如果您的键盘^(Keyboard)和鼠标在将您的 Windows 计算机从^(Mouse)睡眠模式^{(Sleep Mode)}唤醒后没有响应，那么这篇文章一定会对您有所帮助。一些用户报告说，当他们将系统从睡眠模式唤醒时，他们的键盘和鼠标没有响应。用户的笔记本电脑触摸板也遇到了同样的问题。

^(Keyboard)从睡眠模式唤醒^{(Sleep Mode)}电脑后^(Computer)键盘和鼠标^(Mouse)无响应

以下解决方案可能会帮助您解决问题：

1. 检查是否允许设备唤醒计算机。
2. 运行硬件^{(Run Hardware)}和设备^(Devices) 疑难解答^{(Troubleshooter)}。
3. 重置电源选项设置。
4. 更新或重新安装键盘和鼠标驱动程序。
5. 将 BIOS 重置为默认值。

1]检查^(Check)是否允许设备唤醒计算机

如果不允许设备唤醒计算机，则进入睡眠模式后将不会响应。因此^(Hence)，请检查您的USB设备是否允许唤醒计算机。此方法已解决许多用户计算机上的问题。

请按照以下步骤操作：

1. 启动运行对话框。
2. 键入devmgmt.msc并单击确定以启动设备管理器^{(Device Manager)}。
3. 展开鼠标和其他指针设备^{(Mice and other pointing devices)}节点。它将显示您已连接到计算机的USB鼠标。^(USB)
4. 右键单击^{(Right-click)}USB鼠标^(USB)并选择Properties。
5. 现在，单击电源管理^{(Power Management)}选项卡并检查是否启用了允许此设备唤醒计算机^{(Allow this device to wake the computer)}选项。
6. 如果该选项被禁用，请通过单击它旁边的复选框来启用它。之后单击确定以保存更改。

重复相同的步骤检查外部USB键盘的电源管理^{(Power Management)}设置。但这一次，您必须在上面的步骤 3 中展开键盘^(Keyboards)节点。

2]运行硬件^{(Run Hardware)}和设备^(Devices) 疑难解答^{(Troubleshooter)}

连接您的USB鼠标和键盘并运行硬件和设备疑难解答程序，看看它是否有帮助。硬件^(Hardware)和设备疑难解答^{(Devices Troubleshooter)}在Windows 10 设置^(Settings)应用中不可用。因此^(Hence)，您必须在命令提示符^{(Command Prompt)}中运行命令才能启动它。

启动命令提示符^{(Command Prompt)}并将以下命令粘贴到其中。之后，按Enter。

msdt.exe -id DeviceDiagnostic

这将在Windows 10上启动^{(Windows 10)}硬件^(Hardware)和设备^(Devices) 疑难解答^{(Troubleshooter)}。

3]重置电源选项设置

如果上述方法没有解决您的问题，您可以尝试重置电源^(Power)选项设置。请按照下列步骤操作：

单击任务栏搜索图标。

键入^(Type)cmd 并按Enter。这将启动命令提示符^{(Command Prompt)}。

复制以下命令并将其粘贴到命令提示符^{(Command Prompt)}中，然后按 Enter^(Enter)。

powercfg –restoredefaultschemes

等到^(Wait)命令执行完毕。之后，关闭命令提示符^{(Command Prompt)}。

检查问题是否已解决。

相关^(Related)：如何在 Windows中恢复丢失的默认电源计划。

4]更新^(Update)或重新安装键盘和鼠标驱动程序

有时，由于驱动程序过时而出现问题。因此^(Hence)，在这种情况下，更新键盘和鼠标驱动程序会有所帮助。

下面列出的步骤将帮助您：

1. Win + R键启动运行^(Run)对话框。
2. 键入devmgmt.msc并按Enter启动设备管理器^{(Device Manager)}。
3. 展开键盘^(Keyboards)节点。
4. 右键单击^{(Right-click)}USB键盘^(USB)并选择更新驱动程序^{(Update driver)}选项。
5. 现在，选择自动搜索驱动程序^{(Search automatically for drivers)}选项。之后，Windows将在线搜索最新的驱动程序并自动安装。
6. 完成后，重新启动计算机并查看问题是否已解决。

重复上述步骤以更新USB鼠标驱动程序。但这一次，您必须在上面的步骤 3 中展开鼠标和其他指针设备^{(Mouse and other pointing devices)}节点。

如果更新驱动程序确实解决了问题，请尝试重新安装驱动程序。为此，首先，从设备管理器^{(Device Manager)}中卸载鼠标和键盘的驱动程序，然后重新启动计算机。重启设备后，Windows会自动安装最新的驱动程序。

更新或重新安装触摸板驱动程序的步骤相同。

相关^(Related)：如何在 Windows 上更改睡眠设置^{(How to change Sleep settings on Windows)}。

5]将BIOS重置为默认值

如果以上方法都不能帮助您解决问题，您可以尝试重置系统 BIOS。

希望有帮助。

相关帖子^{(Related posts)}：

• 电脑无法识别显示器、键盘或鼠标^{(Computer not recognizing Monitor, Keyboard or Mouse)}。
• Mouse Pointer lags or freezes on Windows 11/10。

Keyboard and Mouse won't respond after waking PC from Sleep Mode

If your Keyboard and Mouse do not respond after waking yоur Windows computer from Sleep Mode, then this post is sure to help you. Some users have reported that their keyboards and mice do not respond when they wake their systems from sleep mode. Users have also experienced the same issue with their laptop touchpads.

Keyboard & Mouse won’t respond after waking Computer from Sleep Mode

The following solutions may help you resolve the problem:

1. Check if the device is allowed to wake the computer.
2. Run Hardware and Devices Troubleshooter.
3. Reset the Power options settings.
4. Update or reinstall keyboard and mouse drivers.
5. Reset BIOS to default.

1] Check if the device is allowed to wake the computer

If the device is not allowed to wake the computer, it will not respond after the sleep mode. Hence, check whether your USB device is allowed to wake the computer or not. This method has fixed the issue on the computers of many users.

Follow the steps written below:

1. Launch the Run dialog box.
2. Type devmgmt.msc and click OK to launch the Device Manager.
3. Expand the Mice and other pointing devices node. It will show the USB mouse that you have connected to your computer.
4. Right-click on the USB mouse and select Properties.
5. Now, click on the Power Management tab and check whether the Allow this device to wake the computer option is enabled or not.
6. If the option is disabled, enable it by clicking on the checkbox adjacent to it. After that click OK to save the changes.

Repeat the same steps to check the Power Management settings for the external USB keyboard. But this time, you have to expand the Keyboards node in step 3 above.

2] Run Hardware and Devices Troubleshooter

Connect your USB mouse and keyboard and run the Hardware and Devices Troubleshooter and see if it helps. The Hardware and Devices Troubleshooter is not available in the Windows 10 Settings app. Hence, you have to run a command in the Command Prompt to launch it.

Launch the Command Prompt and paste the following command into it. After that, press Enter.

msdt.exe -id DeviceDiagnostic

This will launch the Hardware and Devices Troubleshooter on Windows 10.

3] Reset the Power options settings

If the above method did not solve your issue, you can try to reset the Power options settings. Follow the below-listed steps:

Click on the Taskbar search icon.

Type cmd and press Enter. This will launch the Command Prompt.

Copy the following command and paste it into the Command Prompt and hit Enter.

powercfg –restoredefaultschemes

Wait till the command is executed. After that, close the Command Prompt.

Check if the issue is solved.

Related: How to restore missing Default Power Plans in Windows.

4] Update or reinstall keyboard and mouse drivers

Sometimes, the issue occurs due to outdated drivers. Hence, in this case, updating the keyboard and mouse drivers can help.

The below-listed steps will help you with that:

1. Launch the Run dialog box by pressing Win + R keys.
2. Type devmgmt.msc and hit Enter to launch the Device Manager.
3. Expand the Keyboards node.
4. Right-click on the USB keyboard and select the Update driver option.
5. Now, select the Search automatically for drivers option. After that, Windows will search for the latest drivers online and install them automatically.
6. When it is done, restart your computer and see if the issue is solved.

Repeat the same procedure explained above to update the USB mouse drivers. But this time, you have to expand the Mouse and other pointing devices node in step 3 above.

If updating the drivers does fix the issue, try reinstalling the drivers. For this, first, uninstall the drivers of the mouse and keyboard from the Device Manager and restart your computer. After restarting the device, Windows will install the latest driver automatically.

The steps are the same to update or reinstall the touchpad driver.

Related: How to change Sleep settings on Windows.

5] Reset BIOS to default

If none of the above methods helped you fix the issue, you can try to reset your system BIOS.

Hope something helps.

Related posts:

• Computer not recognizing Monitor, Keyboard or Mouse.
• Mouse Pointer lags or freezes on Windows 11/10.

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