很多时候，在您更改Plex 密码^{(Plex Password)}后，您将被锁定在Plex 服务器^{(Plex Server)}之外。在这种情况下，最常见的消息是“您无权访问此服务器^{(You do not have permission to access this server)}”。在其他情况下可能会发生这种情况，例如当您删除设备表单服务器或最糟糕的情况时，它仍然持有用于身份验证的无效令牌。这可以通过许多故障排除步骤来解决。

那些不了解Plex的人，它是一个服务器-客户端程序，可让您将媒体文件从中央位置或 PC/Mac 流式传输到任何其他设备。

回到Plex 权限^{(Plex Permission)}故障排除，Plex具有存储在操作系统中的“访问特殊服务器设置”。^{(Access Special Server Settings)}这需要修复。

锁定Plex 服务器^{(Plex Server)}和服务器设置^{(Server Settings)}

修复 Windows 操作系统

任何应用程序的重要设置都存储在Windows 注册表^{(Windows Registry)}中。在我们要求您编辑注册表之前，最好备份注册表^{(backup the registry)}，并在出现问题时进行恢复。您需要拥有管理员^(Admin)权限才能执行此操作。

Press WIN + R打开运行^(Run)提示。

输入regedit，然后回车。

导航到以下键：

 HKEY_CURRENT_USER\Software\Plex, Inc.\Plex Media Server

找到这些条目，按控制并选择所有条目。点击删除按钮。

• Plex在线首页
• Plex在线邮件
• PlexOnlineToken
• PlexOnline用户名

启动您的 Plex 媒体服务器。

修复 Windows 上的 Linux

如果您在 Windows 10 上使用 Linux并为^{(Linux on Windows 10)}Plex 媒体^{(Plex Media)}服务器使用Linux客户端，则需要编辑Plex 媒体服务器^{(Plex Media Server)}主数据目录中的Preferences.xml 文件。

它通常在以下位置可用：

$PLEX_HOME/Library/Application Support/Plex Media Server/

对于 Debian , Fedora , CentOS , Ubuntu它位于：

/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/

注意：^{(Note: )}此解决方案也适用于标准Linux安装。

退出您的 Plex 媒体服务器

转到该位置，并制作 Preferences.xml文件的副本。使用Linux复制命令 CP。

接下来，在标准文本编辑器中打开文件。

从Preferences.xml^{(Preferences.xml)} 文件中删除以下属性/键对 ：

PlexOnlineHome="1"
PlexOnlineMail="[email protected]"
PlexOnlineToken="BxTVDdUHGGq79JpiEPyC"
PlexOnlineUsername="ExampleUser"

保存编辑的文件。

如果出现任何重大问题，请将已编辑的文件替换为备份文件，然后再次执行上述步骤。

恢复对Plex 媒体服务器的^{(Plex Media Server)}访问^(Access)

现在您已经编辑了值，您只需要回到您的Plex Media Server即可。

加载^(Load)Plex Web App的本地^{(Local Version)}版本

查找Plex图标或仅使用 plex Web 应用程序的 localhost 版本。它通常是 http://127.0.0.1:32400/web。问题的根本原因是本地的，所以不要进入在线版本，并登录。这无济于事。使用您的帐户登录，您应该可以访问服务器以及设置。

如果您看到自己已经登录，请退出，然后再次登录。稍后，您可以使用 plex.tv 网站上托管的版本从任何地方访问Plex Web 应用程序。^{(Plex Web App)}访问https://app.plex.tv/desktop或在 plex.tv 网站上登录您的帐户。然后单击右上角的大橙色 启动^(Launch) 按钮。

Hope this helps!

Locked out of Plex Server and Server Settings? Here is the fix!

Many a time, after you change your Plex Password, you will get locked out of the Plex Server. The most common message that’s seen in this situation is “You do not have permission to access this server”. It may happen in other cases like when you remove your device form server or worst, it is still holding an invalid token which is used to authenticate. This can be resolved through a number of troubleshooting steps.

Those who aren’t aware of Plex, it is a server-client program which lets you stream media files from a central location or your PC/Mac to any other device.

Getting back to Plex Permission troubleshooting, Plex has “Access Special Server Settings” which is stored in the operating system. This needs to be fixed.

Locked out of Plex Server and Server Settings

Fix for Windows OS

The important settings of any app are stored in Windows Registry. Before we ask you to edit the registry, its a good idea to backup the registry, and restore in case something goes wrong. You will need to have Admin privileges to do this.

Press WIN + R to open the Run prompt.

Type regedit, and hit enter.

Navigate to the following key:

 HKEY_CURRENT_USER\Software\Plex, Inc.\Plex Media Server

Find these entries, press control an select all of them. Hit the delete button.

• PlexOnlineHome
• PlexOnlineMail
• PlexOnlineToken
• PlexOnlineUsername

Launch your Plex Media Server.

Fix for Linux on Windows

If you are using Linux on Windows 10 and using a Linux client for Plex Media server, then you will need to edit the Preferences.xml file in the main Plex Media Server data directory.

It is usually available at:

$PLEX_HOME/Library/Application Support/Plex Media Server/

For Debian, Fedora, CentOS, Ubuntu it is located at:

/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/

Note: This solution applies to standard Linux installation as well.

Quit your Plex Media Server

Go to that location, and make a copy of Preferences.xml file. Use the Linux copy command CP.

Next, open the file in a standard text editor.

Remove the following attribute/key pairs from the Preferences.xml file:

PlexOnlineHome="1"
PlexOnlineMail="[email protected]"
PlexOnlineToken="BxTVDdUHGGq79JpiEPyC"
PlexOnlineUsername="ExampleUser"

Save the edited file.

In case of any major problem, replace the edited file with the backup, and then follow the steps again.

Restore Access to your Plex Media Server

Now that you’ve edited the value, you just need to get back into your Plex Media Server.

Load the Local Version of Plex Web App

Look for the Plex icon or just use the localhost version of plex web app. It is usually http://127.0.0.1:32400/web. The root cause of the problem is local, so don’t get into the online version, and sign-in. It will not help. Sign-in with your account, and you should have access to the server, as well as the settings.

In case you see yourself signed in already, sign out, and then sign-in again. Later, you can access the Plex Web App from wherever you are by making use of the version hosted on the plex.tv website.  Visit https://app.plex.tv/desktop or Sign in to your account on the plex.tv website. Then click the large orange Launch button at the top right.

Hope this helps!

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