虽然我们大多数人只在您的手机上使用WhatsApp服务，但您也可以在您的互联网浏览器中访问它。(WhatsApp)浏览器服务称为WhatsApp Web。但是，如果在任何时间点，WhatsApp网络无法在您的Windows计算机上运行，那么这些建议之一肯定会帮助您解决问题。
WhatsApp Web 无法在 PC 上运行
如果WhatsApp Web无法正常工作，则问题可能出在您的帐户、服务器或浏览器/计算机上。尝试这些分辨率并查看：
- 检查WhatsApp服务器和您的帐户的状态
- 注销并重新登录
- 清除浏览器缓存并检查
- 换个浏览器看看
- 检查浏览器兼容性
- 暂时禁用防火墙和安全程序(Firewall)
- 运行Internet 连接(Internet Connections)疑难解答。
- 联系网络管理员。
如果您遇到WhatsApp web 无法在计算机上运行的问题，请依次尝试以下解决方案：
1]检查(Check)WhatsApp服务器的状态和您的帐户
如果您想检查WhatsApp服务器和您的帐户的状态，最好的方法是验证WhatsApp是否在您的手机上运行。尝试发送一两条消息以确定。如果该服务无法在您的手机上运行，那么它也无法在您的计算机/浏览器上运行。
如果该服务在您的手机上有效，请转到下一个建议。
2]注销并再次登录
当您通过您登录 WhatsApp 的手机扫描条形码后登录WhatsApp网站时，(WhatsApp)注销将直接通过系统完成。
选择菜单，然后单击注销(Log)。
3]清除浏览器缓存并检查
每当您第一次访问网站时，缓存文件都会离线存储。这有助于在您下次加载同一网站时快速检索数据。这也意味着网页将加载得更快。
但是，如果与某个网页关联的缓存文件损坏，则该网页可能无法正确加载。解决方法是清除浏览器缓存文件(clear browser cache files)。当您再次访问该网页时，缓存将再次自行构建。
4]更改浏览器并查看
如果WhatsApp在您的手机上运行良好，则问题出在浏览器或系统上。因此，请尝试在其他浏览器上打开WhatsApp网页。如果它在其他浏览器上也不起作用，请在其他系统上尝试以隔离问题。
如果WhatsApp网页版在其他系统上也无法正常工作，请检查您的手机是否能够扫描代码。可能是相机问题或其他问题。
5]检查浏览器兼容性
如果您认为问题出在浏览器上，请检查浏览器兼容性并更新浏览器。WhatsApp网页版仅适用于某些浏览器，例如Google Chrome、Safari、Firefox、Opera和Edge。不支持Internet Explorer等其他浏览器。更重要的是，如果这些浏览器的版本过时，它们将无法工作。
还建议更新浏览器(update the browsers)。如果更新浏览器没有帮助，您还可以考虑重置浏览器(resetting the browser)。请(Please)检查可能阻止WhatsApp网络服务的扩展程序和插件。
此外，阻止脚本可能会导致某些网站出现问题，因此请禁用可能导致此类问题的插件或扩展。
6]暂时禁用(Disable)防火墙(Firewall)和安全程序
虽然防火墙(Firewall)和安全程序对于确保系统安全非常重要，但有时它们会错误地标记正版应用程序。如果这引起了讨论中的问题，您可以暂时禁用 Windows Defender 防火墙(disable the Windows Defender Firewall )和安全程序，并检查WhatsApp网络是否开始工作。如果是，请将其添加到安全程序的白名单中。
7]运行(Run)Internet(Internet Connections)连接疑难解答
Internet 连接(Internet Connections)疑难解答不仅检查 Internet 连接，还检查影响某些网站正常运行的其他问题。运行Internet 连接(Internet Connections)疑难解答的过程如下：
单击(Click)“开始(Start)”按钮，然后转到 Settings > Updates & Security > Troubleshoot。
从列表中选择Internet 连接(Internet Connections)疑难解答并运行它。
检查这是否解决了您的问题。
8]联系网络管理员
如果WhatsApp Web通知您您正在使用阻止WhatsApp Web正常运行的 Wi-Fi 网络，请要求您的网络管理员绕过web.whatsapp.com、*.web.whatsapp.com和*.whatsapp.net _
如果WhatsApp 桌面应用程序无法运行或无法连接(WhatsApp Desktop app not working or connecting)，这篇文章将为您提供帮助。
WhatsApp Web not working on PC
While most of us use the WhatsApp servicе only on your mobile phone, it can also be accessed іn your internet brоwser. The browser ѕervice is cаlled WhatsApp Web. However, if at any point in time, WhatsApp web is not working on your Windows computer, then one of these suggestions is sure to help you fix the problem.
WhatsApp Web not working on PC
If WhatsApp Web is not working, then the problem could be either with your account, the server, or your browser/computer. Try these resolutions and see:
- Check the status of the WhatsApp server and your account
- Log out and Log in again
- Clear browser cache and check
- Change the browser and see
- Check browser compatibility
- Disable the Firewall and security programs temporarily
- Run the Internet Connections troubleshooter.
- Contact Network Administrator.
If you encounter the issue of WhatsApp web not working on the computer, try the following solutions sequentially:
1] Check the status of the WhatsApp server and your account
If you wish to check the status of the WhatsApp server and your account, the best method would be to verify whether WhatsApp is working on your mobile phone or not. Try sending a message or two to be sure. If the service doesn’t work on your phone, it won’t work on your computer/browser either.
If the service works on your phone, please move to the next suggestion.
2] Log out and log in again
While you log in to WhatsApp web after scanning through the barcode through the phone on which you are logged on to WhatsApp, logging out is to be done directly through the system.
Select the menu and then click on Log out.
3] Clear browser cache and check
The cache files are stored offline whenever you visit a website for the first time. This helps in retrieving data quickly when you load the same website the next time. It also means that the webpage will load faster.
However, if the cache files associated with a certain webpage are corrupt, the webpage might not load properly. The resolution is to clear browser cache files. When you visit the webpage again, the cache will build itself again.
4] Change the browser and see
If WhatsApp works fine on your phone, the problem is either with the browser or the system. So, try opening WhatsApp web on a different browser. If it doesn’t work on a different browser either, try it on a different system to isolate the issue.
In the rare event where WhatsApp web doesn’t work on the other system either, check if your phone is able to scan the code or not. It could be an issue with the camera or otherwise.
5] Check browser compatibility
In case you figure that the problem is with the browser, please check browser compatibility and update the browsers. WhatsApp web will only work with certain browsers like Google Chrome, Safari, Firefox, Opera, and Edge. Other browsers such as Internet Explorer are not supported. Even more, they won’t work if the versions of these browsers are obsolete.
It is also advisable to update the browsers. If updating the browser doesn’t help, you could also consider resetting the browser. Please check for extensions and plugins which could be preventing the WhatsApp web service.
Also, blocking scripts can cause issues with some websites, so please disable addons or extensions that may potentially be causing such issues.
6] Disable the Firewall & security programs temporarily
While the Firewall and security programs are very important to keep your system secure, at times they falsely flag genuine applications. In case this has caused the issue in discussion, you could temporarily disable the Windows Defender Firewall and the security programs and check if WhatsApp web starts working. If it does, please add it to the whitelist of the security programs.
7] Run the Internet Connections troubleshooter
The Internet Connections troubleshooter doesn’t just check for the internet connection but for other issues impacting certain websites from functioning properly. The procedure to run the Internet Connections troubleshooter is as follows:
Click on the Start button and then go to Settings > Updates & Security > Troubleshoot.
Select the Internet Connections troubleshooter from the list and run it.
Check if this fixes your problem.
8] Contact Network Administrator
If WhatsApp Web notified you that you’re on a Wi-Fi network that is preventing WhatsApp Web from operating correctly, please ask your network administrator to bypass traffic to web.whatsapp.com, *.web.whatsapp.com and *.whatsapp.net.
This post will help you if WhatsApp Desktop app not working or connecting.
