如果您在Xbox One主机上启动游戏或应用程序时收到错误代码0x803F8001,询问“您是否拥有此游戏或应用程序(Do you own this game or app)” ,那么这篇文章将帮助您解决该问题。这是您将看到的完整错误消息:
Do you own this game or app? If you have a game disc, insert it now. Otherwise, make sure you’re signed in to Xbox Live. If you don’t have rights for playing it, you’ll need to buy it at Microsoft Store. (0x803f8001)
该错误是由于您的帐户与拥有该应用程序或游戏的帐户之间的使用权或所有权而发生的。系统无法验证,因此显示此错误代码。
您是否拥有此游戏或应用程序,0x803f8001
逐一遵循这些方法,找出哪一种可以解决您在Xbox One上的问题。这样,下次发生问题时就更容易找出问题所在。
- 插入游戏光盘
- 登录 Xbox Live
- 要求所有者登录 Xbox Live
- 检查 Xbox Live 状态
- 重新开始游戏
- 重新启动控制台
- 购买数字副本。
确保(Make)您有稳定的互联网连接作为验证需要
1]插入游戏光盘
(Disc)当您玩基于光盘的游戏时,它应保持插入Xbox 控制台的驱动器中。(Xbox Console)这是验证您拥有该游戏的唯一方法。如果您购买了其中一个货架,Xbox 正在转向数字游戏,这就是您证明它的方式。
该提示不适用于 Xbox One S 或任何不随驱动器一起提供的控制台。
2] 登录 Xbox Live
要玩游戏或使用应用程序,您必须登录 Xbox Live。大多数用户将他们的个人资料设置为自动登录或使用控制器,如果您不是这种情况,那么您:
- 按(Press)控制器上的Xbox 指南(Xbox Guide)按钮
- 导航到最左侧以查找所有配置文件的列表
- 选择您的个人资料,然后登录
如果您启用了密码,您可能需要输入密码。重新启动游戏,它应该可以正常工作。
3]要求(Ask)所有者登录 Xbox Live
Xbox Live允许游戏所有者与同一控制台上的帐户共享游戏。但是,这仅适用于他们的Home Xbox。如果Home Xbox(Home Xbox)上的任何人都已登录控制台,则他或她将能够使用所有者拥有的游戏。因此,您需要将当前主机设置为 Home Xbox( set the current console as Home Xbox),并且游戏或应用的所有者也应登录主机。
4]检查Xbox Live状态
Xbox服务(Services)经常出现故障。有时,这些服务无法验证实时状态(Live Status)。因此,如果您在玩游戏之前等待他们解决,这将有所帮助。有两种方法可以找到Xbox Live 状态(Xbox Live Status):
在网上(On the web)
访问 Xbox Live 状态网页(web page)以检查是否有任何服务已关闭。
在 Xbox One 上(On Xbox One)
- 按(Press)Xbox 指南(Xbox Guide)按钮打开 指南菜单。
- 选择 Settings > All Settings > Network > Network设置
- Xbox Live状态信息可以在屏幕上找到。
您还可以选择测试网络连接。它将刷新并在右侧显示状态。如果一切正常,那么您应该不会再在Xbox One上看到(Xbox One)错误 0x803F8001(Error 0x803F8001)。
5]重启游戏
当您切换到其他东西时,Xbox 会保留游戏状态。如果你做了很久回来,再次切换到游戏,那么它会验证所有权。它可能无法验证。因此(Hence),最好的办法是退出游戏并重新启动它。
要退出Xbox One上的任何游戏,请在主屏幕上突出显示它,然后按控制器上的菜单(三行)按钮。它将显示游戏的上下文菜单。选择(Choose)退出。重新启动它以检查问题是否仍然存在。
6]重新启动控制台
回答大多数问题,如Windows 10 PC。如果没有任何效果,请重新启动控制台。按住中间的Xbox 指南(Xbox Guide)按钮。它将为您提供重新启动控制台的选项。选择重新启动(Select Restart)控制台,然后在其返回时启动游戏。
您还可以重启(Cycle)Xbox One以获得更好的效果。按住 Xbox One 主机正面的Xbox 按钮(Xbox button),直到您听到声音,然后主机关闭。让控制台再等待 2-3 分钟,然后使用控制器或电源按钮重新启动它
7]购买(Purchase)同一游戏或应用程序的数字副本
如果您丢失了游戏的实体光盘,那么您将不得不获得另一张光盘或购买游戏的数字版本。由于该游戏可在控制台上使用,因此您无需再次下载。只需(Just)付费,Xbox将不再寻找实体光盘。
我希望这些提示能够在您启动 Xbox One 游戏或应用程序时解决错误 0x803F8001。(I hope these tips were able to resolve error 0x803F8001 when you launch an Xbox One game or app.)
Do you own this game or app, 0x803f8001 - Xbox error
If you receive error соde 0x803F8001 asking “Do you own this game or app” when you launch a game or an app on your Xbox One console, then this post will help you resolve it. Here is the full error message that you will see:
Do you own this game or app? If you have a game disc, insert it now. Otherwise, make sure you’re signed in to Xbox Live. If you don’t have rights for playing it, you’ll need to buy it at Microsoft Store. (0x803f8001)
The error occurs because of usage rights or ownership between your account and the one that owns that app or game. The system is not able to verify and hence shows this error code.
Do you own this game or app, 0x803f8001
Follow these methods one by one, and figure out which one resolves your issue on Xbox One. That way, it will be easier to figure out the problem the next time it happens.
- Insert the Game Disc
- Sign-in to Xbox Live
- Ask the owner to sign-in to Xbox Live
- Check the Xbox Live Status
- Restart the game
- Reboot the Console
- Purchase a digital copy.
Make sure you have a stable internet connection as the verification needs
1] Insert the Game Disc
Disc based games should remain inserted in the drive of the Xbox Console when you are playing it. It is the only way to verify that you own the game. While Xbox is moving towards digital games if you bought one of the shelves, that’s how you prove it.
The tip does not apply to Xbox One S or any console, which doesn’t come with the drive.
2] Sign-in to Xbox Live
To play a game or use an app, you will have to sign-in to Xbox Live. Most of the users set their profile to sign-in automatically or using the controller if that’s not the case for you you then:
- Press the Xbox Guide button on the controller
- Navigate to the extreme left to find a list of all profiles
- Select your profile, and sign-in
You may have to enter the passcode if you have enabled it. Relaunch the game, and it should work fine.
3] Ask the owner to sign-in to Xbox Live
Xbox Live allows the owner of a game to share it with the accounts that on the same console. However, this only works for their Home Xbox. Anyone on the Home Xbox will be able to use the games owned by the owner if he or she has signed into the console. So you need to set the current console as Home Xbox, and the owner of the game or app should sign-in to the console as well.
4] Check the Xbox Live Status
Xbox Services go down often. At times, these services are not abler to verify the Live Status. So it would help if you waited for them to resolve before you can play the game. There are two ways to find the Xbox Live Status:
On the web
Visit the Xbox Live Status web page to check if any of the services are down.
On Xbox One
- Press the Xbox Guide button to open the guide menu.
- Select Settings > All Settings > Network > Network settings
- The Xbox Live status information can be found on-screen.
You can also choose to Test a network connection. It will refresh and show the status on the right-hand side. If everything is fine, then you should not see the Error 0x803F8001 on Xbox One again.
5] Restart the game
Xbox preserves game state when you switch to something else. If you have done a long time back, and switch to the game again, then it will verify the ownership. It may fail to validate. Hence the best is to quit the game and relaunch it.
To quit any game on Xbox One, highlight it when on the home screen, and then press the menu (three lines) button on the controller. It will reveal the context menu for the game. Choose quit. Relaunch it to check if the issue still exists.
6] Reboot the Console
Answer to most of the problems like Windows 10 PC. If nothing is working, restart the console. Press and hold the Xbox Guide button, the one in the center. It will give you the option to restart the console. Select Restart console, and then launch the game when its back.
You can also Power Cycle the Xbox One for better results. Hold the Xbox button on the front of your Xbox One console for till you hear a sound, and the console shuts down. Leave the console for another 2-3 minutes, and then restart it using the controller or the power button
7] Purchase a digital copy of the same game or app
If you have lost the physical disc of the game, then you will have to get another disc or buy the digital version of the game. Since the game is available on the console, you don’t need to download it again. Just pay for it, and Xbox will not look for the physical disc anymore.
I hope these tips were able to resolve error 0x803F8001 when you launch an Xbox One game or app.