手指捏缩放^{(Finger-pinch zoom)}是Surface笔记本电脑的一项非常重要的功能，因为它们中的许多都可以充当平板电脑。因此，当它们被这样使用时，手指捏缩放功能会派上用场，以方便使用。现在，根据一些用户的说法，手指捏缩放功能不再适用于他们的Windows 10 PC或他们的Microsoft Surface 设备^{(Microsoft Surface device)}，所以人们不得不想知道是什么原因，以及是否可以一劳永逸地修复它。好吧^(Well)，从我们迄今为止收集到的信息来看，只需几个步骤即可解决此问题。

请记住^(Bear)，人们可以使用触控板进行缩放，因此，如果您暂时没有时间按照以下步骤操作，请使用触控板。与触摸屏相比，它并不直观，但它是目前唯一可行的替代方案。

手指捏缩放在Windows 10^{(Windows 10)}上不起作用

如果在Surface^(Surface)计算机上用手指放大对您来说非常重要，那么请继续阅读以了解如何在它不再工作时修复它。在这种情况下，您有两种选择：

1. 更新触摸屏驱动程序
2. 强制关闭表面。

在开始之前，请确保您已安装最新的Windows 10 更新^{(Windows 10 Updates)}并且您的 Surface 已安装所有最新的固件^{(latest firmware installed)}。

1]更新触摸屏驱动程序^{(1] Update Touch Screen Driver)}

好的，所以我们需要在这里做的第一件事是导航到Human Interface Devices或简称HID。要到达那里，需要通过右键单击“开始^(Start)”按钮来启动设备管理器，然后从列表中选择设备^{(Device Manager)}管理器。^{(Device Manager)}或者，您可以单击搜索按钮，然后键入Device Manager。

• 在Windows 10笔记本电脑上，展开HID并右键单击HID 兼容的触摸屏^{(HID-compliant touch screen)}，然后选择显示卸载设备^{(Uninstall device)}的选项。
• 在Surface设备上，展开HID，然后右键单击Intel Precise Touch Driver，然后选择显示为Uninstall device的选项。

如果您同时看到这两个条目，请同时卸载它们。

如果您看到“删除此设备的驱动程序软件^{(Delete the driver software for this device)}”的提示，请不要选中它，然后重新启动计算机。

一旦系统重新启动并运行，驱动程序将重新安装，手指捏缩放功能现在应该可以正常工作了。如果不是这种情况，请执行以下操作

2]强制关机^{(2] Force Shutdown)}

当您执行强制关机时，它类似于卸下笔记本电脑的电池。这是解决许多问题的最佳方法之一，因为它可以清除缓存、内存并重置Surface或Windows 10笔记本电脑硬件。所以，让我们看看我们如何做到这一点。

您需要按住电源按钮 10 秒钟，然后松开。系统应立即关闭。从那里等待 10 秒钟，然后再次按下电源按钮重新启动。

现在检查手指捏缩放是否正常工作。

至少从我们的角度来看，执行这些提示中的一项或两项操作应该可以让事情再次启动并运行。

它对我们有用，所以我们希望它也能为你创造奇迹。

Finger-pinch zoom is not working on Windows 10 PC or Surface device

Finger-pinch zoom is a very important feature on Surface laptops because many of them can act as a tablet. Therefore, when they are being used as such, the finger-pinch zoom function comes in handy for ease of use. Now, according to some users, the finger-pinch zoom feature is no longer working on their Windows 10 PC or their Microsoft Surface device, so one has to wonder what is the cause, and can it be fixed once and for all. Well, from what we have gathered so far, the issue is fixable in just a few steps.

Bear in mind that folks can zoom with the trackpad, so if for the time being, you do not have the time to follow the steps below, then use your trackpad. It’s not as intuitive when compared to the touchscreen, but it’s the only viable alternative right now.

Finger-pinch to zoom not working on Windows 10

If zooming in with your finger on a Surface computer is super important to you, then keep reading to learn how to fix it when its no longer working. In such a case, you have two options:

1. Update Touch Screen Driver
2. Force Shutdown Surface.

Before you begin, make sure that you have installed the latest Windows 10 Updates and your Surface has all the latest firmware installed.

1] Update Touch Screen Driver

OK, so the first thing we need to do here, is to navigate to the Human Interface Devices, or HID for short. To get there, one will need to fire up the Device Manager by right-clicking on the Start button, then select Device Manager from the list. Alternatively, you could click on the search button, then type Device Manager.

• On a Windows 10 laptop, expand HID, and right-click on HID-compliant touch screen and then select the option that says Uninstall device.
• On a Surface device, expand HID, and right-click on Intel Precise Touch Driver, then select the option that says Uninstall device.

If you see both these entries, then uninstall both.

If you see a prompt that says “Delete the driver software for this device“, please leave it unchecked, and restart your computer.

Once the system is up and running again, the driver will reinstall and the finger-pinch zoom function should now be working just fine. If that’s not the case, then do the following

2] Force Shutdown

When you perform a force shutdown, its similar to removing the battery of a laptop computer. It’s one of the best ways to solve many problems because it clears the cache, memory, and resets the Surface or the Windows 10 laptop hardware. So, let’s look into how we can do this.

You will need to press the power button for 10 seconds, and then let go. The system should turn off right away. From there, wait for 10 seconds and then press the power button again to restart.

Now check if the finger-pinch zoom is working properly.

Performing one or both actions of these tips should get things up and running again, at least from our perspective.

It worked for us, so we hope it also does wonders for you.

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