Skype是一种流行的软件,被数百万人用来随时随地与亲人联系。聊天服务应用程序可帮助个人和企业免费拨打语音和视频电话、发送即时消息和共享文件。
Skype是在线面对面交流的缩影。我们经常在使用Skype进行视频会议、日常在线会议、在线培训等时使用网络摄像头。然而,许多Skype用户在(Skype)Windows PC上进行Skype视频通话时遇到了网络摄像头问题。如果您的Skype朋友在视频通话中看不到您,或者他们只能看到一些模糊的灰色图像,则您的网络摄像头(Webcam)可能存在问题。
Skype 摄像头不工作
网络摄像头问题可能很烦人,如果您在使用(Webcam)Skype时遇到网络摄像头问题,那么您来对地方了。在本文中,我们概述了如何快速解决网络摄像头问题的几个步骤。
1]测试网络摄像头
当您遇到网络摄像头问题时,首先要做的就是确保您已打开网络摄像头。调整设备,使摄像头指向您。由于安装错误,许多Skype用户面临网络摄像头问题。(Skype)因此,请检查相机是否安装正确。请按照以下步骤检查您的网络摄像头
在 Windows 搜索栏中,键入相机。(Camera. )单击相机应用程序(Camera app)并允许您的系统使用相机应用程序。
检查来自相机的视频源。如果输出正确靠近相机(Camera)应用程序。否则,这意味着您使用的是有缺陷的相机。解决方案是用新的相机更换有缺陷的相机。
详细阅读(Detailed read):如何测试网络摄像头是否正常工作(How to test if the Webcam is working)?
2]更新网络摄像头驱动程序
使用最新版本更新网络摄像头驱动程序可以解决视频通话问题。按照以下步骤更新网络摄像头(Webcam)驱动程序。
打开控制面板(Control Panel),然后单击设备管理器。(Device Manager. )在设备管理器(Device Manager)窗口中,单击(Click)并展开成像设备。(Imaging devices.)
从列表中选择您的网络摄像头,然后右键单击网络摄像头设备。
从下拉菜单中单击更新驱动程序。(Update driver)
在更新向导(Wizard)弹出窗口中,单击选项自动搜索更新的驱动程序软件。(Search automatically for updated driver software.)
如果有新的驱动程序可用,请安装。
3]更新Skype
启动Skype。转到帮助(Help)和反馈(Feedback)。
检查(Check)更新。如果可用,您将收到最新版本的Skype通知。
4]使用网络摄像头的通用驱动程序
如果您使用的是旧网络摄像头,请为网络摄像头(Webcam)使用通用USB视频设备驱动程序。按照以下步骤为您的旧网络摄像头使用通用设备驱动程序。
打开控制面板(Control Panel),然后单击设备管理器。(Device Manager. )在设备管理器(Device Manager)窗口中,单击(Click)并展开成像设备。(Imaging devices.)
从列表中选择您的网络摄像头,然后右键单击网络摄像头设备。从下拉菜单中单击(Click) 更新驱动程序(Update driver)
在更新向导(Wizard)弹出窗口中,单击浏览我的电脑以查找驱动程序软件(Browse my computer for driver software)
选择让我从计算机上的可用驱动程序列表中(Let me pick from a list of available drivers on my computer)选择选项,然后单击下一步。(Next.)
现在从列表中选择USB 视频设备(USB Video Device),然后单击下一步( Next)按钮。
将安装设备驱动程序,完成后关闭(Close)窗口。重新启动系统。
系统重新启动后,您应该可以在 Skype 上进行视频通话
5]配置Skype的视频设置
Skype中的大多数网络摄像头问题都可以通过配置视频设置来解决。请按照以下步骤在视频设置中设置网络摄像头。
启动 Skype。导航到设置(Settings),然后从菜单中单击音频和视频设置。( Audio & Video)
在选择网络摄像头(Select webcam)选项的右侧,从下拉列表中选择正确的网络摄像头设备,以防 Skype 使用错误的视频设备作为网络摄像头。您现在应该在视频设置页面上看到来自您的相机的视频源。
单击保存(Save)以应用更改。
6]关闭干扰网络摄像头的应用程序
如果您有除Skype之外的其他能够执行视频通话的应用程序,我们建议您关闭所有应用程序,因为如果网络摄像头已被某个应用程序使用,它可能无法让网络摄像头访问其他应用程序(如Skype)。大多数网络摄像头并非旨在授予对多个应用程序的视频访问权限。为避免此类问题,请确保关闭所有其他可以使用网络摄像头的应用程序。
7]在 设备管理器中(Device Manager)禁用(Disable)和启用网络摄像头(Enable Webcam)
这是在使用Skype(Skype)时解决网络摄像头问题的快速方法。按照以下步骤重新启用网络摄像头(Webcam)
打开控制面板(Control Panel),然后单击设备管理器。(Device Manager. )在设备管理器(Device Manager)窗口中,单击(Click)并展开成像设备。(Imaging devices.)
从列表中选择您的网络摄像头,然后右键单击网络摄像头设备。
从下拉菜单中单击禁用设备。( Disable device)
现在要重新启用设备,再次右键单击网络摄像头,然后从下拉菜单中选择启用设备选项。(Enable device)
关闭设备管理器(Device Manager)并检查网络摄像头是否在Skype上工作。
8]将网络摄像头连接(Connect Webcam)到不同的USB端口
如果您使用的是USB网络摄像头或外部网络摄像头,请尝试将网络摄像头重新连接到其他USB端口。如果USB(USB)端口出现问题并且重新连接到不同的USB端口可以重新启动设备,则此方法很有用。这可以暂时解决网络摄像头问题。
如果上述解决方案无法解决您的网络摄像头问题,您可能需要用新设备更换网络摄像头。
相关阅读(Related read):笔记本电脑摄像头在 Windows 中不起作用(Laptop Camera not working in Windows)。
Skype camera not working on Windows 11/10
Skype is a popular software usеd by millions of people to connect with loved ones anуtime, anywhere. The chat service app helps individuals and businesseѕ to make voice and video calls, send instant messages and share files for free.
Skype is the epitome of online face-to-face communication. We often use webcams while using Skype for video conferencing, daily online meetings, online training, etc. However many Skype users have encountered problems with webcams while making Skype video calls on Windows PC. There may be a problem with your Webcam if your Skype friends can’t see you on a video call, or they can only see some blurry grey images.
Skype camera not working
Webcam issue can be annoying and if you have encountered webcam issues while using Skype, you are in the right place. In this article, we outline a few steps on how to quickly troubleshoot webcam problems.
1] Test Webcam
The first and foremost thing to do when you face a webcam issue is to make sure that you have switched on the webcam. Adjust the device so that the camera points to you. Many Skype users face webcam issues due to faulty installation. So check if the camera is installed properly. Follow the below step to check your webcam
In the Windows search bar, type Camera. Click on the Camera app and allow your system to use the camera app.
Check the video feed from your camera. If the output is proper close to the Camera app. Else it means that you are using a defective camera. The solution would be to replace the defective camera with a new one.
Detailed read: How to test if the Webcam is working?
2] Update Webcam driver
Updating the webcam driver with the latest version can solve the video call issues. Follow the below steps to update the Webcam driver.
Open Control Panel and click Device Manager. In the Device Manager window, Click and expand Imaging devices.
Select your webcam from the list and right-click on the webcam device.
Click Update driver from the drop-down menu.
In the update Wizard pop up window, click the option Search automatically for updated driver software.
Install if new drivers are available.
3] Update Skype
Launch Skype. Go to Help & Feedback.
Check for updates. You will be notified with the latest version of Skype if it is available.
4] Use Generic drivers for Webcam
Use a generic USB video device driver for your Webcam if you are using an old webcam. Follow the below steps to use a generic device driver for your old webcam.
Open Control Panel and click Device Manager. In the Device Manager window, Click and expand Imaging devices.
Select your webcam from the list and right-click on the webcam device. Click Update driver from the drop-down menu
In the update Wizard pop up window, click Browse my computer for driver software
Select the option Let me pick from a list of available drivers on my computer and click Next.
Now select the USB Video Device from the list and click the Next button.
The device driver will be installed and once done Close the window. Restart the system.
Once the system reboots, you should be able to make a video call on Skype
5] Configure Skype’s video settings
Most of the webcam problems in Skype are solved by configuring video settings. Follow the below steps to set up your webcam in video settings.
Launch Skype. Navigate to Settings and click Audio & Video Settings from the menu.
On the right side in the Select webcam option, choose a correct webcam device from the drop-down list, if in case the skype is using a wrong video device as a webcam. You should now see a video feed from your camera on the video settings page.
Click Save to apply changes.
6] Close apps that interfere with the webcam
If you have other apps than Skype that are capable of performing video calls, we recommend you to close all the apps because if the webcam is already being used by an application, it may not give webcam access to another application like Skype. Most of the webcams are not designed to grant video access to more than one application. To avoid such problems, make sure you close all the other apps that can use a webcam.
7] Disable and Enable Webcam in Device Manager
This is a quick way to fix the webcam problem while using Skype. Follow the below steps to reenable the Webcam
Open Control Panel and click Device Manager. In the Device Manager window, Click and expand Imaging devices.
Select your webcam from the list and right click on the webcam device.
Click Disable device from the drop-down menu.
Now to re-enable the device, right click on the webcam again and select Enable device option from the drop-down menu.
Close the Device Manager and check if the webcam is working on Skype.
8] Connect Webcam to a different USB port
If you are using USB webcams or an external webcam, try reconnecting the webcam to a different USB port. This method is useful if there is a problem with the USB port and reconnecting to a different USB port can restart the device. This can temporarily solve the webcam problem.
If the above solution doesn’t help to fix your problems with webcams, you may have to replace the webcam with a new device.
Related read: Laptop Camera not working in Windows.