如果Windows 内存诊断工具^{(Windows Memory Diagnostic Tool)}向您显示错误提示您的计算机存在内存问题^{(Your computer has a memory problem)}，这里有一些解决问题的故障排除提示。虽然这不是每台计算机上经常出现的常见问题，但当您的RAM出现问题时，它可能会发生。

整个错误消息显示以下内容 -

Your computer has a memory problem

Memory problems can cause your computer to lose information or stop working. To identify and repair the problem, contact the computer manufacturer.

在选择最终解决方案（联系制造商）之前，最好尝试这些修复。

您的计算机在 Windows 11/10 上存在内存问题

Windows 11/10上解决此内存问题，请遵循以下建议 -

1. ^(Check)通过可选^(Optional)更新检查驱动程序^{(Driver Updates)}更新
2. 运行驱动程序验证程序
3. 物理检查 RAM
4. ^{(Run Memory Diagnostic Tool)}在干净启动^{(Clean Boot)}或安全模式下^(Mode)运行内存诊断工具
5. 联系制造商

让我们详细研究这些步骤以了解更多信息。

1]通过可选^(Optional)更新检查^(Check)驱动程序^{(Driver Updates)}更新

有时，驱动程序可能会导致Windows 10计算机出现问题。如果在安装新驱动程序后问题开始出现，最好检查挂起的更新。如果硬件制造商已经发现了这个问题，他们可能已经发布了更新。

为此，请按 Win+I 打开 计算机上的Windows 设置^{(open Windows Settings)} ，然后转到 Update & Security > Windows Update > View optional updates。

从这里，选择您要安装的更新，然后单击 下载并安装 ^{(Download and install )}按钮。

阅读^(Read)：如何测试 GPU 内存或支持 CUDA 和 OpenCL 的 GPU^{(test GPU memory or CUDA-enabled and OpenCL-enabled GPUs)}。

2]运行驱动程序验证程序

Driver Verifier Manager包含在Windows 10中，允许用户检测有故障的驱动程序。如果您最近安装了未签名的驱动程序，最好运行此工具以了解驱动程序是罪魁祸首还是其他原因。

3]物理检查RAM

Windows 内存诊断^{(Windows Memory Diagnostic)}工具检测RAM问题。如果您最近安装了新RAM，或者即使您有旧RAM，最好亲自检查一下。有时，RAM^(RAMs)会产生这样的问题。如果您不知道如何物理检查RAM，最好向专业人士寻求帮助。

4]在干净启动^{(Clean Boot)}或安全模式下^{(Safe Mode)}运行内存诊断工具^{(Run Memory Diagnostic Tool)}

干净启动^{(Clean Boot)}和安全模式^{(Safe Mode)}是未加载操作系统的所有组件的两种状态。因此^(Hence)，启动它们并运行工具会有所帮助。因此，在这里，运行内存诊断工具^{(run the Memory Diagnostic Tool)}并查看。

5]联系制造商

这可能是你最不想做的事情。但是，如果无法解决您的问题，最好联系制造商要求保修（如果有）并相应地解决问题。

就这样！希望^(Hope)这些解决方案有效。

相关错误：^{(Related error: )}Windows 上的 MEMORY_MANAGEMENT 0x0000001A 错误。

Fix Your computer has a memory problem on Windows 11/10

If Windows Memory Diagnostic Tool is giving you an error saying Your computer has a memory problem, here are some troubleshooting tips to fix the issue. Although it is not a common problem that frequently appears on every computer, it may occur when your RAM has some problems.

The entire error message says the following-

Your computer has a memory problem

Memory problems can cause your computer to lose information or stop working. To identify and repair the problem, contact the computer manufacturer.

Before opting for the ultimate solution (contacting the manufacturer), it is better to try these fixes.

Your computer has a memory problem on Windows 11/10

To fix this memory problem on Windows 11/10, follow these suggestions-

1. Check for Driver Updates via Optional Updates
2. Run Driver Verifier
3. Check RAM physically
4. Run Memory Diagnostic Tool on Clean Boot or in Safe Mode
5. Contact the manufacturer

Let’s delve into these steps in detail to learn more.

1] Check for Driver Updates via Optional Updates

At times, a driver might cause the issue on Windows 10 computers. If the problem started appearing after installing a new driver, it is better to check for the pending update. If the hardware’s manufacturer has already recognized the issue, they might have released an update.

For that, press Win+I to open Windows Settings on your computer and go to Update & Security > Windows Update > View optional updates.

From here, choose the update you want to install and click on the Download and install button.

Read: How to test GPU memory or CUDA-enabled and OpenCL-enabled GPUs.

2] Run Driver Verifier

Driver Verifier Manager is included in Windows 10, allowing users to detect the faulty driver. If you recently installed an unsigned driver, it is better to run this tool to know if the driver is the culprit or if it is something else.

3] Check RAM physically

The Windows Memory Diagnostic tool detects problems with the RAM. If you recently installed a new RAM or even if you have an old RAM, it is better to check it physically. At times, RAMs can create such an issue. In case you do not know how to inspect the RAM physically, it is better to ask someone professional for help.

4] Run Memory Diagnostic Tool in Clean Boot or Safe Mode

Clean Boot and Safe Mode are two states where not all the components of the operating system are loaded. Hence booting into them and running tools help. So once here, run the Memory Diagnostic Tool and see.

5] Contact the manufacturer

It is probably the last thing you want to do. However, if nothing solves your issue, it is better to contact the manufacturer to claim the warranty (if any) and fix the problem accordingly.

That’s all! Hope these solutions work.

Related error: MEMORY_MANAGEMENT 0x0000001A error on Windows.

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