Windows Store是 Microsoft的应用程序下载市场。但是，很多时候用户在访问和使用商店或应用程序^(Apps)时可能会遇到一个或另一个问题。这篇文章与解决许多用户经常遇到的此类问题有关——Microsoft Store Cache 损坏^{(damaged Microsoft Store Cache)}。当您在运行Windows 应用商店^{(Windows Store)}应用程序时遇到问题时，Windows 应用商店应用程序疑难解答^{(Windows Store Apps Troubleshooter)}通常能够解决这些问题。疑难解答程序会扫描您的系统以检测可能阻止其在Windows 11/10. 然后，疑难解答程序会尝试自动解决问题，而无需您采取任何行动。但是，如果故障排除程序本身给出一条消息——Windows Store Cache 可能已损坏^{(Windows Store Cache may be damaged)}！？

如果您在运行Windows 应用商店应用程序疑难解答^{(Windows Store Apps Troubleshooter)}后收到Windows 应用商店缓存^{(Windows Store Cache)}可能已损坏错误，您可能需要重置Windows 应用商店^{(Windows Store)}以及应用目录^{(App Directory)}中的缓存文件夹。

Windows 应用商店缓存可能已损坏

在Windows Store Cache^{(Windows Store Cache)}损坏的情况下，故障排除程序有助于识别问题。除此之外，它在解决问题方面并没有多大用处。因此，在这里，故障排除人员只能诊断问题，而不能治疗。

如果您在使用 Windows应用商店^(Store)时也遇到过这样的困难，您可能想尝试按照这两种解决方案之一来手动解决问题。

1]重置Windows商店

要清除 Windows 应用商店缓存^{(clear the Windows Store cache)}，请打开Sytem32文件夹，然后查找WSReset.exe。  右键单击它并选择以管理员身份运行。^{(Run as administrator.)}

然后，该应用程序将重置Windows 应用商店^{(Windows Store)}，而不会更改您的任何设置或已安装的应用程序。重置操作完成后，Windows将自动打开Windows 应用商店。^{(Windows Store)}您现在应该能够正确访问和使用Windows 应用商店^{(Windows Store)}。

2]重置^(Reset)App Directory中的缓存文件夹

打开 File Explorer^{(Open File Explorer)}，在资源管理器地址栏中复制粘贴以下路径，然后按 Enter^(Enter)：

C:\Users\<username>\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe\LocalState

同样，如果您的Windows安装在其他驱动器上，请将上面的“C”替换为系统根驱动器，然后是您自己的用户帐户的名称。此外，将文本 <用户名^(username)> 替换为与您的帐户关联的用户名。

现在，在LocalState 文件夹^{(LocalState folder)}中，检查缓存^(cache)文件夹是否存在。如果存在，请将其重命名为“ cache.old ”。之后，创建一个新的空文件夹并将其命名为“缓存^(cache)”。

完成上述步骤后，关闭文件资源管理器^{(File Explorer)}并重新启动系统。重新启动后，再次运行Windows 应用商店应用程序^{(Windows Store Apps)}疑难解答。这次它不仅会检测到问题，还会自动解决问题。

再次重新启动系统并尝试打开Windows 应用商店^{(Windows Store)}。即使您有本地帐户，此方法也应该有效。

如果您收到服务注册丢失或损坏^{(Service registration is missing or corrupt)}的错误消息，请参阅此帖子。^{(See this post if you receive a Service registration is missing or corrupt error message.)}

Windows Store Cache may be damaged in Windows 11/10

The Windows Store is Microsoft’s mаrketplace for downloading apps. However, many times users may encounter one or the other problem in accessing and using the Store or the Apps. This post is related to resolving one such problem many uѕеrs have νery freqυently encountered- that of а damaged Microsoft Store Cache. When you face issues when running Windows Store apps, the Windows Store Apps Troubleshooter is able to usually fix the problems. The troubleshooter scans your system to detect the problems that might be preventing it from working properly on your Windows 11/10. The troubleshooter then tries to solve the problem automatically without necessitating any action from your end. But what if the troubleshooter itself gives a message – Windows Store Cache may be damaged!?

If you receive a Windows Store Cache may be damaged error after running Windows Store Apps Troubleshooter, you may have to reset the Windows Store as well as the cache folder in the App Directory.

Windows Store Cache may be damaged

In the case of a damaged Windows Store Cache, the troubleshooter is helpful in just identifying the problem. Beyond that, it is not really of much use in resolving the issue. Thus, over here, the troubleshooter can only diagnose the problem, not treat it.

If you too have or are facing such difficulty with your Windows Store, you might want to try to follow one of these two solutions to manually fix the problem.

1] Reset Windows Store

To clear the Windows Store cache, open the Sytem32 folder, and look for the WSReset.exe.  Right-click on it and select Run as administrator.

The application will then reset the Windows Store without changing any of your settings or installed apps. Windows will automatically open the Windows Store upon the reset operation getting completed. You should now be able to access and use the Windows Store properly.

2] Reset the cache folder in App Directory

Open File Explorer, copy-paste the following path in the explorer address bar and hit Enter:

C:\Users\<username>\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe\LocalState

Again, in case your Windows is installed on some other drive, replace ‘C’ above with the system root drive, followed by the name of your own user account. Also, replace the text <username> with the username associated with your account.

Now, in the LocalState folder, check whether the cache folder is present or not. If it is there, rename it to ‘cache.old’. After that, create a new empty folder and name it ‘cache’.

Once you are done with the above step, close the File Explorer and reboot your system. After the reboot, run the Windows Store Apps troubleshooter again. This time it will not only detect the problem but also automatically resolve it.

Restart your system once more and try opening the Windows Store. This method should work even if you have a local account.

See this post if you receive a Service registration is missing or corrupt error message.

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