在过去的几天里,我们看到一些Xbox用户抱怨错误代码(Error Code) 0x89231806。据我们了解,每当玩家尝试加入与朋友或家人的聚会聊天时,此代码往往会显示出来。
您的网络设置阻止了聚会聊天(Party Chat)[0x89231806]
那这意味着什么?好吧,我们认为这意味着Xbox(Xbox)视频游戏机和群聊中的其他成员之间的互联网连接失败了。我们知道这通常是由于与网络地址转换(Network Address Translation)( NAT ) 类型不兼容而发生的。
那么,用户有什么方法可以解决这个问题,让他们回到群聊中与他人交谈(Party Chat)呢?我们有一些已知可行的想法。
- 检查您的 NAT 类型
- 检查您是否收到这些错误
- NAT 类型:不可用
- 检测到双重 NAT
让我们从更详细的角度讨论如何解决这个问题。
1] 检查您的 NAT 类型
在这种情况下,您要做的第一件事是检查您的NAT类型。按控制器上的Xbox按钮,然后转到“Profile & system > Settings > General > Network settings。现在,在“当前网络状态(Current Network Status)”部分下,请点击NAT 类型(NAT Type)
2]检查(Check)您是否收到这些错误
如果在查看您的NAT类型后,您开始遇到以下错误,那么是时候进行一些故障排除了。
- NAT 类型:不可用(NAT Type: Unavailable) (显示在 网络(Network) 屏幕 上的 当前网络状态下)(Current Network Status)
- 无法获取 Teredo IP 地址(Can’t get a Teredo IP address)( 在 网络(Network) 屏幕上 运行 测试多人连接后显示)(Test multiplayer connection)
- 检测到双重 NAT(Double NAT detected)
3] NAT类型:不可用
如果您可能会看到NAT类型:不可用,最好的选择是跳转到您的路由器设置。
您会看到,我们已经了解到,在大多数情况下都会出现此错误,因为Teredo无法获取 IP 地址。对于那些想知道的人,“ Teredo是一种网络协议,用于在客户端和服务器之间建立安全通信,并促进使用网络地址转换 ( NAT ) 的路由器后面的设备之间的安全网络连接,”微软(Microsoft)表示。
为了解决此问题,您需要在路由器中找到IPv6设置,然后搜索以下内容:
如果您遇到上述任何选项,我们希望您确保它们已启用。我们没有要显示的图像,因为用于此测试的路由器不支持Teredo隧道或IPv6隧道。
4]检测到双重NAT
如果您的家庭网络使用路由器和网关,那么此选项很可能是解决问题的选项。如果您的路由器和网关都在执行NAT(NAT),那么这个想法是让您的网关进入桥接模式。
如果是这种情况,他们将生成双重NAT,这可能会导致加入群聊困难。
很有可能,您可能需要查看您的设备文档,以了解如何删除双重NAT和错误 0x89231806。
最后,返回Xbox菜单并导航到Profile & system > Settings > General > Network settings > Test NAT Type。如果它显示您的NAT类型是Open,那么您就在正确的轨道上。
阅读(READ): 如何使用 Xbox Game Bar 启动 Xbox Party(How to start Xbox Party using Xbox Game Bar)。
Fix Your network settings block the Party Chat [0x89231806] error
Оνer the рast couplе оf days, we have seen several Xbox owners complaining about Error Code 0x89231806. From our understanding, this code tends to show itself whenever the player attempts to join a party chat with friends or families.
Your network settings block the Party Chat [0x89231806]
What could this mean, then? Well, we believe it means the internet connection between the Xbox video game console and the other members of the party chat is failing. We understand this usually happens due to incompatibilities with Network Address Translation (NAT) types.
So, what are the ways for users to solve this problem in order for them to return to speaking with others in Party Chat? We have a few ideas that are known to work.
- Check your NAT type
- Check if you’re getting these errors
- NAT Type: Unavailable
- Double NAT detected
Let us discuss how to solve this issue from a more detailed perspective.
1] Check your NAT type
The first thing you will want to do in this situation is to check your NAT type. Press the Xbox button on the controller, then go to Profile & system > Settings > General > Network settings. Now, under the section that reads, Current Network Status, please click on NAT Type
2] Check if you’re getting these errors
If after looking at your NAT type you begin to come across the following errors, it is time to do some troubleshooting.
- NAT Type: Unavailable (displayed under Current Network Status on the Network screen)
- Can’t get a Teredo IP address (displayed after running Test multiplayer connection on the Network screen)
- Double NAT detected
3] NAT Type: Unavailable
In a case where you might be seeing NAT Type: Unavailable, the best option to take here is to jump into your router settings.
You see, we’ve come to understand that this error pops in most cases because Teredo cannot get an IP address. For those who are wondering, “Teredo is a networking protocol that’s used to establish secure communications between clients and servers, and to facilitate secure network connectivity between devices behind routers that use network address translation (NAT),” according to Microsoft.
In order to fix this problem, you are required to locate the IPv6 settings in your router, then search for the following:
- Allow Teredo tunneling
- Allow IPv6 tunneling
Should you come across any of the options above, we want you to make sure they are enabled. We do not have an image to show because the router used for this test does not support Teredo tunneling or IPv6 tunneling.
4] Double NAT detected
If your home network uses a router and a gateway, then this option could very well be the one to fix the issue. The idea is to put your gateway into bridge mode if both your router and gateway are performing NAT.
If this is the case, they will generate a double NAT, and this can cause difficulties in joining party chats.
Chances are, you may have to have a look at your device documentation in order to learn how to remove double NAT and error 0x89231806.
Finally, return to the Xbox menu and navigate to Profile & system > Settings > General > Network settings > Test NAT Type. If it shows that your NAT type is Open, then you’re on the right track.
READ: How to start Xbox Party using Xbox Game Bar.