Disney+ Error Codes 43、73、83的潜在已知原因，并提供您可以尝试帮助修复的可能解决方案问题，因为它与上述三个错误代码有关。
迪士尼+ 错误代码 43
当您尝试在Windows 10或任何其他流媒体设备上访问DisneyPlus时，您可能会收到以下错误消息：(DisneyPlus)
We’re sorry, but we cannot play the video you requested. Please try again. If the problem persists, visit the Disney+ Help Centre (Error Code 43).
如果您遇到DisneyPlus 错误代码 43(DisneyPlus error code 43)，您可以尝试以下我们推荐的解决方案（不分先后顺序），看看是否有助于解决问题。
- 重置您的网络设置
- 重新登录 DisneyPlus 应用程序
- 检查您的DisneyPlus服务帐单
让我们看一下与列出的每个解决方案相关的过程的描述。
在继续下面索引的主要解决方案之前，您可以尝试卸载DisneyPlus应用程序并将其重新安装到您的设备上，并检查错误是否已解决。此外，您可以关闭正在使用流媒体的设备，几分钟后重新启动设备并检查错误是否已解决。
1]重置您的网络设置
由于互联网连接不良，可能会出现DisneyPlus 错误代码 43 。(DisneyPlus error code 43)因此，如果存在有限的信号连接问题，您可以尝试更改调制解调器/路由器的位置。如果更改位置不能消除问题，请重新启动路由器/调制解调器，看看是否有帮助。否则(Otherwise)，请重置您的网络设置。
2]重新登录DisneyPlus应用程序
如果您同时运行多个应用程序，那么由于负担过重的问题，您的DisneyPlus应用程序可能会崩溃，并且您可能会遇到错误代码 43(error code 43)。在这种情况下，您可以退出应用程序，然后断开游戏机等消耗大带宽的设备。断开所有其他设备后，关闭所有当前打开的应用程序，然后重新登录您的DisneyPlus应用程序，看看问题是否存在解决。
3]检查(Check)您的DisneyPlus服务帐单
可能触发DisneyPlus 错误代码 43(DisneyPlus error code 43)的另一个原因可能是服务计费问题。检查您的帐单详细信息，您的DisneyPlus订阅可能已过期。如果是这样，请联系您的服务提供商以续订您的订阅，然后再次登录应用程序。
迪士尼+ 错误代码 73
在Windows 10或任何其他流媒体设备上尝试在DisneyPlus 上流(DisneyPlus)式传输内容时，您可能会收到以下错误消息：
Disney+ is only available in certain regions. Depending on where you are located, you may not be able to access Disney+. If you think you are seeing this message in error, contact Disney+ Support (Error Code 73).
该错误是报告位置可用性问题。但是，它似乎正在影响一些居住在已经提供该服务的国家/地区的DisneyPlus用户。(DisneyPlus)
如果DisneyPlus(DisneyPlus)尚不支持您的居住国家/地区，这很可能是您遇到错误的原因。但是，即使您所在的国家/地区尚不支持，您也可以使用VPN 或代理(VPN or Proxy)在DisneyPlus 上流式传输内容。(DisneyPlus)但是，请记住，并非每个VPN和代理(Proxy)服务器都可以与DisneyPlus一起使用。正如许多受影响的用户所报告的那样，DisneyPlus能够检测某些VPN/Proxy解决方案并阻止您访问该服务，直到您在没有任何匿名解决方案的情况下访问该服务。
不过，如果您遇到错误，可以尝试下面我们推荐的解决方案，看看是否有助于解决问题。
- 删除VPN客户端或代理(Proxy)服务器（如果适用）
- 使用经过验证的 VPN 客户端
让我们看一下与列出的每个解决方案相关的过程的描述。
1]删除(Remove)VPN客户端或代理(Proxy)服务器（如果适用）
DisneyPlus只有少数VPN客户端和代理(Proxy)服务无法检测到。
生活在服务已经启动的国家/地区的用户有许多报告仍然遇到错误。原因是这些受影响的用户之前已经安装了VPN客户端，或者他们正在通过代理服务器过滤他们的 Internet 连接。值得注意的是，像Netflix这样的(Netflix)DisneyPlus会通过查看您的配置来检测您的VPN，即使它未处于活动状态。
因此，如果您在已经支持DisneyPlus的国家/地区遇到问题，请查看您是否有ExpressVPN（或其他同等产品），或者您的互联网连接是否通过代理服务器。如果是这样，您可以尝试通过Windows 10 中的程序和功能小程序卸载您的 VPN 软件，或从您的计算机(uninstalling your VPN software via the Programs and Features applet)中删除任何代理服务器，看看是否能解决问题。
2]使用经过验证的VPN客户端
如果您不住在支持Disney+的国家/地区，那么您要玩它的唯一方法是使用VPN客户端，以使您看起来像是从受支持的位置访问流媒体服务。
到目前为止，只有少数VPN服务可以与DisneyPlus配合使用。
以下是经过用户验证的VPN客户端列表，可让您毫无问题地在DisneyPlay 上流(DisneyPlay)式传输内容：
- Hide.me（所有平台）
- HMA VPN（所有平台）
- 冲浪鲨 (PC)
- 超级无限代理 (iOS)
- 定位器（所有平台）
- Cloudflare (安卓)
请记住，此列表可能会发生变化。DisneyPlus 一直禁止VPN客户端，新的VPN客户端设法绕过流媒体服务的VPN检测功能。
按照我们在这篇博文中的说明在 Windows 10 中设置 VPN(set up a VPN in Windows 10)。
迪士尼+ 错误代码 83
在Windows 10或任何其他流媒体设备上尝试在DisneyPlus 上流(DisneyPlus)式传输内容时，您可能会收到以下错误消息：
Something went wrong. Please try again. If the problem persists, visit the Disney+ Help Center (Error Code 83).
出现此DisneyPlus 错误代码 83(DisneyPlus error code 83 )的原因有多种，包括您的浏览器设置/配置、网络连接或有时服务器过载。
如果您遇到DisneyPlus 错误代码 83(DisneyPlus error code 83)，您可以尝试以下我们推荐的解决方案（不分先后顺序），看看是否有助于解决问题。
- 尝试使用其他网络浏览器
- 切换网络连接
- 重启路由器/调制解调器
- 使用 VPN
让我们看一下与列出的每个解决方案相关的过程的描述。
1]尝试(Try)使用不同的网络浏览器
由于您使用的网络浏览器配置，可能会触发DisneyPlus 错误代码 83 。(DisneyPlus error code 83)一些用户报告说，当在不同的浏览器上访问该网站时，该问题已得到解决。因此，您应该尝试通过不同的网络浏览器访问该网站。如果错误仍然存在，则意味着问题不在于您的网络浏览器，而在于网络连接。
如果问题在其他浏览器上消失并且仅限于特定浏览器，则可能是由于您的浏览器设置所致。这包括您在浏览器上安装的各种扩展等等。在这种情况下，您可以尝试禁用您在浏览器上安装的各种附加组件/扩展，然后尝试找出罪魁祸首。或者，您也可以尝试通过InPrivate 或 隐身(Incognito)模式访问该网站，如果您没有更改设置，默认情况下所有扩展程序都处于禁用状态。
找到麻烦的扩展程序后，将其从浏览器中删除，然后尝试访问该网站。如果您使用的是Microsoft Edge，您也可以尝试重置浏览器(resetting the browser)。
如果此解决方案不适合您，请继续使用下一个解决方案。
2]切换网络连接
如果您使用的是公共网络，则很可能是网络导致了问题。这可能是由于网络负载相当大，因此您无法获得足够的速度，因此连接中断。在这种情况下，您可以尝试从公共网络切换到专用网络(switching from a public network to a private network)，看看是否有帮助。
如果您在DisneyPlus的移动应用程序上遇到问题，您可以尝试将网络从蜂窝网络切换到WiFi，反之亦然，看看是否能解决问题。
3]重新启动路由器/调制解调器
如果您能够通过更改为不同的网络来解决问题，则意味着前一个的网络配置有问题。
在某些情况下，问题可能是由于您的 IP 地址被网络服务器阻止。重新启动您的路由器将为您分配一个新的 IP 地址，您将能够再次测试您与网络服务器的连接。为了安全起见，您可以尝试重新启动路由器 2-3 次。就是这样：
- 拔下互联网设备的电源。
- 现在，等待至少 5 分钟。
- 插入调制解调器/路由器并等待连接指示灯开始闪烁。
在不太可能的情况下仍然会出现问题，您将不得不重置您的路由器，这会将所有配置恢复为默认值。
此外，您可以尝试忘记有问题网络的WiFi凭据，然后再次输入凭据。
之后，启动DisneyPlus应用程序，查看错误代码 83( error code 83 )是否已解决。如果没有，请继续下一个解决方案。
4]尝试使用VPN
某些地区被禁止访问DisneyPlus网络服务器。在这种情况下，您将不得不尝试使用未被DisneyPlus阻止的(DisneyPlus)VPN客户端。
Disney+ error codes 43, 73, 8343、73、83列出的所有故障排除步骤都无法帮助您，您可能需要联系您的设备制造商、ISP或DisneyPlus 支持(DisneyPlus Support)以寻求帮助。
How to fix Disney+ Error Codes 43, 73, 83 on your streaming device
In this post, we will identify some рotential known causes that can trigger thе videо strеaming service Disney+ Error Codes 43, 73, 83, on your PC or any other streamig device, as well as provide the possible solutions you can try to help remediate the issue as it relates to the three aforementioned error codes.
Disney+ Error Code 43
You might receive the following error message when you try to access DisneyPlus on Windows 10 or any other streaming device:
We’re sorry, but we cannot play the video you requested. Please try again. If the problem persists, visit the Disney+ Help Centre (Error Code 43).
If you’re faced with the DisneyPlus error code 43, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue.
- Reset your network settings
- Re-login into the DisneyPlus app
- Check your DisneyPlus service billing
Let’s take a look at the description of the process involved in relation to each of the listed solutions.
Before proceeding to the major solutions indexed below, you can try uninstalling the DisneyPlus application and re-installing it on your device and check whether the error is resolved. Also, you can shutdown the device on which you are using streaming, and after a couple of minutes restart your device and check whether the error is resolved.
1] Reset your network settings
The DisneyPlus error code 43 might occur due to a bad internet connection. So you can try changing the location of your modem/router if there is a limited signal connectivity issue. If changing the location doesn’t eliminate the problem then restart your router/modem and see if that helps. Otherwise, reset your Network settings.
2] Re-login into the DisneyPlus app
If you are running several apps at the same time then due to overburden issue your DisneyPlus app maybe crashing and you may encounter the error code 43. In this case, you can sign out of the app and then disconnect the devices that consume large bandwidth like gaming consoles etc. After disconnecting all other devices close all the currently opened apps and then sign back into your DisneyPlus app and see if the issue is resolved.
3] Check your DisneyPlus service billing
Another reason that might be triggering the DisneyPlus error code 43 can be the service billing issue. Check your billing details and maybe your subscription of DisneyPlus has expired. If so then contact your service provider for renewing your subscription and then login again into the application.
Disney+ Error Code 73
You might receive the following error message when trying to stream content on DisneyPlus on Windows 10 or any other streaming device:
Disney+ is only available in certain regions. Depending on where you are located, you may not be able to access Disney+. If you think you are seeing this message in error, contact Disney+ Support (Error Code 73).
The error is reporting location availability issues. However, it seems to be impacting some DisneyPlus users that live in countries where this service is already available.
If your country of residence is not yet supported by DisneyPlus, that’s most likely the reason why you’re encountering the error. However, you can use a VPN or Proxy to stream content on DisneyPlus even if your country is not yet supported. But, keep in mind that not every VPN and Proxy server will work with DisneyPlus. As a lot of affected users have reported that DisneyPlus is capable of detecting certain VPN/Proxy solutions and prevent you from accessing the service until you access the service without any anonymity solution.
Nevertheless, if you’re faced with the error, you can try our recommended solutions below and see if that helps to resolve the issue.
- Remove the VPN client or Proxy server (if applicable)
- Use a verified VPN client
Let’s take a look at the description of the process involved in relation to each of the listed solutions.
1] Remove the VPN client or Proxy server (if applicable)
There are only a select number of VPN clients and Proxy service that DisneyPlus is unable to detect.
There are numerous reports from users living in countries where the service already launched that are still encountering the error. The reason here is that these affected users have previously installed a VPN client or they’re filtering their Internet connection through a proxy server. It’s noteworthy that DisneyPlus like Netflix will detect your VPN by looking at your configuration even if it’s not active.
So if you’re encountering the issue in a country that already supports DisneyPlus, see if you have ExpressVPN (or other equivalents) or if your internet connection goes through a proxy server. If so, you can try uninstalling your VPN software via the Programs and Features applet in Windows 10 or remove any proxy server from your computer and see if that resolves the issue.
2] Use a verified VPN client
If you are not living in a country that supports Disney+, the only way you are going to play it is by using a VPN client in order to make it seem like you’re accessing the streaming service from a supported location.
As of now, there are only a handful of VPN services that work fine with DisneyPlus.
Here’s a list of user-verified VPN clients that can allow you to stream content on DisneyPlay without issues:
- Hide.me (All Platforms)
- HMA VPN (All Platforms)
- Surfshark (PC)
- Super Unlimited Proxy (iOS)
- Unlocator (All Platforms)
- Cloudflare (Android)
Keep in mind that this list is subject to change. DisneyPlus bans VPN clients all the time, and new VPN clients manage to get around the VPN detection feature that the streaming service has.
Follow our instructions in this blog post to set up a VPN in Windows 10.
Disney+ Error Code 83
You might receive the following error message when trying to stream content on DisneyPlus on Windows 10 or any other streaming device:
Something went wrong. Please try again. If the problem persists, visit the Disney+ Help Center (Error Code 83).
This DisneyPlus error code 83 can occur due to a variety of reasons including your browser settings/configurations, network connectivity, or at times an overloaded server.
If you’re faced with the DisneyPlus error code 83, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue.
- Try using a different web browser
- Switch network connection
- Reboot router/modem
- Use a VPN
Let’s take a look at the description of the process involved in relation to each of the listed solutions.
1] Try using a different web browser
The DisneyPlus error code 83 can be triggered due to the web browser configuration you are using. Some users reported that the issue is fixed when the website is visited on a different browser. So you should try accessing the website via a different web browser. If the error persists, then that means the problem is not with your web browser but rather the network connection.
If the issue disappears on a different browser and is restricted to a specific browser, it is probably due to your browser settings. This includes the various extensions you have installed on your browser and more. In this case, you can try to disable the various add-ons/extensions you have installed on your browser and then try to pinpoint the culprit. Alternatively, you can also try accessing the website via the InPrivate or Incognito mode where all of the extensions are disabled by default if you haven’t changed the settings.
Once you have located the troublesome extension, remove it from your browser and then try accessing the website. In case you are using Microsoft Edge, you can also try resetting the browser.
If this solution does not work for you, continue with the next solution.
2] Switch network connection
If you are using a public network, it is very likely that the network is causing the issue. This can be due to the fact that there’s quite a load on the network and hence you are not able to get sufficient speed and so the connection is dropped. In this case, you can try switching from a public network to a private network and see if that helps.
If you are facing the problem on the mobile application of DisneyPlus, you can try switching your network from cellular to WiFi and vice versa and see if that resolves the issue.
3] Reboot router/modem
If you are able to solve the issue by changing to a different network, that means something is wrong with the network configuration of the previous one.
In some cases, the issue can be due to your IP address blocked by the webserver. Rebooting your router will assign you a new IP address and you will be able to test your connection to the webserver again. You can try rebooting your router 2-3 times just to be on the safe side. Here’s how:
- Unplug the power to your internet device.
- Now, wait for at least 5 minutes.
- Plug in the modem/router and wait for the connectivity light to start blinking.
In the unlikely scenario of the issue still occurs, you will have to reset your router which will restore all the configuration to the default values.
Also, you can try forgetting the WiFi credentials of the problematic network and then entering the credentials again.
Afterward, launch the DisneyPlus app and see if the error code 83 is resolved. If not, continue with the next solution.
4] Try using a VPN
There are certain regions that are blocked from accessing the DisneyPlus web server. In which case, you will have to try using a VPN client that isn’t blocked by DisneyPlus.
If none of the troubleshooting steps outlined in this post for Disney+ error codes 43, 73, 83 doesn’t help you, you may need to contact your device manufacturer, ISP, or DisneyPlus Support for assistance.
