如果您发现地图应用程序(Maps app)无法正常运行,或者该应用程序在Windows 11/10中显示的位置不正确,那么这篇文章旨在帮助您。在这篇文章中,我们将提供您可以尝试解决此问题的最合适的解决方案。

地图(Maps)应用程序在Windows 11/10中不工作或显示不正确的位置(Shows Incorrect Location)
如果您遇到此问题,您可以尝试以下我们推荐的解决方案(不分先后顺序),看看是否有助于解决问题。
- 运行Windows 应用商店应用疑难解答(Windows Store Apps Troubleshooter)
- 启用位置
- 禁用快速启动
- 卸载并重新安装地图应用
- 刷新 DNS
- 删除文件映射
- 建议(Suggest)更改丢失或不准确的位置
让我们看一下关于列出的每个解决方案所涉及的过程的描述。
在尝试以下解决方案之前,请首先检查更新(check for updates)并安装任何可用的位。此外,更新 Windows 10 PC 上的显示适配器驱动程序(update the display adapter driver)- 这应该可以解决渲染地图(Maps)或在地图上显示道路的问题。
1]运行(Run)Windows应用商店应用程序疑难解答(Windows Store Apps Troubleshooter)
此解决方案要求您运行内置的Windows 应用商店应用程序疑难解答(Windows Store App Troubleshooter)并查看地图应用程序无法正常工作或显示不正确的位置(Maps app not working or Shows Incorrect Location)问题是否已解决。
2]启用位置

Windows 10中的地图(Maps)应用程序默认打开,并与您的位置设置(your Location settings)紧密相关。它使用您的位置来确定您需要的正确地图和可用路线。因此,如果您的位置在Windows(Windows)中关闭,地图(Maps)将无法工作。在这种情况下,您应该确保在您的设备上启用了位置。(Location)就是这样:
- 按Windows key + I 打开设置(open Settings)。
- 单击隐私(Privacy)。
- 单击左侧窗格中的位置。(Location)
- 在右侧窗格中,将Location按钮切换为On。
- 此外,向下滚动并确保在选择哪些应用程序可以访问您的精确位置下将(Choose which apps can access your precise location)地图(Maps)设置为开启。
完成后,检查问题是否已解决。如果没有,请尝试下一个解决方案。
阅读(Read):如何设置 PC 的默认位置
3]禁用快速启动
如果适用, Windows 10(Windows 10)中的 快速启动(Fast Startup) 功能默认启用。快速启动(Fast Startup)旨在帮助您 在关闭计算机后更快地启动计算机。(computer startup faster)当您关闭计算机时,您的计算机实际上会进入休眠状态,而不是完全关机。
此解决方案要求您禁用快速启动(to disable Fast Startup)并查看问题是否已解决。否则,请恢复设置并尝试下一个解决方案。
4]卸载并重新安装地图应用程序
您将在设置中看到卸载地图的按钮呈灰色显示 - 因此您可以先尝试重置它(try to Reset it),看看是否有效。如果没有,请使用其他方式卸载它(other ways to uninstall it)。
要使用PowerShell(PowerShell)卸载地图(Maps)应用,请执行以下操作:
- 按Windows key + X打开高级用户菜单。
- 点击键盘上的A以在管理员/提升模式下启动PowerShell 。
- 在PowerShell控制台中,键入以下命令并按Enter:
Get-AppxPackage *windowsmaps* | Remove-AppxPackage
命令执行后,地图(Maps)应用程序将被卸载。现在,前往Windows Store,搜索Maps,然后重新安装。
如果问题仍然存在,请尝试下一个解决方案。
5]刷新DNS
当您浏览Internet时,DNS会收集缓存,所有这些存储的缓存可能会阻止您的连接或阻止您的应用程序正常运行。因此,如果您的地图(Maps)应用程序仍然不可用,请尝试刷新 DNS 缓存(flushing the DNS cache),看看是否能解决当前问题。
阅读(Read):Microsoft Edge 检测到错误的地理位置(Microsoft Edge detects the wrong Geographical Location)。
6]删除文件映射
请执行下列操作:
- 按Windows key + E打开文件资源管理器。
- 单击功能区上的查看(View)。
- 检查隐藏项目(Hidden items)选项以显示隐藏的文件和文件夹。
- 接下来,浏览到程序文件。
- 找到 Windows 应用程序文件夹。
- 双击文件夹将其打开。
- 导航到文件夹
Microsoft.WindowsMaps_4.1509.50911.0_neutral_split.scale-100-8wekyb3d8bbwe。
注意(Note):这个文件应该有两个版本,有两个不同的创建日期。
现在应该解决这个问题。如果没有,请尝试下一个解决方案。
7]建议(Suggest)更改丢失或不准确的位置
此解决方案只需要您针对地图应用程序上的不准确位置提出更改建议。
这些解决方案中的任何一个都应该适合您!
相关帖子(Related post):谷歌地图不显示并显示空白屏幕(Google Maps not showing and displays a blank screen)。
Maps app not working or Shows Incorrect Location in Windows 11/10
Іf you notіce that the Maps app is not working as it should or the app shows an incorrect location in Windows 11/10, then this post is intended to help you. In this post, we will provide the most suitable solutions you can try to remediate this issue.

Maps app not working or Shows Incorrect Location in Windows 11/10
If you’re faced with this issue, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue.
- Run the Windows Store Apps Troubleshooter
- Enable Location
- Disable Fast Startup
- Uninstall and reinstall Maps app
- Flush DNS
- Delete the file maps
- Suggest a change for missing or inaccurate location
Let’s take a look at the description of the process involved concerning each of the listed solutions.
Before you try the solutions below, first check for updates and install any bits if available. Also, update the display adapter driver on your Windows 10 PC – this should fix the issues with rendering Maps or showing roads on the map.
1] Run the Windows Store Apps Troubleshooter
This solution requires you to run the inbuilt Windows Store App Troubleshooter and see if the Maps app not working or Shows Incorrect Location problem is resolved.
2] Enable Location

The Maps app in Windows 10 is turned on by default and is tightly connected with your Location settings. It uses your location to determine the proper maps you need and available routes. So if your location is turned off in Windows, Maps won’t work. In this case, you should ensure that Location is enabled on your device. Here’s how:
- Press the Windows key + I to open Settings.
- Click Privacy.
- Click Location on the left pane.
- On the right pane, toggle the Location button to On.
- Also, scroll down, and make sure Maps is set to On, under Choose which apps can access your precise location.
Once done, check if the issue is resolved. If not, try the next solution.
Read: How to set Default Location of your PC
3] Disable Fast Startup
The Fast Startup feature in Windows 10 is enabled by default if applicable. Fast Startup is designed to help your computer startup faster after you shut down your computer. When you shut down your computer, your computer actually enters a hibernation state instead of a full shutdown.
This solution requires you to disable Fast Startup and see if the issue is resolved. Otherwise, revert the settings and try the next solution.
4] Uninstall and reinstall Maps app
You will see the button to uninstall Maps in Settings greyed out – so you may try to Reset it first and see if that works. If not, use other ways to uninstall it.
To uninstall the Maps app using PowerShell, do the following:
- Press Windows key + X to open Power User Menu.
- Tap A on the keyboard to launch PowerShell in admin/elevated mode.
- In the PowerShell console, type in the command below and hit Enter:
Get-AppxPackage *windowsmaps* | Remove-AppxPackage
Once the command executes, the Maps app will be uninstalled. Now, head to Windows Store, search for Maps, and install it again.
If the issue persists, try the next solution.
5] Flush DNS
As you browse the Internet, DNS collects cache and all these piles of the stored cache may block your connection or prevent your apps from running properly. So, if your Maps app is still unavailable, try flushing the DNS cache and see if that resolves the issue at hand.
Read: Microsoft Edge detects the wrong Geographical Location.
6] Delete the file maps
Do the following:
- Press Windows key + E to open File Explorer.
- Click View on the ribbon.
- Check Hidden items option in order to display hidden files and folders.
- Next, browse to Program Files.
- Locate the Windows Apps folder.
- Double-click the folder to open it.
- Navigate to the folder
Microsoft.WindowsMaps_4.1509.50911.0_neutral_split.scale-100-8wekyb3d8bbwe.
Note: There should be two versions of this file with two different creation dates.
- Delete the file with the earlier date.
- Restart PC.
The issue should be resolved now. If not, try the next solution.
7] Suggest a change for missing or inaccurate location
This solution simply requires you to suggest a change for the inaccurate location on the Maps app.
Any of these solutions should work for you!
Related post: Google Maps not showing and displays a blank screen.