当Windows 11/10计算机启动时，它会显示一个临时的欢迎屏幕(Welcome screen)，它只是一个蓝屏，上面写着欢迎(Welcome)和旋转的圆点。有时，此屏幕会停留更长时间，有时甚至是永久性的，您最终会强制重新启动计算机。如果您没有进入登录屏幕，并且Windows 11/10 is stuck on the Welcome screen，请按照我们的故障排除提示解决问题。
Windows 11/10 卡在欢迎(Welcome)屏幕上
有没有想过为什么 Windows 11/10 卡在欢迎屏幕(Welcome Screen)上？这是一种在桌面窗口管理器(Desktop Window Manager)或DWM加载用户界面或呈现Windows的(Windows)GUI时隐藏后台发生的事情的方法。有时，DWM无法完成，系统反复终止它。除非DWM可以完成，否则无法显示登录屏幕。让我们来看看可能的解决方案。
- 恢复 Windows 11/10
- 运行 SFC 和 Chkdsk 命令
- 在安全模式下创建一个新帐户
- 强制自动修复(Force Automatic Repair)或手动执行
- 重置 Windows 11/10。
其中一种方法应该可以帮助您解决问题。确保(Make)通过执行正常引导来检查问题是否存在。
当 Windows 10 设备在欢迎屏幕(Welcome Screen)上启动并以“其他用户”身份启动时，也会发生类似的体验。” DWM一直被杀死，一旦进入这个循环，会话就会被终止，这会导致以其他用户(User)身份登录。
1]恢复Windows 11/10
如果问题最近开始出现，并且您有一个早期工作正常的还原点，那么我建议使用 System Restore。该过程将恢复可能已损坏的系统文件，并且欢迎屏幕将不再卡住。
由于您无法启动到Windows，您将不得不启动到高级恢复模式(boot into Advanced Recovery mode)。然后导航到Troubleshoot > Advanced Options > System Restore。
相关：(Related:) 登录前Windows卡在锁定屏幕上(Windows is stuck at the Lock Screen before login)
2]运行SFC和Chkdsk命令
运行这些命令的最佳方式是以管理员用户身份启动进入安全模式。(boot into Safe mode)然后，您可以运行 SFC和Chkdsk，以便它可以修复任何可能导致Windows 11/10卡在欢迎(Welcome)屏幕上的损坏系统文件。
- 打开Command Prompt，然后使用这些选项中的一个或两个
- SFC 或系统文件检查器：sfc /scannow
- Chkdsk或Windows 磁盘检查工具(Windows Disk Check Tool)命令：chkdsk /f /r
- 让命令完成执行，如果有可以修复的问题，将报告修复。
3]在安全模式下(Safe Mode)创建(Create)一个新帐户
- 以安全模式重新启动并 启动 Windows(boot Windows in Safe Mode)。
- 创建另一个管理员帐户。注销，然后使用新帐户登录
- 删除以前的用户帐户。
- 正常重启(Reboot)并检查解决方案是否有效。
据报道，该解决方案有效。如果不是为所有人安装，您可能需要重新安装应用程序。
4]强制自动修复(Force Automatic Repair)或手动进行
您可以强制自动修复或手动进行。如果您打算手动执行此操作，则需要启动到“高级启动(Advanced Startup)”选项，然后按照以下说明进行操作。
一旦进入此模式，它将帮助计算机 启动进入高级启动选项。从那里，您可以选择Troubleshoot > Advanced Options > Automatic/Startup Repair。您必须使用管理员用户帐户，输入密码，然后单击继续(Continue)。 自动修复(Automatic Repair)将启动其修复过程，并在识别问题后解决问题。预计需要一些时间，然后重新启动几次。
5]重置Windows 11/10
如果没有任何效果，这是我们可以建议的最后一种方法。毕竟，您需要使用Windows。按照(Follow)我们的详细指南了解如何重置 Windows(how you can reset Windows)。请记住(Remember)，重置后，您将必须安装所有应用程序。如果您选择保留文件和文件夹，所有个人数据都将保持不变。
在继续重置(Reset)之前，请确保将所有文件备份到外部驱动器中。万一重置被中断，您最终不会丢失相关数据。
这些步骤之一将修复Windows 10卡在欢迎(Welcome)屏幕上的问题。我们希望很容易关注他们，但他们需要管理员用户。因此，如果您不是管理员用户或不了解技术性，请确保获得帮助。
If you need more helps, take a look at this post – Windows 11/10 is stuck on loading some screen.
Windows is stuck on Welcome screen
When the Windows 11/10 computer boots up, it displays a temporary Welcome screen which is nothing but a blue screen with Welcome written on it and spinning circle of dots. At times, this screen stays longer and sometimes permanent that you end up force rebooting the computer. If you do not get to the login screen, and Windows 11/10 is stuck on the Welcome screen, then follow our troubleshooting tips to fix the problem.
Windows 11/10 stuck on Welcome screen
Ever wondered why does Windows 11/10 gets stuck on Welcome Screen? It is a way to hide whats going on in the background while the Desktop Window Manager or DWM loads the user interface or renders the GUI of Windows. Sometimes, DWM is not able to finish, and the system repeatedly terminates it. Unless DWM can complete, the login screen cannot be displayed. Let’s take a look at possible solutions.
- Restore Windows 11/10
- Run SFC and Chkdsk commands
- Create a new account in Safe Mode
- Force Automatic Repair or perform it manually
- Reset Windows 11/10.
One of these methods should help you fix the problem. Make sure to check if the problem exists by performing a normal boot.
A similar experience happens when Windows 10 device starts on the Welcome Screen and as “Other user.” DWM gets killed all the time, and once in this loop, the session gets terminated, which causes to be logged in as Other User.
1] Restore Windows 11/10
If the problem started occurring recently, and you have a restore point of earlier days when it was working fine, then I would suggest use System Restore. The process will bring back the system files, which may have gone corrupt, and the welcome screen will not be stuck anymore.
Since you cannot boot into Windows, you will have to boot into Advanced Recovery mode. Then navigate to Troubleshoot > Advanced Options > System Restore.
Related: Windows is stuck at the Lock Screen before login
2] Run SFC and Chkdsk commands
The best way to run these commands is to boot into Safe mode as an admin user. Then you can run the SFC and Chkdsk so it can fix any corrupt system files which could be causing Windows 11/10 to be stuck on the Welcome screen.
- Open Command Prompt, and then use either or both of these options
- SFC or System File Checker: sfc /scannow
- Chkdsk or Windows Disk Check Tool command: chkdsk /f /r
- Let the command complete its execution, and if there is a problem which it can fix, it will be reported fixed.
3] Create a new account in Safe Mode
- Restart and boot Windows in Safe Mode.
- Create another administrator account. Logout, and log in with the new account
- Delete the previous user account.
- Reboot normally and check if the solution worked.
This solution was reported to be working. You might have to reinstall applications if it was not installed for everyone.
4] Force Automatic Repair or do it manually
You can either force automatic repair or do it manually. If you plan to do it manually, you need to boot into the Advanced Startup option, and then follow options as explained below.
Once in this mode, it will help the computer boot into Advanced Startup options. From there, you can select Troubleshoot > Advanced Options > Automatic/Startup Repair. You will have to use an admin user account, enter the password, and then click on Continue. Automatic Repair will start its repair process, and resolve the problem after identifying it. Expect it to take some time, followed by a couple of reboots.
5] Reset Windows 11/10
It’s the last method we can suggest if nothing works. After all, you need to use Windows. Follow our detailed guide to find how you can reset Windows. Remember, after reset, you will have to install all the applications. If you choose to keep files and folder, all the personal data will remain untouched.
Before you go ahead with Reset, make sure to take backup up of all your files into an external drive. In case the Reset gets interrupted, you will not end up losing relevant data.
One of these steps will fix Windows 10 from getting stuck on the Welcome screen. We hope it was easy to follow them, but they need an admin user. So make sure to get help if you are not an admin user or do not understand the technicality.
If you need more helps, take a look at this post – Windows 11/10 is stuck on loading some screen.
