如果您收到错误消息Windows Sandbox 无法安装，^{(Windows Sandbox cannot be installed, Virtualization support is disabled in the firmware)}Windows 11/10 专业版^{(Professional)}或企业^(Enterprise)版的固件中禁用了虚拟化支持，这篇文章将指导您。当您继续通过控制面板启用^{(Control Panel)}Windows Sandbox时，您可能会发现Windows Sandbox 条目显示为灰色，并且您会看到此错误消息。以下是您可以解决问题的方法。

无法安装Windows Sandbox，固件中禁用了虚拟化支持^{(Virtualization)}

Windows Sandbox是一个安全的环境（Windows inside Windows），您可以在其中安全地运行和测试应用程序，而无需让它们访问物理机。只要沙盒^(Sandbox)继续运行，应用程序的生命周期。也就是说，要运行Sandbox，您需要虚拟化^{(Virtualization)}支持，但如果未在固件级别启用 ts（硬件虚拟化），它将无法工作。

错误消息很明显，安装Windows Sandbox的唯一方法是在固件级别启用虚拟化。如果您有疑问，请阅读我们的指南以确定您的计算机是否支持它。

您还可以通过在运行^(Run)提示符 ( Win +R ) 中键入“msinfo32”，然后按回车键来快速找出它。它将显示系统信息，并且将提供有关虚拟化的最终详细信息。^{(Virtualization)}如果所有关于Hyper-V的信息都是 yes，并且唯一的Virtualization Enabled in Firmware是 No，那么您只需要在硬件级别上启用即可。

阅读^(Read)：如何通过 BIOS启用或禁用硬件虚拟化。^{(enable or disable Hardware virtualization)}

在 BIOS 或 UEFI 固件中打开 Intel VT-x   AMD-V aka Hardware Virtualization

根据您的笔记本电脑^(Laptop)或台式机^(Desktop)型号，找到一种启动 BIOS^{(boot into the BIOS)}的方法。它们通常是 F2 或Del键。如果找不到，进入固件的另一种方法是通过Recovery。

转到设置^{(Go to Settings)}>更新^(Update)和Recovery > Recovery > Restart立即重新启动。在恢复^(Recovery)中，选择Troubleshoot > Advanced Tools > UEFI Firmware Settings。

BIOS会将硬件虚拟化列为Virtualization或类似名称。

您将不得不寻找可以帮助您确定要启用哪个菜单的术语。  进入^(Once)BIOS后，按照步骤操作。

打开高级 CPU^{(Advanced CPU)}配置或芯片组部分^{(Chipset Section)}。找到虚拟化设置，并寻找可以启用虚拟化^{(Virtualization)}的设置。它可以在Processor菜单、Chiupsert甚至Advanced Chipset下。

找到设置后，使用键盘启用设置。确保^(Make)保存并退出。

重新启动^(Reboot)计算机，然后返回安装Virtual Sandbox，但这一次，它不会灰显。相反，您可以选中该框并安装它。

Virtualization support is disabled in the firmware in Windows 11/10

This post will guide you if you receive error message Windows Sandbox cannot be installed, Virtualization support is disabled in the firmware in Windows 11/10 Professional or Enterprise versions. When you go on to enable Windows Sandbox via the Control Panel, you may find that the Windows Sandbox entry is grayed out, and you see this error message. Here’s what you can do to resolve the problem.

Windows Sandbox cannot be installed, Virtualization support is disabled in the firmware

Windows Sandbox is a safe environment (Windows inside Windows) where you can safely run and test applications without letting them access the physical machine. The applications lifetime as long as the Sandbox keeps running. That said, to run Sandbox, you need Virtualization support, but if ts not enabled on the firmware level (hardware virtualization), it will not work.

The error message is obvious, and the only way to install Windows Sandbox is to enable Virtualization at the firmware level. If you have a doubt, read our guide to figure out if your computer supports it.

You can also quickly figure it out by typing “msinfo32” in the Run prompt (Win +R), followed by press the enter key. It will reveal the system information, and the end details about Virtualization will be available. If all information about Hyper-V is yes, and the only Virtualization Enabled in Firmware is No, then you only need to enable on the hardware level.

Read: How to enable or disable Hardware virtualization via BIOS.

Turn on Intel VT-x  AMD-V  aka Hardware Virtualization in BIOS or UEFI Firmware

Depending on your Laptop or Desktop model, find a way to boot into the BIOS. They are usually the F2 or Del keys. If you cannot find it, the other way to get into the firmware would be through Recovery.

Go to Settings > Update and Recovery > Recovery > Restart Now. In the Recovery, select Troubleshoot > Advanced Tools > UEFI Firmware Settings.

The BIOS will have the hardware virtualization listed as Virtualization or something similar.

You will have to look for the term that can help you figure out which menu to enable.  Once inside the BIOS, follow the steps.

Open the Advanced CPU configuration or Chipset Section. Locate the virtualization settings, and look for a setting that can enable Virtualization. It can be under the Processor menu, Chiupsert, or even Advanced Chipset.

Once you find the setting, use the keyboard to enable the settings. Make sure to save and exit.

Reboot the computer and then go back to installing Virtual Sandbox, but this time, it will not be greyed out. Instead, you can check the box and install it.

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