一些 PC 用户报告说，当他们启动 Windows 10 设备时，他们收到错误消息1720 SMART Hard Drive 在黑屏上检测到即将发生故障。(1720 SMART Hard Drive detects imminent failure)在这篇文章中，我们将确定潜在原因，并提供最合适的解决方案，您可以尝试让您的系统立即启动并运行。
SATA的值可以从 0、1、2、4 等变化。此外，属性(Attribute)的值可以从 05、01、C8、255、B8 等变化。
如上图所示，此错误表示驱动器中嵌入的状态电路和固件已检测到硬盘驱动器本身即将发生故障，这可能导致文件/数据丢失或您的硬盘驱动器最终将停止工作.
以下是此错误的潜在罪魁祸首：
1720 SMART 硬盘驱动器(SMART Hard Drive)检测到即将发生的故障
如果您遇到此问题，可以按以下顺序尝试我们推荐的解决方案来解决问题。但在开始之前，如果可能，请尝试立即将数据备份到外部硬盘驱动器。
- 清除 CMOS 电池
- 运行 CHKDSK
- 检查驱动器运行状况
- 更换驱动器
让我们看一下关于列出的每个解决方案所涉及的过程的描述。
1]清除CMOS电池
SMART监控系统实际上可能会显示误报，因为缓存数据由CMOS （互补金属氧化物半导体）((Complementary Metal-Oxide Semiconductor) )电池维护 - 如果您已经切换了所谓的故障驱动器并且仍然遇到相同的错误，情况就是如此. 在这种情况下，您可以清除CMOS电池，看看是否有帮助。
请执行下列操作：
您可能需要硬件技术人员的服务。
- 关闭所有连接到计算机的外围设备。
- 从交流电源断开电源线。
- 卸下电脑盖。
- 找到板上的电池。电池可以在水平或垂直电池座中，也可以通过电线连接到板载接头。
如果电池在支架中，请注意电池上 + 和 - 的方向。使用中号一字螺丝刀，轻轻地将电池从其连接器中撬出。
如果电池通过电线连接到板载接头，请从板载接头断开电线。
- 等待一(Wait one)小时，然后重新连接电池。
- 重新盖上电脑盖。
- 重新插入计算机和所有设备。
- 启动计算机。
如果引导失败并出现同样的错误，请尝试下一个解决方案。
相关(Related)：在硬盘(SMART Failure Predicted on Hard Disk)错误上预测 SMART 故障。
2]运行CHKDSK
如果SMART结果是误报，则可能只是驱动器上的坏扇区，其中CHKDSK是一种可行的解决方案，可以有效解决此问题。因此，如果您的 Windows 10 计算机以某种方式设法启动到桌面，您可以运行内置工具 CHKDSK，或者您可以尝试第三方磁盘错误检查软件(third-party disk error checking software)- 但如果您无法启动到桌面，并且您有备用 PC，您可以通过USB连接故障驱动器作为外部驱动器并运行CHKDSK。
如果运行CHKDSK(CHKDSK)操作后问题仍然存在，请尝试下一个解决方案。
3]检查驱动器健康
在这一点上，可以安全地假设您可能正在处理即将发生故障的故障驱动器。但是，正如已经指出的那样，众所周知，SMART监控会触发一些误报，因此我们建议您使用像(SMART)Speccy这样的第三方工具检查驱动器运行状况。
必须下载并安装Speccy后，请执行以下操作：
- 启动 Speccy。
- 在 UI 的左窗格中，单击Storage。
- 接下来，选择存储(Storage)菜单，在右侧窗格中，向下滚动到智能属性 (Smart Attributes )部分。
- 在该部分，检查每个属性名称的状态 (Status )，并查看状态是否偏离默认值 ( Good )。
该实用程序将为您提供大约 30 多个您需要注意的 SMART 点的概述。如果测量值超出正常范围，您可以安全地断定磁盘驱动器出现故障。在这种情况下，您可以继续下一个也是最后一个解决方案。
4]更换驱动器
在这个阶段，在您的测试和调查之后，您已经得出结论，有问题的驱动器出现故障 - 现在唯一的选择是更换有故障的磁盘驱动器并尝试恢复尽可能多的文件。
因此，如果您可以启动到桌面，您可以使用外部驱动器或任何可用的云存储服务(cloud storage service)来备份所有重要文件。但是，如果您的磁盘部分损坏并且您无法启动到桌面，您可以使用磁盘映像软件(disk-imaging software)保存您的数据/文件或使用Linux Live USB来检索您的文件，或者您可以通过以下方式连接故障驱动器USB作为外部驱动器连接到另一台计算机并复制出您需要的文件。
更换故障驱动器并在新的健康驱动器上全新安装 Windows 10(clean installed Windows 10)后，您现在可以继续还原克隆的映像或仅使用USB恢复的文件。
希望这可以帮助！
1720 SMART Hard Drive detects imminent failure
Sоme PC users are reporting that when they boot their Windows 10 device, they receive the error message 1720 SMART Hard Drive detects imminent failure on a black screen. In this post, we will identify the potential causes, as well as provide the most suitable solutions you can try to get your system up and running in no time.
The values for SATA can vary from 0, 1, 2, 4, etc. Also, the values for Attribute can vary from 05, 01, C8, 255, B8, etc.
This error as indicated on the lead-in image above means that the status circuitry and firmware embedded in your drive have detected that the hard drive itself is set to fail soon, which can cause files/data loss or your hard drive will eventually stop working.
Below are the potential culprits to this error:
- Inconsistent temporary data.
- Failing drive.
1720 SMART Hard Drive detects imminent failure
If you’re faced with this issue, you can try our recommended solutions in the order presented below to resolve the issue. But before you begin, if possible, try and back up your data right away to an external hard drive.
- Clear the CMOS battery
- Run CHKDSK
- Check drive health
- Replace drive
Let’s take a look at the description of the process involved concerning each of the listed solutions.
1] Clear the CMOS battery
SMART monitoring system can actually display a false positive because of cached data that’s being maintained by the CMOS (Complementary Metal-Oxide Semiconductor) battery – this is so, if you have already switched the supposedly failing drive and you’re still getting the same error. In this case, you can clear the CMOS battery and see if that helps.
Do the following:
You may require the services of a hardware technician.
- Turn off all peripheral devices connected to the computer.
- Disconnect the power cord from the AC power source.
- Remove the computer cover.
- Find the battery on the board. The battery may be in a horizontal or vertical battery holder or connected to an onboard header with a wire.
If the battery is in a holder, note the orientation of the + and – on the battery. With a medium flat-blade screwdriver, gently pry the battery-free from its connector.
If the battery is connected to an onboard header with a wire, disconnect the wire from the onboard header.
- Wait one hour, then reconnect the battery.
- Put the computer cover back on.
- Plug the computer and all devices back in.
- Boot the computer.
If the booting fails with the same error, try the next solution.
Related: SMART Failure Predicted on Hard Disk error.
2] Run CHKDSK
If the S.M.A.R.T result is a false positive, it might just be a case of bad sectors on your drive of which CHKDSK is one viable solution that can be effective to fix this issue. So, if somehow your Windows 10 computer manages to boot to the desktop, you can run CHKDSK the inbuilt tool or you can try third-party disk error checking software – but if you’re unable to boot to the desktop, and you have a spare PC, you can connect the failing drive via USB as an external drive and run the CHKDSK.
If the issue still persists after running the CHKDSK operation, try the next solution.
3] Check drive health
At this point, it’s safe to assume you might be dealing with an ailing drive that is about to malfunction. However, as already pointed out, SMART monitoring is known to trigger some false positives, so we recommend you check the drive health with a 3rd-party tool like Speccy.
After you must have downloaded and installed Speccy, do the following:
- Launch Speccy.
- On the left pane of the UI, click on Storage.
- Next, with the Storage menu selected, on the right pane, scroll down to the Smart Attributes section.
- At the section, check the Status of every attribute name and see whether the status deviates from the default one (Good).
The utility will give you an overview of about 30+ SMART points that you need to look out for. If the measurements are off the normal range, you can safely conclude that the disk-drive is failing. In which case, you can proceed with the next and last solution.
4] Replace drive
At this stage, after your tests and investigations, you have concluded that the drive in question is failing – the only option right now is to get a replacement for your faulty disk drive and try to recover as many files as possible.
So, if you can boot to the desktop, you can use an external drive or any available cloud storage service to back up all your important files. However, if your disk is partially damaged and you’re unable to boot to the desktop, you can either save your data/files using disk-imaging software or use a Linux Live USB to retrieve your files or you can connect the failing drive via USB as an external drive to another computer and copy out the files you need.
Once you replace the failing drive and have clean installed Windows 10 on the new healthy drive, you can now proceed to restore the cloned image or just the files recovered with the USB.
Hope this helps!
