如果您在Windows 10上使用^{(Windows 10)}电影和电视应用程序^{(Films & TV app)}播放视频时遇到错误代码0xc1010103 ，则通常是因为文件格式不受支持 - 但也可能有其他原因。

无法播放
选择^(Choose)其他播放，此项目的格式我们不支持
错误 0xc1010103

选择^(Choose)其他播放，播放视频时出现错误 0xc1010103^{(Error 0xc1010103)}

在Windows 10^{(Windows 10)} PC上播放视频时，您可以执行以下操作来修复 0xc1010103 ：

1. 验证^(Verify)是否支持文件格式
2. 运行视频播放疑难解答
3. 管理显示驱动程序
4. 使用第三方媒体播放器。

让我们详细谈谈它们。

1]验证^(Verify)是否支持文件格式

每当您在Windows 10 PC 上收到此错误时，您应该采取的第一步是验证文件格式。有时用户播放Player^(Player)不支持的文件。

要了解视频文件的格式，请右键单击它并选择“属性^(Properties)”。

阅读^(Read)：音乐视频错误 0xc00d36b4，此项目采用我们不支持的格式^{(Music video error 0xc00d36b4, This item is in a format we don’t support)}。

2]运行视频播放疑难解答^{(Run Video Playback Troubleshooter)}

首先^(First)，我们将使用内置的视频播放疑难解答^{(Video Playback Troubleshooter)}来解决问题。为此，您可以按照以下步骤操作：

1. 通过Win + X > Settings启动设置。
2. 单击更新^{(Click Update)}和Security > Troubleshoot > Additional疑难解答 >Video Playback > Run疑难解答。

希望^(Hopefully)您的错误将得到修复。

阅读^(Read)：电影和电视应用程序冻结，无法工作或打开^{(Movies & TV app freezing, not working or opening)}。

3]管理显示驱动程序

图形驱动程序^{(Graphic Driver)}中的问题导致Windows 10中的错误代码 0xc1010103^{(Error Code 0xc1010103)}，因此，您需要确保您的图形^(Graphics)驱动程序^(Driver)没有任何问题。

回滚显示驱动程序

如果您在更新后遇到此问题，降级驱动程序会有所帮助。为此，请通过Win + X > Device ManagerDevice^{(Device Manager)} Manager ，展开Display adapters，右键单击您的 Graphics Driver，然后选择Properties。

现在，转到Drivers选项卡，然后单击Roll Back Driver。

如果该选项显示为灰色，则您的驱动程序可能已过时，因此，请更新显卡驱动程序^{(Graphics Drivers)}以解决该问题。

更新显示驱动程序

要更新显卡驱动程序^{(update Graphics Driver)}，请启动设备管理器^{(Device Manager)}，展开显示适配器^{(Display adapters)}，右键单击您的显卡驱动程序^(Driver)，然后选择更新驱动程序^{(Update driver)}。按照屏幕上的说明更新您的显卡^(Graphics) 驱动程序^(Driver)。

您还应该从制造商的网站更新您拥有的任何OEM 显示驱动程序。^{(OEM Display)}

重新安装显示驱动程序

要重新安装显示驱动程序^{(Display Driver)}，请启动设备管理器^{(Device Manager)}，展开显示适配器^{(Display adapters)}，右键单击您的图形驱动程序^(Driver)并选择卸载设备^{(Uninstall device)}。最后，重新启动计算机以重新安装显示驱动程序^{(Display Driver)}。

如果您有OEM 显示驱动程序^{(OEM Display Driver)}，您还应该重新安装它。要删除应用程序，启动运行^(Run)(Win + R)，输入“ appwiz.cpl ”，然后单击确定^(Ok)。查找您的驱动^(Driver)程序，选择它并单击卸载^(Uninstall)。

现在，您可以从制造商的网站下载最新版本的显卡^(Graphics) 驱动程序。^(Driver)希望^(Hopefully)这些解决方案能够在Windows 10上播放视频时修复错误代码 0xc1010103^{(Error Code 0xc1010103)}。

4]使用第三方媒体播放器

如果上述解决方案都不适合您，请考虑安装第三方媒体播放器。有许多免费的媒体播放^{(free media players)}器。您可以在 PC 上下载并安装它们。

阅读下一篇：^{(Read next: )}Windows 10 上的视频播放问题、问题和错误

Choose something else to play, Error 0xc1010103 while playing video

If you are experiеncing Error Code 0xc1010103 while playing a video using the Films & TV app on Windows 10 then it is usually because the file format is not supported – but there could be other reasons too.

Can’t play
Choose something else to play, This item is in a format we don’t support
Error 0xc1010103

Choose something else to play, Error 0xc1010103 while playing video

These are the things you can do to fix 0xc1010103 while playing video on Windows 10 PC:

1. Verify whether the file format is supported or not
2. Run Video Playback Troubleshooter
3. Manage Display Driver
4. Use a third-party media player.

Let us talk about them in detail.

1] Verify whether the file format is supported or not

Whenever you get this error on Windows 10 PC, the first step that you should take is to verify the file format. Sometimes the user plays a file that is not supported by the Player.

To know the format of a video file, right-click on it and select “Properties.”

Read: Music video error 0xc00d36b4, This item is in a format we don’t support.

2] Run Video Playback Troubleshooter

First of all, we are going to use the in-built Video Playback Troubleshooter to fix the issue. To do that, you can follow these steps:

1. Launch Settings by Win + X > Settings.
2. Click Update & Security > Troubleshoot > Additional troubleshooters > Video Playback > Run the troubleshooters.

Hopefully, your error will be fixed.

Read: Movies & TV app freezing, not working or opening.

3] Manage Display Driver

A problem in Graphic Driver causes Error Code 0xc1010103 in Windows 10, so, you need to make sure that your Graphics Driver does not have any issues.

Rollback Display Driver

If you are experiencing this issue after an update, downgrading the driver can help. To do that, launch Device Manager by Win + X > Device Manager, expand Display adapters, right-click on your Graphics Driver, and select Properties.

Now, go to the Drivers tab and click Roll Back Driver.

If the option is greyed out, your driver may be outdated, therefore, update Graphics Drivers to fix the issue.

Update Display Driver

To update Graphics Driver, launch Device Manager, expand Display adapters, right-click on your Graphics Driver, and select Update driver. Follow the on-screen instructions to update your Graphics Driver.

You should also update any OEM Display driver that you have from the manufacturer’s website.

Reinstall Display Driver

To reinstall Display Driver, launch Device Manager, expand Display adapters, right-click on your Graphics Driver and select Uninstall device. Finally, restart your computer to reinstall Display Driver.

If you have an OEM Display Driver, you should also reinstall it. To delete the application, launch Run (Win + R), type “appwiz.cpl”, and click Ok. Look for your Driver program, select it and click Uninstall.

Now, you can download the latest version of the Graphics Driver from your manufacturer’s website. Hopefully, these solutions will fix the Error Code 0xc1010103 while playing video on Windows 10.

4] Use a third-party media player

If none of the above solutions work for you, consider installing a third-party media player. There are many free media players. You can download and install them on your PC.

Read next: Video Playback issues, problems and errors on Windows 10

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