在过去的几个月里，许多 Microsoft Surface Book用户都遇到了GPU问题。^(GPU)出于某种奇怪的原因，计算机不再检测到GPU，这绝不是一个好兆头。Surface Book 2内部的GPU来自^(GPU)Nvidia ，^(Nvidia)但奇怪的是，当时微软^(Microsoft)或Nvidia都没有任何办法让人们摆脱问题，但事情已经发生了变化。

Surface Book未检测到NVIDIA 显卡^{(NVIDIA Graphics Card)}

如果您遇到此问题，您需要先更新系统。^{(Update the system.)}您可以通过转到Settings > Update和安全 > Windows 更新^{(Windows Update)}来下载最新更新。最后，单击检查^(Check)更新并等待下载和安装所有内容。您将需要重新启动计算机。

微软说——

“When Surface updates are provided via the Windows Update service, they are delivered in stages to Surface customers. As a result, not every Surface will receive the update at the same time, but the update will be delivered to all devices. If you have not received the update, please manually check Windows Update later.”

更新 Surface 后，请执行以下操作。

1]更改电源设置
^{(1] Change Power settings)}

单击Windows Key + I启动设置^(Settings)应用程序，然后选择System > Power & sleep。从这里，您必须滚动到“ On battery power, turn off after ”和“ When plugged in, turn off after ”，然后从下拉菜单中选择从不。^(Never)

这样做应该会强制Surface Book以最佳性能工作。

2] 分离和重新连接 Surface Book
^{(2] Detach and reattach the Surface Book)}

然后，下一步是打开设备管理器^{(Device Manager)}。右键单击开始按钮^{(Start button)}，然后从出现的列表中选择设备管理器。^{(Device Manager)}

最后，拔掉Surface Book的电源。确保^(Make)它已充满电，因为在结束之前让电池电量耗尽并不理想。

从键盘上拆下^(Detach)平板电脑部分并等待最多 15 秒，直到系统更新连接的设备。在此期间，设备管理器^{(Device Manager)}屏幕应该会闪烁几次，因此请留意。

现在，将平板电脑重新连接到键盘并等待Nvidia显卡在设备管理器^{(Device Manager)}中弹出，它应该仍然在屏幕上。下一步是正常关闭计算机，但要确保此时Nvidia显卡在设备管理器^{(Device Manager)}中仍然可见。

3]硬重置^{(3] Hard Reset)}

Surface Book关闭后，您现在需要对 Surface 设备进行硬重置。请记住^(Bear)，硬重置可能会从您的计算机中删除所有文件，因此，您应该在继续之前备份所有重要内容。

按下音量增大按钮和电源按钮至少 20 秒即可完成硬重置。请记住^(Bear)；您必须先按下音量调高按钮，然后再按下电源按钮。

您可能会看到UEFI 系统^{(UEFI system)}。如果出现，只需退出系统并让它重新启动回到Windows 10。

这应该有助于解决Surface Book 2的GPU检测问题。我们确信这些选项中的至少一个应该可以解决问题。如果没有，那么GPU存在更深层次的问题，这与大多数人所经历的情况无关。

Surface Book not detecting NVIDIA Graphics Card

Many оwners of the Microsoft Surface Book have been experiencing GPU problems for the past couple of months. For some strange reason, the computer is no longer detecting the GPU, and that’s never a good sign. The GPU inside of the Surface Book 2 comes from Nvidia, but strangely enough, neither Microsoft or Nvidia had any means at the time to get folks out of the problem, but things have since changed.

Surface Book not detecting NVIDIA Graphics Card

If you face this issue, you need to first Update the system. You can download the latest update by going to Settings > Update & security > Windows Update. Finally, click on Check for updates and wait for everything to be downloaded and installed. You will be required to restart your computer.

Says Microsoft-

“When Surface updates are provided via the Windows Update service, they are delivered in stages to Surface customers. As a result, not every Surface will receive the update at the same time, but the update will be delivered to all devices. If you have not received the update, please manually check Windows Update later.”

Once you have updated your Surface, do the following.

1] Change Power settings

Launch the Settings app by clicking on the Windows Key + I, then select System > Power & sleep. From here, you must scroll to “On battery power, turn off after” and “When plugged in, turn off after” and choose Never from the drop-down menu.

Doing this should force the Surface Book to work at its best possible performance.

2] Detach and reattach the Surface Book

The next step, then, is to open the Device Manager. Do this right-clicking on the Start button, then selecting Device Manager from the list that appears.

Finally, unplug your Surface Book. Make sure it’s on a full charge because having your battery power running out before the end isn’t ideal.

Detach the tablet section from the keyboard and wait for up to 15 seconds until the system updates the connected devices. During this time, the Device Manager screen should flicker a few times, so keep an eye out or that.

Now, reattach the tablet to the keyboard and wait for the Nvidia graphics card to pop up in the Device Manager that should still be onscreen. The next step is to shut down the computer normally but make sure that at this point, the Nvidia graphics card is still visible in the Device Manager.

3] Hard Reset

Once the Surface Book is off, you’ll now need to make a hard reset of the Surface device. Bear in mind that hard resetting can potentially remove all files from your computer, therefore, you should backup all important contents before moving forward.

A hard reset is done by pressing the volume up button and the power button for at least 20 seconds. Bear in mind; you must first press down on the volume up button first before pressing on the power button.

Chances are, you might see the UEFI system. If it appears, just exit the system and allow it to restart back into Windows 10.

This should help with the Surface Book 2’s GPU detection issue. We’re certain that at least one of these options should fix the problem. If it doesn’t, then there’s a deeper issue with the GPU which is unrelated to what most folks have been experiencing.

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