Signal应用程序用户有时会抱怨他们在群组中或向个人发送的消息未送达。此外，他们无法接收从另一端发送的消息。这是一个小故障，只需几个简单的步骤即可轻松修复。了解当您无法在 Signal(cannot Send or Receive messages in the Signal)应用程序中发送或接收消息时应该怎么做。
Signal应用程序不发送或接收消息
您可以通过查看消息的状态来验证发送消息是否存在问题。如果您看到状态为“正在发送”并带有一个旋转的圆圈，则表示该消息尚未送达。这可能与您的互联网(Internet)速度有关。
Signal 应用程序(Signal app)依赖手机的互联网连接(Internet connection)进行所有私人通信。因此，如果您在手机连接到Internet时无法发送或接收消息，则可能是您限制了 Signal 的 Internet 访问。要解决此问题，请连接到速度较快的Internet。如果您使用任何 3rd 方应用程序、VPN或防火墙(Firewall)，请将其禁用。同样，如果您发送的附件很大，请将其删除并再次尝试发送邮件。
在其他情况下，您需要重新注册该服务。就是这样！
- 打开手机 (iPhone) 的设置。
- 向下滚动(Scroll)到Signal应用程序条目。
- 选择通知。
- 启用允许通知。
- 为锁定屏幕(Lock Screen)启用声音(Sounds)、徽章(Badges)和警报。
- 通过启动Signal(Signal)应用程序重新注册推送通知。
- 选择您的个人资料。
- Choose Advanced > Re-register推送通知。
- 完成后单击确定。
- 如果您在 PC 上遇到Signal App问题，请重新启动计算机和Signal Desktop。
- (Re-link Signal Desktop)如果您最近在手机上重新安装了Signal ，请重新(Signal)链接 Signal Desktop 。
转到手机的设置。
在设置下查找Signal应用程序条目，找到后选择它。
在下一个屏幕中，选择通知(Notifications)并通过将允许通知(Allow Notifications)切换到“开(On)”位置来启用它。
在这里，为锁定屏幕启用声音(Sounds)、徽章(Badges)和警报(alerts)。
现在，尝试通过启动Signal(Signal)应用重新注册推送通知。
为此，点击您的个人资料，选择高级(Advanced )并点击，重新注册推送通知。(, Re-register for push notifications.)
当你看到一个弹出窗口时，点击 OK 按钮。
如果您在 PC 上遇到Signal 应用程序(Signal App)问题，请重新启动计算机和Signal Desktop，然后，如果您最近在手机上重新安装了Signal ，请(Signal)重新链接 Signal Desktop 。(Re-link Signal Desktop)需要注意的是，如果Signal Desktop处于非活动状态 30 天或更长时间，任何排队等待发送的消息都将被自动丢弃。
如果您仍然无法接收消息，则很可能您已经阻止了某个联系人。如果是，您需要取消阻止该联系人。此外，您可以在手机上重新启用Signal的应用程序权限，看看它是否能解决您的问题。
要取消阻止联系人，请转至Signal Settings，选择Privacy > 已阻止或已阻止的联系人。(Blocked or Blocked contacts.)
在这里，选择要取消阻止的联系人或组。
选择取消阻止(Unblock)按钮以确认您的操作。
同样，要在手机上重新启用Signal的应用程序权限，请转到手机设置并选择信号Signal。此后(Thereafter)，启用以下应用程序权限。
- 位置(Location) - 它可以让您在消息中与您的朋友分享您当前的位置。
- 联系人(Contacts)- 这允许您与您的联系人通信并显示联系人姓名。
- 照片(Photos) - 此选项使Signal应用程序能够发送已存储在手机上的图片或视频。
- 本地网络(Local Network)- 启用此选项后，您可以直接将您的帐户转移到新手机。
- 麦克风(Microphone) ——这是一个重要的设置。启用后，它可以让您录制语音笔记，并允许您在语音和视频通话中被听到。
- 相机(Camera) - 进行视频通话和录制图片或视频的基本功能。
- 通知(Notifications) – 每当您收到消息或电话时都会通过通知提醒您。
- 后台应用刷新(Background App Refresh)- 如果您在发送和接收消息时遇到延迟，请使用此选项刷新应用并按时接收消息或电话。
这里的所有都是它的！
阅读(Read)：如何在不使用您的电话号码的情况下注册 Signal 应用程序(How to register for the Signal app without using your phone number)。
Signal app not sending or receiving messages
Signal app users sometimes сomplaіn the message sent by them in a group or to an individual іs not delіvеred. Also, they fail tо receive the messages sent from the other еnd. This іs a mіnor glitch and can be fixed readily in a few simple steps. See what you ѕhould do when you cannot Send or Receive messages in the Signal app.
Signal app not sending or receiving messages
You can verify if there’s a problem with sending messages by looking at the status of the message. If you see the status as Sending with a spinning circle, it means the message hasn’t been delivered yet. This can be related to your Internet speed.
The Signal app relies on your phone’s Internet connection for all private communication. So, if you are not able to send or receive messages when your phone is connected to the Internet, it’s possible you have restricted Signal’s internet access. To resolve this issue, connect to the Internet that offers a good speed. If you are using any 3rd party app, VPN or Firewall, disable it. Similarly, if there is a large attachment that you’ve sent, delete it and try sending the message again.
In other cases, you’ll need to re-register for the service. Here’s how!
- Open your phone’s (iPhone) settings.
- Scroll down to the Signal app entry.
- Choose Notifications.
- Enable Allow Notifications.
- Enable Sounds, Badges, and alerts for the Lock Screen.
- Re-register for push notifications by launching the Signal app.
- Select your profile.
- Choose Advanced > Re-register for push notifications.
- Click Ok when done.
- If you are experiencing an issue with the Signal App on a PC, restart your computer and Signal Desktop.
- Re-link Signal Desktop if you had recently reinstalled Signal on your phone.
Go to your phone’s settings.
Under Settings look for the Signal app entry and when found select it.
In the next screen, choose Notifications and enable it by sliding the Allow Notifications toggle to the ‘On’ position.
Here, enable Sounds, Badges, and alerts for the Lock Screen.
Now, try re-registering for push notifications by launching the Signal app.
For this, tap your profile, choose Advanced and tap, Re-register for push notifications.
When you see a popup, hit the OK button.
If you are experiencing the issue with the Signal App on a PC, restart your computer and Signal Desktop and then, Re-link Signal Desktop if you had recently reinstalled Signal on your phone. It is important to note here that if Signal Desktop was inactive for 30 days or longer, any messages queued up for delivery will be dropped automatically.
If you are still not able to receive messages, chances are, you might have blocked a contact. If yes, you’ll need to unblock the contact. Also, you can re-enable application permissions for Signal on your phone and see if it fixes your problem.
To unblock a contact, go to Signal Settings, choose Privacy > Blocked or Blocked contacts.
Here, select the contact or group to unblock.
Select Unblock button to confirm your action.
Similarly, to re-enable application permissions for Signal on your phone, go to your phone settings and select signal Signal. Thereafter, enable application permissions for the following.
- Location – It lets you share your current location in messages with your friends.
- Contacts – This allows you to communicate with your contacts and display contact names.
- Photos – This option enables the Signal app to send pictures or videos that are already stored on your phone.
- Local Network – With this option turned on, you can directly transfer your account to a new phone.
- Microphone – This is an important setting. When enabled, it lets you record voice notes and allows you to be heard on voice and video calls.
- Camera – An essential feature to make video calls and record pictures or video.
- Notifications – Alerts you with a notification whenever you receive a message or call.
- Background App Refresh – If you experience a delay in sending and receiving messages use this option to refresh the app and receive messages or calls on time.
That’s all there is to it!
Read: How to register for the Signal app without using your phone number.
