OneDrive是Microsoft的一项云服务。您可以使用OneDrive将文件存储在云存储上并节省系统上的磁盘空间。除了存储文件,您还可以使用OneDrive共享您的文件。有时在管理文件时,OneDrive会冻结在“处理更改(Processing Changes)”屏幕上。如果您在使用OneDrive时遇到同样的问题,这篇文章可能会帮助您摆脱它。
为什么 OneDrive 挂起同步?
我们在此处列出了OneDrive卡在处理更改屏幕上的问题的一些常见原因。
- 您正在同步许多文件。
- 您正在尝试同步一个非常大的文件。
- 有一些未知或隐藏文件导致错误。
1]您正在同步许多文件
一次同步大量文件有时也会导致OneDrive在处理更改屏幕上冻结。您可以通过暂停和恢复 OneDrive 同步来解决此问题。
2]您正在同步大文件
有时,同步大文件也会导致 OneDrive 在处理更改屏幕上冻结。如果您正在同步大尺寸的文件,您可以尝试对其进行压缩,然后再同步压缩后的文件。
有时,OneDrive的错误设置会在硬盘驱动器上创建Aria 调试文件。(Aria Debug)这些文件在OneDrive中同步或管理文件时会产生问题。这些文件可以安全删除。因此,如果您遇到这种情况,您可以删除Aria 调试(Aria Debug)文件,然后检查问题是否解决。
3]有一些未知或隐藏文件导致问题
您的系统上可能有一些隐藏或未知的文件导致了问题。您可以尝试删除 Office 文档缓存(deleting the Office document cache)。
修复 OneDrive(Fix OneDrive)卡在处理(Processing)更改上
如果您已经检查了以上几点但问题仍然存在,请尝试以下解决方案:
- 终止 OneDive 同步过程。
- 关闭代理设置。
- 暂时关闭您的防病毒软件。
- 暂时禁用防火墙。
- 重置 OneDrive。
1]终止(Terminate)OneDrive同步(OneDrive)过程
终止OneDrive同步过程可能有助于解决问题。请按照下列步骤操作:
- 右键单击任务栏(Taskbar)并选择任务管理器(Task Manager)。
- 如果任务管理(Task Manager)器未显示所有正在运行的应用程序和后台进程的列表,则将其设置为“更少详细信息”视图。你必须改变它。为此,请单击更多详细信息(More details)选项。
- 单击“进程(Processes)”选项卡。
- 向下滚动列表以查找Microsoft OneDrive应用。
- 您可能在任务管理器(Task Manager)中运行了多个Microsoft OneDrive。右键单击(Right-click)OneDrive的所有实例,然后选择“结束任务”(End Task)选项。
- 现在,在Windows搜索栏中键入OneDrive ,然后单击应用程序以启动OneDrive 桌面(OneDrive Desktop)应用程序。启动应用程序后,它将自动开始同步。
如果这不能解决您的问题,请尝试下一个解决方案:
2]关闭代理设置
关闭您使用的网络浏览器的代理设置,如Chrome、Firefox等。下面我们解释了在Microsoft Edge和Internet Explorer中禁用代理设置的过程。
禁用Microsoft Edge(Microsoft Edge)的代理设置
要禁用Microsoft Edge的代理设置,请按照下列步骤操作:
- 右键单击(Right-click)开始菜单(Start)并选择设置(Settings)。
- 单击网络和 Internet(Network & Internet)。
- 单击左侧窗格中的代理。(Proxy)
- 在自动代理设置(Automatic proxy setup)部分关闭自动检测设置(Automatically detect settings)和使用设置脚本。(Use setup script)
- 在手动代理设置(Manual proxy setup)部分关闭使用代理服务器(Use a proxy server)开关。
- 完成后,单击保存(Save)。
禁用Internet Explorer(Internet Explorer)的代理设置
以下步骤将帮助您禁用Internet Explorer的代理设置:
- 启动 Internet Explorer。
- 单击工具(Tools)按钮。它是浏览器右上角的齿轮形图标。
- 选择Internet 选项(Internet Options)。
- 在Internet 选项(Options)窗口中,单击连接(Connections)选项卡。
- 单击局域网设置(LAN Settings)。
- 在“代理服务器”部分下,取消选中“为(Proxy Server)LAN使用代理服务器(这些设置不适用于拨号或VPN连接)”选项旁边的框。
- 单击应用,然后单击确定。
- 重启你的电脑。
3]暂时关闭你的杀毒软件(Turn)
如果您仍然遇到与OneDrive相同的问题,暂时禁用 Windows Defender或您正在使用的防病毒软件可能会有所帮助。
现在,尝试同步您的文件并查看 OneDrive 是否在处理更改屏幕上冻结。完成同步后,不要忘记再次启用防病毒软件或Windows Defender 。
4]暂时禁用防火墙
您也可以尝试禁用 Windows Defender 的防火墙(disabling the Firewall of Windows Defender)或您正在使用的防病毒程序,并检查它是否解决了问题。
如果有帮助,请同步您的文件并再次启用防火墙(Firewall)。
5]如何(How)重置我的OneDrive进程?
如果上述解决方案均无法解决您的问题,请重置 OneDrive(reset OneDrive)。我们在下面列出了重置的步骤:
- OneDrive 桌面应用程序。
- OneDrive 商店应用程序。
重置 OneDrive 桌面应用
Win + R键打开“运行”(Run)对话框。
复制以下命令并将其粘贴到“运行”(Run)对话框中,然后单击“确定”。
%localappdata%\Microsoft\OneDrive\onedrive.exe /reset
如果您收到一条错误消息,显示“ Windows 找不到...(Windows cannot find…) ”,请粘贴以下命令。
C:\Program Files (x86)\Microsoft OneDrive\onedrive.exe /reset
重置OneDrive的过程需要一些时间。该过程完成后,OneDrive将自动启动。如果没有,请从“开始(Start)”菜单手动启动OneDrive 桌面应用。(OneDrive Desktop)
重置 OneDrive 商店应用
请按照以下步骤操作:
- 启动 OneDrive 商店应用。
- 单击右上角(Click)的三个水平点,然后选择设置(Settings)。
- 单击立即重置(Reset now)。
它应该有帮助。
阅读下一篇(Read next):修复 OneDrive 无法连接服务器错误(Fix OneDrive cannot connect to Server error)。
Fix OneDrive stuck on Processing Changes
OneDrive is a cloud serviсe from Microѕoft. Υоu can usе OneDrivе to store yoυr files on cloud ѕtorage and saνe the diѕk space on your system. Besides storing the files, you can also share your filеs using OneDrive. Sometimes while managing files, OneDrive freezes on the “Processing Changes” screen. If you are experiencing the same problem with OneDrive, this article may help you get rid of it.
Why is OneDrive pending sync?
We have listed here some common causes of the issue OneDrive stuck on the processing changes screen.
- You are syncing many files.
- You are trying to sync a file of an extremely large size.
- There are some unknown or hidden files that are causing the error.
1] You are syncing many files
Syncing lots of files at a time sometimes can also cause OneDrive to freeze on the processing changes screen. You can solve this issue by pausing and resuming the OneDrive sync.
2] You are syncing the files of huge size
Sometimes, syncing the large files also causes OneDrive to freeze on the processing changes screen. If you are syncing files of large size, you can try to compress them and then sync the compressed files.
Sometimes, the incorrect setup of OneDrive creates Aria Debug files on the hard drive. These files create issues while syncing or managing files in OneDrive. These files are safe to delete. So, if this is the case with you, you can delete Aria Debug files and then check whether the issue solves or not.
3] There are some unknown or hidden files that are causing the issue
There may be some hidden or unknown files on your system that are causing the issue. You can try deleting the Office document cache.
Fix OneDrive stuck on Processing Changes
If you have checked the above points but the issue still exists, try the following solutions:
- Terminate the OneDive sync process.
- Turn the proxy settings off.
- Turn off your antivirus temporarily.
- Disable the Firewall temporarily.
- Reset OneDrive.
1] Terminate the OneDrive sync process
Terminating the OneDrive sync process may help fix the issue. Follow the steps listed below:
- Right-click on the Taskbar and select Task Manager.
- If the Task Manager does not display the list of all running applications and background processes, it is set to the Fewer details view. You have to change it. For this, click on the More details option.
- Click on the Processes tab.
- Scroll down the list to find Microsoft OneDrive app.
- You may have more than one Microsoft OneDrive running in the Task Manager. Right-click on all the instances of OneDrive and select the End Task option.
- Now, type OneDrive in the Windows search bar and click on the app to launch the OneDrive Desktop app. After you launch the app, it will start syncing automatically.
If this does not solve your issue, try the next solution:
2] Turn the proxy settings off
Turn off the proxy settings of the web browser that you use like Chrome, Firefox, etc. Below we have explained the process to disable the proxy settings in Microsoft Edge and Internet Explorer.
Disable the proxy settings for Microsoft Edge
To disable the proxy settings for Microsoft Edge, follow the steps listed below:
- Right-click on the Start menu and select Settings.
- Click Network & Internet.
- Click Proxy on the left pane.
- Turn the Automatically detect settings and Use setup script switches off in the Automatic proxy setup section.
- Turn the Use a proxy server switch off in the Manual proxy setup section.
- When you are done, click Save.
Disable the proxy settings for Internet Explorer
The following steps will help you disable the proxy settings for Internet Explorer:
- Launch Internet Explorer.
- Click on the Tools button. It is a gear-shaped icon available on the top right corner of the browser.
- Select Internet Options.
- In the Internet Options window, click on the Connections tab.
- Click LAN Settings.
- Under the Proxy Server section, uncheck the box adjacent to the “Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections)” option.
- Click Apply and then OK.
- Restart your computer.
3] Turn off your antivirus temporarily
If you are still encountering the same issue with OneDrive, temporarily disabling the Windows Defender or the antivirus software that you are using may help.
Now, try to sync your files and see if OneDrive freezes on the processing changes screen. Do not forget to enable your antivirus software or Windows Defender again when you finish syncing.
4] Disable the Firewall temporarily
You can also try disabling the Firewall of Windows Defender or the antivirus program that you are using and check if it fixes the issue or not.
If it helps, sync your files and enable the Firewall again.
5] How do I reset my OneDrive process?
If none of the solutions explained above solve your issue, reset OneDrive. We have listed below the steps to reset:
- OneDrive Desktop app.
- OneDrive Store app.
Reset OneDrive Desktop app
Open the Run dialog box by pressing Win + R keys on your keyboard.
Copy the following command and paste it into the Run dialog box, and click OK.
%localappdata%\Microsoft\OneDrive\onedrive.exe /reset
If you receive an error message that says “Windows cannot find…,” paste the following command instead.
C:\Program Files (x86)\Microsoft OneDrive\onedrive.exe /reset
The process to reset OneDrive will take some time. After the process gets completed, OneDrive will be launched automatically. If it doesn’t, launch the OneDrive Desktop app manually from the Start menu.
Reset OneDrive Store app
Follow the steps below:
- Launch the OneDrive Store app.
- Click on the three horizontal dots on the top right side and select Settings.
- Click Reset now.
It should help.
Read next: Fix OneDrive cannot connect to Server error.