Instagram直接消息是一项很棒的功能，可让您与Instagram 上(Instagram)的联系人进行交互。不仅是您的联系人，您还可以向甚至不在您列表中的人发送DM 。(DMs)这种直接消息传递功能允许用户自由交流。但是，当直接消息不起作用时，或者您在使用 DM 功能时遇到问题时，这可能会非常令人沮丧。一些用户无法在社交媒体平台上接收或发送直接消息，这可能是由于多种原因。为了帮助您，我们提供了一份完整的指南，其中包含您在Instagram 上(Instagram)的 DM 问题的可能解决方案。因此，您可以按照本指南修复Instagram DM无法正常工作的问题。
如何修复 Instagram DM(Fix Instagram DM)不起作用（Android和 iOS）
为什么 Instagram DM 停止工作？
DM 不工作错误背后可能有多种原因。几个可能的原因如下：
- 您的互联网连接可能不稳定。
- Instagram 服务器可能已关闭。
- 可能有一些小故障。
- 您可能使用的是旧版本的Instagram。
- 如果其他用户在Instagram 上(Instagram)阻止您，您将无法发送 DM 。
因此，这些是您的 DM 无法正常工作的几个原因。
修复 Instagram 直接消息不起作用的 9 种方法(9 Ways to Fix Instagram Direct Messages Not Working)
我们列出了所有可能的解决方案来解决您的 DM 问题。您可以遵循所有方法并检查适合您的方法：
方法 1：检查您的 Internet 连接(Method 1: Check your Internet Connection)
首先，您应该首先检查您的互联网连接。要检查您的互联网，您可以使用其他需要互联网的应用程序，或者您可以在网络上浏览某些内容。
有时，您的设备上可能有互联网，但它可能很慢或不稳定。在这种情况下，一些用户无法在Instagram 上(Instagram)发送或接收直接消息。因此，要修复 Instagram DM 无法正常工作(fix Instagram DM not working)，您可以使用第三方应用程序执行速度测试，以检查您是否在设备上获得了互联网速度。您可以在Google Play Store（Android 版(Android)）或App Store（iOS 版）上找到许多速度测试应用程序。
方法二：更新 Instagram (Method 2: Update Instagram )
有时，如果您使用的是旧版本的Instagram应用程序，您在发送或接收直接消息时可能会遇到问题。因此，您可以检查该应用程序是否有任何新更新。
安卓版(For Android)
如果您有Android设备，请按照以下步骤检查是否有新更新：
1.在您的设备上打开Google Play 商店( Google Play Store)，然后点击屏幕左上角的三个水平线(three horizontal lines)或汉堡图标。(hamburger icon)
2. 点击我的应用和游戏(My apps and games)。
3. 转到更新选项卡(Updates tab)。最后，检查您是否可以在列表中看到Instagram，然后点击更新(Update)以开始安装新更新。
成功更新应用程序后，您可以打开并检查它是否能够 修复 Instagram 直接消息不起作用。( fix Instagram direct messages not working.)但是，如果没有新的更新，您可以尝试下一种方法。
在 iOS 上(On iOS)
如果您有 iPhone，则可以按照以下步骤检查Instagram的新更新：
- 前往App Store，然后点击屏幕底部面板中的“更新”选项卡。(Updates)
- 现在，App Store 将自动检查 Instagram 的可用更新(the App Store will automatically check for available updates for Instagram)。
- 最后，点击更新(Update)以开始更新应用程序。
方法 3：卸载并重新安装 Instagram (Method 3: Uninstall and re-install Instagram )
您的 DM 无法正常工作可能是一些App故障。(App)在这种情况下，您可以卸载并在您的设备上重新安装该应用程序。请按照以下步骤卸载并重新安装应用程序以修复Instagram DM无法正常工作：
在安卓上(On Android)
请按照以下步骤在您的 Android 设备上卸载并重新安装Instagram ：
1. 前往Google Play 商店(Google Play Store) 并在搜索栏中搜索Instagram。
2. 打开应用程序(App)并点击卸载(Uninstall)。
3.最后，卸载后，您可以通过点击安装重新安装应用程序(you can re-install the app by tapping on install)。
在 iOS 上(On iOS)
请按照以下步骤在您的 iOS 设备上卸载并重新安装该应用程序：
- 从您的主应用程序抽屉中找到Instagram 。
-
(Press and hold)当您看到弹出选项时，按住应用程序并点击卸载。(Uninstall)
- 最后，前往App Store并在您的设备上重新安装Instagram 。
方法 4：您可能已超出 DM 计数限制(Method 4: You may have exceeded the DM Count Limit)
是的(Yes)！有一个 DM 计数限制，即每天 100 个 DM。因此，如果您在一天内向 100 多个用户发送DM 。(DMs)Instagram将自动禁止您发送更多DM(DMs)。因此(Therefore)，请确保您不超过直接消息的限制。
方法5：您可能被用户屏蔽(Method 5: You may be Blocked by the User)
如果您尝试向用户发送直接消息，但无法发送。在这种情况下，其他用户可能在 Instagram 上屏蔽了您，(Instagram)当有人在Instagram上屏蔽您时，您将无法联系到该用户。因此，如果您正在尝试 修复 Instagram 直接消息不发送(fix Instagram direct messages not sending)，那么您可以尝试联系用户并要求他们解除对您的阻止。
方法 6：更新操作系统 (Method 6: Update OS )
如果您仍然无法修复无法在您的设备上运行的Instagram DM，则可能是因为您使用的是旧版本的操作系统。因此，您必须确保您使用的是最新版本的操作系统。请按照(Follow)以下步骤检查新更新：
1. 前往您设备的设置(Settings)。
2. 点击关于手机(About phone)部分。
3. 点击系统更新(System update)。
4. 现在，点击检查更新(Check for updates)，您的手机将自动检查是否有可用的更新。
方法 7：清除 Instagram 的缓存和数据(Method 7: Clear Cache & Data for Instagram)
有时，应用程序的临时文件可能会占用内存并导致设备出现故障。因此，要修复Instagram DM不起作用，您可以清除应用程序的缓存和数据。
在安卓上 (On Android )
请按照以下步骤清除Android 设备上 Instagram的缓存和数据：(Instagram)
1. 打开设置(Settings)并前往应用(Apps )部分。
2. 点击管理应用程序(Manage apps)。
3. 现在，从列表中找到并点击Instagram 。
4. 点击屏幕底部的清除数据(Clear data)。
5. 点击清除缓存(Clear cache)。
6. 最后，点击OK。
在 iOS 上 (On iOS )
请按照以下步骤清除 iPhone 上的缓存：
- 打开设置(Settings)并点击常规设置(General Settings)。
- 点击iPhone 存储(iPhone storage)。
- 从应用程序列表中找到(Locate)并打开Instagram。
- 向下滚动并点击删除应用程序(Delete app)。
- 最后，删除应用程序后，重新安装它，这样做会自动删除Instagram的缓存。
方法 8：尝试 Instagram 网页版(Method 8: Try the Instagram Web Version)
如果您的 DM 无法在您的设备上运行，您可以考虑使用该应用的网页版。因此，请在您的网络浏览器上访问 Instagram.com并使用您的用户 ID 和密码登录。
方法 9：与 Instagram 支持团队联系(Method 9: Get in touch with the Instagram Support Team)
如果上述方法都不能解决 Instagram 直接消息无法正常工作的问题，(fix Instagram direct messages not working issue,)您可以尝试联系Instagram的支持团队报告问题。请按照以下步骤在Instagram 上(Instagram)向支持团队报告问题：
1. 打开Instagram应用并点击屏幕底部角落的个人资料图标。(profile icon)
2. 点击屏幕右上角的三个水平线(three horizontal lines)或汉堡图标。(hamburger icon)
3. 转到设置(Settings)。
4. 点击帮助(Help )部分。
5. 点击报告问题(Report a Problem)。
6.当您在屏幕上看到弹出窗口时，再次选择报告问题。(Report a Problem)
7. 最后，开始解释您在帐户中遇到的 DM 问题。点击提交(Submit)将报告发送给Instagram支持团队。
常见问题 (FAQ)(Frequently asked questions (FAQs))
Q1。为什么我在 Instagram 上的 DM 不起作用？(Q1. Why are my DMs on Instagram not working?)
有时，由于应用程序中的一些故障， Instagram 上(Instagram)的DM(DMs)可能无法正常工作。另一个原因可能是因为您的互联网连接不稳定。Instagram服务器可能已关闭，或者您可能正在使用旧版本的Instagram应用(Instagram)程序，您可能需要对其进行更新。
Q2。如何在 Instagram 上修复我的 DM？(Q2. How do I fix my DM on Instagram?)
要修复 DM 无法正常工作，您首先应该检查的是您是否有稳定的互联网连接。尝试重新启动应用程序，或者您也可以在您的设备上重新安装Instagram以修复 DM 无法正常工作的错误。您可以轻松地按照我们在修复Instagram直接消息不起作用的指南中列出的方法进行操作。
受到推崇的：(Recommended:)
我们希望本指南对您有所帮助，并且您能够修复 Instagram DM 无法正常工作(fix Instagram DM not working)。如果您对本文仍有任何疑问，请随时在评论部分提出。
9 Ways to Fix Instagram Direct Messages not working (DMs not working)
Instagram direct messages are a great feature that allows you to interact with your contacts on Instagram. Not only your contactѕ, but you can send DMs to people who are not even on your list. Τhis direct messaging feature allows users to communicate freely. However, it can be very frustrating when direсt messages do nоt work, or yоu face issues while using the DM feature. Some users are unable to receive or send direct messages on the social media platform, which maу be due to several reasons. To help you out, we havе come up with a complete guide with the posѕible solution to your DM problem on Instagram. Therefore, you can follow thiѕ guide to fix Instagram DM not working issue.
How to Fix Instagram DM not working (Android & iOS)
Why has Instagram DM stopped working?
There may be several reasons behind the DM not working error. Few possible reasons are as follows:
- You may have an unstable internet connection.
- The Instagram servers may be down.
- There may be some glitch.
- You may be using an old version of Instagram.
- You will not be able to send a DM if the other user blocks you on Instagram.
So, these are a few of the reasons why your DM is not working.
9 Ways to Fix Instagram Direct Messages Not Working
We are listing down all the possible solutions to fix your DM problem. You may follow all the methods and check whichever works for you:
Method 1: Check your Internet Connection
The first and the foremost thing that you should check before anything else is your internet connection. To check your internet, you can use another app that requires internet, or you can browse something on the web.
Sometimes, you may have the internet on your device, but it may be slow or unstable. In this situation, some users are unable to send or receive direct messages on Instagram. Therefore, to fix Instagram DM not working, you can perform a speed test by using a third-party app to check if you are getting the internet speed on your device or not. There are many speed test apps that you can find on Google Play Store (for Android) or App Store (For iOS).
Method 2: Update Instagram
Sometimes, if you are using an old version of the Instagram app, you may face issues while sending or receiving direct messages. Therefore, you can check if there are any new updates for the app.
For Android
If you have an Android device, follow these steps to check for new updates:
1. Open the Google Play Store on your device and tap on the three horizontal lines or the hamburger icon in the top-left corner of the screen.
2. Tap on My apps and games.
3. Go to the Updates tab. Finally, check if you can see Instagram in the list and tap on an Update to start installing the new updates.
After successfully updating the app, you can open and check whether it was able to fix Instagram direct messages not working. However, if there are no new updates, you can try the next method.
On iOS
If you have an iPhone, then you can follow these steps to check for new updates for Instagram:
- Head to the App Store and tap on the Updates tab from the bottom panel of the screen.
- Now, the App Store will automatically check for available updates for Instagram.
- Finally, tap on an Update to start updating the app.
Method 3: Uninstall and re-install Instagram
It may be some App glitch that your DM is not working properly. In this situation, you can uninstall and then re-install the app on your device. Follow these steps to uninstall and reinstall the app to fix Instagram DM not working:
On Android
Follow these steps to uninstall and re-install Instagram on your Android device:
1. Head to Google Play Store and search Instagram in the search bar.
2. Open the App and tap on Uninstall.
3. Finally, after uninstalling, you can re-install the app by tapping on install.
On iOS
Follow these steps to uninstall and reinstall the app on your iOS device:
- Locate Instagram from your main app drawer.
-
Press and hold the app and tap on Uninstall when you see the pop-up options.
- Finally, head to the App Store and re-install Instagram on your device.
Method 4: You may have exceeded the DM Count Limit
Yes! There is a DM count limit, which is 100 DM’s per day. So, if you are sending DMs to more than 100 users in a day. Instagram will automatically ban you from sending more DMs. Therefore, make sure you do not exceed the limit of direct messages.
Method 5: You may be Blocked by the User
If you are trying to send a direct message to a user, but you are unable to send it. In this situation, the other user may have blocked you on Instagram, and when someone blocks you on Instagram, you will not be able to contact the user. Therefore, if you are trying to fix Instagram direct messages not sending, then you may try to contact the user and ask them to unblock you.
Method 6: Update OS
If you are still unable to fix Instagram DM not working on your device, then it is probably because of the old version of the operating system that you are using. Therefore, you have to make sure that you are using the latest version of your OS. Follow these steps to check for new updates:
1. Head to the Settings of your device.
2. Tap on the About phone section.
3. Tap on System update.
4. Now, tap on Check for updates, and your phone will automatically check if there are any updates available.
Method 7: Clear Cache & Data for Instagram
Sometimes, the app’s temporary files may be hogging the memory and causing a glitch on your device. Therefore, to fix Instagram DM not working, you can clear the app’s cache and data.
On Android
Follow these steps to clear the cache and data for Instagram on your Android device:
1. Open Settings and head to the Apps section.
2. Tap on Manage apps.
3. Now, locate and tap on Instagram from the list.
4. Tap on Clear data from the bottom of the screen.
5. Tap on Clear cache.
6. Finally, tap on OK.
On iOS
Follow these steps to clear the cache on your iPhone:
- Open Settings and tap on General Settings.
- Tap on iPhone storage.
- Locate and open Instagram from the list of apps.
- Scroll down and tap on the Delete app.
- Finally, after deleting the app, re-install it, and doing this will automatically delete the cache for Instagram.
Method 8: Try the Instagram Web Version
If your DM is not working on your device, you can consider using the web version of the app. Therefore, head to Instagram.com on your web browser and log in with your user ID and password.
Method 9: Get in touch with the Instagram Support Team
If none of the above methods works to fix Instagram direct messages not working issue, you can try to contact the support team on Instagram to report the issue. Follow these steps to report the issue to the support team on Instagram:
1. Open the Instagram app and tap on your profile icon at the bottom corner of the screen.
2. Tap on the three horizontal lines or the hamburger icon at the top-right corner of the screen.
3. Go to Settings.
4. Tap on the Help section.
5. Tap on a Report a Problem.
6. Again select Report a Problem when you see the pop-up window on your screen.
7. Finally, start explaining the issue with the DM that you are facing on your account. Tap on Submit to send the report to the Instagram support team.
Frequently asked questions (FAQs)
Q1. Why are my DMs on Instagram not working?
Sometimes, the DMs on Instagram may not work because of some glitch in the app. Another reason may be because you may have an unstable internet connection. The Instagram servers may be down, or you may be using an old version of the Instagram app, and you may have to update it.
Q2. How do I fix my DM on Instagram?
To fix DM not working, the first thing that you should check is whether you have a stable internet connection or not. Try relaunching the app, or you can also reinstall Instagram on your device to fix the DM not working error. You can easily follow the methods that we have listed in our guide to fixing Instagram direct messages not working.
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We hope that this guide was helpful and you were able to fix Instagram DM not working. If you still have any queries regarding this article, then feel free to ask them in the comments section.
