有时，当您启动 Windows 11/10 计算机并尝试登录时，您可能会收到Your device/PC is offline, Please sign in with the last password used on this device/PC消息。如果您正面临这个问题，那么这篇文章可能会帮助您解决问题。

当您使用Microsoft 帐户^{(Microsoft Account)}登录 Windows 11/10 PC 并且您已在Microsoft、Outlook或Hotmail帐户上在线重置密码，但忘记在您的 PC 上进行更改时，通常会出现此问题。或者，如果您无意中在框中输入了错误的密码，您可能会收到此消息。

它也可能在安装Windows 更新^{(Windows Updates)}后发生。

您的设备离线

以下是您可以尝试恢复Windows  PC 的一些方法。看看哪种情况适用于您。

1]如果您的设备设置为自动连接到Wi-Fi，请确保它已正确连接到Internet或网络^(Network)并重新启动它。

2] 在屏幕的右下角，您将看到可让您连接到Internet的网络图标。单击^(Click)您的WiFi/Broadband图标，将从右侧打开一个面板，如下所示：

现在将您的计算机连接到Internet并输入^(Enter)您的Microsoft 帐户^{(Microsoft Account)}密码。

3]检查^(Check)您的密码是否正确，然后仔细输入。

4]确保您的大写锁定^{(Caps Lock)}未打开。

5] 我们的作者Arun Kumar补充道——你也可以试试这个。重新启动您的电脑。当您进入登录屏幕时，按住Shift键，同时选择电源图标> Restart。在您的 PC 重新启动到“选择^(Choose)一个选项”屏幕后，选择Troubleshoot > Advanced选项”> Startup Settings > Restart。重新启动 PC 后，选择 F5 选择带网络的^(Networking)安全模式^{(Safe Mode)}。转到系统^(System)还原并选择一个先前的好点，看看它是否有帮助。

6]首先创建^(Create)一个系统还原点，然后运行^(Run)regedit打开注册表编辑器^{(Registry Editor)}。接下来^(Next)，导航到以下键：

HKEY_USERS\.DEFAULT\Software\Microsoft\IdentityCRL\StoredIdentities

展开StoredIdentities并删除产生问题的Microsoft帐户的密钥。完成此操作后，通过访问此链接从您的^{(this link)}Microsoft 帐户^{(Microsoft Account)}中删除此设备。现在尝试登录并查看它是否有效。您可以随时将此设备再次添加到您的Microsoft帐户中的设备列表中。

7] 如果您已在线重置密码，请在 Windows 10/8 PC 上使用新密码。

8]在这里再次^(here)尝试^(Try)在线重置您的密码，并立即使用新密码。

9] 如果您的键盘已配置为支持多种语言，请检查您是否使用了正确的语言。您可以在任务栏中检查其设置。更多关于这个在这篇文章的结尾。

10] 您认为您的Microsoft 帐户^{(Microsoft Account)}可能被黑客入侵了吗？以下是恢复被黑 Microsoft 帐户^{(recover a hacked Microsoft Account)}的方法。如果您认为它已被Microsoft阻止，请转到此处恢复被阻止或暂停的 Outlook 或 Microsoft 帐户^{(recover a blocked or suspended Outlook or Microsoft account)}。

如果其中任何一项都没有帮助，您可能必须执行系统还原操作或“刷新 PC ”选项。^{(If any of this does not help, you may have to carry out a System Restore operation or the Refresh PC option.)}

这些关于Windows 密码恢复以及如何从丢失的 Windows 密码中恢复的帖子将帮助您恢复丢失、忘记的Windows密码。尝试一些免费软件密码恢复^{(Password Recovery)}工具，例如Ophcrack、Cain 和 Abel  恢复我的密码主页免费^{(Recover my Password Home Free)}或离线 NT 密码和注册表编辑器。^{(Offline NT Password & Registry Editor.)}

让我们知道什么对您有用。^{(Let us know what worked for you.)}

如果您收到该密码不正确，请参阅此帖子，请确保您在登录期间使用您的 Microsoft 帐户消息的密码。

Your device is offline. Please sign in with the last password

There may be a time, when you may receіve a Your device/PC is offline, Please sign in with the last password used on this device/PC message, when you start your Windows 11/10 computer and try to log in. If you are facing this issue, then this post may help you troubleshoot the issue.

This issue can typically result, when you are using a Microsoft Account to log into your Windows 11/10 PC and you have reset the password online on your Microsoft, Outlook or Hotmail account, but forgotten to make the change on your PC. Alternatively, you may receive this message if you inadvertently typed the wrong password in the box.

It can also happen after installing Windows Updates.

Your device is offline

Here are a few things you can try to recover your Windows PC. See which scenario applies to you.

1] If your device is set to automatically connect to Wi-Fi, ensure that it is properly connected to the Internet or Network and restart it.

2] In the bottom right part of the screen you will see network icons that will let you connect to the Internet. Click on your WiFi/Broadband icon and a panel will open from the right side as follows:

Now connect your computer to the Internet and Enter your Microsoft Account password.

3] Check if your password is correct and then enter it carefully.

4] Make sure that your Caps Lock is not On.

5] Our author Arun Kumar adds – You may also try this. Restart your PC. When you get to the sign-in screen, hold the Shift key down while you select Power icon > Restart. After your PC restarts to the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings > Restart. After your PC restarts, select F5 for Safe Mode with Networking. Go to System restore and choose a prior good point and see if it helps.

6] Create a system restore point first and then Run regedit to open the Registry Editor. Next, navigate to the following key:

HKEY_USERS\.DEFAULT\Software\Microsoft\IdentityCRL\StoredIdentities

Expand StoredIdentities and delete the key of the Microsoft account that is creating issues. Having done this, remove this device from your Microsoft Account by visiting this link.  Now try to sign in and see if it works. You can always add this device again to your list of devices in your Microsoft account.

7] If you have reset the password online, use the new password on your Windows 10/8 PC.

8] Try to reset your password online again here, and use the new password now.

9] In case your keyboard has been configured to support multiple languages, check if you are using the correct language. You can check its settings in the taskbar. More on this at the end of this post.

10] Do you think maybe your Microsoft Account has got hacked? Here are ways to recover a hacked Microsoft Account. If you think it has been blocked by Microsoft, go here to recover a blocked or suspended Outlook or Microsoft account.

If any of this does not help, you may have to carry out a System Restore operation or the Refresh PC option.

These posts on Windows Password Recovery and how to recover from lost Windows passwords natively will help you recover lost, forgotten Windows passwords. Try some freeware Password Recovery tools like Ophcrack, Cain & Abel  Recover my Password Home Free or Offline NT Password & Registry Editor.

Let us know what worked for you.

See this post if you receive That password is incorrect, Make sure you’re using the password for your Microsoft account message during sign-in.

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