尽管OneDrive提供了一种备份数据的好方法，以防您的计算机出现故障或发生不幸事件，但云服务也有其自身的问题。例如，OneDrive有时会创建同一个文件的两个副本，即创建一个重复文件，并将您的计算机名称添加到文件名中。阅读您应该如何解决问题。

OneDrive 使用计算机名称创建重复文件

如果OneDrive通过添加您的计算机^(Computer)名称来创建文件或文件夹的多个副本，您可能需要刷新您的凭据才能解决问题。看看它是如何完成的：

1. 在您的 PC 上，选择开始。
2. 在搜索框中键入凭据，然后按 Enter^(Enter)。
3. ^{(Select Credential Manager)}从列表中选择凭据管理器。
4. 选择 Windows 凭据选项卡。
5. 查找 OneDrive 缓存凭据^{(Find OneDrive Cached Credentials)}条目。
6. 删除条目。
7. 重新启动 OneDrive。

在 Windows 10 电脑上，单击开始。

在显示的搜索框中键入凭据，然后^{(credentials)}按 Enter^(Enter)。

从显示的选项列表中，选择Credential Manager。

在它下面，切换到Windows 凭据^{(Windows Credentials)}选项卡。

查找OneDrive 缓存凭据^{(OneDrive Cached Credentials)}条目。

找到后，单击该条目以显示“删除^{(Remove )}”链接。

单击链接将其删除。

重新启动 OneDrive^{(Restart OneDrive)}并检查问题是否解决！

OneDrive for Mac也可能遇到同样的问题。为了解决它，

在Spotlight^{(Spotlight )} Search中键入钥匙串并选择钥匙串访问。^{(Keychain Access. )}如果Keychain在^(Keychain)Spotlight下不可见，您可以转到Utility文件夹并从那里 打开Keychain Access 。

然后，搜索OneDrive。

找到后，查找OneDrive 缓存凭据^{( OneDrive Cached Credential)}条目。

删除OneDrive 缓存凭据^{(OneDrive Cached Credential )}条目并再次运行 OneDrive。

这应该可以永久解决问题。

That’s all there is to it!

OneDrive creating duplicate files with computer name added

Althоugh OneDrive offers a good way to backup your data in case your computer breaks down or there is an event of misfortune, the cloud service has its own share of problems. For example, OneDrive sometimes creates two copies of the same file that is, a duplicate file is created with your computer name added to the filename. Read what you should do to fix the problem.

OneDrive creating duplicate files with computer name

If OneDrive is creating multiple copies of your file or folders by adding your Computer Name, you may need to refresh your credentials to solve the problem. See how it’s done:

1. On your PC, select Start.
2. Type credentials in the search box and hit Enter.
3. Select Credential Manager from the list.
4. Choose the Windows Credentials tab.
5. Find OneDrive Cached Credentials entry.
6. Remove the entry.
7. Restart OneDrive.

On your Windows 10 PC, click Start.

Type credentials in the search box displayed and hit Enter.

From the list of options displayed, select Credential Manager.

Under it, switch to the Windows Credentials tab.

Look for OneDrive Cached Credentials entry.

When found, click the entry to display the Remove link.

Click the link to remove it.

Restart OneDrive and check if the problem is solved!

The same problem can also be experienced with OneDrive for Mac. To resolve it,

Type keychain in Spotlight Search and select Keychain Access. If Keychain is not visible under Spotlight, you can go to the Utility folder and open Keychain Access from there.

Then, Search for OneDrive.

When found, look for OneDrive Cached Credential entry.

Delete the OneDrive Cached Credential entry and run OneDrive again.

This should fix the problem permanently.

That’s all there is to it!

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