我在Xbox 360上使用过(Xbox 360)Xbox 控制器(Xbox Controller)，然后在Xbox One上使用过。这两个地方的经验都非常出色，而且我几乎没有遇到任何导致与控制台断开连接的错误。然而，有几次，由于某种奇怪的原因，控制台没有检测到控制器，我不得不尝试一些故障排除步骤来完成这项工作。在这篇文章中，我们将分享如果您的Xbox One控制器(Controller)不断断开连接并且无法保持开启状态，您可以采取哪些措施。
Xbox One控制器(Controller)不断断开连接
重启您的控制台(Power cycle your console)
这个技巧适用于很多地方。如果您无法解决任何问题，只需重启控制台即可。以下是步骤：
- 按住 Xbox One 主机正面的 Xbox 按钮(Xbox button) ，直到您听到声音，然后主机关闭。
- 再等待(Wait)2-3 分钟，然后按Xbox 按钮(Xbox Button)打开控制台。
打开你的控制器，看看它是否连接到控制台。如果Xbox按钮上的灯一直亮着，则它已连接到控制台。
更换电池或为电池组充电(Replace the batteries or recharge the battery pack)
很多时候我在玩游戏时会收到电池电量不足的警告，但我都悄悄地忽略了它。又过了几分钟，Xbox 弹出了控制器已断开连接的消息。第一次发生时，我花了一段时间才解决这个问题。我必须连接USB线才能再次开始为我的控制器充电，并且它工作正常。
这是我针对这种情况的两个提示。首先(First)，请留意屏幕右上角显示的电池电量。其次(Second)，不要让您的控制器电池完全耗尽。相反，在您不使用时充电。
尝试将其与不同位置的另一个控制台连接(Try connecting it with another console in a different location)
Xbox 为控制器使用专有的无线连接，而不是通过蓝牙(Bluetooth)使用它。周围的某些设备(some device around is causing the interference)可能会造成干扰。尝试将它与不同的控制台或 PC 连接，如果可能，在不同的地方查看它是否正常工作。
如果可行，则问题出在您所在位置的网络上，您必须通过将它们一一关闭来进行故障排除并找出导致问题的原因。
更新控制器固件
(Update your controller firmware)
Xbox One 在通知Xbox配件更新方面表现不佳。如果您收到Xbox One 的更新，但控制器无法正常工作，控制器和控制台之间的兼容性问题。您将不得不手动更新控制器。
请按照以下步骤更新控制器固件：
- 使用USB电缆将您的Xbox One控制器与Xbox One连接。
- 按下控制器上的 菜单(Menu) 按钮，这将打开指南(Guide)。
- 使用右侧保险杠到达菜单末尾，然后打开Settings。
- 选择设备和附件 > 有问题的控制器 > 选择 Update > 继续。
- 如果有更新，让系统升级到最新版本。
- 检查控制器现在是否正常工作。
重新连接控制器(Reconnect your Controller)
如果Xbox 按钮(Xbox Button)的灯一直闪烁，则说明配对问题。要重新连接无线 Xbox One 控制器(re-connect Wireless Xbox One controller)，您可以使用USB电缆将其重新连接到您的控制台，或者使用控制台和控制器上的配对(Pairing)按钮重新连接。
与 Xbox 支持人员联系(Connect with Xbox Support Guys)
微软(Microsoft)在支持方面很棒。如果您通过聊天或电话与他们联系，他们可能会提供帮助。如果您的控制器仍在保修期内，您也可能会得到更换。
如果这些都没有帮助，可能是时候买一个新的了！如果您的 Xbox按钮(Button)至少闪烁，则您的控制器仍有可能出现一些小问题。但是，如果它根本不开机，即使你用USB电缆连接它，也没有希望。
Xbox One Controller keeps disconnecting
I have used an Xbox Controller on Xbox 360, and then on Xbox One. Experience in both places had been outstanding, and I have hardly got any error which results in disconnection from the console. However, a few times, the controller was not detected by the console for some odd reason, and I had to try a few troubleshooting steps to get this done. In this post, we share what you can do if your Xbox One Controller keeps disconnecting and won’t stay on.
Xbox One Controller keeps disconnecting
Power cycle your console
This trick applies in many places. If you are not able to fix any issue, just power cycle your console. Here are the steps:
- Hold the Xbox button on the front of your Xbox One console for till you hear a sound, and the console shuts down.
- Wait for another 2-3 minutes, then turn on the console by pressing the Xbox Button.
Turn on your controller, and see if it connects to the console. If the light on the Xbox button stays lit, its connected to the console.
Replace the batteries or recharge the battery pack
Many a time I used to get a warning about low battery when playing a game, but I had quietly ignored it. After a few more minutes, Xbox popped up a message that the controller is disconnected. The first time it happened, it took me a while of the problem. I had to connect the USB wire to start charging my controller again, and it worked.
Here are my two tips for this situation. First, keep an eye on the battery level which is displayed on the top right of the screen. Second, don’t let your controller battery die completely. Instead, charge it when you are not using it.
Try connecting it with another console in a different location
Xbox uses a proprietary wireless connection for the controllers instead of using it over Bluetooth. It may so happen that some device around is causing the interference. Try connecting it with a different console or PC, and if possible in a different place to see if it’s working.
If it works, the problem is with the network at your place, and you will have to troubleshoot by turning them off one by one and figure out what is causing the problem.
Update your controller firmware
Xbox One doesn’t do well when it comes to notifying about an update for accessories of Xbox. In case you had received an update for your Xbox One, and the controller is not working, its compatibility issue between the controller, and the console. You will have to manually update the controller.
Follow the steps below to update controller firmware:
- Connect your Xbox One controller with Xbox One using a USB cable.
- Press the Menu button on your controller which will open the Guide.
- Use the right bumper to get to the end of the menu, and open Settings.
- Select Devices & accessories > the controller in question > select Update > Continue.
- If there is an update, let the system upgrade it to the latest version.
- Check if the controller is working properly now.
Reconnect your Controller
In case the light of the Xbox Button keeps blinking, its a paring issue. To re-connect Wireless Xbox One controller you can either use a USB cable to connect it back with your console or use the Pairing buttons on the console and the controller together to re-connect.
Connect with Xbox Support Guys
Microsoft is great when it comes to support. If you connect with them over chat or call, they might be able to help. If your controller is still under warranty, you might get a replacement as well.
In case none of this help, it might be time to buy a new one! If your Xbox Button at least blinks, you still have a chance that your controller has some minor issue. However, if it doesn’t turn on at all, even when you connect it with the USB cable, there is no hope.
