在过去的 2 年中，超过 400 万专业人士获得了Microsoft 认证(Microsoft Certification)。作为认证行业的领导者，Microsoft报告了认证的价值、其计划与满足专业人士需求的相关性以及全球市场对认证不断增长的需求。
微软认证
微软(Microsoft)在认证和培训方面投入了大量资金，因为它从第三方和自己的研究中知道，认证过程可以提高满意度，提高客户满意度是微软(Microsoft)的核心价值。在经历了一段低迷期后，认证率急剧上升。仅Microsoft(Microsoft)一项就在去年增长了 24%，这反映了认证在学习过程中的日益普及和重要性。对于 IT 专业人员而言，Microsoft培训和认证作为满意度驱动因素排名第二（仅次于 eLearning）。
认证提高了组织绩效。(Certification improves organizational performance.)
由IDC进行并由(IDC)Microsoft赞助的一项调查研究了 1,200 个 IT 团队的组织绩效，考察了团队绩效与Microsoft在各种技术方面获得认证的团队百分比之间的关系。该研究得出的结论是，认证与组织绩效改善呈正相关。在一般服务卓越和任务级绩效的具体衡量领域，认证产生了可衡量的影响：
- 75% 的经理认为认证对团队绩效很重要。
- 66% 的经理认为认证提高了向 IT 最终用户/客户提供的服务和支持水平。
- 每次新团队成员获得认证时，团队绩效都会提高。
- 当您提高 Microsoft认证成员在团队中的集中度时，您会直接提高团队绩效。
- 表现最佳的团队平均有 40% 到 55%的Microsoft认证成员接受过相关Microsoft技术和流程方面的培训。
IDC研究得出结论： 很明显，团队技能的每一次提高都会提高组织绩效。因此，这项研究表明，每个获得认证的新团队成员都会提高团队绩效。
认证使业务增长了 80%。(Certification increases business by 80 percent.)
“在(Having)公司内获得认证的个人会为组织提供确凿的证据，从而超越竞争对手。”- Joy Rathnayake ，(Joy Rathnayake)斯里兰卡IronOne (Sri Lanka)Technologies(IronOne)高级(Technologies)软件工程师(Senior Software Engineer)。
IronOne Technologies是一家专门从事外包 IT 服务的软件设计和开发公司，通过在认证的基础上赢得新项目，IronOne的业务增长了 80%。(IronOne)IronOne Technologies是涉及Microsoft 全球(Microsoft Global) 服务(Services)和亚洲咨询(Asia Consulting) 服务(Services)的项目的首选合作伙伴，这要归功于他们在各个领域的专业知识以及经过认证的员工。领导IronOne(Rathnayake)的.NET团队的(.NET)Rathnayake(IronOne)强调，拥有经过认证的员工为公司提供了技能组合的确凿证据，从而导致项目获胜并增加业务。
认证的神话。(A myth of certification.)
有一种说法是，获得认证的 IT 专业人士随后会迅速离开组织以寻求更好的工作。事实上，认证会带来更高的工作满意度和更好的员工保留率。IDC对招聘经理进行的一项基于网络的调查显示， 43% 的受访者表示，投资于员工发展会降低流动率，这可能是因为员工提高了工作满意度和参与感增强。
一项MSEmploy研究分析了(MSEmploy)法国(France)和德国(Germany)的 15,526 名 IT 专业人员的简历，发现拥有一个或多个 MCP 的人比没有认证的同龄人稳定 15%，获得完整认证的人的工作稳定性高 24% .
社区：人脉、个人成长、独家资源。(Community: networking, personal growth, exclusive resources.)
Microsoft Certified Professionals形成了一个以Microsoft为中心的独特社区。个人可以利用网络和职业发展机会，根据研究，这是先前设想的认证价值的一个更加尖锐的方面。Microsoft还认识到社区是与其客户群互动的重要方式。认证已经成为一个有价值的渠道，可以让他们更深入地参与，从而提高客户满意度。通过与社区中的个人直接交流，人们可以提出有关程序的问题，向Microsoft传达新的想法，并共同努力提高对Microsoft的结构和内容的满意度(Microsoft)认证。此外，通过本次论坛，微软(Microsoft)与业界共同推动认证价值的提升，从而提升认证的认知度和感知价值。
Microsoft认证意味着成为更大的 IT 社区的一部分，拥有对宝贵的Microsoft资源和利益的独家访问权，以及与广泛的认证专业人士网络建立联系的机会。通过推动行业专业人士的认证，微软(Microsoft)实现了客户满意度与认证之间的紧密联系。Microsoft对继续提高客户满意度非常感兴趣，并将继续利用认证途径在此渠道上进行投资。作为这一承诺的证明，Microsoft Learning计划对更多的人进行技术培训，目标是继续增加获得认证的专业人员的数量。
认证(Certification)培训提供了一个框架，可以帮助个人在其职业生涯的各个阶段学习，而不仅仅是在获得第一份 IT 工作之前。Microsoft认证适用于个人职业生涯的所有阶段。认证(Certification)可以帮助人们保持最新状态。研究还表明，微软(Microsoft)认证有助于让人们清楚地规划他们未来的职业目标。最后(Final)，获得认证是建立充满活力的认证专业人员社区和访问独特的Microsoft资源的关键。获得Microsoft认证可以提高专业人员技能的可信度。微软(Microsoft)认证确保合作伙伴能够及时了解所有Microsoft技术，从而更好地为客户服务。
Microsoft 认证(Microsoft Certification)认可和验证现实世界的 IT 技能，通过提供对独特资源的访问来支持认证社区，并提供 IT 技能发展的终身职业道路。
在此处阅读有关 Microsoft 认证权益(Microsoft Certification Benefits)(Microsoft Certification Benefits)的更多信息。
A comprehensive look at value of Microsoft Certifications
Over the past 2 decаdes, more than 4 million profesѕionals have earned a Microsoft Certification. As a leader in the certification industry, Microsoft reports on the value of certification, the relevance of its programs to address the needs of professionals, and the growing demand for certification in the global marketplace.
Microsoft Certifications
Microsoft has invested heavily in certification and training because it knows, from third-party and its own research that the certification process drives satisfaction and improving customer satisfaction is a core value for Microsoft. After a period of downturn, the rate of certification increased dramatically. Microsoft alone has experienced 24 percent growth over the last year, reflecting the growing acceptance and importance of certification in the learning process. For IT professionals, Microsoft training and certification ranks second as a satisfaction driver (after eLearning).
Certification improves organizational performance.
A survey conducted by IDC and sponsored by Microsoft studied the organizational performance of 1,200 IT teams, examining the relationship of team performance to the percentage of the team certified by Microsoft on a variety of technologies. The study concluded that certification correlated positively to organizational performance improvements. In the areas of general service excellence and specific measures of task-level performance, certification made a measurable impact:
- Seventy-five percent of managers believe that certification is important to team performance.
- Sixty-six percent of managers believe that certification improves the level of service and support offered to IT end users/customers.
- Team performance increases every time a new team member is certified.
- When you increase the concentration of Microsoft certified members on a team, you directly improve team performance.
- Top-performing teams have on average between 40 and 55 percent certified Microsoft members who are trained on relevant Microsoft technologies and processes.
The IDC study concludes: It is clear that every increase in team skill improves organizational performance. So, this research demonstrates that for each new team member certified, team performance increases.
Certification increases business by 80 percent.
“Having certified individuals within the company awards the organization with hard evidence which serves to outshine competitors.”- Joy Rathnayake, Senior Software Engineer, IronOne Technologies, Sri Lanka.
IronOne Technologies, a software design, and development company that specializes in outsourced IT services has increased IronOne’s businesses 80 percent by winning new projects on the basis of certification. IronOne Technologies is a preferred partner for projects involving Microsoft Global Services and Asia Consulting Services thanks to their various areas of expertise with certified employees. Rathnayake, who leads IronOne’s .NET team, stresses that having certified staff gives the company hard evidence of skill sets which then leads to project wins and increased businesses.
A myth of certification.
There is a myth that IT professionals who earn certification leave the organization quickly thereafter for better jobs. In fact, certification leads to higher job satisfaction and better employee retention. Forty-three percent of respondents to an IDC Web-based survey of hiring managers said that investing in employee development reduces turnover, probably because employees have increased job satisfaction and feelings of increased engagement.
An MSEmploy study, which analyzed the resumes of 15,526 IT professionals in France and Germany, found that those with one or more MCPs were 15 percent more stable, and those with full certifications were 24 percent more stable in their jobs than their peers with no certifications.
Community: networking, personal growth, exclusive resources.
Microsoft Certified Professionals form a unique community with Microsoft as its hub. Individuals can take advantage of the networking and professional growth opportunities, which, according to the research, is a much more poignant aspect of the value of certification that was previously envisioned. Microsoft also recognizes that the community is an important way to engage with its customer base. Certification has become a valuable channel for deeper engagements that lead to improved customer satisfaction. Through direct communication with individuals in the community, people can raise issues with the program, communicate new ideas to Microsoft, and work together to increase the satisfaction of the structure and content of Microsoft certification. Additionally, through this forum, Microsoft works with the industry to drive the value of certification, so that the awareness and perceived value of certification increases.
Microsoft certified means being part of the larger IT community with exclusive access to valuable Microsoft resources and benefits, and opportunities to connect with a wide network of certified professionals. By driving certification among industry professionals, Microsoft has realized a strong connection between customer satisfaction and certification. Microsoft is intensely interested in continuing to improve customer satisfaction and will continue to utilize the certification path to invest in this channel. As evidence of this commitment, Microsoft Learning plans to train more individuals on its technologies, with the goal of continuing to grow the numbers of certified professionals.
Certification training provides a framework that can help individuals learn at all stages of their careers, not just in the lead-up to getting the first job in IT. Microsoft certification is relevant across all stages of an individual’s career. Certification helps people stay current. Research also shows that Microsoft certification helps give clarity to people in planning their future career goals. Final ly, earning a certification is the key to a vibrant community of certified professionals and access to unique Microsoft resources. Being Microsoft certified raises the credibility of a professional’s skills. Microsoft certification ensures that partners can stay current on all Microsoft technologies so they can better serve customers.
Microsoft Certification recognizes and validates real-world IT skills, supports the certified community by providing access to unique resources, and offers a life-long career path of IT skills development.
Read more here about Microsoft Certification Benefits.
