每当Windows、服务、程序或任何东西发生故障时，它都会登录到事件^(Event)查看器。一个这样的事件 ID 7023^{(Event ID 7023)}。它与CDPSvc服务相关联。完整的错误消息如下。

The Connected Devices Platform Service service terminated with the following error: Unspecified error with an Event ID of 7023.

如果您收到相同的错误，我们将分享一些提示来帮助您解决问题。

什么是连接^(Connected) 设备^(Devices) 平台服务^{(Platform Service)}( CDPSvc )

在我们继续寻找解决方案之前，要知道该服务与连接外围设备和外部设备有关。这包括蓝牙^(Bluetooth)、外部存储、键盘鼠标、打印机^(Printers)、相机^(Camera)、智能手机^{(Smartphones)}等。如果服务被终止，那么您很可能会遇到这些设备的问题。

Connected Devices Platform Service服务已终止

Connected Devices Platform Service 服务已终止

您应该做的第一件事是在服务管理器中检查CDPSvc服务的状态。^{(Services Manager.)}Win + R )打开运行^(Run)提示，键入services.msc，然后按Enter键。在服务^(Services)窗口中，找到Connected Devices Platform 服务 ^{(Connected Devices Platform Service )}并双击打开它。确保^(Make)它正在运行。服务可能会不时自行启动，但也会不断失败。

也就是说，让我们看一下您可以尝试解决问题的选项。

检查相关服务
继续重启服务
打开共享体验
运行 SFC 工具

有时问题可能是由于导致问题的Windows更新。 Microsoft不断推出修复程序，因此请确保您的计算机上安装了所有更新。

1]检查相关服务

如果一个服务依赖于另一个服务或服务，如果这些服务不工作，它就不会工作。如果切换到Connected Devices Platform Service的^{(Platform Service)}Dependencies选项卡，则会出现三个服务：

网络连接代理
远程过程调用 (RPC)
TCP/IP 协议驱动程序

确保^(Make)这些服务按预期运行。您可以在服务部分找到它们。

2]继续重启服务

事件 ID 7023

Windows提供了一个选项，让服务在失败时继续重新启动。默认设置为两次尝试然后停止。但是，如果服务不断返回，则设置服务以不断重新启动可能会有所帮助。

打开服务后，切换到恢复选项卡^{(Recovery Tab)}。
将后续失败从“不采取任何行动”更改为“重新启动^(Restart)服务^(Service)” 。

疑难解答^{(Troubleshoot)}：Windows 服务无法启动^{(Windows Services will not start)}。

3]打开共享体验

这是Microsoft 论坛中报告的工作解决方案，它与^{(Microsoft Forums)}共享^(Shared)体验奇怪地相关。但是，用户还报告了更多错误和症状以及事件 ID 7023^{(Event ID 7023)}。这是清单。

Service “Connected Device Platform Service” cannot be started manually. Error message shown:Windows could not start Connected Device Platform Service service on Local Computer. Error 0x80004005: Unspecified error

System (more specifically explorer.exe) hangs for about 1-2 minutes after Windows 10 was booted.

Wireless Display Connection (WiDi) fails to connect.

解决方案是打开共享^(Shared)体验切换。

启用共享体验窗口

打开 Windows 设置 (Win + I)
导航到隐私 >共享体验^{(Shared Experiences)}> 跨设备共享
打开开关，上面写着“让我的其他设备（包括链接的手机和平板电脑）上的应用程序打开并在此设备上发送消息应用程序，反之亦然。
请开启

接下来，您可能需要从附近的每个人^(Everyone)或仅我的设备^(Devices)的下拉列表中进行一些试验。希望^(Hopefully)它应该解决问题。

4]运行SFC或系统文件检查器

系统文件检查器^{(System File Checker)}工具可以帮助修复任何损坏，即修复Windows安装中损坏的系统文件。您可以在提升的命令提示符下运行以下指定的命令。

sfc /scannow

扫描完成后，通过转到事件日志^{(Event Log)}检查您是否仍然收到错误。

我希望这些技巧之一可以帮助您解决连接设备^(Devices) 平台服务^{(Platform Service)}服务不断终止的问题。

The Connected Devices Platform Service service terminated

Whenever something fails on Windows, a service, а program, or anything, it is logged into Event vіewer. One such Event ID 7023. It is associated with the CDPSvc service. The full error message goes as follows.

The Connected Devices Platform Service service terminated with the following error: Unspecified error with an Event ID of 7023.

If you are receiving the same error, we will share some tips to help you resolve the problem.

What is the Connected Devices Platform Service (CDPSvc)

Before we go ahead and find a solution, know that this service is related to connecting peripherals and external devices. That includes Bluetooth, external storage, keyboard mouse, Printers, Camera, Smartphones, and so on. If the service is getting terminated, then the chances are that you will face issues with those devices.

The Connected Devices Platform Service service terminated

The first thing you should do is check the status of the CDPSvc service in the Services Manager. Open Run prompt using (Win + R), type services.msc, and then press the Enter key. In the Services window, locate the Connected Devices Platform Service and double click to open it. Make sure it is running. It is possible that the service starts on its own from time to time, but also keeps failing.

That said, let’s take a look at the options you can try to resolve the problem.

Check Dependent Service
Keep Restarting the Service
Turn on Shared Experiences
Run SFC tool

Sometimes the problems could be because of a Windows update that caused the problem. Microsoft keeps rolling out fixed, so make sure you have all the updates installed on your computer.

1] Check Dependent Service(s)

If a service depends on another service or service, it will not work if those services are not working. If you switch to the Dependencies tab of the Connected Devices Platform Service, there are three services:

Network Connection Broker
Remote Procedure Call (RPC)
TCP/IP Protocol Driver

Make sure these services are running as expected. You can find them in the services section.

2] Keep Restarting the Service

Event ID 7023

Windows offers an option for services to keep restarting if it fails. The default is set to two attempts and then stop. However, if the service keeps coming back, then set up the service to keep restarting might help.

Once you open the service, switch to Recovery Tab.
Change the Subsequent failures from “Take No Action” to “Restart the Service.”

Troubleshoot: Windows Services will not start.

3] Turn on Shared Experiences

This is a reported working solution in Microsoft Forums, which was oddly related to the Shared experiences. However, the user also reported a few more errors and symptoms along with Event ID 7023. Here is the list.

Service “Connected Device Platform Service” cannot be started manually. Error message shown:Windows could not start Connected Device Platform Service service on Local Computer. Error 0x80004005: Unspecified error

System (more specifically explorer.exe) hangs for about 1-2 minutes after Windows 10 was booted.

Wireless Display Connection (WiDi) fails to connect.

The solution was tur turn on Shared experience toggle.

Enable Share Experiences Windows

Open Windows Settings (Win + I)
Navigate to Privacy > Shared Experiences > Share across devices
Turn on the toggle, which says, “Let apps on my other devices (including linked phones and tablets) open and message apps on this device and vice versa.
Please turn it on

Next, you may have to experiment a bit with from the dropdown with Everyone nearby or My Devices only. Hopefully, it should resolve the problem.

4] Run SFC or System File Checker

System File Checker tool can help fix any corruption i.e., repair corrupted system files in a Windows installation. You can run the below-specified command in an elevated command prompt.

sfc /scannow

Once the scan complete, check if you are still getting the error by going to Event Log.

I hope one of these tips helps you resolve the problem you have where Connected Devices Platform Service service keeps getting terminated.

平任

About the author

我是一位强烈推荐的 Windows 10 专家，我专注于帮助人们个性化他们的计算机外观并使他们的 Office 工具更加用户友好。我利用自己的技能帮助他人找到使用 Microsoft Office 的最有效方法，包括如何格式化文本和图形以进行在线打印、如何为 Outlook 创建自定义主题，甚至如何自定义桌面任务栏的外观计算机。

Connected Devices Platform Service 服务已终止

什么是连接^(Connected) 设备^(Devices) 平台服务^{(Platform Service)}( CDPSvc )