如果您在启动 Windows 10 计算机时遇到错误 0211：找不到键盘(Error 0211: Keyboard not found)，那么这篇文章旨在帮助您使用最合适的解决方案解决问题。
错误 0211：找不到键盘
如果您遇到此问题，您可以尝试下面我们推荐的解决方案，看看是否有助于解决问题。
- 清除 CMOS
- 检查键盘是否短路
- 执行系统还原。
让我们看一下关于列出的每个解决方案所涉及的过程的描述。
在开始之前，您可能需要检查您的固件是否已更新。
1]清除CMOS
此解决方案需要您清除CMOS以重置BIOS。如果错误是由错误配置的BIOS设置引起的，将(BIOS)BIOS重置为其默认值很可能会解决问题。
您可以通过取出并重新插入CMOS电池将 BIOS 设置重置为其默认值。CMOS电池呈扁平圆形。它看起来像用于电子玩具和手表的那些。如果它不可移除，请不要尝试移除它；而是从BIOS环境中重置BIOS 。
要清除 Windows 10 笔记本电脑上的CMOS，请执行以下操作：
您可能需要硬件技术人员的服务。
- 关闭所有连接到计算机的外围设备。
- 从交流电源断开电源线。
- 卸下电脑盖。
- 找到板上的电池。电池可以放在水平或垂直的电池座中，也可以通过电线连接到板载接头。
如果电池在支架中，请注意电池上 + 和 - 的方向。使用中号一字螺丝刀，轻轻地将电池从其连接器中撬出。
如果电池通过电线连接到板载接头，请从板载接头断开电线。
- 等待一(Wait one)小时，然后重新连接电池。
- 重新盖上电脑盖。
- 重新插入计算机和所有设备。
- 打开计算机电源。
计算机应该正常启动，没有错误。如果没有尝试下一个解决方案。
2]检查(Check)键盘是否短路
请按照笔记本电脑制造商网站上的说明卸下键盘，仅卸下螺丝。从托架中取出电池，并确保在摆弄之前已接地。卸下笔记本电脑背面的螺丝。请勿实际拆卸笔记本电脑，只需卸下螺丝即可。更换电池并打开系统，看看它是否工作。如果没有，则此修复程序不适合您。
但是，如果它有效，请再次将其关闭并取出电池。重新插入与外壳正面成一直线的螺钉。更换电池并打开系统。如果它有效，那么键盘被中间的单个螺钉短路，将其固定到位。由于键盘也被腕托的螺钉固定，因此您的系统在没有一颗螺钉的情况下也能正常运行。
3]执行系统还原
现在，这可能有帮助，也可能没有帮助，但值得一试。当您遇到此错误时，键盘会变得无响应，并且摆脱错误消息的唯一方法是关闭系统，因为此时Windows 10启动停止。
如果您不知道最终可能会干扰键盘的更改，您可以执行系统还原(perform System Restore)，但这次该过程适用于您无法在Windows 10中启动到桌面的情况，就像这种情况一样。
希望这可以帮助！
相关帖子(Related post)：笔记本电脑键盘无法在 Windows 10 上运行。
Error 0211: Keyboard not found on Windows 10 computer
If when you boot your Windows 10 computer and encounter the Error 0211: Keyboard not found, then this post is intended to help you resolve the issue with the most suitable solutions.
Error 0211: Keyboard not found
If you’re faced with this issue, you can try our recommended solutions below and see if that helps to resolve the issue.
- Clear CMOS
- Check if keyboard is short-circuited
- Perform System Restore.
Let’s take a look at the description of the process involved concerning each of the listed solutions.
Before you begin, you might want to check if your firmware is updated.
1] Clear CMOS
This solution requires you to clear CMOS to reset the BIOS. If the error is due to a misconfigured BIOS setting, resetting BIOS to its default values will most likely fix the issue.
You can reset the BIOS setting to its default values by removing and re-inserting the CMOS battery. The CMOS battery is flat and round in shape. It looks like the ones used in electronic toys and watches. If it’s not removable, don’t try to remove it; instead, reset the BIOS from within the BIOS environment.
To clear the CMOS on your Windows 10 notebook, do the following:
You may require the services of a hardware technician.
- Turn off all peripheral devices connected to the computer.
- Disconnect the power cord from the AC power source.
- Remove the computer cover.
- Find the battery on the board. The battery may be in a horizontal or vertical battery holder, or connected to an onboard header with a wire.
If the battery is in a holder, note the orientation of the + and – on the battery. With a medium flat-blade screwdriver, gently pry the battery-free from its connector.
If the battery is connected to an onboard header with a wire, disconnect the wire from the onboard header.
- Wait one hour, then reconnect the battery.
- Put the computer cover back on.
- Plug the computer and all devices back in.
- Power on the computer.
The computer should boot normally without the error. If not try the next solution.
2] Check if keyboard is short-circuited
Follow the instructions on the laptop manufacturer website for the removal of the keyboard in terms of removing the screws only. Remove the battery from the bay and make sure you’re grounded before fiddling. Remove the screws on the back of your laptop. Do not actually disassemble the notebook, just remove the screws. Replace the battery and turn your system on and see if it works. If it does not, this fix is not for you.
But, If it works, turn it off again and remove the battery. Re-insert the screws which are in a line towards the front of the case. Replace the battery and turn your system on. If it works, then the keyboard was short-circuited by the single screw in its middle which holds it in place. Your system will operate fine without that one screw as the keyboard is being held in by the wrist-rest’s screws as well.
3] Perform System Restore
Now, this may or may not help, but it’s worth trying. When you encounter this error, the keyboard becomes unresponsive and the only way to escape from the error message is switching the system off as Windows 10 boot halts at this point.
If you have no idea what changed that might have ended up interfering with the keyboard, you can perform System Restore but this time the procedure is for when you can’t boot to the desktop in Windows 10 as with this case.
Hope this helps!
Related post: Laptop keyboard not working on Windows 10.
