如果您使用Facebook,您一定已经注意到了这个错误。抱歉,出了点问题,我们正在努力尽快解决这个问题(Sorry, something went wrong, We are working on getting this fixed as soon as we can)。此错误通常出现在登录屏幕上,但您在登录后尝试加载新标签时也可能会遇到此错误。
![抱歉,出了点问题 Facebook](https://1.bp.blogspot.com/-3ETPypgHsmY/YVAt97ozy9I/AAAAAAAAGMQ/p_HKREqwep0Nbg-CbkZSR69L3OjBDm8_QCLcBGAsYHQ/s0/-ehiw2HNyl_dhQkkRofZXVwSsHw.jpg)
抱歉(Sorry),出了点问题 – Facebook
问题可能是 cookie 和缓存错误、登录数据不正确、有害扩展、Facebook服务器问题和Facebook权限。要隔离这些案例,请尝试在其他浏览器中打开Facebook并登录。如果在其他浏览器上运行良好,则问题是特定于原始浏览器的。否则请稍等片刻,然后重试。
如果Facebook由于权限被拒绝而不允许您登录,您可能根本无法登录。如果问题出在服务器上,该服务将在一段时间后运行。
- 删除浏览器缓存和 cookie
- (Remove)从浏览器中删除有问题的扩展程序。
如果Facebook登录错误“抱歉,出现问题”是特定于浏览器的,请按顺序尝试以下故障排除:
1]删除浏览器缓存和cookie
浏览器缓存和 cookie 离线存储信息。虽然此信息有助于更快地加载相关网页的进一步会话,但如果损坏,它们可能会阻止网页加载。Facebook也可能发生同样的情况。
这是从 Microsoft Edge 中删除缓存和 cookie(delete cache and cookies from Microsoft Edge)的过程。
从Firefox(Firefox)中删除缓存和 cookie 的过程如下:
单击(Click)“库(Library)”按钮并选择History > Clear recent history。
![最近清除历史记录](https://1.bp.blogspot.com/-VKkNnPzbE8I/YVMFWO2bQeI/AAAAAAAATJ8/sx5bs3_hawkADo6ae5ajyyWmIYUWkJzUgCLcBGAsYHQ/s0/r2N-V58tBR0D73uZSY6P45-lGYw.png)
在Clear all history窗口中,选中与Cache和Cookies关联的框。
选择时间范围为Everything。
单击立即清除(Clear now)以清除缓存文件和 cookie。
![清除 cookie 和缓存](https://lh3.googleusercontent.com/-pnr2zG3Nf_o/YjczjPJlI-I/AAAAAAAAsBk/jF8kcUnesrkXw_IzlvuUFPXBYlGF-6aUgCEwYBhgLKuoDABHVOhwCXdzMJo7Wy553Aab3IZfOcw-mLQTdmC4hM2tdUzSWs4kfq4JkoKacm2dcmiXk_lz8R0wls265Moyy3wuNaVsnq-WRgFjO_g6jIIA0z4UcLfbp5OSpexjAMt1MPlFLsqd11iAcc2q3-vnx2pbUltMYmtCvDHn8913LB0YagLYUztW6LL99jHPxoNDfJV-VRQw1VU6BzKNgZigC1RnuEe_Z1OKbhBf5_Os7MrqGIJN8PSviPXrUAxQVJPkJV0J9TYOsa0KL5Y5KDXH5I0JOltaY5xDdlJq0pSEUYuMc34yqT9IZHXVxomR9MPmvM0KXWAOVQMvqqCuV0YaEOlvZakcX5oQ_f7-rpZXL2VMObbH-GM4TiplrfKmfFxHplCqA6PaiKPNwpIKRY6yejrQRKB7wrgbFZz6rLPDaNHbT2uVjnNMrdL5H-gWEn3XTzoL1Qn51kZCcfLC5L1qmSoK0uQK7ZDR3eT3dAaqQHSI0aPeKW3GcnREgQYRdljNChhFutZpWHKZvIzbesmhsvphyR609wQ9kmts6IC_BuC_O7TMsj35HzoCsCP9QlXujZLExO7mrwLuBQjCqqtuxizkyA9_9mgzkeDk8xyBwzVKh8C4GTmKyzd-LbNX_CUazBZpV4bWInTWPlDCGoN2RBg/s0/KcI251jG1Fd-69tSzPhXNQQnous.png)
从Google Chrome(Google Chrome)中删除缓存和 cookie 的过程如下:
![从谷歌浏览器清除 cookie 和缓存](https://1.bp.blogspot.com/-OhuhBfhxeN4/YVLHEuXWfWI/AAAAAAAAP5c/Qh8fQA_mpVkWt_TxWT1ZsnTOXjm7YsAwgCPcBGAYYCw/s0/NbtrKpsMARswur8z2YkKJV6LrXo.png)
在谷歌浏览器的地址栏中打开地址chrome://settings/clearBrowserData。
选择时间范围作为所有时间,然后选中(All time)Cookies 和其他站点数据(Cookies and other site data)以及缓存图像和文件(Cached images and files)的复选框。
单击清除数据( Clear data)以清除文件。
2]从浏览器中删除有问题的扩展(Remove)
有问题的扩展也可能导致Facebook登录错误“抱歉,出了点问题”。要验证这种情况,请尝试以隐私浏览模式打开您的浏览器(browser in private browsing mode)。如果系统提示您,请不要选择激活扩展的选项。
如果Facebook在隐私浏览模式下运行良好,您可以删除有问题的扩展(remove problematic extensions),尤其是与Facebook相关的扩展。
为什么我的Facebook显示意外错误?
它通常发生在您的网络中断时。如果设备在移动和wifi之间切换或网络突然消失,则会出现此错误。使用Facebook时(Facebook)请(Make)确保连接稳定。
为什么Facebook不让我登录?
只能有两个原因。您的帐户存在问题,即密码错误、违反策略或需要清除旧数据(即缓存)。清除它们后,它将删除所有与帐户相关的数据,您将不得不重新开始。
你如何联系脸书?
如果您需要就您的帐户或页面与Facebook(Facebook)取得联系,那么最好的地方是他们的帮助和支持(Support)页面。该页面支持帐户设置、登录名和密码、隐私和安全、市场、组和页面。如果您需要报告滥用行为或被黑和虚假帐户,也有专门的部分。
I hope it helps!
Sorry, something went wrong - Facebook login error
If you υsе Facebook, you must have noticed the error. Sorry, something went wrong, We are working on getting this fixed as soon as we can. This error usually appears at the login screen, but you may face it while trying to load new tabs after logging in as well.
![Sorry, Something Went Wrong Facebook](https://1.bp.blogspot.com/-3ETPypgHsmY/YVAt97ozy9I/AAAAAAAAGMQ/p_HKREqwep0Nbg-CbkZSR69L3OjBDm8_QCLcBGAsYHQ/s0/-ehiw2HNyl_dhQkkRofZXVwSsHw.jpg)
Sorry, something went wrong – Facebook
The issue could be faulty cookies and cache, incorrect login data, harmful extensions, Facebook server problems, and Facebook permissions. To isolate the cases, try opening Facebook in a different browser and log in. If it works fine with another browser, the issue is specific to the original browser. Else wait for a while and try again.
If Facebook is not letting you log in due to denied permissions, you might not be able to log in at all. If the issue is with the server, the service will work after a while.
- Delete browser cache and cookies
- Remove problematic extensions from your browsers.
In case the Facebook login error “Sorry, something went wrong” is browser-specific, try the following troubleshooting sequentially:
1] Delete browser cache and cookies
The browser cache and cookies store information offline. While this information helps in loading further sessions of the associated web pages faster, if corrupt, they could prevent the web page from loading. The same could happen for Facebook.
Here’s the procedure to delete cache and cookies from Microsoft Edge.
The procedure to delete cache and cookies from Firefox is as follows:
Click on the Library button and select History > Clear recent history.
![Clear recent history](https://1.bp.blogspot.com/-VKkNnPzbE8I/YVMFWO2bQeI/AAAAAAAATJ8/sx5bs3_hawkADo6ae5ajyyWmIYUWkJzUgCLcBGAsYHQ/s0/r2N-V58tBR0D73uZSY6P45-lGYw.png)
In the Clear all history window, check the boxes associated with Cache and Cookies.
Select time range as Everything.
Click on Clear now to clear the cache files and cookies.
![Clear cookies and cache](https://lh3.googleusercontent.com/-pnr2zG3Nf_o/YjczjPJlI-I/AAAAAAAAsBk/jF8kcUnesrkXw_IzlvuUFPXBYlGF-6aUgCEwYBhgLKuoDABHVOhwCXdzMJo7Wy553Aab3IZfOcw-mLQTdmC4hM2tdUzSWs4kfq4JkoKacm2dcmiXk_lz8R0wls265Moyy3wuNaVsnq-WRgFjO_g6jIIA0z4UcLfbp5OSpexjAMt1MPlFLsqd11iAcc2q3-vnx2pbUltMYmtCvDHn8913LB0YagLYUztW6LL99jHPxoNDfJV-VRQw1VU6BzKNgZigC1RnuEe_Z1OKbhBf5_Os7MrqGIJN8PSviPXrUAxQVJPkJV0J9TYOsa0KL5Y5KDXH5I0JOltaY5xDdlJq0pSEUYuMc34yqT9IZHXVxomR9MPmvM0KXWAOVQMvqqCuV0YaEOlvZakcX5oQ_f7-rpZXL2VMObbH-GM4TiplrfKmfFxHplCqA6PaiKPNwpIKRY6yejrQRKB7wrgbFZz6rLPDaNHbT2uVjnNMrdL5H-gWEn3XTzoL1Qn51kZCcfLC5L1qmSoK0uQK7ZDR3eT3dAaqQHSI0aPeKW3GcnREgQYRdljNChhFutZpWHKZvIzbesmhsvphyR609wQ9kmts6IC_BuC_O7TMsj35HzoCsCP9QlXujZLExO7mrwLuBQjCqqtuxizkyA9_9mgzkeDk8xyBwzVKh8C4GTmKyzd-LbNX_CUazBZpV4bWInTWPlDCGoN2RBg/s0/KcI251jG1Fd-69tSzPhXNQQnous.png)
The procedure to delete cache and cookies from Google Chrome is as follows:
![Clear cookies and cache from Google Chrome](https://1.bp.blogspot.com/-OhuhBfhxeN4/YVLHEuXWfWI/AAAAAAAAP5c/Qh8fQA_mpVkWt_TxWT1ZsnTOXjm7YsAwgCPcBGAYYCw/s0/NbtrKpsMARswur8z2YkKJV6LrXo.png)
Open the address chrome://settings/clearBrowserData in Google Chrome’s address bar.
Select time range as All time and check the boxes for Cookies and other site data and Cached images and files.
Click on Clear data to clear the files.
2] Remove problematic extensions from your browsers
Problematic extensions can also cause the Facebook login error “Sorry, something went wrong.” To verify this case, try opening your browser in private browsing mode. In case you are prompted, don’t select the option to activate the extensions.
If Facebook works fine in private browsing mode, you can remove problematic extensions, especially those associated with Facebook.
Why does my Facebook say unexpected error?
It usually happens when your network gets interrupted. If the device switches between mobile and wifi or the network disappear suddenly, this error shows up. Make sure to have a stable connection when using Facebook.
Why does Facebook not let me log in?
There can only be two reasons. There is a problem with your account i.e. incorrect password, policy violation, or the old data i.e. cache needs to be cleared. Once you clear them, it will remove all account-related data, and you will have to start all over again.
How do you contact Facebook?
If you need to get in touch with Facebook regarding your account or page, then the best place is their Help and Support page. The page supports account settings, login and password, privacy and security, marketplace, groups, and pages. If you need to report abuse or hacked and fake account, there is a dedicated section for that too.
I hope it helps!