When using a product like Microsoft Outlook, when you click on a hyperlink, it will try to open in the default browser which is the Edge browser. At times it fails to open any link on any Microsoft product in Windows 11/10. It usually happens when the default association to open a link in a browser is broken. In this post, we will share what to do if you cannot open hyperlinks in Outlook email in Windows 11/10.
You may see error messages like:
- This operation has been canceled due to restrictions
- 贵组织的政策阻止我们为您完成此操作。(Your organization’s policies are preventing us from completing this action for you.)
如果您使用的是旧版本的Outlook并且删除了 Internet Explorer(removed Internet Explorer) ,则尤其会发生这种情况。在这种情况下,重新启用 IE 并将 IE 选项重置为默认值会有所帮助。
无法在Outlook电子邮件中打开超链接(Hyperlinks)
Microsoft尝试在Edge或Internet Explorer中打开所有内容。如果您无法在Outlook电子邮件中打开超链接,请按照以下方法解决问题。
- (Restore File Association)恢复Outlook(Outlook)和Edge的(Edge)文件关联默认值。
- 从另一台计算机导出和导入注册表项(Registry)
- 重置边缘设置
- 维修处。
Windows 遵循默认浏览器关联,但如果未配置设置或存在损坏,则会产生问题。
1]恢复Outlook和Edge的(Edge)文件关联(Restore File Association)默认值
- 如果默认浏览器打开,请关闭它。
- 转到Windows 设置(Windows Settings)中的Settings > Apps > Default Programs
- 在 Web 浏览器下,单击默认(click on whatever is the defaul)值,然后选择Microsoft Edge作为默认浏览器
- 切换到Outlook,然后单击任何链接以确保它在Edge中打开。关闭边缘(Close Edge)浏览器。
- 再次打开默认浏览器,然后从浏览器选项中再次更改默认浏览器。
现在,当您打开任何链接时,它将在您选择的默认浏览器中打开。
这个练习的重点是通过更改设置来修复损坏的东西。通常,它有一个注册表项,当我们执行所有这些步骤时,它将解决注册表问题。
2 ]从另一台计算机导出(] Export)和导入注册表项
检查另一台计算机上的链接是否可以在Windows 10上的Outlook电子邮件中打开超链接(Hyperlinks)。如果是这种情况,那么我们建议将特定注册表设置从该计算机导入到该计算机。
在另一台计算机上,打开注册表编辑器
导航:
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command
右键单击命令(Command)文件夹,然后选择导出。
使用您可以在计算机上记住的名称保存文件。
接下来将注册表(Registry)文件复制到您的计算机中
双击它,它会将条目合并到您的计算机注册表中。
或者,您可以转到计算机上的同一位置,并检查该值是否与以下内容相同:
"C:\Program Files\Internet Explorer\IEXPLORE.EXE" %1
现在尝试在Outlook中打开一个链接,看看您是否仍然无法在Outlook邮件中打开超链接。
3]重置边缘设置
最后一个选项是重置 Edge 设置(reset Edge settings)。Windows 可能会请求Edge打开链接(如果它是默认浏览器),但它不起作用。
- 开边
- 转到edge://settings/reset
- 单击(Click)将设置恢复(Restore)为默认值
- 它将打开一个弹出窗口,您可以在其中确认操作。
重置时,您将丢失启动页、新标签页、搜索引擎、固定标签等。它还将禁用所有扩展程序并清除临时数据,如 cookie。您的收藏夹、历史记录和密码不会被清除。
同样,您可以重置 Chrome( reset Chrome)和Firefox。
4]维修办公室
您可能需要重新安装Microsoft Outlook或Office。
- 右键单击 开始(Start)按钮,然后 在弹出菜单中选择应用程序和功能(Apps and Features)
- 选择您要修复 的Microsoft Office产品,然后选择(Microsoft Office)修改(Modify)。
- 它将打开Office 修复选项
- 快速修复(Quick Repair):无需互联网连接即可快速修复大多数问题
- 在线修复(Online Repair):修复所有问题,但需要更长的时间,并且需要整个互联网连接。
您可以尝试仅修复 Outlook。尝试打开一个链接,看看它是否按预期工作。
我们希望这些提示易于遵循,并且您能够在Windows 11/10Outlook邮件中的超链接。
Cannot open Hyperlinks in Outlook email on Windows 11/10
When using a produсt like Microsoft Outlook, when you click on а hyperlink, it will try to open in the defаult browsеr whіch is the Edge browser. At times it fаils to open any link on any Microsoft product in Windows 11/10. It usυally happens when the default association to open а link in a browser is broken. In this post, we will ѕharе what to do if you cannot open hyperlinks in Outlook email in Windows 11/10.
You may see error messages like:
- This operation has been canceled due to restrictions
- Your organization’s policies are preventing us from completing this action for you.
This particularly happens if you are using an older version of Outlook and you removed Internet Explorer. In this case, re-enabling IE and resetting IE options to default can help.
Cannot open Hyperlinks in Outlook email
Microsoft tries to open everything in Edge or Internet Explorer. If you cannot open hyperlinks in Outlook email, follow these methods to resolve the problem.
- Restore File Association defaults for Outlook and Edge.
- Export and import the Registry key from another computer
- Reset Edge settings
- Repair Office.
Windows honors the default browser association, but when settings are not configured, or there is corruption, it creates the problem.
1] Restore File Association defaults for Outlook and Edge
- Close your default browser if it is open.
- Go to Settings > Apps > Default Programs in Windows Settings
- Under Web browser, click on whatever is the default, and then select Microsoft Edge as your default browser
- Switch to Outlook, and click on any link to make sure it opens in Edge. Close Edge browser.
- Open the default browser again, and change the default browser again from the browser option.
Now when you open any link, it will open in the default browser of your choice.
The point of this exercise is to fix something which is broken by changing the settings. Usually, there is a registry entry for it, and when we do all these steps, it will fix the problem with the registry.
2] Export & import the registry key from another computer
Check on another computer if the links can open Hyperlinks in Outlook email on Windows 10. If thats the case, then we suggest importing particular registry settings from that computer to this computer.
On the other computer, open Registry Editor
Navigate to:
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command
Right-click on Command folder, and select Export.
Save the file with a name you can remember on the computer.
Next copy the Registry file into your computer
Double-click on it, and it will merge the entry into your computer Registry.
Alternatively, you can go to the same location on your computer, and check if the value is the same as:
"C:\Program Files\Internet Explorer\IEXPLORE.EXE" %1
Now try to open a link in Outlook and see if you are still not able to open hyperlinks in Outlook mail.
3] Reset Edge settings
The last option is to reset Edge settings. Windows may be requesting Edge to open a link, if its the default browser, but its not working.
- Open Edge
- Go to edge://settings/reset
- Click on the Restore settings to their default values
- It will open a pop-up window where you can confirm the action.
When you reset, you will lose startup page, new tab page, search engine, pinned tabs, etc. It will also disable all extensions and clear temporary data like cookies. Your favorites, history, and password will not be cleared.
Similarly, you can reset Chrome and Firefox.
4] Repair Office
You may need to repeair Microsoft Outlook or the Office installation.
- Right-click the Start button, and select Apps and Features on the pop-up menu
- Select the Microsoft Office product you want to repair, and select Modify.
- It will open the Office Repair options
- Quick Repair: Fixes most issues quickly without the need for an internet connection
- Online Repair: Fixes all issues but takes a little longer and requires an internet connection throughout.
You can try repairing only Outlook. Try opening a link and see if it works as expected.
We hope these tips were easy to follow, and you were able to open the hyperlinks in Outlook mail in Windows 11/10.