Uplay用于管理 Ubisoft 游戏的数字分发、DRM ^(Ubisoft)、^(DRM)多人游戏和通信，它是每个Ubisoft游戏的重要组成部分。一些 PC 用户尝试在 Windows 11/10 计算机上启动游戏或登录 Uplay 时可能会遇到“ A Ubisoft 服务当前不可用^{(A Ubisoft service is currently unavailable)}”错误消息。在这篇文章中，我们将确定潜在原因，然后提供可能的解决方案，您可以尝试帮助解决此问题。

错误消息可以由以下任何一种触发：

• 时间和日期设置不正确。
• ProgramData中的一个损坏的进程正在运行。
• Uplay 与安装的Hamachi程序冲突。
• IPv6用作连接协议。
• ^(Network)计算机上各种网络设置的网络问题。

育碧^(Ubisoft)服务目前不可用

如果您遇到育碧服务当前不可用，请稍后重^{(A Ubisoft service is currently unavailable, Please try again later)}试的错误，您可以尝试以下推荐的解决方案，不分先后。

1. 检查计算机上的时间^(Time)和日期^(Date)
2. 结束从任务管理器^{(Task Manager)}中的ProgramData运行的错误进程
3. 卸载 Hamachi 程序
4. 禁用 IPv6
5. 使用静态 IP 和 DNS 地址
6. 完全重置主机文件
7. 运行 SFC/DISM 扫描
8. 执行网络重置。

现在让我们深入了解解决方案中涉及的步骤的详细说明。

1]检查^(Check)计算机上的时间^(Time)和日期^(Date)

为防止在使用Ubisoft和Uplay在线服务时出现各种安全问题，您需要确保计算机上的时间和日期设置正确。就是这样：

• 按Windows键 + I 组合键启动设置应用程序^{(launch the Settings app)}。
• 单击以打开时间和语言^{(Time & Language)}部分。
• 导航到 左侧导航菜单中的日期和时间选项卡。^{(Date & time)}
• 在日期和时间^{(Date & Time)} 选项卡中，确保您的计算机的日期和时间设置正确。如果时间不正确，您可以尝试打开 或关闭自动设置时间选项^{(Set time automatically option)} ，具体取决于当前状态。
• 要更改日期，请在Date下单击下拉菜单按钮以在日历中查找当前月份，然后单击当前日期。
• 要更改时间，请在“时间”下单击^(Time)要更改的小时、分钟或秒，然后滑动数值，直到根据您的时区选择正确的值。
• 完成时间设置更改后，单击确定^(OK)。

或者，如果通过设置^(Settings)应用程序调整时间和日期不能解决问题，您可以尝试通过控制面板^{(Control Panel)}设置时间和日期。设置类似，但现在您可以将时间设置为与互联网时间同步。

就是这样：

• 按Windows键 + R。在“运行”^(Run)对话框中，键入control并按 Enter。
• 控制面板^{(Control Panel)}打开后，将视图更改为大图标或小^(Small)图标，然后向下浏览窗口以打开日期和时间^{(Date and Time)}选项。
• 在日期^(Date)和时间^(Time)选项卡中，单击 顶部的更改日期和时间按钮，您可以在此处进行设置。^{(Change date and time)}

或者，您可以按照以下步骤选择与在线时间服务器同步时间。

• 导航到日期和时间窗口中的Internet 时间选项卡。^{(Internet Time)}
• 单击更改设置。^{(Change settings.)}
• 选中与 Internet 时间服务器同步^{(the Synchronize with an Internet time server)}选项旁边的框。
• 单击立即更新^{(Update now)}按钮。
• 单击确定^(OK)>应用^(Apply)>确定^(OK)并关闭控制面板。

2]结束从任务管理器^{(Task Manager)}中的ProgramData运行的错误进程

有一个从ProgramData运行的损坏文件。它属于 Ubisoft，但它经常损坏并阻止用户打开该实用程序。进程名称是一串完全不相关的字母，在任务管理器^{(Task Manager)}中的每台计算机上都不同。要结束此任务，请执行以下操作：

• 打开Uplay或 Ubisoft 游戏，然后等待屏幕提示您输入凭据。应该出现“ A Ubisoft服务当前不可用”错误。
• ^(Press)同时按下Ctrl + Shift + Esc组合键以打开任务管理器^{(Task Manager)}实用程序。
• 单击  窗口左下方的更多详细信息以展开^{(More details)}任务管理器^{(Task Manager)}。
• 留在 流程中。^(Processes.)
• 向下滚动，直到到达后台进程^{(Background processes)}列表并查找与之关联的文件——它可能以一个不寻常的名称开头——OTlzNDJh…^{(– OTlzNDJh…)}或 YTliND…
• 选择它并  从窗口的右下角选择结束任务选项。^{(End task)}
• 确认^(Confirm)可能出现的任何对话框。之后^(Afterward)，检查您现在是否可以在您的计算机上登录 Uplay。

3]卸载Hamachi程序

LogMeIn Hamachi 是一个 虚拟专用网络 (VPN) 应用程序^{(virtual private network (VPN) application)}。它能够在网络地址转换 ( NAT^(NAT) ) 防火墙后面的计算机之间建立直接链接，而无需重新配置（当用户的 PC 无需来自Internet/WAN端的中继即可直接访问时）；换句话说，它通过Internet建立连接，模拟计算机通过局域网 ( ^(Internet)LAN )连接时可能存在的连接。

Hamachi程序可以通过程序和功能小程序卸载Windows 10中程序的正常卸载^{(uninstalling programs in Windows 10)}方式。

卸载过程完成后，重新启动计算机并查看“ A Ubisoft服务当前不可用”错误消息是否仍然出现。

4]禁用IPv6

要禁用 IPv6，请执行以下操作：

• 按Windows + R组合键。在“运行”^(Run)对话框中，键入ncpa.cpl并按 Enter。
• 当Internet 连接^{(Internet Connection)} 窗口打开时，双击您的活动网络适配器^{(Network Adapter)}。
• 然后单击属性^(Properties)并在列表中找到Internet 协议版本 6^{(Internet Protocol Version 6)} 条目。
• 取消选中此条目旁边的复选框。
• 单击确定^(OK)。

重新启动计算机以确认更改并检查问题是否仍然存在。

5]使用静态IP和DNS地址

默认情况下，您计算机的 IP 和DNS地址会随着时间而改变，这可能会导致出现“ A Ubisoft服务当前不可用”的错误消息。

要分配静态 IP 和DNS地址，请执行以下操作：

• 单击开始并键入cmd，然后按 Enter。
• 输入下面的命令，然后按 Enter^(Enter)。

ipconfig /all

• 向下滚动^(Scroll)到与您正在使用的连接对应的网络适配器，并记下Default Gateway、  Subnet Mask、  MAC 和 DNS。
• 接下来，按Windows + R组合键。在“运行”^(Run)对话框中，键入ncpa.cpl并按 Enter。
• 左键单击您的活动网络适配器，然后单击“ 属性”。^{(Properties.)}
• 在列表中找到Internet Protocol Version 4 (TCP/IPv4)项。
• 点击它以选择它，然后单击下面的“ 属性^(Properties)” 按钮。
• 留在“ 常规”选项卡中，将“^(General)属性^(Properties)”窗口 中的单选按钮切换为“使用以下 DNS 服务器地址^{(Use the following DNS server addresses)}”并分别使用 8.8.8.8 和 8.8.4.4  。
• 切换到“使用以下 IP 地址”并使用与您记下的^{(Use the following IP address)}默认网关^{(Default Gateway)}相同的数字 ，但将最后一个点之后的最后一位数字更改为其他数字。填写^(Fill)与您记下相同的其他信息。

检查问题是否已解决。

6]完全重置主机文件

当涉及到网络问题时， Hosts文件是一个重要的文件。重置 Hosts 文件^{(Resetting the Hosts file)}可以解决许多不同的问题，包括“ A Ubisoft服务当前不可用”错误。

7]运行SFC扫描

网络问题通常与系统相关。这些问题根植于系统文件深处，尝试解决它们的唯一方法是运行系统文件检查器 (SFC)。该过程将扫描您的系统文件以查找错误并可能修复或替换它们。

8]执行网络重置

执行网络重置是解决“ A Ubisoft服务当前不可用”错误的另一种简单方法。

要重置网络，请执行以下操作：

• 按Windows Key + R组合键。键入ms-settings:在“运行”^(Run)对话框中，然后按 Enter^(Enter)以启动“设置”^(Settings)应用。
• 单击以打开“网络和 Internet^{(Network & Internet)} ”部分。
• 在“状态”^(Status)选项卡中，在窗口的右窗格中向下滚动，直到到达“网络重置^{(Network reset)}”链接。
• 单击^(Click)它并按照屏幕上的说明进行操作。

完成网络重置过程后，请检查问题是否已解决。

Hope one of these solutions helps you resolve this Uplay issue!

A Ubisoft service is currently unavailable on Windows 11/10

Uplay is used to manage digital distribution, DRM, multiplayer, and communications for Ubisoft games and it’s a vital part of each Ubisoft game. Some PC users when trying to launch a game or to log in to Uplay on your Windows 11/10 computer might encounter the “A Ubisoft service is currently unavailable” error message. In this post, we will identify the potential causes and then provide possible solutions that you can try to help remediate this issue.

The error message can be triggered by any of the following:

• Time and date are set incorrectly.
• A broken process in ProgramData is running.
• Uplay conflicting with installed Hamachi program.
• IPv6 is used as the connection protocol.
• Network issues with various network settings on your computer.

A Ubisoft service is currently unavailable

If you are faced with A Ubisoft service is currently unavailable, Please try again later error, you can try the recommended solutions below in no particular order.

1. Check the Time and Date on your computer
2. End a faulty process running from ProgramData in Task Manager
3. Uninstall the Hamachi program
4. Disable IPv6
5. Use static IP and DNS Addresses
6. Completely reset the Hosts file
7. Run the SFC/DISM scan
8. Perform a Network Reset.

Now let’s dive into the detailed description of the steps involved in the solutions.

1] Check the Time and Date on your computer

To prevent various security issues while using Ubisoft and Uplay online services, you need to ensure that the time and date on your computer is set up correctly. Here’s how:

• Press Windows key + I key combination to launch the Settings app.
• Click to open the Time & Language section.
• Navigate to the Date & time tab at the left-side navigation menu.
• In the Date & Time tab, make sure that your computer’s date and time are set up correctly. If the time is not correct, you can try turning the Set time automatically option on or off, depending on the current state.
• To change the date, under Date, click the dropdown menu button to find the current month in the calendar, and then click the current date.
• To change the time, under Time, click the hour, minutes, or seconds that you want to change, and then slide the values until you settle for the one correct according to your time zone.
• When you have finished changing the time settings, click OK.

Alternatively, if adjusting time and date via the Settings app doesn’t fix the issue, you can try setting the time and date via the Control Panel. The settings are similar but now you can set your time to sync with the internet time.

Here’s how:

• Press Windows key + R. In the Run dialog box, type control and hit Enter.
• After Control Panel opens, change the view to Large or Small icons and navigate down through the window to open the Date and Time option.
• From the Date and Time tab, click the Change date and time button at the top and you can set it up here.

Alternatively, you can choose to synchronize time with an online time server by following these steps.

• Navigate to the Internet Time tab in the Date and Time window.
• Click the Change settings.
• Check the box next to the Synchronize with an Internet time server option.
• Click on the Update now button.
• Click OK > Apply > OK and close Control Panel.

2] End a faulty process running from ProgramData in Task Manager

There is a certain broken file which runs from ProgramData. It belongs to Ubisoft but it often goes corrupt and prevents users from opening the utility at all. The process name is a string of totally unrelated letters and it differs on each computer in Task Manager. To end this task, do the following:

• Open up Uplay or a Ubisoft game and wait for the screen prompting you to enter your credentials. The “A Ubisoft service is currently unavailable” error should appear.
• Press the Ctrl + Shift + Esc key combination at the same time to open the Task Manager utility.
• Click on More details at the bottom left part of the window to expand Task Manager.
• Stay in the Processes.
• Scroll down until you reach the Background processes list and look for a file associated with it – It may start with an unusual name – OTlzNDJh… or YTliND…
• Select it and choose the End task option from the lower right part of the window.
• Confirm any dialogs which may appear. Afterward, check to see if you are now able to log in to Uplay on your computer.

3] Uninstall the Hamachi program

LogMeIn Hamachi is a virtual private network (VPN) application. It is capable of establishing direct links between computers that are behind network address translation (NAT) firewalls without requiring reconfiguration (when the user’s PC can be accessed directly without relays from the Internet/WAN side); in other words, it establishes a connection over the Internet that emulates the connection that would exist if the computers were connected over a local area network (LAN).

The Hamachi program can be uninstalled the normal way of uninstalling programs in Windows 10 via Programs and Features applet.

When the uninstall process completes, restart your computer and see if the ‘A Ubisoft service is currently unavailable’ error message still appears.

4] Disable IPv6

To disable IPv6, do the following:

• Press Windows + R key combo. In the Run dialog box, type ncpa.cpl and hit Enter.
• When the Internet Connection window opens, double-click on your active Network Adapter.
• Then click Properties and locate the Internet Protocol Version 6 entry on the list.
• Uncheck the checkbox next to this entry.
• Click OK.

Restart your computer to confirm the changes and check to see if the problem persists.

5] Use static IP and DNS addresses

By default, IP and DNS address of your computer change over time and this might cause the ‘A Ubisoft service is currently unavailable’ error message to appear.

To assign static IP and DNS address, do the following:

• Click Start and type cmd, then hit Enter.
• Type in the command below and hit Enter.

ipconfig /all

• Scroll down towards the network adapter which corresponds with the connection you are using and take note of Default Gateway, Subnet Mask, MAC and DNS.
• Next, press Windows + R key combo. In the Run dialog box, type ncpa.cpl and hit Enter.
• Left-click your active network adapter and click on the Properties.
• Locate the Internet Protocol Version 4 (TCP/IPv4) item on the list.
• Tap on it to select it and click the Properties button below.
• Stay in the General tab and switch the radio button in the Properties window to “Use the following DNS server addresses” and use 8.8.8.8 and 8.8.4.4 respectively.
• Switch to “Use the following IP address” and use the same number as the Default Gateway you made note of but change the last digit after the last dot to something else. Fill out other information the same as you took note.

Check if the issue is resolved.

6] Completely reset the Hosts file

The Hosts file is an important file when it comes to networking issues. Resetting the Hosts file can resolve many different problems, including the “A Ubisoft service is currently unavailable” error.

7] Run the SFC scan

Networking issues can often be system-related. These problems are rooted deep inside the system files and the only way to try to resolve them is by running the System File Checker (SFC). The procedure will scan your system files for errors and possible repair or replace them.

8] Perform a Network Reset

Performing a Network reset is yet another simple method of resolving the “A Ubisoft service is currently unavailable” error.

To reset the network, do the following:

• Press Windows Key + R key combination. Type ms-settings: in the Run dialog box and hit Enter to launch the Settings app.
• Click to open the Network & Internet section.
• In the Status tab, scroll down at the right pane of the window until you reach the Network reset link.
• Click on it and follow the on-screen instructions.

Once you complete the network reset process, check to see if the issue is resolved.

Hope one of these solutions helps you resolve this Uplay issue!

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