Zoom一直是专业人士的首选虚拟会议平台(virtual meeting platform),因为它易于使用且没有大量错误。但是,许多用户抱怨他们的麦克风在Zoom中无法正常工作。
变焦麦克风不工作
这些是您可以解决Zoom Microphone 无法正常工作(Zoom Microphone not working)的问题:
- 加入计算机音频
- 取消静音
- 允许 Zoom 访问麦克风
- 使用录制音频疑难解答
- 管理声音驱动程序
- 检查你的麦克风
让我们详细谈谈它们。
1]加入计算机音频
在断定您的 PC 出现问题之前,您需要确保的第一件事是加入Computer Audio。检查窗口的左下角,如果您看到“加入音频(Join Audio)”,则表示您没有连接到计算机音频。
为此,请单击屏幕左下角的耳机图标,然后单击(Headphone)加入计算机音频(Join with Computer Audio)。这样,您将连接到您的计算机当前使用的麦克风。
2]取消静音
如果您在窗口的左下角没有看到“加入音频(Join Audio)”而是“取消静音”,那么您需要取消静音。(Unmute)为此,只需单击“取消静音”上方的麦克风图标。(Mic)
如果您仍然遇到问题,请确保您连接到正确的麦克风。Mute/Unmute图标旁边的箭头,然后选择麦克风。
或者,您可以在加入会议之前更换麦克风。为此,请启动Zoom,从窗口右上角单击您的个人资料图片 >Settings > Audio,然后更改麦克风。
3]允许缩放(Allow Zoom)访问麦克风
要允许Zoom访问麦克风,您需要按照规定的步骤操作:
- 通过Win + X > Settings启动设置(Settings)。
- 单击隐私,(Privacy, )从窗口的左侧面板向下滚动一点,然后单击麦克风(Microphone)。
- 现在,使用切换开关启用“允许桌面应用程序访问您的麦克风(Allow desktop apps to access your microphone)”选项。如果您看到Zoom 会议(Zoom Meeting),则这意味着Zoom有权访问您的麦克风。
4]使用录制音频(Use Recording Audio)疑难解答
通常,您可以做的另一件事来解决Zoom麦克风问题或任何与麦克风相关的问题,即使用录制音频(Recording Audio)疑难解答。
为此,请在开始搜索(Start Search)栏中键入“疑难解答设置”,然后单击(Troubleshoot settings)Addition troubleshooters > Recoding Audio > Run the troubleshooter。最后,按照屏幕上的说明修复Zoom Microphone无法正常工作的问题。
5]经理声音驱动程序
您可以做三件事来修复Zoom Microphone无法正常工作的问题,更新、回滚或重新安装驱动程序。
您需要确保按照给定的顺序执行这些操作。
回滚驱动程序
如果您在更新驱动程序后开始遇到问题,那么此解决方案适合您。很多时候,由于一个错误,一个更新会破坏一些运行良好的东西。但是,在Windows 11/10中,您可以选择回滚到以前版本的驱动程序。
要回滚您的声音(Sound) 驱动程序(Drivers),请从开始菜单启动设备管理器,展开“(Device Manager)声音、视频和游戏控制器(Sound, video and game controllers)”,右键单击驱动程序,然后选择属性(Properties)。
现在,您将被重定向到该驱动程序的属性,转到驱动程序(Driver)选项卡,单击回滚驱动程序(Roll Back driver),然后按照屏幕上的说明回滚您的音频驱动程序。
如果该选项为灰色,则意味着您的驱动程序可能不是最新的。
更新驱动程序
如果您的驱动程序不是最新的,请立即更新您的驱动程序。为此,请通过Win + X > Device Manager设备管理( Device Manage)器,展开“声音、视频和游戏控制器”(“Sound, video and game controllers”),右键单击驱动程序,然后选择更新驱动程序(Update driver)。
现在,选择“自动搜索驱动程序(Search automatically for driver)”让计算机在网上搜索更新或“浏览我的计算机以查找驱动程序(Browser my computer for driver)”,如果您手动下载了更新。
重新安装驱动程序
如果您没有可用的更新或更新没有解决问题,请尝试重新安装驱动程序。为此,从开始菜单启动设备管理器,展开“(Device Manager)声音、视频和游戏控制器(Sound, video and game controllers)”,右键单击驱动程序,然后选择卸载设备(Uninstall device)。
卸载驱动程序后,右键单击声音、视频和游戏控制器(Sound, video and game controllers)选项并选择扫描硬件更改 (Scan for hardware changes )以重新安装驱动程序。
6]检查你的麦克风
如果这些解决方案都不适合您,请尝试检查您的麦克风。
最好的方法是在您的计算机中插入不同的麦克风以测试问题是否仍然存在。如果另一个麦克风工作正常,那么您知道您需要更换麦克风。
如果您没有其他麦克风,请尝试将麦克风插入手机。如果它不能与您的手机一起使用,那么您就知道问题所在了。
希望本文能帮助您解决问题。
Zoom Microphone not working on Windows 11/10
Zoom has been a go-to virtual meeting platform for professionals as it is simple to use and doesn’t have tons of bugs. However, many users have complained that their microphone is not working in Zoom.
Zoom Microphone not working
These are the things you can do to fix Zoom Microphone not working issue:
- Join with Computer Audio
- Unmute Audio
- Allow Zoom to access the microphone
- Use Recording Audio troubleshooter
- Manage Sound Drivers
- Check your microphone
Let us talk about them in detail.
1] Join with Computer Audio
The first thing you need to make sure before concluding that something is wrong with your PC is to join with Computer Audio. Check the bottom-left corner of the window, if you are seeing “Join Audio” then this means that you are not connected to the computer audio.
To do that, click on the Headphone icon from the bottom-left corner of the screen, and click Join with Computer Audio. This way you will be connected to the microphone that your computer is currently using.
2] Unmute Audio
If you are not seeing “Join Audio” but “Unmute” on the bottom-left corner of the window then you need to unmute audio. To do that just click on the Mic icon placed above “Unmute”.
If you are still facing the problem then make sure that you are connected to the right microphone. To check that, click on the arrow placed next to the Mute/Unmute icon, and Select a microphone.
Alternatively, you can change the microphone before joining the meeting. To do that, launch Zoom, click on your profile picture from the right corner of the window > Settings > Audio, and change Microphone.
3] Allow Zoom to access the microphone
To allow Zoom to access the microphone you need to follow the prescribed steps:
- Launch Settings by Win + X > Settings.
- Click Privacy, scroll down a bit from the left panel of the window, and click Microphone.
- Now, use the toggle to enable the “Allow desktop apps to access your microphone” option. If you see Zoom Meeting then this means that Zoom has permission to access your microphone.
4] Use Recording Audio troubleshooter
Another thing you can do to fix the Zoom microphone issue or any microphone-related issue, in general, is to use a Recording Audio troubleshooter.
To do that, type “Troubleshoot settings” in the Start Search bar and click Addition troubleshooters > Recoding Audio > Run the troubleshooter. Finally, follow the on-screen instructions to fix Zoom Microphone not working issue.
5] Manager Sound Drivers
There are three things you can do to fix Zoom Microphone not working issue, Update, Roll Back or Reinstall your driver.
You need to make sure that you do these things in the given order.
Rollback Drivers
If you have started experiencing the issue after updating your drivers then this solution is for you. A lot of time, because of a bug, an update ruins something that was working perfectly fine. However, in Windows 11/10 you have the option to roll back to the previous version of the driver.
To Rollback your Sound Drivers, launch Device Manager from the Start menu, expand “Sound, video and game controllers”, right-click on the driver, and select Properties.
Now, you will be redirected to that driver’s properties, go to the Driver tab, click Roll Back driver, and follow the on-screen instructions to roll back your audio driver.
If the option is greyed then this means that your driver may not be up-to-date.
Update Driver
If your driver is not up-to-date then update your driver immediately. To do that, launch Device Manager by Win + X > Device Manager, expand “Sound, video and game controllers”, right-click on the driver, and select Update driver.
Now, select either “Search automatically for driver” to let the computer search the web for the update or “Browser my computer for driver” if you have downloaded the update manually.
Reinstall Driver
If you have no updates available or updating didn’t fix the issue then try reinstalling the driver. To do that, launch Device Manager from the Start menu, expand “Sound, video and game controllers”, right-click on the driver, and select Uninstall device.
After uninstalling the driver, right-click on the Sound, video and game controllers option and select Scan for hardware changes to reinstall the driver.
6] Check your microphone
If none of the solutions worked for you then try checking your microphone.
The best way would be to plug a different microphone in your computer to test if the issue persists. If the other microphone works fine then you know that you need to replace your microphone.
If you don’t have another microphone, try plugging your microphone into your phone. If it is not working with your mobile phone then you know what the problem is.
Hopefully, this article has helped you in fixing the issue.