在今天的帖子中，我们将确定一些可能触发Netflix应用程序错误代码B33-S6和UI-113 的^{(UI-113, a)}潜在已知原因，并提供可能的解决方案，您可以尝试帮助解决与其中任何一个相关的问题错误代码。

Netflix 错误代码 B33-S6

当您尝试登录Netflix App 或尝试使用Netflix App 时，您可能会遇到Netflix 错误代码 B33-S6^{(Netflix error code B33-S6)}。

We’re sorry, but an unexpected error was encountered.

We are aware of this issue and are working to resolve it. Please try again later. If the problem doesn’t go away soon, contact Netflix customer service.

Error code: B33-S6

当显示错误代码时，它将强制关闭应用程序或不允许您使用该应用程序。

由于两个问题而显示该错误。首先是因为网络连接不佳或没有网络连接。第二个原因可能是因为存储信息的问题或应用程序的设置问题。

如果您遇到Netflix 错误代码 B33-S6^{(Netflix error code B33-S6)}，您可以尝试以下两种推荐的解决方案（不分先后），看看是否有助于解决问题。

1. 检查网络连接
2. 卸载并重新安装 Netflix

让我们看一下与列出的每个解决方案相关的过程的描述。

1]检查网络连接

要检查您的网络连接以确定您是否无法访问互联网或网络连接有问题，请执行以下操作：

• 找到您的互联网调制解调器/路由器。
• 断开调制解调器/路由器的电源线。
• 现在，等待 5 分钟。
• 重新连接电源线并确保调制解调器/路由器已打开。

现在检查网络连接是否正常。如果您仍然遇到网络问题，请联系您的网络提供商。

如果您的网络不是问题，但Netflix 错误代码 B33-S6^{(Netflix error code B33-S6)}仍然存在，请继续执行下一个解决方案。

2]卸载并重新安装Netflix

错误代码 B33-S6^{(error code B33-S6 )}可能是由Netflix应用程序的存储信息和设置中的问题引起的。由于应用程序文件和设置存在问题，只需卸载并重新安装Netflix应用程序即可解决问题。

要卸载并重新安装Netflix App，请执行以下操作：

注意^(Note)：卸载应用程序将删除您已下载的标题。

卸载说明^{(Uninstall instructions)}

• 按Windows键 + R 打开 运行^(Run)对话框。
• 接下来，键入ms-settings:appsfeatures并按 Enter打开“设置”应用程序的“应用^(Settings)程序和功能^{(Apps & Features)}” 选项卡  。
• 接下来，在“应用和功能”^{(Apps & Features )}窗口右侧找到Netflix应用^(Netflix)。
• 选择Netflix应用程序，然后单击“高级菜单^{(Advanced Menu)}”超链接。
• 从新菜单中，单击卸载^(Uninstall) （在 卸载^(Uninstall) 部分下）以确认卸载过程。

操作完成后，重新启动计算机并等待下一次启动完成。

安装说明^{(Install instructions)}

下次启动完成后，继续如下：

• 按Windows键 + R 打开另一个运行^(Run)对话框。
• 现在输入ms-windows-store://home 并按 Enter打开 Microsoft Store^{(open up the Microsoft Store)}。
• 接下来，使用 Microsoft Store 的搜索功能（屏幕右上角）搜索Netflix。
• 单击与Netflix关联的“^(Netflix)获取”^(Get) 按钮以下载和安装该应用程序。

再次安装应用程序后，再次启动Netflix UWP并查看错误是否已解决。

Netflix 错误代码 UI-113

这可能是由于您的家庭网络出现问题、互联网^(Internet)连接中断、流媒体设备上缓存的应用程序数据损坏所致。如果Netflix服务本身失败，它也可能出现。

当您遇到Netflix 错误代码 UI-113^{(Netflix error Code UI-113)}时，您通常会收到以下消息：

无法连接到Netflix。请^(Please)重试或重新启动您的家庭网络和流媒体设备。如需更多信息，请访问 netflix.com/nethelp。
代码：ui-113

如果您遇到Netflix 错误代码 UI-113^{(Netflix error code UI-113)}，您可以尝试以下我们推荐的解决方案（不分先后顺序），看看是否有助于解决问题。

1. 尝试通过网络浏览器访问Netflix
2. 重新启动您的流媒体设备
3. 重新启动路由器/调制解调器
4. 断开^(Disconnect)任何VPN和代理^(Proxy)连接
5. 从Netflix退出并重新登录
6. 清除设备上的Netflix App 缓存
7. 卸载并重新安装 Netflix 应用程序

让我们看一下与列出的每个解决方案相关的过程的描述。

1]尝试^(Try)通过网络浏览器访问Netflix

要轻松消除可能导致Netflix 错误代码 UI-113^{(Netflix error code UI-113)}的设备特定问题，请检查您是否可以在计算机上流式传输Netflix 。如果您在浏览器上访问Netflix.com^{(Netflix.com)}时在网站上看到错误 ，则Netflix服务存在问题。

2]重新启动您的流媒体设备

您用于在Netflix 上流^(Netflix)式传输内容的设备可能会导致错误代码 UI-113^{(error code UI-113)}。它可能存在一些错误或一些加载问题，可能会阻止它连接到互联网。在这种情况下，请执行以下操作：

• 拔下流媒体^(Streaming)设备的电源。
• 现在，等待 5 分钟。
• 插入您的设备并查看Netflix是否正常工作。

如果问题仍然存在，请继续执行下一个解决方案。

3]重新启动路由器/调制解调器

您正在使用的互联网调制解调器/路由器也可能存在配置问题。在这种情况下，您可以尝试重启互联网设备。就是这样：

• 拔下互联网设备的电源。
• 现在，等待至少 5 分钟。
• 插入调制解调器/路由器并等待连接指示灯开始闪烁。

然后，启动Netflix应用程序并查看错误代码 UI-113 ^{( error code UI-113 )}是否已解决。如果没有，请继续下一个解决方案。

4]断开^(Disconnect)任何VPN和代理^(Proxy)连接

如果您通过虚拟专用网络或代理服务器连接到Internet，您可以尝试断开连接并直接连接到Internet。有时，如果您连接到另一台服务器，设备将无法连接到Internet 。设备可能无法联系流媒体服务，因此在这种情况下，断开所有VPN 和代理连接^{(VPN and proxy connection)}可以解决Netflix 错误代码 UI-113。^{(error code UI-113.)}

5]退出Netflix并重新登录^(Sign)

要签名并重新登录，请执行以下操作；

• 前往Netflix 帐户页面。^{(Netflix account page.)}
• 转到设置选项^(ettings)。
• 选择退出所有设备。^{(Sign Out Of all devices.)}

这将使Netflix退出您使用Netflix的所有设备。

• 再次登录设备。
• 启动Netflix应用程序并查看错误代码 UI-113^{(error code UI-113 )}是否已解决。如果不继续下一个解决方案。

6]清除^(Clear)设备上的Netflix App缓存

根据您的设备，执行以下操作以清除Netflix App 数据缓存：

适用于亚马逊 Fire TV 或 Fire TV Stick^{(For Amazon Fire TV or Fire TV Stick)}

• 按下 Fire TV 遥控器上的主页按钮。^{(ome button)}
• 选择 设置^(Settings)
• 选择 管理安装的应用程序^{(Manage installed applications)}。
• 选择 Netflix 应用程序。
• 选择 清除数据^{(Clear data)}。
• 再次选择 清除数据^{(Clear data)} 。
• 选择 清除缓存^{(Clear cache)}。
• 拔下您的 Fire TV 设备几分钟。
• 重新插入您的 Fire TV设备。

对于 ROKU 设备^{(For  a ROKU device)}

• 按遥控器上的主页按钮^{(ome button)} 五次。
• 按 一次向上箭头^{(up arrow)} 按钮。
• 按  两次快退按钮。^{(fast rewind)}
• 按  两次快进按钮^{(fast forward)}
• Roku 将重新启动。

对于 Windows 10 设备^{(For  a Windows 10 device)}

按照我们在此博文中的说明^{(instructions in this blogpost)}重置Netflix UWP应用程序以清除其缓存。

清除设备上的缓存后，重新启动Netflix App 并查看错误代码 UI-113 ^{(error code UI-113 )}是否已解决。如果没有，请继续下一个解决方案。

7]卸载^(Uninstall)并重新安装Netflix App

如果问题仍然存在，那么它应该与Netflix应用程序本身有关。在这种情况下，在您的设备上卸载并重新安装该应用程序可以修复错误代码 UI-113。^{(error code UI-113.)}

如果本文中针对Netflix 错误代码 B33-S6 和 UI-113^{(Netflix error code B33-S6 and UI-113)}列出的故障排除步骤都没有帮助您，您可能需要联系您的设备制造商、互联网^(Internet)服务提供商或Netflix寻求帮助。

Let’s know in the comments section below if you tried other solutions not listed in this post that fixed the Netflix error code B33-S6 and UI-113 for you!

How to fix Netflix error codes B33-S6 and UI-113

In tоdaу’s post, we will identify some pоtential knоwn сauses that can trigger thе Netflix app error codes B33-S6 and UI-113, as well as provide the possible solutions you can try to help remediate the issue as it relates to either of the error codes.

Netflix error code B33-S6

You may encounter the Netflix error code B33-S6 when you try to login to the Netflix app or try to use the Netflix app.

We’re sorry, but an unexpected error was encountered.

We are aware of this issue and are working to resolve it. Please try again later. If the problem doesn’t go away soon, contact Netflix customer service.

Error code: B33-S6

When the error code is displayed, it will either force close the app or won’t let you use the app.

The error is displayed because of two issues. The first is because of poor or no network connectivity. The second reason might be because of an issue in stored information or issue with the settings of the app.

If you’re faced with the Netflix error code B33-S6, you can try either of the our two recommended solutions below in no particular order and see if that helps to resolve the issue.

1. Check the network connection
2. Uninstall and reinstall Netflix

Let’s take a look at the description of the process involved in relation to each of the listed solutions.

1] Check the network connection

To check your network connection to determine if you can’t access the internet or you are having trouble in network connectivity, do the following:

• Locate your internet modem/router.
• Disconnect the power cable of the modem/router.
• Now, wait 5 minutes.
• Reconnect the power cable and make sure the modem/router is turned on.

Now check if the network connection is working. If you are still experiencing problems in the network then contact your network provider.

If your network isn’t the issue but the Netflix error code B33-S6 persists, then continue with the next solution.

2] Uninstall and reinstall Netflix

The error code B33-S6 can be caused by the problem in stored information and settings of the Netflix app. Since there is a problem in the app files and settings, simply uninstalling and reinstalling the Netflix app will solve the problem.

To uninstall and reinstall the Netflix app, do the following:

Note: Uninstalling the app will delete the titles that you have downloaded.

Uninstall instructions

• Press Windows key + R to open up a Run dialog box.
• Next, type ms-settings:appsfeatures and press Enter to open up the Apps & Features tab of the Settings app.
• Next, locate the Netflix app on the right side of the Apps & Features window.
• Select the Netflix app and click on the Advanced Menu hyperlink.
• From the new menu, click on Uninstall (under the Uninstall section) in order to confirm the uninstallation process.

Once the operation is complete, reboot your computer and wait for the next startup to complete.

Install instructions

After the next startup is complete, continue as follows:

• Press Windows key + R to open up another Run dialog box.
• Now type ms-windows-store://home and press Enter to open up the Microsoft Store.
• Next, use the Microsoft Store’s search function (top-right section of the screen) to search for Netflix.
• Click on the Get button associated with Netflix in order to download & install the application.

Once the application is installed again, launch Netflix UWP again and see if the error is resolved.

Netflix error code UI-113

This may be caused by problems with your home network, interrupted Internet connection, corrupt cached app data on your streaming device. It may also appear if the Netflix service itself has failed.

When you encounter Netflix error Code UI-113, you will normally receive the following message:

Couldn’t connect to Netflix. Please try again or restart your home network and streaming device. For more information visit netflix.com/nethelp.
Code: ui-113

If you’re faced with the Netflix error code UI-113, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue.

1. Try accessing Netflix via a web browser
2. Restart your streaming device
3. Restart your router/modem
4. Disconnect any VPN and Proxy connection
5. Sign out from Netflix and sign back in
6. Clear the Netflix app cache on your device
7. Uninstall and reinstall Netflix app

Let’s take a look at the description of the process involved in relation to each of the listed solutions.

1] Try accessing Netflix via a web browser

To easily eliminate device-specific problems which might be causing the Netflix error code UI-113, check if you can stream Netflix on a computer. If you see an error on the website when you visit Netflix.com on a browser, there is a problem with the Netflix service.

2] Restart your streaming device

It’s possible the device you’re using to stream contents on Netflix could be causing the error code UI-113. There might be some bug or some loading problem with it that might be preventing it from connecting to the internet. In this case, do the following:

• Unplug the power to your Streaming Device.
• Now, wait for 5 minutes.
• Plug in your device and see if Netflix works.

If the issue persists, continue with the next solution.

3] Restart your router/modem

It is also possible that there might be a configuration issue with the internet modem/router that you are using. In this case, you can try power cycling the internet device. Here’s how:

• Unplug the power to your internet device.
• Now, wait for at least 5 minutes.
• Plug in the modem/router and wait for the connectivity light to start blinking.

Afterwards, launch the Netflix app and see if the error code UI-113 is resolved. If not, continue with the next solution.

4] Disconnect any VPN and Proxy connection

If you are connected to the Internet via a virtual private network or proxy server, you can try to disconnect and connect directly to the Internet. Sometimes, the device will have problems connecting to the Internet if you are connected to another server. The device may not be able to contact the streaming services so in this case, disconnecting all VPN and proxy connection could resolve the Netflix error code UI-113.

5] Sign out from Netflix and sign back in

To sign our and sign back in, do the following;

• Head to Netflix account page.
• Go to the Settings option.
• Select Sign Out Of all devices.

This will sign Netflix out of all the devices you use Netflix on.

• Sign in again to the device.
• Launch the Netflix app and see if the error code UI-113 is resolved. If not proceed with the next solution.

6] Clear the Netflix app cache on your device

Depending on your device, do the following to clear the Netflix app data cache:

For Amazon Fire TV or Fire TV Stick

• Press the Home button on your Fire TV remote.
• Select Settings
• Select Manage installed applications.
• Select the Netflix app.
• Select Clear data.
• Select Clear data a second time.
• Select Clear cache.
• Unplug your Fire TV device for a couple of minutes.
• Plug your Fire TV device back in.

For  a ROKU device

• Press the Home button on your remote five times.
• Press the up arrow button one time.
• Press the fast rewind button two times.
• Press the fast forward button twice
• The Roku will restart.

For  a Windows 10 device

Follow our instructions in this blogpost to reset the Netflix UWP app to clear it’s cache.

After clearing the cache on your devices, relaunch the Netflix app and see if the error code UI-113 is resolved. If not, continue with the next solution.

7] Uninstall and reinstall Netflix app

If the problem still persists then it should be with the Netflix app itself. In this case, uninstalling and reinstalling the app on your device could fix the error code UI-113.

If none of the troubleshooting steps outlined in this post for Netflix error code B33-S6 and UI-113 doesn’t help you, you may need to contact your device manufacturer, Internet service provider or Netflix for assistance.

Let’s know in the comments section below if you tried other solutions not listed in this post that fixed the Netflix error code B33-S6 and UI-113 for you!

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