您是否被锁定在您的Google 帐户(Google account)之外?可能是的,这就是你今天在这里的原因!谷歌(Google)账户作为我们的Gmail账户、谷歌(Google)文档、谷歌相册(Google Photos)、谷歌云端硬盘(Google Drive)等很重要,因此我们在无法登录时会感到恐慌。当您无法访问您存储的任何文档或数据时,这实际上会令人沮丧。
如果Google(Google)在您的帐户上发现任何可疑活动,它会锁定您的帐户,这主要是可疑的帐户恢复尝试。因此,如果您忘记了Google帐户密码,并且在尝试恢复帐户时,如果您填写了错误的详细信息,Google将锁定您的帐户。此外,多次帐户恢复尝试将导致Google帐户被锁定。Google通常会将您的帐户锁定一周。当您的Google 帐户被黑客入侵(Google Account is hacked)时,也会发生这种情况。
始终建议使用好的密码管理器来存储您的所有密码并避免这种情况。好吧(Well),在这篇文章中,我们将了解如果您被Google帐户锁定了该怎么办。
Google 帐户已锁定
如上所述,它从您的Google帐户恢复尝试开始,“忘记密码(Forgot Password)”。这会将您带到 Google 的帐户恢复页面accounts.google.com/signin/recovery,您可以在其中获取丢失的密码并通过回答您在创建帐户时可能设置的一些问题来恢复您的帐户。
如果您的答案与您最初发布的答案不匹配,Google会认为它可疑并锁定您的帐户。因此,基本上,有了这些答案,您必须证明您对帐户的所有权,否则它将被锁定。
如果您填写所有正确答案,Google会向您的辅助邮箱地址或您在设置此帐户时提供的电话号码发送一封验证电子邮件。因此,如果您没有配置恢复电子邮件或电话号码,或者无权访问它们,那么您可能无法证明所有权,也可能无法恢复您的Google帐户。
如果您无法使用Google 帐户(Google Account)怎么办?
让我们来看看帐户恢复过程。
如果您在同一台设备上登录您的辅助邮箱地址,您可能是最幸运的人。谷歌(Google)会直接给你设置新密码的选项,你可以在一分钟内访问你的帐户。此外,这里要记住的一个非常重要的一点是,如果从最近用于访问锁定帐户的设备上完成帐户恢复将更容易。避免(Avoid)使用移动设备,而更喜欢使用 PC 或笔记本电脑进行恢复过程。
当您未登录辅助邮箱地址时,让我们检查另一种情况。转到Google登录页面并输入您的电子邮件地址,然后单击Next。
点击忘记密码(Forgot Password)
如果您记得上一个密码,请输入该密码或单击“尝试另一种方式”。(Try Another Way.)
这将带您进入下一步,我们需要在创建此Google帐户时添加电话号码。输入您的电话号码以获取验证码并证明您的所有权。如果您无法再访问此电话号码,请单击我(Click)没有我的电话。(I don’t have my phone)
确认您在创建Google(Google)帐户时配置的辅助邮箱地址。如果您无权访问您的辅助邮箱地址,请单击尝试其他方式。 (Try another way. )
Google会在辅助邮箱地址中向您发送验证码,当您输入该验证码时,您会获得一个更改密码的链接。如果您的第一次恢复尝试失败,您可以再次尝试,然后您的恢复请求将发送给支持专家,您可以在 3-5 个工作日内得到回复。
这可能会解决您的问题,但如果您仍然无法使用Google帐户,您可以填写此表格以(form)获得进一步的帮助。Google 帐户恢复(Google Account Recovery)会在一两天内审核您的表单和联系人。
建议创建备份代码以避免此类情况。即使您无法访问辅助电话或电子邮件地址,备份(Back-up)代码也可帮助您恢复帐户。
如何创建一组Google 备份代码(Google Backup Codes)?
转到您的Google 帐户(Google Account),然后单击左侧导航面板中的安全 性。(Security )
向下滚动并点击两步验证(2-Step Verification)。
登录验证并在 2 Step Verification页面上,单击Backup Codes并单击SET UP。
两步验证(2-Step verification)对于确保您的帐户安全非常重要。此外,强烈建议您仔细遵循恢复过程,因为如果您不证明您对帐户的所有权, Google将不会归还该帐户。
我们希望这篇文章可以帮助您恢复您的Google帐户!
Locked out of Google Account? Follow these recovery steps
Are you locked оut of your Google account? Probably yes, that’s why you are here today! Google account is important as our Gmail account, Google documents, Google Photos, Google Drive, etc., and thus we panic when can’t log-in. It can actually be frustrating when you have no access to any of your documents or data stored.
Google locks your account if it sees any suspicious activity on your account, it is mostly the suspicious account recovery attempt. So, if you forget your Google account password and while trying to recover your account, if you fill in the wrong details, Google will lock your account. Also, multiple account recovery attempts will lead to a locked Google account. Google normally locks your account for a week. It also happens when your Google Account is hacked.
It is always suggested to use a good password manager to store all your passwords and avoid such situations. Well, in this post, we will learn what can you do if you are locked out of Google account.
Google Account Locked
As mentioned above, it starts with your Google account recovery attempt with, “Forgot Password”. This takes you to Google’s account recovery page accounts.google.com/signin/recovery, wherein you can get your lost password and recover your account by answering some questions which you might have set up while creating the account.
If your answers don’t match to your originally posted answers, Google finds it suspicious and locks your account. So basically, with these answers, you have to prove your ownership to your account or else it will get locked.
If you fill in all the correct answers, Google will send a verification email to your recovery email address or the phone number provided by you while setting up this account. So, if you don’t have a recovery e-mail or phone number configured, or don’t have access to them, then you might not be able to prove ownership and perhaps won’t be able to recover your Google account.
What to do if you are locked out of Google Account?
Let’s go through the account recovery process.
You could be the luckiest person if you are logged in to your recovery email address on that same device. Google will directly give you the option of setting a new password and you can access your account in a minute. Also, a very important point to remember here is that the account recovery will easier if done from a device recently used to access the locked account. Avoid mobile devices and prefer using a PC or a laptop for the recovery process.
Let’s check the other scenario when you are not logged into your recovery email address. Go to the Google sign-in page and enter your email address and click on Next.
Click on Forgot Password
If you remember your last password, enter it or click on Try Another Way.
This will take you to the next step where we need the phone number added while creating this Google account. Put in your phone number to get the verification code and prove your ownership. Click on I don’t have my phone, if you do not have access to this phone number anymore.
Confirm your recovery email address which you configured while creating the Google account. If you do not have the access to your recovery email address, click on Try another way.
Google sends you the verification code in the recovery email address and when you enter that code, you get a link to change your password. In case your first recovery attempt fails, you can try it again and then your recovery request is sent to the support specialist and you can expect the response in 3-5 working days.
This might resolve your issue but if you are still locked out of Google account, you can fill this form for further assistance. The Google Account Recovery reviews your form and contacts in a day or two.
It is recommended to create back-up codes to avoid such situations. Back-up codes help you recovering your account even if you don’t have access to your recovery phone or email address.
How to create a set of Google Backup Codes?
Go to your Google Account and click on Security from the left navigation panel.
Scroll down and click on 2-Step Verification.
Sign-in to verify and on the page of 2 Step Verification, click on Backup Codes and click on SET UP.
2-Step verification is very important to keep your account safe. Also, it is highly recommended to follow the recovery process carefully as Google will not return the account if you won’t prove your ownership to the account.
We hope this post helps you recover your Google account back!