如果您使用 Boot Camp 在 Mac 计算机上安装了 Windows 10,但发现相机无法正常工作,您可以尝试以下建议。这些解决方案适用于内置(– In-built)摄像头或外部网络摄像头。
FaceTime 摄像头(FaceTime Camera)无法在带有Boot Camp的(Boot Camp)Windows 10中运行(Windows 10)
要修复Windows 10 Boot Camp中的(Boot Camp)相机(Camera)无法正常工作错误,请按照以下步骤操作 -
- 修复 Windows 支持软件
- 允许应用访问相机
- 检查相机的权限
- 安装(Install)外接网络摄像头的驱动程序
在开始之前,请确保您的 macOS 上安装了最新的 Windows 支持软件。
1]修复Windows支持软件
Windows支持软件(Support Software)就是这样一个工具,需要使用Mac电脑的各种硬件。如果此实用程序存在问题,您可能无法访问多个东西,例如相机。虽然在Boot Camp上安装 Windows 时会下载它,但您可以使用本指南下载并修复安装。
要开始使用,请确保将笔式驱动器连接到您的计算机。否则,您必须使用云存储或任何其他解决方案将 macOS 的下载工具移动到Windows 10安装。之后,在您的计算机上打开Boot Camp 助手(Boot Camp Assistant)(Press Command+Space >搜索 Boot Camp > 单击相应的结果),然后选择 Action > Download Windows Support Software 选项。
接下来,选择U(USB)盘作为下载位置并完成下载。
之后,在您的Mac计算机上打开(Mac)Windows安装并双击.exe文件。
选择 修复 (Repair )选项以修复您计算机上的Windows 支持软件(Windows Support Software)实例。在修复过程中,您可能会收到警报。如果出现,请单击“仍然 继续 (Continue Anyway )”按钮。
完成后,在Windows安装中重新启动Mac 。
这是解决此问题的最可靠的解决方案。除此之外,还需要通过以下解决方案。
2]允许应用访问相机
在Windows 10中,用户可以允许或阻止应用程序访问相机。
要验证该设置,请按 Win+I在您的计算机 上打开 Windows 设置(open Windows Settings),然后转到 Privacy > Camera。在您的右侧,确认这些设置 -
- 确保已打开允许访问此设备上的相机(Allow access to the camera on this device) 设置。如果没有,请单击 更改 (Change )按钮并相应地切换以下按钮。
- 检查允许应用程序访问您的相机 (Allow apps to access your camera )设置是否已打开。如果没有,请切换相应的按钮以启用它。
- 检查“允许桌面应用程序访问您的相机(Allow desktop apps to access your camera) ”设置是否已打开。否则(Otherwise),切换相应的按钮。
3]检查相机的权限
您还应该检查特定应用程序是否可以访问您的相机。为此,请在您的计算机上打开Windows 设置(Windows Settings),然后转到Privacy > Camera。接下来,找出您右侧的应用程序列表。如果您无法将相机与特定应用程序一起使用,请确保它在允许的应用程序列表中。如果没有,请从选择哪些 Microsoft Store 应用程序可以访问您的相机(Choose which Microsoft Store apps can access your camera)下切换相关按钮 。
4]安装(Install)外部网络摄像头的驱动程序
如果您在Windows 10 (Windows 10) Boot Camp旁边使用外部网络摄像头,则需要安装驱动程序。尽管最新的网络摄像头无需安装驱动程序即可工作,但在安装驱动程序后,您可以获得更兼容的界面和功能。
除了这些,还要记住以下几点——
- 出于显而易见的原因,您必须有一个正常工作的网络摄像头。要验证它,请在Mac(Mac)计算机上打开 macOS并检查它是否正常工作。
- 如果您使用的是防病毒软件,请暂时禁用它。有时,防病毒或安全防护软件可能会出于隐私目的阻止相机访问。
就这样!希望(Hope)这些解决方案有效。
相关阅读(Related read): 笔记本电脑摄像头在 Windows 10 中不起作用。(Laptop Camera not working in Windows 10.)
FaceTime Camera not working in Windows 10 with Boot Camp
If you installed Windows 10 on a Mac computеr using Boot Camp, but find that the camera is not working, here are some suggestions you can try оut. These solutions will work for both – In-built camerа or the external webcam.
FaceTime Camera not working in Windows 10 with Boot Camp
To fix the Camera not working error in Windows 10 Boot Camp, follow these steps-
- Repair Windows Support Software
- Allow apps to access Camera
- Check permission for Camera
- Install driver of an external webcam
Before you begin, make sure you have the latest Windows support software installed on your macOS.
1] Repair Windows Support Software
Windows Support Software is such a tool that is required to use various hardware of your Mac computer. If there is some issue with this utility, you may not be able to access multiple things, such as the camera. Although it gets downloaded when you install Windows on Boot Camp, you can download and repair the installation using this guide.
To get started, make sure a pen drive is connected to your computer. Otherwise, you have to use cloud storage or any other solutions to move the macOS’s downloaded tool to Windows 10 installation. Following that, open the Boot Camp Assistant (Press Command+Space > search for boot camp > click on the respective result) on your computer and select Action > Download Windows Support Software option.
Next, choose the USB pen drive as the download location and finish the download.
After that, open Windows installation on your Mac computer and double-click on the .exe file.
Choose the Repair option to repair the Windows Support Software instance on your computer. During the repair, you might get an alert. If it appears, click the Continue Anyway button.
Once it is completed, restart your Mac in Windows installation.
It is the most reliable solution for this issue. Apart from these, it is required to go through the following solutions as well.
2] Allow apps to access the camera
In Windows 10, users can allow or block camera access for apps.
To verify that setting, press Win+I to open Windows Settings on your computer and go to Privacy > Camera. On your right-hand side, confirm these settings-
- Make sure the Allow access to the camera on this device setting is turned on. If not, click the Change button and toggle the following button accordingly.
- Check if the Allow apps to access your camera setting is turned on. If not, toggle the corresponding button to enable it.
- Check if the Allow desktop apps to access your camera setting is turned on. Otherwise, toggle the respective button.
3] Check permission for Camera
You should also check if a specific app can access your camera or not. For that, open Windows Settings on your computer and go to Privacy > Camera. Next, find out the app list on your right-hand side. If you cannot use the camera with a specific app, make sure it is in the allowed app list. If not, toggle the associated button from under the Choose which Microsoft Store apps can access your camera.
4] Install driver of an external webcam
If you are using an external webcam alongside Windows 10 Boot Camp, it is required to install the driver. Although most recent webcams work without installing the driver, you can get a more compatible interface and features after the driver installation.
Apart from these, keep these following things in mind as well-
- For obvious reasons, you must have a working webcam. To verify it, open macOS on your Mac computer and check if it is working or not.
- If you are using an antivirus, disable it temporarily. At times, antivirus or security shield software can block camera access for privacy purposes.
That’s all! Hope these solutions work.
Related read: Laptop Camera not working in Windows 10.