PUK码或个人解锁密钥(Personal Unlocking Key)是我们智能手机、平板电脑和其他移动设备中使用的所有现代SIM卡的安全功能。3次输入错误的PIN码， (PIN)SIM卡被锁定，需要PUK码解锁。PUK码对于每张(PUK)SIM卡都是唯一的，输入错误的次数过多（通常为 10 次）可能会导致SIM 卡(SIM)被禁用，因此使用正确的 PUK 码很重要。本教程说明如何获取SIM卡的(SIM)PUK码并继续使用您的移动设备：
1.从SIM卡包装中获取PUK码(PUK)
当您购买SIM卡时，它带有一个小包装，并且PUK码也应该包含在其中。如果您仍然有包裹，请寻找SIM 卡(SIM)被取出的塑料卡。背面应印有8 位PUK码以及(PUK)SIM PIN 码(SIM PIN code)。下面你可以看到Orange（左）和Telekom（右）的两张这样的塑料卡。您的移动提供商应该有类似的SIM(SIM)卡包装。
如果您看不到背面的PUK ，则可能需要将其显示出来。(PUK)寻找塑料卡背面的可刮擦区域，如下图Vodafone卡所示。
使用硬币、钥匙或任何金属轻轻刮擦该区域并显示您的PUK码。
如果找不到包装，请不要担心。您还可以从移动运营商处获取PUK码。(PUK)
2. 登录您的移动运营商网站获取PUK码
大多数移动运营商为其客户提供在线帐户。如果是这种情况，请访问您的移动运营商的官方网站并使用您的凭据登录。PUK码应列在您的个人资料下。由于每个网站都不同，请寻找获取PUK码或解锁SIM卡的选项以找到您需要的内容。
3. 致电您的移动运营商获取PUK码
有些人可能会发现通过电话获取PUK(PUK)码更容易。您的移动运营商知道PUK码，因为它制造了您的SIM卡并在开始时设置了PUK码。(PUK)致电您的移动运营商的客户支持服务并描述您的问题。一旦您通过回答一些安全问题（通常是您的姓名、出生日期、地址等）来证明您的身份，他们应该能够提供您的PUK码。
获得PUK码后，您可以使用它来解锁您的移动设备。如果您需要进一步的帮助，我们创建了教程来帮助您使用 PUK 码解锁您的 Android 的 SIM 卡(use the PUK code to unlock your Android's SIM card)并使用 PUK 码解锁您的 iPhone(use the PUK code to unlock your iPhone)。
你拿到你的PUK码了吗？如何？
我们使用多种设备和SIM卡为您提供教程，因此我们知道忘记您的(SIM)PIN并被要求提供PUK码是多么令人沮丧。幸运的是，当谈到盒子和包裹时，我们往往是包装老鼠，所以PUK码总是很方便。我们希望本指南也能帮助您找到PUK，我们强烈建议您将其写下来以避免再次查找。在您关闭此页面之前，请让我们知道哪种方法适合您。您是否在没有致电客户服务的情况下获得了PUK码？(PUK)让我们在评论中知道。
3 ways to get the PUK code of your SIM card
The PUK code or Personal Unlocking Key is a security feature of all the modern SIM cards used in our smartphones, tablets, and other mobile devices. If you insert the wrong PIN code three times, your SIM card is locked, and уou need its РUK сode to unlock it. The PUK соde is unique to each SIM card, аnd entering it incorrectly too many times (usually tеn) cаn get your SIM disabled, so it's important to use the correсt one. This tutorial illustrates how tо get the PUK code of your SIM card and resume using your mobile device:
1. Get the PUK code from the SIM card packaging
When you purchase a SIM card, it comes in a little package, and the PUK code should also be included in it. If you still have the package, look for the plastic card that the SIM was snapped out of. The 8 digit PUK code should be printed on the back, together with the SIM PIN code. Below you can see two such plastic cards from Orange (left) and Telekom (right). Your mobile provider should have similar packaging for the SIM card.
If you can't see the PUK on the back, you might have to reveal it. Look for a scratchable area on the back of the plastic card, as seen on the Vodafone card in the image below.
Use a coin, a key, or anything metal to gently scratch off the area and reveal your PUK code.
If you can't find the packaging, don't worry. You can also get the PUK code from your mobile carrier.
2. Sign in on your mobile carrier's website to get the PUK code
Most mobile carriers offer online accounts to their customers. If that is the case for you, go to your mobile carrier's official website and sign in with your credentials. The PUK code should be listed under your profile. Since every website is different, look for the option to get the PUK code or unlock the SIM card to find what you need.
3. Call your mobile carrier to get the PUK code
Some people might find it easier to get the PUK code over the phone. Your mobile carrier knows the PUK code because it manufactured your SIM card and set the PUK code to begin with. Call the customer support service of your mobile carrier and describe your problem. Once you prove your identity by answering some security questions (usually your name, date of birth, address, etc.), they should be able to provide your PUK code.
Once you have your PUK code, you can use it to unlock your mobile device. If you need further assistance, we created tutorials to help you use the PUK code to unlock your Android's SIM card and use the PUK code to unlock your iPhone.
Did you get your PUK code? How?
We use several devices and SIM cards to bring you tutorials, so we know how frustrating it is to forget your PIN and be asked for the PUK code. Luckily, we tend to be pack rats when it comes to boxes and packages, so the PUK codes are always handy. We hope this guide helped you find the PUK also and we strongly recommend writing it down to avoid looking for it again. Before you close this page, let us know which method worked for you. Did you get your PUK code without calling customer service? Let us know in the comments.
