将 Windows 更新到新版本后，您可能会注意到，当您尝试登录OneDrive时，您会遇到错误消息连接到 OneDrive^{(There was a problem connecting to OneDrive)}时出现问题，错误代码为0x8004de40。在这篇文章中，我们将确定潜在原因，并提供您可以尝试成功修复此 OneDrive 错误代码^{(fix this OneDrive error code)}的最合适的解决方案。

当你遇到这个问题。您将收到以下完整的错误消息；

Microsoft OneDrive
There was a problem connecting to OneDrive
Check your Internet connection, then try again. (Error Code: 0x8004de40)
Try again

此OneDrive错误意味着应用程序无法连接到云。造成这种情况的主要原因是互联网连接不佳或不稳定。

但是，错误的罪魁祸首似乎并不是互联网^(Internet)本身。根据受影响的用户，除OneDrive^(OneDrive)应用程序外，其他一切（Outlook、Edge、Chrome、Store等）都可以正常工作。

修复 OneDrive 错误 0x8004de40

如果您遇到此问题，您可以尝试以下我们推荐的解决方案（不分先后顺序），看看是否有助于解决问题。

1. 检查互联网连接
2. 修改 Internet 属性
3. 禁用代理^(Proxy)设置（如果适用）
4. 重置 OneDrive
5. 重置 Winsock 目录

让我们看一下关于列出的每个解决方案所涉及的过程的描述。

1]检查互联网连接

刷新您的Internet连接是第一个尝试的维护过程。如果您使用的是以太网^(Ethernet)电缆，请尝试拔下它并重新建立连接。如果是Wi-Fi，请尝试重启调制解调器并检查这是否有助于解决OneDrive 错误 0x8004de40^{(OneDrive error 0x8004de40)}。

请执行下列操作：

• 关闭调制解调器、路由器和计算机。
• 仅打开调制解调器并等待设备上的灯稳定。
• 现在打开路由器并等待路由器中的灯稳定。
• 最后，打开计算机并检查问题是否已解决。

2]修改Internet属性

请执行下列操作：

• 按 Windows key + R，调用“运行”对话框。
• 在“运行”对话框中，键入inetcpl.cpl，然后按 Enter^(Enter)以打开Internet 属性^(Properties)小程序。
• 在小程序中，切换到高级^(Advanced) 选项卡。
• 现在，检查以下选项：

Use TLS 1.0
Use TLS 1.1
Use TLS 1.2

• 单击 应用^(Apply) 和 确定^(OK) 以保存更改。
• 重启你的电脑。

看看问题是否解决。如果没有，请尝试下一个解决方案。

3]禁用代理^{(Disable Proxy)}设置（如果适用）

由于某种干扰最终会阻止安装在 Windows 10 设备上的OneDrive应用与互联网/云之间的 通信，代理服务器可能会触发此错误。^(Proxy)在这种情况下，您可以尝试从计算机中删除任何代理服务器 ，看看是否能解决问题。

4]重置OneDrive

您可以尝试 重置 OneDrive^{(resetting OneDrive)}，看看是否有助于解决问题。

5]重置Winsock目录

此解决方案要求您重置 Winsock^{(reset Winsock)}并查看是否有帮助。

希望这可以帮助您解决此 OneDrive 错误。

相关帖子^{(Related post)}：OneDrive 错误代码 0x8004de34^{(OneDrive error code 0x8004de34)}。

Fix OneDrive error code 0x8004de40 on Windows 11/10

After updating Windows to a new build, you might notice that when you try to sign in to ОneDrive, you encounter the error message There was a problem connecting to OneDrive with an error code 0x8004de40. In this post, we will identify the potential cause, as well as provide the most suitable solutions you can try to successfully fix this OneDrive error code.

When you encounter this issue. you’ll receive the following full error message;

Microsoft OneDrive
There was a problem connecting to OneDrive
Check your Internet connection, then try again. (Error Code: 0x8004de40)
Try again

This OneDrive error means the app is having difficulties connecting to the cloud. And the major cause of this is a poor or unstable internet connection.

However, it does not seem that the culprit of the error is actually the Internet itself. According to affected users, everything else (Outlook, Edge, Chrome, Store, etc.), except OneDrive app works.

Fix OneDrive error 0x8004de40

If you’re faced with this issue, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue.

1. Check Internet Connection
2. Modify Internet Properties
3. Disable Proxy settings (if applicable)
4. Reset OneDrive
5. Reset Winsock Catalog

Let’s take a look at the description of the process involved concerning each of the listed solutions.

1] Check Internet Connection

Refreshing your Internet connection is the first maintenance procedure to try. If you are using Ethernet cable, try unplugging it and re-establish the connection. In case of Wi-Fi, try power cycling the modem and check if that helps to resolve the OneDrive error 0x8004de40.

Do the following:

• Switch OFF the modem, router, and computer.
• Switch ON the modem only and wait till the lights on the device are stable.
• Now switch ON the router and wait till lights in the router are stable.
• Finally, switch ON the computer and check if the issue is resolved.

2] Modify Internet Properties

Do the following:

• Press Windows key + R, to invoke the Run dialog.
• In the Run dialog box, type inetcpl.cpl, and hit Enter to open Internet Properties applet.
• In the applet, switch to Advanced tab.
• Now, check the following options:

Use TLS 1.0
Use TLS 1.1
Use TLS 1.2

• Click Apply and OK to save the changes.
• Restart your computer.

See if the issue is resolved. If not, try the next solution.

3] Disable Proxy settings (if applicable)

A Proxy server could trigger this error due to some kind of interference that ends up blocking communications between the OneDrive app installed on your Windows 10 device and the internet/cloud. In this case, you can try to remove any proxy server from your computer and see if that resolves the issue.

4] Reset OneDrive

You can try resetting OneDrive and see if that helps to resolve the issue.

5] Reset Winsock Catalog

This solution requires you to reset Winsock and see if that helps.

Hope this helps you fix this OneDrive error.

Related post: OneDrive error code 0x8004de34.

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