您已经安排好当天的工作,但发现您要访问的银行网站无法打开。您不知道是什么让网站变得充满敌意。对问题一无所知,你一直在尝试,每一次尝试,你都接近于意识到你试图找到问题的可能解决方案是完全徒劳的。如果您有适当的知识,也许您可以解决此类问题并节省时间和精力。
如果您发现无法打开或显示特定网站或网页,可以尝试以下故障排除步骤列表。我已经从WinVistaClub移植了这篇文章,并在此处对其进行了更新,以使其详尽无遗。请(Please)查看以下哪些建议可能适用于您的网络浏览器 - 无论是Google Chrome、Microsoft Edge、Mozilla Firefox等。我希望这里的东西可以帮助你。
无法打开特定网站
如果您无法在Edge(Edge)、Chrome、Firefox或 IE中打开特定站点,我建议您尝试以下建议:
- 删除浏览器缓存
- 运行防病毒扫描
- 重置主机文件
- 添加到受信任的站点区域
- 检查受限站点
- 将区域重置为默认值
- 使用代理
- 刷新 DNS 缓存
- 禁用附加组件
- 清除 SLL 状态
- 检查系统日期和时间
- 禁用增强保护模式
- 检查代理和 DNS 设置
- 重置您的浏览器
- 以干净启动状态启动 Windows。
1]删除浏览器缓存
首先,我建议您清除缓存并重(clear your cache)试。最好使用免费软件CCleaner来完成清洁工作。重新启动并重(Reboot)试。否则(Else),您可以从桌面启动Internet Explorer 。从工具(Tools)菜单中,选择Internet 选项(Options)。在浏览历史下 -即。临时 Internet 文件和 Cookie(viz. Temporary Internet Files and Cookies) - 单击删除(Delete)。选中(Select)所有适用的复选框,然后单击删除(Delete)。现在尝试看看这是否有帮助。
在Edge中,您会在(Edge)设置等(Settings and more)下找到清除浏览历史记录(Clear Browsing History)(Clear Browsing History)的选项。同样,您也可以清除 Firefox 和 Chrome(clear the browser cache in Firefox and Chrome)中的浏览器缓存。
2]运行防病毒扫描
使用您的防病毒软件扫描您的计算机,因为它很可能是想要阻止打开特定站点的恶意软件。(malware )还请(Please)确保您的任何安全软件或防火墙都没有阻止该站点。
3]重置主机文件
接下来,查看您的Hosts 文件(Hosts file)。Hosts文件包含 IP 地址到主机名的映射。它位于 C:WINDOWSSYSTEM32DRIVERSETC。用记事本(Notepad)打开它,或者最好还是获取免费软件小实用程序Hostsman来看看它。检查那里是否提到了您要打开的网站。如果它在那里并且如果它有数字 127.0.0.1 你的网页可能不会打开,因为它是本地主机最常用的地址。如果您觉得您的Hosts文件被劫持,您可以下载并重置 Hosts 文件(reset Hosts file)。
4]添加到受信任的站点区域
将特定网站添加到受信任的站点(Trusted Sites)列表中,看看是否有帮助。为此,请打开Internet 选项(Options)> 安全选项卡 > 受信任的站点 > 单击站点 > 取消选中“需要服务器验证”复选框。现在,在“将此网站添加(Add)到区域”框中,键入站点的URL,例如:https://www.thewindowsclub.com ://www.thewindowsclub.com ,然后单击添加。然后单击确定。
5]检查受限站点
您可能还想检查特定站点是否被阻止。检查Internet 选项(Options) > Security Tab > Restricted Sites > Sites。在这里您可以看到受限站点( Restricted Sites)。我建议您使用 ZonedOut 实用程序向该区域添加(Add)、删除(Delete)、导入(Import)、导出(Export)站点并管理 Internet Explorer 安全区域。
6]将区域重置为默认值
打开Internet 选项(Options)。在安全(Security)中单击“将所有区域重置为默认级别(Reset all zones to default level)”。单击确定。
提示(TIP):来自Google的(Google)Chrome 连接诊断插件(Chrome Connectivity Diagnostics Plugin)可以帮助您测试您的网络连接(Network Connection)。
7]使用代理
从受影响的系统中,查看您是否可以从代理站点(proxy site)访问特定站点,例如kproxy.com等。
8] Flush DNS cache
检查您是否可以使用其数字IP 地址(IP addresses)访问特定站点。顺便说一句(Incidentally),microsoft.com 是最常被恶意软件阻止的站点。因此,例如,如果它是 microsoft.com,请查看您是否可以使用以下任何一种访问它:
如果您可以通过 IP 访问它,我建议您刷新 DNS 缓存(flush your DNS cache)。
9]禁用附加组件
有时,一些不兼容的 IE 加载项可能是冲突的原因。首先禁用这些附加组件。要手动禁用加载项并在无加载项模式下运行 IE,请打开Internet 选项(Options) 并在程序(Programs)选项卡下查找“管理加载项”按钮。单击(Click)按钮。
在“管理(Manage)加载项”窗口中,单击“所有加载项”选项。
单独单击(Click)每个附加组件,然后单击禁用按钮。完成后,点击或单击“确定”。您可以管理以下类型的附加组件
- 浏览器帮助对象
- ActiveX 控件
- 工具栏扩展
- 探险家酒吧,
- 浏览器扩展
- 搜索提供者
- 加速器和跟踪保护设置。
这篇文章将向您展示如何在 Firefox和Chrome(on Chrome)中禁用附加组件(disable add-ons in Firefox)。
10]清除SLL状态
如果您连接到安全网站(secure website),您的浏览器可能会使用配备安全套接层(Secure Sockets Layer)( SSL ) 技术的加密通道来加密交易。如果SSL中的信息在任何时候损坏,网站可能无法正确加载。
作为纠正措施,清除SLL状态如下:
- 在搜索框中打开Internet 选项(Options),然后选择设置。
- 在搜索结果中,单击Internet 选项(Options)。点击Content选项卡,然后点击Clear SSL state。
11]检查系统日期和时间
有时,您 PC 上不正确(Incorrect)的日期和时间设置可能会导致访问网络邮件服务器(accessing webmail servers)出现问题。因此,请确保您的 PC 上的日期和时间设置正确。请执行下列操作:
- 在超级(Charms)按钮栏的搜索框中键入日期和时间(Date and Time),然后单击设置(Settings)。
- (Choose Date)从搜索结果中选择日期和时间,然后单击(Time)更改(Change)日期和时间。
- 在日期(Date)和时间设置(Time Setting)窗口中,设置当前日期和时间。
12]禁用增强保护模式
增强保护模式是Internet Explorer中的一项新功能。要禁用它,如果它阻止您在Internet Explorer(Internet Explorer)中打开网页,请执行以下操作,如果某些网页在Internet Explorer中未显示,即使计算机已连接到Internet,请尝试以下操作:
- 打开“Internet 选项”并切换到“高级”选项卡。
- 接下来,找到“启用增强保护模式”复选框。
- 取消选中该框。点击应用(Apply)按钮,然后点击确定。重新启动 Internet Explorer(Restart Internet Explorer)并检查问题是否已解决。请(Please)注意,禁用保护模式(Protected Mode)可能会提高Internet Explorer的性能,但可能会使您的计算机面临可能受到攻击的风险。
13]检查代理和DNS设置
如果您只是直接连接到互联网,代理会为您提供更多隐私。默认情况下,您的浏览器会自动检测代理设置。但是,如果此设置已被篡改,您可能会在连接到所需网络时遇到问题。要验证代理设置是否一切正常,请按照以下步骤操作。
打开“Internet 选项”>“连接”选项卡,然后打开LAN设置。
单击“自动检测设置并检查框中是否有复选标记。
14]重置您的浏览器
如果问题仍然存在,很可能是对您的安装进行了一些不需要的更改,从而阻止您查看某些网站。
- 重置边缘(Reset Edge)
- 重置铬(Reset Chrome)
- 重置火狐
- 重置 Internet Explorer。
15]以干净启动状态(Clean Boot State)启动Windows(Start Windows)
要以Clean Boot State(Clean Boot State)启动 Windows,请在超级按钮栏的搜索(Search)框中键入MSConfig,然后单击打开系统配置(System Configuration)屏幕。
点击(Tap)或单击“服务(Services)”选项卡并选中“隐藏(Hide)所有Microsoft服务”复选框,然后单击“全部禁用(Disable)” 。
现在,单击启动(Startup)选项卡。打开任务管理器(Task Manager)来管理启动(Start Up)项。然后,单击右下角的全部禁用(Disable),然后单击确定。
完成上述步骤后,系统会提示您重新启动计算机。这样做,并测试您的浏览器的在线连接。
如果您发现它现在正在工作,则意味着某些程序正在制造问题。要识别冲突的服务或程序,请选择列出的项目的一半,然后单击“确定”。重新启动计算机,然后再次测试您的浏览器。
重复(Repeat)步骤,直到您确定与浏览器冲突的服务。如果您发现某项服务存在冲突,请将其删除或配置设置,使其在计算机打开时不会启动。
如果您需要解除阻止和访问被阻止或受限制的网站,(unblock and access Blocked or Restricted Websites)请阅读这篇文章。
我希望这里的东西可以帮助你。我知道这篇文章非常详尽 - 您无需尝试所有内容 - 只需浏览一下帖子,看看您认为哪些内容可能会解决您的问题。
相关阅读(Related reads):
- Microsoft Edge 将无法打开 PDF 文件
- 修复我们无法在 Microsoft Edge 中访问此页面错误
- 无法在 Chrome、Firefox 中打开特定网站(Cannot open a particular website in Chrome, Firefox)
- 无法在新窗口或标签中打开链接
- 站点未加载错误,无法访问此站点(Site not loading error, This site can’t be reached)。
Cannot open particular website in Chrome, Edge or Firefox
Υou hаve your work set up fоr the day but find the bank website you want to acсesѕ fails to open. You are at а loss to understand what has turned the website hostile. Clueless about the problem, уоu keep trying, and with every try, you come close to realizing the utter fυtility оf your attempts in finding the possible solution to the problem. If you have proper knowledge, maybe you can resоlve such issues and save both, time and effort.
Here’s a list of troubleshooting steps you may try if you find that you are unable to open or display a particular website or webpage. I have ported this post from WinVistaClub and updated it here to make it exhaustive. Please see which of the following suggestions may apply to your web browser – be it Google Chrome, Microsoft Edge, Mozilla Firefox, and so on. I hope something here helps you.
Cannot open a particular website
If you are unable to open a particular site in Edge, Chrome, Firefox or IE, I suggest you try the following suggestions:
- Delete your browser cache
- Run an antivirus scan
- Reset Hosts file
- Add to Trusted Sites zone
- Check Restricted Sites
- Reset Zones to default
- Use a Proxy
- Flush DNS cache
- Disable Add-ons
- Clear the SLL state
- Check system date and time
- Disable Enhanced Protected Mode
- Check Proxy and DNS Settings
- Reset your browser
- Start Windows in Clean Boot State.
1] Delete your browser cache
First I suggest you clear your cache and try again. Best to use freeware CCleaner to do the cleaning job. Reboot and try again. Else you may start Internet Explorer from the desktop. From the Tools menu, select Internet Options. Under Browsing history – viz. Temporary Internet Files and Cookies – click Delete. Select all the applicable check boxes, and then click Delete. Now try and see if this helps.
In Edge, you will find the option to Clear Browsing History under Settings and more. Similarly, you can clear the browser cache in Firefox and Chrome as well.
2] Run an antivirus scan
Scan your computer with your antivirus software, as it is quite possible that it could be a malware wanting to prevent the opening of a particular site/s. Please also ensure that none of your security software or firewall is blocking the site.
3] Reset Hosts file
Next, have a look at your Hosts file. The Hosts file contains the mappings of IP addresses to hostnames. It is situated at C:\WINDOWS\SYSTEM32\DRIVERS\ETC. Open it with Notepad or better still get freeware small utility Hostsman to have a look at it. Check if the site you want to open is mentioned there. If it is present there and if it has the numerals 127.0.0.1 your web page probably won’t open as it is the most commonly utilized address for the localhost. If you feel that your Hosts file has been hijacked, you can download and reset Hosts file.
4] Add to Trusted Sites zone
Add the particular website to the Trusted Sites list, and see if it helps. To do so Open Internet Options > Security Tab > Trusted Sites > Click Sites > Uncheck ‘Require server verification’ checkbox. Now, in the ‘Add this website to the zone’ box, type the URL of the site as, say: https://www.thewindowsclub.com and click Add. Then click OK.
5] Check Restricted Sites
You may also want to check if the particular site is blocked. Check Internet Options > Security Tab > Restricted Sites > Sites. Here you can see the Restricted Sites. I suggest you use ZonedOut utility to Add, Delete, Import, Export, sites to this zone and manage Internet Explorer Security Zones.
6] Reset Zones to default
Open Internet Options. In Security click ‘Reset all zones to default level‘. Click OK.
TIP: Chrome Connectivity Diagnostics Plugin from Google can help you test your Network Connection.
7] Use a Proxy
From the affected system, see if you can visit the particular site from a proxy site, like kproxy.com, etc.
8] Flush DNS cache
Check if you can visit the particular site with its numerical IP addresses. Incidentally, microsoft.com is the most commonly blocked site, by malware. So for example if it is microsoft.com, see if you can visit it with any of these:
If you can access it via the IP’s, I suggest you flush your DNS cache.
9] Disable Add-ons
Sometimes, some incompatible IE add-ons could be the reason for the conflict. Disable these add-ons in the first place. To disable add-ons manually and to run IE in no add-ons mode, open Internet Options and under Programs tab look for ‘Manage Add-ons’ button. Click the button.
In the Manage add-ons window, click ‘All add-ons’ option.
Click each add-on individually, hit the Disable button. When you are finished, tap or click OK. You can manage the following types of add-ons
- Browser helper objects
- ActiveX controls
- Toolbar extensions
- Explorer bars,
- Browser extensions
- Search providers
- Accelerators, and tracking protection settings.
This post will show you how to disable add-ons in Firefox and this one on Chrome.
10] Clear the SLL state
If you are connecting to a secure website, your browser may be using an encrypted channel equipped with Secure Sockets Layer (SSL) technology to encrypt transactions. If the information in the SSL gets corrupted at any point of time, the website may fail to load correctly.
As a corrective measure, clear the SLL state as follows:
- Open Internet Options in the search box, and then choose Settings.
- In the search results, click Internet Options. Hit the Content tab, and then click Clear SSL state.
11] Check system date and time
At times, Incorrect date and time settings on your PC can cause problems accessing webmail servers. So, make sure that the date and time settings are correct on your PC. Do the following:
- Type Date and Time in the search box of the Charms bar, and then click Settings.
- Choose Date and Time from the search results, and click Change date and time.
- In the Date and Time Setting window, set the current date and time.
12] Disable Enhanced Protected Mode
Enhanced Protected Mode is a new feature in Internet Explorer. To disable it, if it prevents you from opening web pages in the Internet Explorer do the following, If some web pages are not displayed In Internet Explorer, even if the computer is connected to the Internet, try the following:
- Open ‘Internet Options’ and switch to the ‘Advanced’ tab.
- Next, locate the checkbox ‘Enable Enhanced Protected Mode’.
- Uncheck the box. Hit the Apply button and then click OK. Restart Internet Explorer and check to see if the issue is resolved. Please note disabling the Protected Mode may enhance the performance in Internet Explorer but could leave your computer at risk for possible attacks.
13] Check Proxy and DNS Settings
Proxies provide you with more privacy if you are simply connecting directly to the internet. By default, your browser automatically detects proxy settings. However, if this setting has tampered with you may experience the problem in connecting to the desired network. To verify if all is well with the proxy settings, follow these steps.
Open ‘Internet Options’ > Connections tab, and then the LAN settings.
Click ‘Automatically detect settings and check if there is a check mark against it in the box.
14] Reset your browser
If the problem persists, it is likely that some unwanted changes were made to your installation and therefore stopping you from viewing some websites.
15] Start Windows in Clean Boot State
To start Windows in Clean Boot State, type MSConfig in the Search box of the charms bar and then click open the System Configuration screen.
Tap or click the Services tab and select the Hide all Microsoft services checkbox, and then click Disable all.
Now, click the Startup tab. Open the Task Manager to manage Start Up items. Then, click Disable all in the bottom right corner, and then click OK.
After following the above procedure, you will be prompted to restart the computer. Do it, and test your browser for an online connection.
If you find that it is now working, it means some program is creating problems. To identify the conflicting service or program, select half of the listed items, and then click OK. Restart the computer, and then test your browser again.
Repeat steps until you identify the service that is conflicting with the browser. If you find a service conflicting, remove it or configure settings so that it doesn’t start when the computer is turned on.
Read this post if you need to unblock and access Blocked or Restricted Websites.
I hope something here helps you. I know this post is pretty exhaustive – you don’t need to try all – just glance through the posts and see what you think could potentially resolve your issue.
Related reads:
- Microsoft Edge will not open PDF files
- Fix We can’t reach this page error in Microsoft Edge
- Cannot open a particular website in Chrome, Firefox
- Cannot open link in a new window or tab
- Site not loading error, This site can’t be reached.