Epic Games Launcher允许 PC 游戏玩家从 Epic Games Store 购买和下载游戏，并提供(Epic Games Store)与其他用户的聊天功能。游戏玩家还可以管理他们的游戏库。但是，一些用户报告他们在 Windows 10 或 Windows 11 设备上登录Epic Games Launcher时遇到问题。(Epic Games Launcher)这篇文章提供了Epic Games Launcher登录错误的一般修复。
Epic Games Launcher 登录错误
在下面的本节中，我们将重点介绍最常见的Epic Game Launcher登录错误及其各自的解决方案，然后概述您在尝试登录Epic Games Launcher时可能遇到的其他登录错误的一般修复方法。我们将介绍以下错误消息：
- 处理来自外部登录系统的凭据时出错
- 抱歉(Sorry)，您使用的凭据无效
- 登录时出错，请重试
- (General)Epic Games Launcher登录错误的一般修复。
处理来自外部登录系统的凭据时出错
如果您尝试使用没有 Xbox档案的(Profile)Microsoft 帐户登录(Microsoft account)Epic Games ，您将收到此错误消息。要解决此错误，您需要创建 Xbox 档案。就是这样：
- 前往account.xbox.com。
- 系统将提示您创建 Xbox 档案。
- 按照说明创建Xbox档案。
- 完成后，尝试再次登录Epic Games。现在应该登录成功了。
如果您已经拥有Xbox档案但仍然遇到问题，请确保您登录到正确的Xbox档案 - 您可以使用隐身模式绕过自动填充并手动登录到Xbox档案。
抱歉(Sorry)，您使用的凭据无效
如果您长时间未登录或使用 Epic Games帐户，您很可能会遇到此错误 - 您可能忘记了凭据，或者作为安全检查，系统会提示您重置您的密码。在这种情况下，只需执行密码恢复并将密码重置为您可以轻松记住的密码，然后再次尝试登录。
提示(Tip)：如果您最近重置或更改了密码，可能需要一些时间才能生效 - 因此您可能需要等待一段时间才能再次尝试登录。
在这种情况下，您会收到下面的错误消息，
Sorry the credentials you are using are invalid or have not been stored for offline use.
(Offline)仅当您使用Epic (Epic) Games Launcher没有互联网连接时才能访问离线模式。要进入离线模式，请执行以下操作：
- 打开 Epic Games 启动器。
- 在登录屏幕上，单击底部的稍后登录。(Sign In Later)
这就是使用离线模式所需要做的一切。请记住(Bear)，某些游戏（例如Fortnite）可能无法运行，因为它依赖于 Internet。
登录时出错，请重试
如果Epic (Epic) Games服务器不可用或离线，您最有可能遇到此错误。在这种情况下，您需要通过访问status.epicgames.com(status.epicgames.com)确认Epic Games服务器已启动并运行——如果Epic Games Store状态不是绿色且可运行，那么您别无选择，只能等待服务器启动重新上线。也可能是您所在地区/地区的Epic Games服务器可能已关闭，因此您将无法访问它们。为了确定服务器是在全球范围内关闭还是仅针对您所在的地区，您需要使用 VPN(use a VPN)。
但是，如果服务器在线/在全球范围内可用，但您仍然遇到问题，您需要联系Epic Games支持，因为是他们的登录系统导致了您的问题。
(General)Epic Games Launcher登录错误的一般修复
当您遇到本文未突出显示的 Epic Games Launcher(Games Launcher)登录或登录错误时，您可以尝试的其他一些故障排除（包括上述解决方案）如下：
1]重启电脑
与Epic (Epic) Games Launcher登录相关的一些小问题可以通过重新启动 PC(restarting your PC)轻松解决。完全重启系统将重启Epic Games Launcher和任何相关的临时文件/数据。
2]从其他PC注销
当您使用多台 PC登录Epic Games帐户时，您可能会收到错误消息(Epic Games)无法登录 Epic Games(Can’t sign into Epic Games)。在这种情况下，请确保您signed out from all of the Windows 10/11电脑上注销，然后再尝试登录另一台设备。
3]卸载(Uninstall)并重新安装Epic Games Launcher
一些 PC 游戏玩家报告说，他们可以通过简单地卸载应用程序来解决一些(uninstalling the app)Epic Games Launcher登录错误，然后重新启动 PC 并从官方网站下载Epic Games Launcher的新副本，然后在 PC 上安装。
希望(Hope)你觉得这篇文章足够有帮助！
Fix Epic Games Launcher login errors on Windows 11/10
The Epic Games Launcher allows PC gamers to purchase and download games from the Epic Games Store – as well as provides chat functionality with other users. Gamers can also manage their game library. However, some users have reported that they are having problems logging into the Epic Games Launcher on their Windows 10 or Windows 11 devices. This post offers a general fix for Epic Games Launcher login errors.
Epic Games Launcher login errors
In this section below, we’ll highlight the most common Epic Game Launcher login errors with their respective solution(s) and then outline general fixes for other login errors that you may encounter when you try to sign in to the Epic Games Launcher. We will cover the following error messages:
- There was an error processing the credentials from the external login system
- Sorry the credentials you are using are invalid
- There was an error logging you in, please try again
- General fixes for Epic Games Launcher login errors.
There was an error processing the credentials from the external login system
You’ll get this error message if you are trying to log in to Epic Games using a Microsoft account without an Xbox Profile. To resolve this error, you will need to create an Xbox profile. Here’s how:
- Head over to account.xbox.com.
- You will be prompted to create an Xbox profile.
- Follow the instructions to create the Xbox profile.
- When done, try to log into Epic Games again. The login should be successful now.
If you already have an Xbox profile and you’re still experiencing the issue, make sure you are logged into the correct Xbox profile – and you can use incognito mode to bypass autofill and manually log in to the Xbox profile.
Sorry the credentials you are using are invalid
You’re most likely to encounter this error if you haven’t logged in or used your Epic Games account over an extended period of time – there is a chance you may have forgotten the credentials or as a security check, you’re being prompted to reset your password. In this case, simply perform a password recovery and reset your password to something you can easily remember and try the login again.
Tip: If you reset or change the password recently, it may take some time to take effect – so you may have to wait a bit longer before trying to sign in again.
In the event, you get the error message below instead,
Sorry the credentials you are using are invalid or have not been stored for offline use.
Offline mode is only accessible if you don’t have an internet connection using the Epic Games Launcher. To enter offline mode, do the following:
- Open the Epic Games Launcher.
- On the Sign-In screen, click on Sign In Later at the bottom.
That’s all you have to do to use offline mode. Bear in mind that some games, such as Fortnite, may not function, due to being Internet-dependent.
There was an error logging you in, please try again
You’re most likely to encounter this error if the Epic Games server is unavailable or offline. In this case, you need to confirm that the Epic Games server is up and running by visiting status.epicgames.com – if the Epic Games Store status is not green and operational then you will have no other choice but to wait for the server to get back online. It could also be that the Epic Games servers for your area/region might be down, thus you won’t be able to access them. In order to find out if the servers are down globally or just for your region, you need to use a VPN.
If however, the server is online/available globally, but you’re still experiencing the issue, you will need to contact Epic Games support as it’s their login system that is causing your issue.
General fixes for Epic Games Launcher login errors
Some other troubleshooting (the above solutions are inclusive) you can try when you encounter Epic Games Launcher login or sign-in errors not highlighted in this post are as follows:
1] Restart PC
Some minor issues related to the Epic Games Launcher login can easily be resolved by restarting your PC. A full system restart will reboot the Epic Games Launcher and any associated temporary files/data.
2] Log out from other PCs
When you sign into Epic Games account using multiple PCs, you may receive the error message Can’t sign into Epic Games. In this case, make sure that you have signed out from all of the Windows 10/11 PCs before trying to sign into another device.
3] Uninstall and reinstall Epic Games Launcher
Some PC gamers reported they were able to resolve some Epic Games Launcher login errors by simply uninstalling the app, then restart PC and download a new copy of Epic Games Launcher from the official website, and then install on the PC.
Hope you find this post helpful enough!
