浏览互联网时可能会遇到各种错误,其中大部分归结为互联网连接方面的挑战。有时,当您尝试打开网页时,您的浏览器会抛出以下错误消息:
The requested URL could not be retrieved
使用此错误消息,将不会在浏览器上打开任何网站。如果您目前遇到此错误消息,那么您来对地方了,因为此简短指南将向您展示摆脱错误的最佳方法。
无法检索请求的URL
在对错误消息进行故障排除时,我们将采用以下方法;但在此之前使用Ctrl+F5硬刷新网页,看看是否有帮助。
- 重新启动路由器或调制解调器。
- 暂时禁用您的防病毒软件。
- 暂时禁用Windows 防火墙(Windows Firewall)。
- 禁用代理连接。
- 在Command Prompt(Command Prompt)中更新 IP 连接。
不确定如何进行上述解决方案?在我引导您完成该问题的分步指南时,请阅读以下部分。
1]重新启动路由器或调制解调器
首先,您应该做的第一件事是重新启动您的互联网模型或路由器。
重新启动连接可解决此问题,因为该错误可能是由调制解调器或路由器中的错误或故障引起的。简单的重新启动将清除这些错误并让您的连接恢复并运行。
2]暂时(Temporarily)禁用您的防病毒软件
您的防病毒软件是确保计算机安全的关键软件。但它是软件,可能会出错。例如,它可能会误报并阻止您的互联网连接。
要检查此问题并确保您的防病毒软件不会导致它,您可以暂时禁用它并查看连接是否通过。
如果禁用您的防病毒软件可以解决错误消息,您可能需要检查您的防病毒软件设置。或者,如果此解决方案不起作用,请重新激活防病毒软件并继续进行下一个修复。
3]暂时(Temporarily)禁用Windows防火墙(Windows Firewall)
就像您的防病毒软件会干扰您的 Internet 连接一样,Windows防火墙(Firewall)也是如此。我将向您展示如何暂时禁用它(disable it temporarily)以查看是否可以解决问题。
首先,按Windows键并搜索 Firewall。从搜索列表中单击Windows Defender 防火墙以将其打开。(Windows Defender Firewall)选择左侧窗格中的选项Turn Windows Defender Firewall on or off。
在下一个屏幕上,选择关闭 Windows Defender 防火墙(不推荐)(Turn off Windows Defender Firewall (not recommended))选项。对专用(Private)和公共(Public)网络设置执行此操作。单击(Click)确定 按钮(Ok)保存设置。
禁用防火墙(Firewall)后,再次尝试重新创建错误。请记住(Remember)在解决问题后启用Windows Defender 防火墙。(Windows Defender Firewall)
4]禁用代理连接
按Windows key + I组合启动Windows Settings。在这里,转到 网络和 Internet(Network & Internet),然后单击左侧窗格中的代理。(Proxy)
关闭自动检测设置(Automatically detect settings)选项旁边的开关,然后向下滚动到 手动代理设置(Manual proxy setup)。在这里,禁用使用代理服务器(Use a proxy server)选项。
最后,关闭“设置”(Settings)窗口并重新启动计算机。
Firefox用户还可以打开Tools > Options > Advanced > Network:连接> Settings并选择无代理。
5]在命令提示符中(Command Prompt)更新(Renew)IP连接
按 Windows + X组合键并选择 Command Prompt (Admin)。我们现在将在命令提示符(Command Prompt)中运行以下命令。确保在每行命令后按ENTER键:(ENTER)
ipconfig /release
ipconfig /renew
上述命令将为您分配一个新的 IP 地址并解决您遇到的连接问题。
如果没有任何帮助,请尝试使用其他浏览器并查看 - 或者刷新您当前的浏览器(refresh your current browser),然后重试。
如果您继续收到此错误,可能是因为主机(Host)或服务器(Server)配置错误,或者您故意拒绝访问。在这种情况下,请使用 VPN(use a VPN)看看是否有帮助。
The requested URL could not be retrieved in Windows PC
You can get variouѕ errors when browsing the internet, and most of them boil down to challenges in your internet connection. Sometimes, when you attempt to open a webpage, your browser thrоws the following error message:
The requested URL could not be retrieved
With this error message, no website will open on the browser. If you’re presently facing this error message, you’re at the right place because this short guide will show you the best ways to get rid of the error.
The requested URL could not be retrieved
In troubleshooting the error message, we’ll employ the methods that follow; but before that hard refresh the webpage using Ctrl+F5 keys and see if that helps.
- Restart your router or modem.
- Temporarily disable your antivirus.
- Temporarily disable Windows Firewall.
- Disable proxy connections.
- Renew the IP connection in Command Prompt.
Not sure about how to proceed with the above solutions? Read the sections below as I walk you through the step-by-step guide for the issue.
1] Restart your router or modem
To begin, the first thing you should do is restart your internet model or router.
Restarting your connection fixes this issue because the error may be caused by bugs or glitches in your modem or router. A simple restart will flush these errors and get your connection back up and running.
2] Temporarily disable your antivirus
Your antivirus is crucial software for your computer’s security. But it’s software and will probably get a few things wrong. For instance, it may get a false positive and block your internet connection.
To checkmate this issue and be sure your antivirus doesn’t cause it, you can disable it temporarily and see if the connection goes through.
If disabling your antivirus solves the error message, you may need to check your antivirus settings. Alternatively, if this solution doesn’t work, re-activate the antivirus and move on to the next fix.
3] Temporarily disable Windows Firewall
In the same way your antivirus can interfere with your internet connection, so can Windows Firewall. I’ll show you how to disable it temporarily to see if that solves the problem.
First, press the Windows key and search for Firewall. Click on Windows Defender Firewall from the search list to open it. Select the option on the left-hand pane that says Turn Windows Defender Firewall on or off.
On the next screen, choose the Turn off Windows Defender Firewall (not recommended) option. Do this for both Private and Public network settings. Click on the Ok button to save the setting.
With your Firewall deactivated, try to recreate the error again. Remember to enable the Windows Defender Firewall after troubleshooting the problem.
4] Disable proxy connections
Press the Windows key + I combination to launch Windows Settings. Here, go to Network & Internet and click on Proxy on the left-hand pane.
Toggle off the switch next to the Automatically detect settings option and scroll down to Manual proxy setup. Here, disable the Use a proxy server option.
Finally, close the Settings window and reboot your computer.
Firefox users may additionally open Tools > Options > Advanced > Network : Connection > Settings and select No proxy.
5] Renew the IP connection in Command Prompt
Press the Windows + X key combination and select Command Prompt (Admin). We’re now going to run the following commands in Command Prompt. Ensure to hit the ENTER key after each line of command:
ipconfig /release
ipconfig /renew
The above commands will assign you a new IP address and resolve the connection problem you’re experiencing.
If nothing helps, try using another browser and see – or else refresh your current browser and then try again.
If you continue to receive this error, it could be because the Host or Server may have been configured wrongly or that access has been intentionally denied to you. In this case, use a VPN and see if that helps.