Google Chrome是当今最流行的网络浏览器之一。但是一些用户抱怨错误和错误中断了他们的浏览体验。作为一名专业的Chrome用户，您可能会遇到几个错误。错误消息“允许 Chrome 访问防火墙或防病毒设置中的网络”(“Allow Chrome to access the network in your firewall or antivirus settings”)就是其中之一。与此同时，您可能会看到一条DNS_PROBE_FINISHED_NO_INTERNET消息。即使此错误相当普遍，您也不必为此感到恐慌。在本指南中，我们将解释可能的原因及其解决方案。
(Reason)Chrome网络访问(Network Access)故障背后的原因
日益网络化的世界使我们暴露在无数的漏洞中。因此，为了保护您的电子足迹免受病毒、恶意软件、在线垃圾邮件等的攻击，系统受到防火墙、防御者等的保护。此外，您可能已经安装了防病毒程序或反恶意软件来构建一个对这些传染性成分的保护层。
但是，尽管采取了这些措施，有时防病毒或反恶意软件程序会破坏Chrome以访问Internet。显然，这是因为他们在监控您的在线活动时发现了一些威胁。
可能的原因
有几个因素可能导致此问题；它可能与网络有关，但也有其他问题可能会影响后端。此错误的最常见原因是：
- Windows 防火墙(Windows Firewall)阻止您的Chrome浏览器
- Windows Defender阻止您的Chrome浏览器
- 防病毒(Antivirus)软件阻止Chrome浏览器
在大多数情况下，程序设置的简单更改有助于解决此问题并允许Chrome连续访问防火墙中的网络。
允许 Chrome(Allow Chrome)访问防火墙中的网络(Network)
此错误非常常见，几乎可以随时在您的浏览器屏幕上弹出。但是应用下面提到的解决方案之一，您绝对可以修复它：
- 在Windows 防火墙中为(Windows Firewall)Chrome添加例外
- 在Windows Defender中为(Windows Defender)Chrome添加排除项
- 在第三方防病毒防火墙中添加排除项
- 将 Chrome 重置为默认值
让我们更详细地了解这些修复。
1 ]在Windows 防火墙中为(Windows Firewall)Chrome添加(] Add)一个例外
防火墙是检查来自Internet或网络的信息的软件或硬件，然后根据您的防火墙设置阻止或允许它通过您的计算机。防火墙可以帮助防止黑客或恶意软件通过网络或Internet(Internet)访问您的 Windows 10/8/7 计算机。防火墙还可以帮助阻止您的计算机向其他计算机发送恶意软件。
现在， Windows 防火墙(Windows Firewall)阻止某些可能包括Chrome的 Internet 访问并不常见。以下是将Chrome添加(Chrome) 到 Windows 防火墙例外列表的方法(to the Windows Firewall exception list)：
1]按“ Win + S ”键打开 Windows“搜索”(Search’)
2]在对话框中输入“防火墙”现在点击“ (Firewall’)Windows Defender防火墙(Windows Defender Firewall)”
3] 在防火墙(Firewall)设置上，单击“允许应用程序或功能通过 Windows Defender 防火墙(Allow an app or feature through Windows Defender Firewall)”
4] 您现在将看到列出的所有已安装应用程序及其状态，即它们是否被阻止或允许通过Windows Defender 防火墙(Windows Defender Firewall)进行通信。
5] 在列表中找到“ Google Chrome ”并确保选中“ Private ”和“ Public”这两个字段。(Public’)
您现在可以返回Chrome并查看问题是否仍然存在。
请注意(Please note)- 如果您在添加例外时遇到问题，请尝试暂时禁用您的防火墙。(disable your Firewall)您必须导航回主页并单击“打开或关闭 Windows Defender 防火墙(Turn Windows Defender Firewall on or off)”。从这里您可以禁用专用(Private)和公共(Public)网络的防火墙。但是，禁用防火墙需要您自担风险，因为它可能会使您面临在线漏洞。
2]在Windows Defender中为(Windows Defender)Chrome添加(Add)排除项
Windows Defender是(Defender)Windows中的内置反恶意软件组件。要在 Windows Defender 中为 Chrome 添加排除项，请执行(add exclusions for Chrome in the Windows Defender)以下步骤：
1]单击“开始”(Start’)并转到“设置”(Settings’)。
2]点击“更新和安全(Update and Security)”选项。
3] 从左侧面板转到“ Windows 安全(Windows Security)”
4]现在点击“防火墙和网络保护(Firewall & Network Protection)”
5] 在“病毒和威胁防护(Virus & threat protection)”设置中向下滚动到“病毒和威胁防护设置(Virus & threat protection settings)”并点击“管理设置(Manage settings)”
6]现在向下滚动并找到“排除”(Exclusions’)
7]点击“添加或删除排除”(Add or remove exclusions’)选项
8]接下来，点击“添加排除(Add an exclusion)”按钮并选择“文件夹”(Folder’)。
9]现在，导航到这个位置：C:\Program Files (x86)\Google
10] 选择“谷歌浏览器(Google Chrome)”并点击“选择文件夹”(Select Folder’)。
11]单击“确定”(OK’)以保存更改。
完毕！现在返回并检查此解决方案是否解决了您的问题。
3]在第三方防病毒防火墙中添加排除项(Add)
在第三方防病毒软件中添加排除项因您使用的软件而异。例如，您使用 Kaspersky Internet Security，您可以通过以下步骤解决此问题：
1]从任务栏上的隐藏菜单启动(Launch)卡巴斯基安全软件。(Kaspersky Internet Security)
2]选择卡巴斯基安全软件(Select Kaspersky Internet Security)“设置”(Settings’)。
3]单击“网络设置”(Network Settings’) ，然后从右侧选项中单击“管理排除项” 。(Manage Exclusions’)
4]输入(Type)防病毒软件阻止的网站的URL。
5] 接下来，选择“添加”(Add’)以包含 URL。
完成(Done)。现在打开Google Chrome并尝试访问之前被Chrome阻止的同一网站并检查是否有任何改进。
4]将Chrome重置为默认值
有时， Chrome(Chrome)上保存的书签和 cookie会损坏，这可能会导致此错误。在这种情况下，将 Chrome 重置为默认状态会有所(resetting Chrome to its default state)帮助，请按照以下步骤操作：
1]打开Chrome，点击右上角垂直排列的三个点。(three dots)
2]从选项中单击“设置” 。(Settings’)
3] 在“设置”(Settings)窗口中，导航并单击“高级(Advanced)”以查看选项。
4]单击选项“重置并清理”(Reset and clean up’)
5] 从选项中，单击“将设置恢复为原始默认设置(Restore settings to their original default)”，然后单击“重置设置(reset settings)”确认您的操作。
通过重置Chrome，您保存的所有书签、cookie、保存的密码和历史记录都将被删除。因此(Hence)，您应该记下重要的密码和设置。
我们希望我们的解决方案能帮助您解决这个问题。如果您有任何其他疑问或建议，请在下面的评论部分与我们分享。
How to allow Chrome to access the Network in your Firewall
Google Chrome is one of the most popular web browsers today. But several users have comрlained of errors and bugs interrupting their browsing еxperience. Being a dedicatеd Chrome user, you may have come across several errors. The error message “Allow Chrome to access the network in your firewall or antivirus settings” is one of them. Along with it, you may see a DNS_PROBE_FINISHED_NO_INTERNET message. Even though this error is fairly common, you need not panic about it. In this guide, we will explain the possible causes and their solutions.
Reason behind Chrome’s Network Access glitch
The increasingly online world has exposed us to innumerable vulnerabilities. So, to protect your e-footprint from the attacks of viruses, malware, online spam, etc. the system is protected by a firewall, defender, etc. Furthermore, you may have installed an antivirus program or anti-malware software to build a protective layer against these infectious components.
But, despite these measures, sometimes, the antivirus or anti-malware program breaks Chrome to access the Internet. Clearly, this is because they have found some threats while monitoring your online activity.
Possible causes
Several factors can cause this issue; It could be network-related but there are other issues too which could be contributing to the back-end. The most common causes of this error are:
- Windows Firewall blocking your Chrome browser
- Windows Defender blocking your Chrome browser
- Antivirus software blocking Chrome browser
In most cases, a simple change in settings of the program help in fixing this issue and allow Chrome to access the network in your firewall successively.
Allow Chrome to access the Network in your Firewall
This error is very common and can pop-up on your browser screen almost anytime. But applying one of the solutions mentioned below, you can definitely fix it:
- Adding an exception for Chrome in the Windows Firewall
- Adding exclusions for Chrome in Windows Defender
- Adding exclusions in third party antivirus firewall
- Reset Chrome to default
Let us look at these fixes in more detail.
1] Add an exception for Chrome in the Windows Firewall
A firewall is software or hardware that checks information coming from the Internet or a network, and then either blocks it or allows it to pass through to your computer, depending on your firewall settings. A firewall can help prevent hackers or malicious software from gaining access to your Windows 10/8/7 computer through a network or the Internet. A firewall can also help stop your computer from sending malicious software to other computers.
Now, it is not very common for Windows Firewall to block some accesses to the internet that can include Chrome. Here is how you can add Chrome to the Windows Firewall exception list:
1] Open Windows ‘Search’ by pressing ‘Win + S’ keys
2] Type ‘Firewall’ in the dialogue box now hit on ‘Windows Defender Firewall’
3] On the Firewall settings, click on ‘Allow an app or feature through Windows Defender Firewall’
4] You will now see all the installed applications listed along with their status i.e., whether they are blocked or allowed to communicate through the Windows Defender Firewall.
5] Locate ‘Google Chrome’ in the list and make sure that both the fields i.e., ‘Private’ and ‘Public’ are checked.
You can now go back to Chrome and see if the issue persists.
Please note – If you are having problems adding the exception, try to disable your Firewall temporarily. You will have to navigate back to the main page and click on “Turn Windows Defender Firewall on or off”. From here you can disable Firewall for both Private and Public networks. But, disable Firewall at your own risk as it can expose you to online vulnerabilities.
2] Add exclusions for Chrome in Windows Defender
Windows Defender is an in-built anti-malware component in Windows. To add exclusions for Chrome in the Windows Defender, follow these steps:
1] Click on ‘Start’ and go to ‘Settings’.
2] Hit on the ‘Update and Security’ option.
3] From the left panel go to ‘Windows Security’
4] Now click on ‘Firewall & Network Protection’
5] On the ‘Virus & threat protection’ settings scroll down to ‘Virus & threat protection settings’ and hit ‘Manage settings’
6] Now scroll down and locate ‘Exclusions’
7] Hit on the ‘Add or remove exclusions’ option
8] Next, hit the ‘Add an exclusion’ button and select ‘Folder’.
9] Now, navigate to this location: C:\Program Files (x86)\Google
10] Select the ‘Google Chrome’ and click on ‘Select Folder’.
11] Click ‘OK’ to save the changes.
Done! Now go back and check if this solution resolved your problem.
3] Add exclusions in third party antivirus firewall
Adding exclusions in third party antivirus varies depending on the software you are using. For instance, you use Kaspersky Internet Security, you can resolve this issue by following these steps:
1] Launch your Kaspersky Internet Security from the hidden menu on the taskbar.
2] Select Kaspersky Internet Security ‘Settings’.
3] Click on ‘Network Settings’ and hit ‘Manage Exclusions’ from the right-side options.
4] Type in the URL of the website the antivirus blocked.
5] Next, select ‘Add’ to include the URL.
Done. Now open Google Chrome and try to access the same website blocked by Chrome earlier and check for any improvements.
4] Reset Chrome to default
Sometimes saved bookmarks and cookies on Chrome turn corrupt that could result in this error. In such a case resetting Chrome to its default state helps, follow these steps:
1] Open Chrome and click on the three dots arranged vertically at the top right corner.
2] Click on ‘Settings’ from the option.
3] In the Settings window, navigate and click on ‘Advanced’ to see the options.
4] Click on the option ‘Reset and clean up’
5] From the options, click on ‘Restore settings to their original default’ and confirm your action by clicking on ‘reset settings’.
By resetting Chrome all your saved bookmarks, cookies, saved passwords, and history will be erased. Hence, you should take note of your important passwords and settings.
We hope that our solutions would have helped you solve this issue. If you have any other queries or suggestions, please do share them with us in the comments section below.
