OneDrive 错误 0x8007016A ,云文件提供程序未运行(OneDrive Error 0x8007016A, The cloud file provider is not running)是错误消息的实例之一 当您尝试删除或移动/复制位于OneDrive文件夹内的文件夹或文件时(OneDrive),意外错误使您无法复制文件。在这篇文章中,我们将确定潜在的原因,并为该问题提供最合适的解决方案。
由于以下一种或多种原因,您可能会遇到此错误:
- 错误的 Windows 10 更新。
- 文件点播已启用。
- OneDrive的同步被禁用或暂停。
- 电源计划(Power Plan)限制了同步功能。
- Corrupted/glitched OneDrive文件/文件夹损坏/故障。
OneDrive 错误 0x8007016A:云文件提供程序未运行
如果您遇到此问题,您可以尝试以下我们推荐的解决方案(不分先后顺序),看看是否有助于解决问题。
- 卸载错误更新
- 禁用文件点播功能
- 手动恢复 OneDrive 同步
- 切换(Switch)Windows 10 电源计划(如果适用)
- 重置 OneDrive
- 删除损坏/故障文件夹
- 卸载并重新安装 OneDrive。
让我们看一下关于列出的每个解决方案所涉及的过程的描述。
1]卸载错误更新
如果您在安装Windows更新后开始遇到此问题,您可以简单地卸载更新(uninstall the update),或者更好的是,将 Windows 10 更新到下一个最新版本(如果可用)。
2]禁用文件点播功能
此解决方案要求您通过取消选中与保存空间并在使用文件时下载文件(Save space and download files as you use them )选项关联的框 来禁用按需文件,然后继续删除半同步的文件/文件夹(您遇到错误的文件夹)从Windows 10 设备上文件资源管理器(File Explorer)中的OneDrive 文件夹。此过程在文件未完全同步的情况下有效 - 它有一个缩略图,但文件大小为 0 KB。
在禁用 Files On-Demand之前,您需要确保OneDrive的主要服务正在运行。如果不是,请重新启动计算机或打开提升的命令提示符(open an elevated command prompt)并运行以下命令:
start %LOCALAPPDATA% \Microsoft\OneDrive\OneDrive.exe /client=Personal
3]手动恢复OneDrive同步
如果暂时禁用OneDrive 同步,您将遇到此问题。(OneDrive syncing)这可能是由于手动用户干预或在电源计划或其他第 3 方应用程序禁用同步过程以节省电力之后发生的。在这种情况下,您可以手动恢复 OneDrive 同步。
如果OneDrive 错误(OneDrive error)仍然存在,请尝试下一个解决方案。
4]切换Windows 10(Switch Windows 10)电源计划(如果适用)
如果您使用的限制性电源计划实际上会干扰OneDrive同步,以节省电池电量,也可能会出现此特定问题。在这种情况下,您可以从当前的电源计划切换到另一个,看看是否有帮助。
5]重置OneDrive
您可以尝试 重置 OneDrive(resetting OneDrive) ,看看这是否有助于解决手头的问题。
6]删除损坏/故障文件夹
此解决方案要求您强制删除OneDrive文件夹中触发错误的文件夹。
要从 Windows 10 计算机上的OneDrive文件夹中删除损坏/故障文件夹,请执行以下操作:
- 按Windows key + X打开高级用户菜单(open the Power User Menu)。
- 点击键盘上的A以在管理员/提升模式下启动 PowerShell 。
- 在PowerShell控制台中,键入或复制并粘贴以下命令,然后按 Enter(Enter)。
- 将<OneDrive folder name>占位符替换为要删除的文件夹的名称。
Remove-Item <OneDrive folder name> -Recurse -Force
成功执行命令后,重新启动计算机并查看问题是否已解决。如果没有,请尝试下一个解决方案。
7]卸载并重新安装OneDrive
重新安装OneDrive应该是最后的手段。您无需再次下载OneDrive,因为它的设置文件始终存储在您的系统中。
- 按 Windows key + I 打开 设置。
- 选择 应用程序。(Apps.)
- 在左侧窗格中选择 应用程序和功能。(Apps & features)
- 在右窗格中,滚动找到并单击OneDrive。
- 选择 卸载( Uninstall)。
- 现在,导航到下面的目录路径。占位
UserName
符是您的实际用户个人资料名称。
C:\Users\UserName\AppData\Local\Microsoft\OneDrive
- 在该位置,双击 OneDriveSetup.exe 文件以运行安装程序。
安装完成后,检查错误是否仍然存在。
这些解决方案中的任何一个都应该适合您!
OneDrive Error 0x8007016A: The cloud file provider is not running
The OneDrive Error 0x8007016A, The cloud file provider is not running is one of the instances of the error message An unexpected error is keeping you from copying the file when you try to delete or move/copy folders or files located inside the OneDrive folder. In this post, we will identify the potential causes, as well as offer the most suitable solutions to the issue.
You may encounter this error due to one or more of the following reasons:
- Buggy Windows 10 update.
- Files On-Demand is enabled.
- Syncing is disabled or paused for OneDrive.
- The Power Plan is limiting the syncing feature.
- Corrupted/glitched OneDrive files/folder.
OneDrive Error 0x8007016A: The cloud file provider is not running
If you’re faced with this issue, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue.
- Uninstall the buggy update
- Disable Files On-Demand feature
- Manually resume OneDrive syncing
- Switch Windows 10 Power Plan (if applicable)
- Reset OneDrive
- Delete corrupted/glitched folder
- Uninstall and reinstall OneDrive.
Let’s take a look at the description of the process involved concerning each of the listed solutions.
1] Uninstall buggy update
If you started encountering this issue after you installed a Windows update, you can simply uninstall the update, or better still, update Windows 10 to the next latest build, if available.
2] Disable Files On-Demand feature
This solution requires you to disable Files On-Demand by unchecking the box associated with Save space and download files as you use them option and then proceed to delete the semi-synced files/folder (the folder that you’re encountering the error on) from OneDrive folder in File Explorer on your Windows 10 device. This procedure is effective in instances where a file is not fully synced – it has a thumbnail, but the file-size reads 0 KB.
Before you disable Files On-Demand, you need to make sure that the main service of OneDrive is running. If it isn’t, restart your computer or open an elevated command prompt and run the command below:
start %LOCALAPPDATA% \Microsoft\OneDrive\OneDrive.exe /client=Personal
3] Manually resume OneDrive syncing
If OneDrive syncing is temporarily disabled, you will encounter this issue. This can happen as a result of manual user intervention or after a power plan or another 3rd party application has disabled the syncing process in order to conserve power. In which case, you can manually resume OneDrive syncing.
If the OneDrive error still persists, try the next solution.
4] Switch Windows 10 power plan (if applicable)
This particular issue can also occur if you’re using a restrictive Power Plan that is actually interfering with OneDrive syncing, in order to conserve battery power. In this case, you can switch from your current power plan to another and see if that helps.
5] Reset OneDrive
You can try resetting OneDrive and see if that helps to resolve the issue at hand.
6] Delete corrupted/glitched folder
This solution requires you to forcibly remove the folder that’s triggering the error inside the OneDrive folder.
To delete the corrupted/glitched folder from the OneDrive folder on your Windows 10 computer, do the following:
- Press Windows key + X to open the Power User Menu.
- Tap A on the keyboard to launch PowerShell in admin/elevated mode.
- In the PowerShell console, type or copy and paste in the command below and hit Enter.
- Replace the <OneDrive folder name> placeholder with the name of the folder you want to delete.
Remove-Item <OneDrive folder name> -Recurse -Force
Once the command is successfully executed, restart your computer and see if the issue has been resolved. If not, try the next solution.
7] Uninstall and reinstall OneDrive
Reinstalling OneDrive should be the last resort. You don’t need to download OneDrive again as its setup files are always stored on your system.
- Press the Windows key + I to open Settings.
- Select Apps.
- Select Apps & features in the left pane.
- In the right pane, scroll to locate and click OneDrive.
- Select Uninstall.
- Now, navigate to the directory path below. Where the
UserName
placeholder is your actual user profile name.
C:\Users\UserName\AppData\Local\Microsoft\OneDrive
- At the location, double-click the OneDriveSetup.exe file to run the installer.
Once the installation completes, check to see if the error persists.
Any of these solutions should work for you!