一些Windows用户报告无法听到内部扬声器发出的声音。有些甚至遇到了驱动程序错误。如果您的高清音频设备^{(High Definition Audio Device)}有驱动程序问题，则会出现音频问题。损坏的设备、不兼容的驱动程序和不稳定的驱动程序是Windows 10^{(Windows 10)}中驱动程序问题的常见原因。

如果您的音频^(Audio)设备有驱动程序问题，那么您可能会在设备管理器中的音频设备旁边看到一个黄色标记，通常是一个感叹号。如果这是您面临的问题，那么您来对地方了。在本文中，我们解释了一些解决Windows 10中驱动程序问题的提示和技巧。

确认音频问题是否由驱动程序问题引起

在继续之前，首先确认您的高清音频设备是否存在驱动程序问题。她是怎么做到的。

• 在 Windows 开始菜单上，同时按Windows Key + X
• 从搜索结果中单击设备管理器。^{(Device Manager)}
• 找到并展开声音、视频和游戏控制器。^{(Sound, video, and game controllers.)}
• 找到您的设备^(Device)驱动程序并检查设备名称旁边是否有黄色标记。

如果音频设备旁边出现黄色感叹号或问题，则表示您的音频设备驱动程序存在问题。

高清音频设备^{(Definition Audio Device)}有驱动程序问题

请按照以下建议解决问题：

1. 运行音频^{(Run Audio)}和硬件疑难解答^{(Hardware Troubleshooter)}
2. 关闭音频增强
3. 更新您的音频驱动程序
4. 重新安装音频驱动程序。

1. 运行疑难解答

通过在“运行”^(Run)框中键入以下内容并按 Enter 键来运行音频播放疑难解答：^{(Audio Playback Troubleshooter)}

msdt.exe /id AudioPlaybackDiagnostic

通过在“运行”^(Run)框中键入以下内容并按 Enter来运行录音疑难解答：^{(Audio Recording Troubleshooter)}

msdt.exe /id AudioRecordingDiagnostic

还运行硬件疑难解答，看看它是否有帮助。

完成后，重新启动系统并检查问题是否已解决。

阅读^(Read)：如何下载并重新安装 Realtek HD Audio Manager^{(How to download and reinstall Realtek HD Audio Manager)}。

2.关闭音频增强

有时您的声卡^(Sound)可能不支持音频^(Audio)增强功能。在这种情况下，如果您遇到驱动程序问题，建议关闭音频增强功能。这是如何做到的。

• 在 Windows 开始菜单上。按 Windows key + R打开运行框。
• 现在键入控制面板^{(Control Panel)}，然后单击确定。
• 单击声音^(Sound)并转到播放。^{( Playback.)}
• 右键单击您的音频设备^{(Audio Device)}，然后从下拉菜单中选择属性。^{( Properties)}
• 现在转到增强功能并选中选项禁用所有声音效果旁边的复选框。^{( Disable all sound effects.)}
• 单击确定^(Ok)并重新启动系统。

现在检查音频问题是否已解决。如果问题仍然存在，请继续阅读。

修复^(Fix)：没有音频或声音丢失^{(No Audio or Sound is missing)}。

3.更新您的音频驱动程序

大多数驱动程序问题都可以通过更新音频驱动程序^{(updating the audio drivers)}来解决。这是如何做到的。

• 在 Windows 开始菜单上，同时按Windows Key + X
• 从搜索结果中单击设备管理器。^{(Device Manager)}
• 找到并展开声音、视频和游戏控制器。^{( Sound, video, and game controllers.)}
• 选择您的音频设备并右键单击它。
• 从下拉菜单中单击更新驱动程序。^{( Update Driver)}
• 单击自动搜索更新的软件^{( Search automatically for updated software)}链接。
• 按照提示上的说明等待更新完成。重新启动系统并检查问题是否保留。

如果问题仍然存在，请继续执行下一步。

修复^(Fix)：音频服务无响应错误^{(Audio services not responding error)}。

4.重新安装音频驱动程序

• 在 Windows 开始菜单上，同时按Windows key + X
• 从搜索结果中单击设备管理器。^{(Device Manager)}
• 向下滚动并展开声音、视频和游戏控制器。^{(Sound, video, and game controllers.)}
• 选择您的音频设备并右键单击它。
• 从下拉菜单中单击卸载。^{( Uninstall)}
• 重新启动系统。重新启动后，Windows会自动安装最新的相应音频驱动程序。

现在检查您的设备音频，如果问题仍然存在，请继续下一步。

或者，您可以访问制造商网站下载驱动程序^{(download the drivers)}并运行设置。

希望有所帮助。

High Definition Audio Device has a driver problem in Windows 10

Some Windows users have reported trouble hearing the sound from the internal speakers. Some have even encountered driver errors. Thе audio issue аrises if your High Definition Audio Device has driver problems. A corrupt device, incompatible drivers, and unstable drivers are common causes of driver problems in Windows 10.

If your Audio device has driver problems, then you may see a yellow mark, usually an exclamation, next to the audio device in the device manager. If this is the problem you are facing, you are in the right place. In this article, we explain some tips and tricks to solve the driver problems in Windows 10.

Confirm if the audio issue is caused by a driver problem

Before proceeding, first, confirm if your high definition audio device has a driver problem. Her is how to do it.

• On your Windows Start menu, press Windows Key + X simultaneously.
• Click Device Manager from the search results.
• Locate and expand Sound, video, and game controllers.
• Locate your Device driver and check if there is a yellow mark next to the device name.

If there is a yellow exclamation or question next to the audio device,  it means there is a problem with your audio device drivers.

High Definition Audio Device has a driver problem

Follow these suggestions to resolve the issue:

1. Run Audio and Hardware Troubleshooter
2. Turn Off Audio Enhancements
3. Update your audio drivers
4. Reinstall the Audio Drivers.

1. Run Troubleshooters

Run the Audio Playback Troubleshooter by typing the following in the Run box and hitting Enter:

msdt.exe /id AudioPlaybackDiagnostic

Run the Audio Recording Troubleshooter by typing the following in the Run box and hitting Enter:

msdt.exe /id AudioRecordingDiagnostic

Also run the Hardware Troubleshooter and see if it helps.

Once done, restart your system and check if the problem is resolved.

Read: How to download and reinstall Realtek HD Audio Manager.

2. Turn Off Audio Enhancements

Sometime your Sound card may not be supported with the Audio enhancement feature. In such a case, it is recommended to turn off the audio enhancement feature if you are facing a driver problem. Here is how to do it.

• On your Windows Start menu. Press Windows key + R to open Run box.
• Now type Control Panel and click Ok.
• Click Sound and go to Playback.
• Right-click on your Audio Device and select Properties from the drop-down menu.
• Now go to Enhancements and select the checkbox next to the option Disable all sound effects.
• Click Ok and restart your system.

Now check if the audio issue is resolved. Read on if the problem persists.

Fix: No Audio or Sound is missing.

3. Update your audio drivers

Most of the driver issues are resolved by updating the audio drivers. Here is how to do it.

• On your Windows Start menu, press Windows Key + X simultaneously.
• Click Device Manager from the search results.
• Locate and expand Sound, video, and game controllers.
• Select your audio device and right-click on it.
• Click Update Driver from the drop-down menu.
• Click Search automatically for updated software link.
• Follow the instructions on the prompt and wait till the update is complete. Restart your system and check if the problem is reserved.

If the issue persists, continue to the next step.

Fix: Audio services not responding error.

4. Reinstall the Audio Drivers

• On your Windows start menu, press Windows key + X simultaneously.
• Click Device Manager from the search results.
• Scroll down and expand Sound, video, and game controllers.
• Select your audio device and right-click on it.
• Click Uninstall from the drop-down menu.
• Restart your system. After restart, Windows automatically installs the latest appropriate audio driver.

Now check your device audio and continue to the next step if the issue remains.

Alternatively, you could visit the manufacturers website to download the drivers and run the setup.

Hope something helped.

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