顾名思义，此蓝屏死机错误与^{(Blue Screen of Death error)}asmtxhci.sys有关，即ASMedia USB 3.x XHCI Controller 驱动程序^{(ASMedia USB 3.x XHCI Controller driver)}。视图中的控制器管理您的 USB 3.x 端口和连接到它们的设备。如果它有问题，您将遇到有问题的BSOD错误。这篇文章提供了您可以尝试缓解问题的最合适的解决方案。

USB 3.x是用于文件传输的端口的最新标准，与 2.0 版本相比得到了显着改进。USB 3.0最初于 2013 年发布，传输速率提高了 10 倍，达到 5 Gbit/s标记，并以蓝色而不是标准黑色标记。

最有可能遇到 asmtxhci.sys蓝屏^{(Blue Screen)}错误的 PC 用户是华硕^(ASUS)笔记本电脑用户，因为 asmtxhci.sys 驱动程序是华硕^(ASUS)主板和笔记本电脑的一部分。受影响的用户在升级到Windows 10、运行Skype更新或禁用程序启动后报告此问题。

SYSTEM_SERVICE_EXCEPTION (asmtxhci.sys)蓝屏^{(Blue Screen)}

如果您遇到此SYSTEM SERVICE EXCEPTION BSOD问题，您可以尝试以下我们推荐的解决方案（不分先后顺序），看看是否有助于解决问题。

1. 运行蓝屏在线疑难解答^{(Blue Screen Online Troubleshooter)}
2. 更新设备驱动程序
3. 回滚到以前的驱动程序
4. 卸载驱动程序
5. 禁用 ASMedia XHCI

让我们看一下关于列出的每个解决方案所涉及的过程的描述。

如果能正常登录就好了；否则，您必须 启动进入安全模式^{(boot into Safe Mode)}，进入 高级启动选项屏幕^{(Advanced Startup options screen)}，或 使用安装媒体启动^{(use the Installation Media to boot)} 才能执行这些说明。

1]运行^(Run)蓝屏在线疑难解答^{(Blue Screen Online Troubleshooter)}

运行蓝屏在线疑难解答有助于解决您在Windows 10上遇到的大多数BSOD错误。试试看。

2]更新设备驱动程序

请执行下列操作：

• 右键单击 开始^(Start) 按钮并选择设备管理器。^{(select Device Manager.)}
• 展开 通用串行总线控制器^{(Universal Serial Bus controllers)}部分。
• 右键单击 ASMedia USB 3.0 可扩展主机控制器^{(ASMedia USB 3.0 eXtensible Host Controller)} 并选择 更新驱动程序。^{(Update Driver.)}
• 然后，选择 自动搜索更新的驱动程序软件。^{(Search automatically for updated driver software.)}
• 等到^(Wait)Windows安装新的更新，然后 重新启动^(reboot)计算机。

或者，您可以在Windows Update下^{(Windows Update)}的可选更新^{(get the driver updates on the Optional Updates)}部分获取驱动程序更新。您也可以  从制造商的网站下载最新版本的驱动程序。^{(download the latest version of the driver)}

3]回滚到以前的驱动程序

如果您最近更新了驱动程序并且不久之后开始遇到此蓝屏^(BSOD)，您应该回滚 到以前的驱动程序版本并坚持使用它，直到制造商解决问题。

执行以下操作以回滚驱动程序：

• 打开设备管理器。
• 展开 通用串行总线控制器^{( Universal Serial Bus controllers)}部分。
• 右键单击 ASMedia USB 3.0 可扩展主机控制器^{(ASMedia USB 3.0 eXtensible Host Controller)} 并选择 属性。^{(Properties.)}
• 转到 驱动程序^(Driver)选项卡。
• 单击回滚驱动程序。^{( Roll Back Driver.)}
• 选择回滚的原因，然后选择 是。^(Yes.)
• 重新启动^(Reboot)系统。

如果问题仍未解决，请尝试下一个解决方案。

4]卸载驱动程序

如果回滚驱动程序不能解决问题，您可以完全卸载驱动程序并在制造商的网站上查找以前的版本。要查看当前安装的驱动程序版本，只需打开设备管理器^{(Device Manager)}，右键单击ASMedia USB 3.x ^{(ASMedia USB 3.x)} XHCI 控制器^{(XHCI Controller)}驱动程序，选择Properties > Driver选项卡，您将找到驱动程序的安装日期和版本。

当您卸载驱动程序时，Windows将自动重新安装通用驱动程序，可能是usbxhci.sys  -无需重新启动，但您可能需要重新插入USB 3设备几次。您可能会遇到使用通用超高速驱动程序的检测问题。

5]禁用ASMedia XHCI

在设备管理器^{(Device Manager)}中禁用ASMedia USB 3.x ^{(ASMedia USB 3.x)} XHCI 控制器^{(XHCI Controller)}驱动程序是解决此BSOD错误的另一种方法。您应该注意，禁用驱动程序（无需重新启动）意味着USB3将无法正常工作。

让我们知道是否有任何帮助。

Fix SYSTEM SERVICE EXCEPTION (asmtxhci. sys) Blue Screen error

This Blue Screen of Death error, as its name suggests, is related to asmtxhci.sys, which is the ASMedia USB 3.x XHCI Controller driver. The controller in view manages your USB 3.x ports and devices connected to them. If something is wrong with it, you’ll encounter the BSOD error in question. This post offers the most suitable solutions you can try to mitigate the issue.

USB 3.x is the newest standard of the port that is used for file transfer and received significant improvements over the 2.0 version. Initially released in 2013, the USB 3.0 offers 10 times faster transfer rate reaching the 5 Gbit/s mark, and is marked with the blue color instead of the standard black.

PC users that are most likely to encounter the asmtxhci.sys Blue Screen error are ASUS laptops users, because asmtxhci.sys driver is a part of ASUS motherboards and notebooks. Affected users report this issue after upgrading to Windows 10, running the update for Skype, or disabling programs from startup.

SYSTEM_SERVICE_EXCEPTION (asmtxhci.sys) Blue Screen

If you’re faced with this SYSTEM SERVICE EXCEPTION BSOD issue, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue.

1. Run the Blue Screen Online Troubleshooter
2. Update device drivers
3. Rollback to the previous drivers
4. Uninstall the drivers
5. Disable ASMedia XHCI

Let’s take a look at the description of the process involved concerning each of the listed solutions.

If you can log in normally, good; else you will have to boot into Safe Mode, enter Advanced Startup options screen, or use the Installation Media to boot to be able to carry out these instructions.

1] Run the Blue Screen Online Troubleshooter

Running the Blue Screen Online Troubleshooter helps resolve most of the BSOD errors you encounter on Windows 10. Try it and see.

2] Update device drivers

Do the following:

• Right-click on the Start button and select Device Manager.
• Expand the Universal Serial Bus controllers section.
• Right-click on ASMedia USB 3.0 eXtensible Host Controller and select Update Driver.
• Then, select Search automatically for updated driver software.
• Wait till Windows installs new updates and then reboot your computer.

Alternatively, you can get the driver updates on the Optional Updates section under Windows Update. You may also download the latest version of the driver from the manufacturer’s website.

3] Rollback to the previous drivers

If you have recently updated drivers and soon after that started facing this BSOD, you should roll back to the previous version of drivers and stick to it until the manufacturers fix the issue.

Do the following to rollback the driver:

• Open Device Manager.
• Expand the Universal Serial Bus controllers section.
• Right-click on ASMedia USB 3.0 eXtensible Host Controller and select Properties.
• Go to Driver tab.
• Click on Roll Back Driver.
• Select the reason why you are rolling back and then pick Yes.
• Reboot your system.

If the issue is still unresolved, try the next solution.

4] Uninstall the drivers

If rolling back the drivers doesn’t fix the issue, you can completely uninstall the driver and look for the previous version on the manufacturer’s website. To check which driver version is currently installed, simply open Device Manager, right-click ASMedia USB 3.x XHCI Controller driver, select Properties > Driver tab, and you will find the driver date and version installed.

When you uninstall the driver, Windows will automatically reinstall the generic drivers which might be usbxhci.sys – no restart required, but you may need to replug your USB 3 devices a few times. You may experience detection issues with the generic superspeed driver.

5] Disable ASMedia XHCI

Disabling the ASMedia USB 3.x XHCI Controller driver in Device Manager is another way to go to resolve this BSOD error. You should note that disabling the driver (no restart required) means anything USB3 won’t work.

Let us know if anything helped.

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