如果您遇到Gmail 无法在 Chrome 和 Firefox 中加载^{(Gmail won’t load in Chrome and Firefox)}的问题，这篇文章列出了解决方案。有时，尽管拥有高速互联网连接，但用户仍会面临Gmail无法在网络浏览器中加载的问题。导致此问题的原因有很多，例如 Web 浏览器加载项或扩展、cookie、缓存等。

Gmail 无法在 Chrome 中加载

如果Gmail未在Chrome中加载，请尝试以下解决方案：

1. 以隐身模式启动 Chrome。
2. 检查您的 Chrome 扩展程序。
3. 删除^(Delete)Chrome中的缓存和 cookie 数据。

1]以隐身模式启动Chrome

如果Gmail未在Chrome中加载，请检查它是否在隐身^(Incognito)模式下加载。单击^(Click)Chrome右上角的三个垂直点，然后选择新建隐身窗口^{(New incognito windows)}，或者只需按键盘上的Ctrl + Shift + N键即可在 Chrome中启动隐身模式。^{(Incognito mode)}

如果它加载，那么它可能是一个有问题的扩展或插件。

2]检查您的Chrome扩展程序

 

某些扩展程序可能会导致Chrome中的页面加载问题。因此，如果Gmail没有在Chrome中加载，请一一禁用扩展。^{(disable the extensions)}这可以让您知道哪个扩展程序导致了问题。

3]删除^(Delete)Chrome中的缓存和cookie数据

如果禁用扩展没有帮助，请删除缓存和 cookie 数据^{(delete cache and cookie data)}。这需要一些时间。删除数据后，重新加载Gmail并检查问题是否已解决。

它应该有帮助。

如何修复Gmail无法在Firefox中加载^(Firefox)

让我们看看如何修复Gmail无法在Firefox中加载。尝试以下解决方案：

1. ^(Bypass)在Firefox中重新加载^(Firefox)Gmail时^(Gmail)绕过缓存。
2. 清除缓存和 cookie 数据。
3. 以安全模式^{(Safe Mode)}重新启动 Firefox 。
4. 禁用附加组件或扩展。
5. 切换到默认主题。
6. 使用配置编辑器^{(Configuration Editor)}或about:config配置Firefox。
7. 刷新火狐。

让我们一一看看这些解决方案。

1]在Firefox中重新加载^(Firefox)Gmail时^(Gmail)绕过^(Bypass)缓存

 

当Gmail无法在Firefox中加载时，您应该做的第一步是绕过缓存并在Firefox中重新加载^(Firefox)Gmail。有时，由于用户面临此问题，缓存数据会损坏。如果您只是通过按 F5 键或单击重新加载按钮来重新加载Gmail ， Firefox使用的缓存文件并不能消除问题。尝试使用以下任一方法重新加载Gmail ：

• 按住Shift键并单击Firefox上的^(Firefox)Reload按钮。
• 按Ctrl + F5键或Ctrl + Shift + R键硬重新加载页面。

这可以防止Firefox在重新加载网页时使用缓存文件。对于Gmail^(Gmail)等复杂的 Web 应用程序，这是一种有效的方法。

2]清除缓存和cookie数据

 

如果上述方法不能解决问题，请考虑清除Firefox中的 cookie 和缓存数据。如果这解决了问题，您可以将 Firefox 设置为在退出时自动删除 cookie 和缓存数据^{(set Firefox to auto-delete cookie and cache data on exit)}。

请^(Please)在执行此操作之前保存您的待处理工作。

阅读^(Read)：清除 Cookie、站点数据、Chrome、Edge、Firefox 中特定网站的缓存^{(Clear Cookies, Site Data, Cache for specific website in Chrome, Edge, Firefox)}。

3]以安全模式重新启动Firefox

有时，由于某些附加组件，会出现“Gmail 无法在 Firefox 中加载”的问题。安全模式^{(Safe Mode)}是Firefox中的一项功能，可暂时禁用附加组件。通过这样做，您将能够知道扩展是否导致问题。

4]禁用附加组件或扩展

如果上述方法解决了问题，那么您在Firefox上安装的一个或多个扩展就是罪魁祸首。现在，下一步是识别该扩展并禁用它。为此，请一一禁用扩展程序，看看问题是否解决。

请按照下列步骤操作：

1. 单击^(Click)Firefox右上角的三个水平线，然后选择Add-ons and Themes。或者，您可以简单地按Ctrl + Shift + A键。
2. 从左侧选择扩展并切换按钮以禁用特定扩展。^(Extensions)

有帮助吗？如果没有，请继续下一个解决方案。

5]切换到默认主题

有时用户会安装一个影响网页加载时间的繁重主题。如果您在Firefox^(Firefox)上安装了任何主题，请将其禁用并查看是否有帮助。

请按照下面列出的说明进行操作：

1. 按键盘上的Ctrl + Shift + A键。
2. 单击左侧的主题。^(Themes)
3. 向下滚动^(Scroll)右窗格以找到默认主题。
4. 单击启用^(Enable)以激活它。

如果此方法解决了问题，请坚持使用Firefox中的默认主题。

6]使用配置编辑器^{(Configuration Editor)}或 about:config配置 Firefox^{(Configure Firefox)}

一些用户报告说，调整Firefox中的 about:config 设置帮助他们解决了这个问题。

跟着这些步骤：

1. 打开一个新选项卡，输入about:config，然后按 Enter。
2. 单击“接受风险并继续^{(Accept the Risk and Continue)}”。
3. security.webauth.u2f在搜索栏中键入并通过单击双箭头图标将其值设置为false 。
4. 现在，输入security.webauth.webauthn并将其设置为false。

立即加载 Gmail。

7]刷新火狐

如果以上列出的解决方案都不适合您，刷新 Firefox^{(refreshing Firefox)}可能会有所帮助。我在我的电脑上遇到了同样的问题，之后我刷新了Firefox并解决了这个问题。刷新 Firefox^{(Refresh Firefox)}功能会重置所有加载项和书签。

如果您创建了Firefox帐户，您的书签和附加组件将在您再次登录后自动恢复。但是，建议您以 HTML 格式导出所有书签，^{(export all your bookmarks in HTML format)}以便在出现任何问题时将其上传到 Firefox。

请按照下列步骤操作：

1. 单击^(Click)Firefox右上角的三个水平线。
2. 转到“Help > More_Troubleshooting Information”。
3. 单击刷新 Firefox^{(Refresh Firefox)}按钮。

这需要一些时间。

我们希望本文能帮助您解决问题。

阅读下一篇^{(Read next)}：电子邮件卡在 Gmail 的发件箱中^{(Email is stuck in the Outbox of Gmail)}。

How to fix Gmail won't load in Chrome or Firefox

This post lists the solutions if уou face an issue where Gmail won’t load in Chrome and Firefox. Sometimes, despite having a high-speed internet connection, users face the issue of Gmail not loading in a web browser. There are many causes for this problem, like web browser add-ons or extensions, cookies, cache, etc.

Gmail won’t load in Chrome

If Gmail is not loading in Chrome, try the following solutions:

1. Launch Chrome in Incognito mode.
2. Check your Chrome extensions.
3. Delete cache and cookie data in Chrome.

1] Launch Chrome in Incognito mode

If Gmail doesn’t load in Chrome, check if it loads in Incognito mode. Click on the three vertical dots on the top right side of Chrome and select New incognito windows or simply press Ctrl + Shift + N keys on your keyboard to launch the Incognito mode in Chrome.

If it loads, then it could be a problematic extension or addon.

2] Check your Chrome extensions

 

Some extensions can cause page loading issues in Chrome. Therefore, if Gmail does not load in Chrome, disable the extensions one by one. This lets you know which extension is causing the problem.

3] Delete cache and cookie data in Chrome

If disabling the extensions did not help, delete cache and cookie data. This will take some time. After deleting the data, reload Gmail and check if the issue is solved.

It should help.

How to fix Gmail won’t load in Firefox

Let’s see what can be done to fix Gmail won’t load in Firefox. Try the following solutions:

1. Bypass cache while reloading Gmail in Firefox.
2. Clear cache and cookie data.
3. Restart Firefox in Safe Mode.
4. Disable add-ons or extensions.
5. Switch to the default theme.
6. Configure Firefox with Configuration Editor or about:config.
7. Refresh Firefox.

Let’s see these solutions one by one.

1] Bypass cache while reloading Gmail in Firefox

 

When Gmail doesn’t load in Firefox, the first step that you should do is bypass the cache and reload Gmail in Firefox. Sometimes, cache data gets corrupted due to which users face this issue. If you reload Gmail simply by pressing the F5 key or clicking on the reload button, Firefox uses cached files that do not eliminate the problem. Try to reload the Gmail by using any of the following methods:

• Press and hold the Shift key and click on the Reload button on Firefox.
• Press Ctrl + F5 keys or Ctrl + Shift + R keys to hard reload the page.

This prevents Firefox from using the cached files while reloading a web page. It is an effective method for complex web applications such as Gmail.

2] Clear cache and cookie data

 

If the above method does not solve the problem, consider clearing the cookie and cache data in Firefox. If this solves the issue, you can set Firefox to auto-delete cookie and cache data on exit.

Please save your pending work before performing this action.

Read: Clear Cookies, Site Data, Cache for specific website in Chrome, Edge, Firefox.

3] Restart Firefox in Safe Mode

Sometimes, the issue of “Gmail not loading in Firefox” occurs due to some add-ons. Safe Mode is a feature in Firefox that disables the add-ons temporarily. By doing this, you will be able to know whether extensions are causing the problem or not.

4] Disable add-ons or extensions

If the above method fixes the problem, one or more extensions that you have installed on Firefox are the culprit. Now, the next step is to identify that extension and disable it. For its, disable the extensions one by one and see if the issue solves.

Follow the below-listed steps:

1. Click on the three horizontal lines on the top right side of Firefox and select Add-ons and themes. Alternatively, you can simply press Ctrl + Shift + A keys.
2. Select Extensions from the left side and toggle the button to disable a particular extension.

Did it help? If not, move on to the next solution.

5] Switch to the default theme

Sometimes users install a heavy theme that affects the loading time of web pages. If you have installed any theme on Firefox, disable it and see if it helps.

Follow the instructions listed below:

1. Press Ctrl + Shift + A keys on your keyboard.
2. Click Themes on the left side.
3. Scroll down the right pane to locate the default theme.
4. Click Enable to activate it.

If this method fixes the issue, stick to the default theme in Firefox.

6] Configure Firefox with Configuration Editor or about:config

Some users have reported that tweaking the about:config settings in Firefox helped them solve the issue.

Follow these steps:

1. Open a new tab, type about:config, and press Enter.
2. Click “Accept the Risk and Continue.”
3. Type security.webauth.u2f in the search bar and set its value to false by clicking on the double arrow icon.
4. Now, type security.webauth.webauthn and turn it false.

Load Gmail now.

7] Refresh Firefox

If none of the above-listed solutions worked for you, refreshing Firefox may help. I was facing the same issue on my computer, after which, I refreshed Firefox and the issue was fixed. Refresh Firefox feature resets all the add-ons and bookmarks.

If you have created a Firefox account, your bookmarks and add-ons will be restored automatically after you sign in again. However, it is recommended to export all your bookmarks in HTML format so that you can upload them to Firefox if any problem occurs.

Follow the below-listed steps:

1. Click on the three horizontal lines on the top right side of Firefox.
2. Go to “Help > More_Troubleshooting Information.”
3. Click on the Refresh Firefox button.

This will take some time.

We hope this article helped you solve the problem.

Read next: Email is stuck in the Outbox of Gmail.

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