Steam是Valve提供的一种流行的视频游戏数字发行服务。是游戏玩家探索和下载网络游戏的首选。但是,许多Steam用户报告说Steam在(Steam)启动(Startup)或玩游戏时不断崩溃。这些崩溃可能非常令人沮丧。如果您也在处理同样的问题,那么您来对地方了。我们为您带来了一份完美的指南,可帮助您解决Steam在(Steam)Windows PC上不断崩溃的问题。
在继续进行故障排除方法之前,您应该执行以下操作:
- 首先,确保没有不需要的外部设备连接到您的 PC。
- 退出在您的台式机/笔记本电脑上运行的所有其他应用程序,为Steam和您的游戏释放更多CPU、内存和网络资源。
如何修复 Steam 在 Windows 10 上不断崩溃的问题
(How to Fix Steam Keeps Crashing on Windows 10
)
这就是Steam客户端在您的台式机/笔记本电脑上不断崩溃的原因:
-
后台任务:(Background Tasks: )当大量应用程序在后台运行时,会增加CPU和内存的使用率,从而影响系统的性能。
-
第三方软件干扰:(Third-Party Software Interference: )第三方软件程序和模块通常会干扰清单文件。
-
本地文件问题:(Issues with Local Files: )验证游戏和游戏缓存的完整性对于确保系统中没有损坏的文件至关重要。
-
Windows 防火墙问题:(Firewall issues: )它也可能会阻止与服务器的连接并导致问题。
-
恶意软件:(Malicious Software: )一些恶意软件导致操作系统和安装的程序频繁崩溃。
-
内存空间不足:(Inadequate Memory Space: )有时,当您的计算机上没有足够的内存空间时会出现此问题。
-
过时的驱动程序:(Outdated Drivers: )如果您系统中的新驱动程序或现有驱动程序与游戏不兼容,那么您将面临此类错误。
方法一:以管理员身份运行 Steam(Method 1: Run Steam as Administrator)
有时,Steam需要提升权限才能运行某些进程。如果Steam没有被授予所需的权限,它将遇到错误并不断崩溃。以下是授予Steam管理员权限的方法:
1.通过同时按Windows + E键(keys)导航到文件资源管理器(File Explorer)。
2. 点击左侧边栏中的本地磁盘 (C:)(Local Disk (C:)),如图所示。
3. 接下来,双击Program Files (x86) > Steam文件夹。
4 . 在这里,右键单击steam.exe并选择Properties,如下图所示。
5. 在属性(Properties)窗口中,切换到兼容性(Compatibility)选项卡。
6. 选中以管理员(Run this program as an administrator)身份运行此程序旁边的框。然后,单击“应用(Apply )”和“确定(OK)”以保存这些更改,如下所示。
7. 接下来,在Steam文件夹中,找到名为GameOverlayUI.exe的文件(GameOverlayUI.exe)
8. 按照步骤 4-6(Steps 4-6)授予GameOverlayUI.exe管理权限。
9.然后重新启动您的PC 。(Restart your PC)重新启动 Steam。
另请阅读:(Also Read:) 修复 Steam 应用程序加载错误 3:0000065432(Fix Steam Application Load Error 3:0000065432)
方法二:验证游戏文件的完整性
(Method 2: Verify Integrity of Game Files
)
如果您在玩特定游戏时出现Steam不断崩溃的问题,您需要检查该特定游戏的文件和缓存的完整性。Steam中有一个内置功能可以搜索损坏/丢失的游戏文件,并根据需要修复或替换这些文件。阅读我们关于如何在 Steam 上验证游戏文件完整性的(How to Verify Integrity of Game Files on Steam)易于理解的教程。
方法 3:运行兼容性疑难解答(Method 3: Run Compatibility Troubleshooter)
Steam不断崩溃的问题可能是由于Steam与当前版本的Windows操作系统不兼容造成的。要检查这一点,您需要运行Program Compatibility Troubleshooter,如下所示:
1. 像以前一样导航到File Explorer > Local Disk (C:) > Program Files (x86) > Steam文件夹。
2. 右键单击 steam.exe文件并从给定菜单中选择属性。(Properties)
3. 在兼容性(Compatibility)选项卡下,单击运行兼容性疑难解答( Run compatibility troubleshooter)按钮,如下图所示。
4. 在这里,选择尝试推荐的设置(Try recommended settings)选项并尝试启动Steam客户端。
5. 如果问题仍然存在,请重复步骤 1-3(steps 1-3)。然后,改为单击“疑难解答程序(Troubleshoot program )”选项。
程序兼容性疑难解答程序(Program Compatibility Troubleshooter)将扫描并尝试修复Steam客户端的问题。之后(Thereafter),启动Steam以检查问题是否已解决。
如果您现在仍然遇到 Steam 在下载时一直崩溃的问题,请按照下面列出的步骤 6-8进行操作。(Steps 6-8)
6. 再次进入Steam Properties > Compatibility选项卡。
7. 在这里,选中标记为以兼容模式运行此程序(Run this program in compatibility mode for:)的复选框:并选择较早的Windows 版本(Windows version),例如 Windows 8。
8. 此外,选中标题为禁用全屏优化(Disable fullscreen optimizations)选项的框,然后单击Apply > OK以保存这些更改。请参考给定的图片以更好地理解。
另请阅读:(Also Read: )如何在窗口模式下打开 Steam 游戏(How to Open Steam Games in Windowed Mode)
方法 4:在联网的安全模式下启动 Steam(Method 4: Launch Steam in Safe Mode with Networking)
如果Steam在(Steam)安全模式下(Safe Mode)没有崩溃,则表明第三方应用程序或防病毒软件正在与该应用程序发生冲突。要确定这是否是Steam在启动时不断崩溃的原因,我们需要以带网络(Networking)的安全模式启动(Safe Mode)Steam,如下所述:
1.在此处阅读以安全模式启动 PC 的 5 种方法(5 Ways to Start your PC in Safe Mode here)。然后,按F5 键( F5 key)启用带网络的安全模式(Enable Safe Mode with Networking)。
2.启动 Steam(Launch Steam)客户端。
注意:(Note:)如果Steam在(Steam)安全模式下(Safe Mode)崩溃,那么您可以尝试以管理员身份启动Steam,如方法 1(Method 1)中所述。
如果它在安全模式下(Safe Mode)正常工作,那么很明显第三方防病毒软件或Windows 防火墙(Windows Firewall)正在阻止其与服务器的连接,并导致Steam在(Steam)Windows 10上不断出现崩溃问题。在这种情况下,请执行方法 5(Method 5 )来修复它。
方法5:在防火墙中添加蒸汽排除
(Method 5: Add Steam Exclusion in Firewall
)
如果Windows 防火墙(Windows Firewall)没有与Steam发生冲突,则可能是您系统上的防病毒软件阻止了Steam客户端,反之亦然。您可以为Steam(Steam)添加排除项以修复Steam在启动时不断崩溃的问题。
方法 5A:在 Windows Defender 防火墙中添加排除项(Method 5A: Add Exclusion in Windows Defender Firewall)
1. 按Windows 键(key),键入病毒和威胁防护(virus and threat protection),然后单击打开(Open),如图所示。
2. 单击管理设置。( Manage settings.)
3. 然后,向下滚动并单击添加或删除排除(Add or remove exclusions )项,如下所示。
4. 在排除(Exclusions)选项卡中,单击添加排除(Add an exclusion)并选择文件夹(Folder ),如图所示。
5. 现在,导航到 Drive (C:) > Program Files (x86) > Steam 并单击Select folder。
注意:(Note:)以上步骤路径是根据Steam的默认存储位置。如果您在系统的其他位置安装了Steam,请转到该文件位置。
方法 5B:在防病毒设置中添加排除项(Method 5B: Add Exclusion in Antivirus Settings)
注意:(Note:)在这里,我们以Avast Free Antivirus为例。
1. 启动Avast Antivirus。点击右上角的菜单(Menu )选项,如图所示。
2. 在这里,从下拉列表中单击设置。(Settings )
3. 选择General > Blocked & Allowed apps。单击允许的应用(ALLOW APP)程序列表部分下的允许应用程序(List of allowed apps section),如下所示。
4. 现在,点击Steam对应的ADD > 将其添加到白名单。或者,您也可以通过选择SELECT APP PATH选项来浏览Steam应用程序。(Steam)
注意:(Note:)我们在下面显示了App Installer作为排除项添加。
5. 最后,在提示中点击添加,将Steam(ADD )应用(Steam)添加到Avast 白名单中。
方法六:删除 AppCache 文件夹(Method 6: Delete AppCache Folder)
AppCache是一个包含Steam缓存文件的文件夹。删除它不会以任何方式影响应用程序,但可能有助于解决Steam不断崩溃的问题。按照以下步骤删除Steam AppCache文件夹。
1. 进入File Explorer > Local Disk (C:) > Program Files (x86) > Steam文件夹,如方法 1(Method 1)所示。
2. 右击AppCache文件夹,选择删除(Delete),如下图。
另请阅读:(Also Read:) 修复 Steam 客户端的 5 种方法(5 Ways to Repair Steam Client)
方法 7:更新 Windows(Method 7: Update Windows)
如果Windows尚未更新,则旧系统文件将与Steam冲突。因此(Hence),您应该按如下方式更新Windows 操作系统:(Windows OS)
1. 启动 WindowsSettings > Update and Security,如图所示。
2. 单击检查更新(Check for updates)按钮。
3A。如果您的系统有可用的更新(Updates available),请单击立即安装(Install now)。
3B。如果您的系统没有任何待处理的更新,将显示您是最新(You’re up to date)消息,如下所示。
4.更新到新版本后重启(Restart)系统,确认Steam不断闪退的问题已经解决。
方法 8:更新系统驱动程序(Method 8: Update System Drivers)
同样,通过解决Steam(Steam)客户端和游戏文件与游戏驱动程序之间的不兼容问题,更新您的系统驱动程序以修复Steam不断崩溃的问题。(Steam)
1. 按Windows + X 键(keys)并单击设备管理器(Device Manager),如图所示。
2. 在这里,双击显示适配器(Display adapters )将其展开。
3. 接下来,右键单击显示驱动程序(display driver )(例如AMD Radeon Pro 5300M)并选择更新驱动程序,(Update Driver, )如下图所示。
4. 单击自动搜索驱动程序。( Search automatically for drivers.)
5. Windows 会自动搜索并更新驱动程序。
另请阅读:(Also Read:) 如何修复 Steam 游戏没有声音的问题(How To Fix No Sound On Steam Games)
方法 9:重置网络协议
(Method 9: Reset Network Protocol
)
网络适配器是计算机内部的组件,可在操作系统和 Internet 服务器之间创建一条通信线路。如果它损坏,您的计算机将无法使用驱动程序或Windows 操作系统(Windows OS)。您需要重置网络适配器以修复Steam在启动时不断崩溃的问题。
1. 输入并搜索cmd。然后,单击以管理员身份运行(Run as administrator)以启动命令提示符(Command Prompt),如下所示。
2. 在这里,输入netsh winsock reset并按Enter 键(Enter key)。
3. 现在,重新启动您的 PC 并启动Steam,因为它不会再崩溃了。
方法 10:离开 Beta 参与(Method 10: Leave Beta Participation)
如果您选择了Steam Beta程序,应用程序可能会面临不稳定问题,因此会导致Steam不断出现崩溃问题。因此,建议选择退出,如下所述:
1. 启动Steam 应用程序。
2. 点击左上角的Steam ,然后点击(Steam)Settings,如图所示。
3.从左侧窗格中选择帐户选项卡。(Account)
4. 在Beta 参与(Beta participation)下,单击更改...(Change…),如突出显示的那样。
5. 选择NONE – 选择退出所有 Beta 计划(NONE – Opt out of all beta programs)以退出Beta参与,如图所示。
6. 最后,单击“确定(OK)”保存这些更改。
另请阅读:(Also Read:) 如何在 Steam 上查看隐藏游戏(How to View Hidden Games on Steam)
方法 11:重新安装 Steam
(Method 11: Reinstall Steam
)
如果您已尝试上述所有方法,但仍然遇到此问题,则需要重新安装Steam。请仔细按照给定的步骤进行操作,以免在重新安装时丢失任何重要的Steam游戏数据。
1. 转到File Explorer > Local Disk (C:) > Program Files (x86) > Steam文件夹,如方法 1(Method 1)中所述。
2. 找到steamapps文件夹并将其复制到您的桌面(Desktop)或Steam目录之外的任何位置。这样,即使您在 Windows 10 PC 上重新安装Steam客户端,您也不会丢失任何游戏数据。(Steam)
3. 现在,从 Steam 文件夹中删除steamapps 文件(steamapps folder)夹。
4.接下来,搜索并启动应用程序和功能(Apps & features),如图所示。
5.在搜索此列表(search this list)栏中搜索Steam 。然后,单击Steam并选择卸载。(Uninstall.)
6. 访问Steam 官方网站(official Steam website)并点击安装 STEAM。(INSTALL STEAM.)
7. 双击下载的文件(Downloaded file),运行steam.exe安装程序并按照屏幕上的说明安装Steam。
重新安装Steam后(Steam),启动它并检查错误。希望(Hopefully)Steam在启动时不断崩溃的问题得到解决。
受到推崇的:(Recommended:)
我们希望您能够修复( fix) Steam 在 Windows 10 上不断崩溃的问题,(Steam keeps crashing on Windows 10 )并且可以与您的朋友一起享受无故障的游戏。在下面的评论部分留下您的问题或建议。
Fix Steam Keeps Crashing
Steam is a рopular video game digital distribution service by Valve. It is the preferred chоice for gamers when it comes to explorіng and downloading online games. Hоwever, many Steam users have reported that Steam keeps craѕhing on Startup or while playing а game. These crаshes сan be pretty frustrating. If you are also dealing with thе sаme problem, then you are at the right place. We bring to you a perfect guide that will help you fix Steam keeрs crashing issυe on Wіndows PC.
Before proceeding with the troubleshooting methods, you should do the following:
- Firstly, make sure that no unrequired external devices are connected to your PC.
- Exit all other apps that are running on your desktop/laptop to free up more CPU, memory & network resources for Steam and your game.
How to Fix Steam Keeps Crashing on Windows 10
Here’s why Steam client keeps crashing on your desktop/laptop:
-
Background Tasks: When plenty of applications run in the background, it increases the CPU and memory usage, thereby affecting the performance of the system.
-
Third-Party Software Interference: Third-party software programs and modules often interfere with the manifest files.
-
Issues with Local Files: Verification of the integrity of games and game cache is essential to ensure there are no corrupt files in the system.
-
Windows Firewall issues: It too, may block connection with the server and cause problems.
-
Malicious Software: Several malicious software cause frequent crashing of the operating system and installed programs.
-
Inadequate Memory Space: Sometimes, this issue occurs when you do not have enough memory space on your computer.
-
Outdated Drivers: If the new or existing drivers in your system are incompatible with the game, then you will face such errors.
Method 1: Run Steam as Administrator
Sometimes, Steam needs elevated permissions to run certain processes. If Steam is not granted the required privileges, it will run into errors and keep crashing. Here’s how to grant admin privileges to Steam:
1. Navigate to File Explorer by pressing Windows + E keys together.
2. Click on Local Disk (C:) in the left sidebar, as shown.
3. Next, double-click on Program Files (x86) > Steam folder.
4. Here, right-click on steam.exe and select Properties, as depicted below.
5. In the Properties Window, switch to the Compatibility tab.
6. Check the box next to Run this program as an administrator. Then, click on Apply and OK to save these changes, as highlighted below.
7. Next, in Steam folder, locate the file titled GameOverlayUI.exe
8. Follow Steps 4-6 to give GameOverlayUI.exe administrative privileges as well.
9. Restart your PC and then. relaunch Steam.
Also Read: Fix Steam Application Load Error 3:0000065432
Method 2: Verify Integrity of Game Files
If the issue Steam keeps crashing occurs when you are playing a particular game, you need to check the integrity of files and cache for that particular game. There’s an inbuilt feature in Steam to search for corrupt/missing game files and repair or replace these, as needed. Read our easy-to-follow tutorial on How to Verify Integrity of Game Files on Steam.
Method 3: Run Compatibility Troubleshooter
The issue Steam keeps crashing may be caused by the incompatibility of Steam with the current version of the Windows operating system. To check this, you will need to run the Program Compatibility Troubleshooter, as follows:
1. Navigate to File Explorer > Local Disk (C:) > Program Files (x86) > Steam folder as before.
2. Right-click on the steam.exe file and select Properties from the given menu.
3. Under Compatibility tab, click on Run compatibility troubleshooter button, as illustrated below.
4. Here, select Try recommended settings option and try launching the Steam client.
5. If the issue still persists, then repeat steps 1-3. Then, click on the Troubleshoot program option instead.
Program Compatibility Troubleshooter will scan and try to fix issues with the Steam client. Thereafter, launch Steam to check if the problem is fixed or not.
If you encounter Steam keeps crashing when downloading issue even now, then follow Steps 6-8 listed below.
6. Once again, go to Steam Properties > Compatibility tab.
7. Here, check the box marked Run this program in compatibility mode for: and choose an earlier Windows version e.g. Windows 8.
8. Additionally, check the box titled Disable fullscreen optimizations option and click on Apply > OK to save these changes. Refer given pic to understand better.
Also Read: How to Open Steam Games in Windowed Mode
Method 4: Launch Steam in Safe Mode with Networking
If Steam does not crash in Safe Mode, it would imply that a third-party application or antivirus software is causing conflicts with the app. To determine if this is the cause behind Steam keeps crashing on startup, we need to launch Steam in Safe Mode with Networking, as explained below:
1. Read 5 Ways to Start your PC in Safe Mode here. Then, press F5 key to Enable Safe Mode with Networking.
2. Launch Steam client.
Note: If Steam crashes even in Safe Mode, then you can try to launch Steam as an administrator, as explained in Method 1.
If it works properly in Safe Mode, then it is clear that third-party antivirus or Windows Firewall is blocking its connectivity with the server and causing Steam keeps crashing issue on Windows 10. In this case, implement Method 5 to fix it.
Method 5: Add Steam Exclusion in Firewall
If Windows Firewall is not causing conflict with Steam, it is likely that the antivirus software on your system is blocking the Steam client or vice-versa. You can add an exclusion for Steam to fix Steam keeps crashing on startup.
Method 5A: Add Exclusion in Windows Defender Firewall
1. Press Windows key, type virus and threat protection, and click Open, as shown.
2. Click on Manage settings.
3. Then, scroll down and click Add or remove exclusions as depicted below.
4. In the Exclusions tab, click on Add an exclusion and select Folder as shown.
5. Now, navigate to Drive (C:) > Program Files (x86) > Steam and click Select folder.
Note: The above step path is according to the default storage location for Steam. If you have installed Steam elsewhere on your system, go to that file location.
Method 5B: Add Exclusion in Antivirus Settings
Note: Here, We have used Avast Free Antivirus as an example.
1. Launch Avast Antivirus. Click on the Menu option from the top right corner, as shown.
2. Here, click on Settings from the drop-down list.
3. Select General > Blocked & Allowed apps. Click on ALLOW APP under List of allowed apps section, as highlighted below.
4. Now, click on ADD > corresponding to Steam to add it to the whitelist. Alternately, you may also browse for Steam app by selecting the SELECT APP PATH option.
Note: We have shown App Installer being added as an exclusion below.
5. Finally, click on ADD in the prompt to add the Steam app in Avast whitelist.
Method 6: Delete AppCache Folder
The AppCache is a folder that contains Steam cache files. Deleting it will not affect the application in any way but, might help fix Steam keeps crashing issue. Follow the steps below to delete Steam AppCache folder.
1. Go to File Explorer > Local Disk (C:) > Program Files (x86) > Steam folder as shown in Method 1.
2. Right-click on AppCache folder and select Delete, as shown below.
Also Read: 5 Ways to Repair Steam Client
Method 7: Update Windows
If Windows has not been updated, then the old system files will conflict with Steam. Hence, you should update Windows OS as follows:
1. Launch Windows Settings > Update and Security, as shown.
2. Click on Check for updates button.
3A. If your system has Updates available, click on Install now.
3B. If your system does not have any pending updates, You’re up to date message will appear as shown below.
4. Restart your system after updating to the new version and confirm that Steam keeps crashing issue has been resolved.
Method 8: Update System Drivers
Similarly, update your system drivers to fix Steam keeps crashing problem by resolving incompatibility issues between Steam client & game files and game drivers.
1. Press Windows + X keys and click on Device Manager, as depicted.
2. Here, double-click on Display adapters to expand it.
3. Next, right-click on display driver (e.g. AMD Radeon Pro 5300M) and select Update Driver, as illustrated below.
4. Click on Search automatically for drivers.
5. Windows will automatically search and update the driver.
Also Read: How To Fix No Sound On Steam Games
Method 9: Reset Network Protocol
Network adapters are components inside your computer that create a line of communication between the operating system and the internet servers. If it becomes corrupt, your computer will not be able to work with the drivers or Windows OS. You need to reset the network adapter to fix Steam keeps crashing on startup issue.
1. Type & search cmd. Then, click on Run as administrator to launch Command Prompt, as shown below.
2. Here, type netsh winsock reset and press Enter key.
3. Now, restart your PC and launch Steam as it should not crash anymore.
Method 10: Leave Beta Participation
In case, you opted for Steam Beta program, the application may face instability issues and therefore, cause Steam keeps crashing issue. Thus, it is recommended to opt-out of it, as explained below:
1. Launch Steam app.
2. Click on Steam in the top-left corner and click on Settings, as illustrated here.
3. Select the Account tab from the left pane.
4. Under Beta participation, click on Change… as shown highlighted.
5. Select NONE – Opt out of all beta programs to leave Beta participation, as depicted.
6. Lastly, click on OK to save these changes.
Also Read: How to View Hidden Games on Steam
Method 11: Reinstall Steam
If you have tried all the methods mentioned above and are still experiencing this issue, you will need to reinstall Steam. Follow the given steps carefully so that you do not lose any important Steam game data while reinstalling it.
1. Go to File Explorer > Local Disk (C:) > Program Files (x86) > Steam folder as directed in Method 1.
2. Locate and copy steamapps folder to your Desktop or anywhere outside the Steam directory. In this way, you will not lose any game data even when you reinstall the Steam client on your Windows 10 PC.
3. Now, delete steamapps folder from the Steam folder.
4. Next, search and launch Apps & features, as shown.
5. Search for Steam in the search this list bar. Then, click on Steam and select Uninstall.
6. Visit the official Steam website and click on INSTALL STEAM.
7. Double-click on the Downloaded file, run steam.exe installer and follow the on-screen instructions to install Steam.
Once Steam has been reinstalled, launch it and check for errors. Hopefully, Steam keeps crashing on startup issue is resolved.
Recommended:
We hope that you were able to fix Steam keeps crashing on Windows 10 and can enjoy glitch-free gameplay with your friends. Leave your questions or suggestions in the comments section below.