虽然Microsoft OneDrive服务是市场上最好的云服务之一，但用户有时在同步文件时可能会遇到问题。如果您面临OneDrive 同步问题和问题(OneDrive sync problems & issues)，那么这篇文章将展示一些可以解决问题的方法，例如 – OneDrive 无法连接到服务器(OneDrive cannot connect to the server)、OneDrive无法同步、无法在桌面客户端和云驱动器之间同步文件、客户端无法连接、上传照片等
如何修复Windows 11/10 上的OneDrive同步问题
让我们看看如何在 Windows 11/10 上使用新的OneDrive个人客户端对同步问题进行故障排除和修复：(OneDrive)
- 确保文件大小小于 10GB
- 检查 Windows 更新
- 如果暂停，请重新启动同步过程
- 将OneDrive(OneDrive)帐户连接到 Windows
- 完成 OneDrive 的设置
- 确认您要同步的所有文件夹都已选中
- Office文件需要您注意错误消息
- 检查文件路径是否太长
- 检查那里是否存在同名的重复文件或文件夹
- 检查(Check)系统上的可用磁盘空间
- 从OneDrive(OneDrive)中取消连接 PC并再次同步
- 手动重置 OneDrive
- 使用 OneDrive 疑难解答
- OneDrive 需要您注意错误消息
- OneDrive 项目无法同步(Be Synced)或现在无法同步(Cant Sync)
- 文件在同步时遇到延迟。
让我们详细了解它们。
1]确保文件大小小于10GB
大于 10GB 的文件无法与OneDrive同步。如果大小超过 10GB 并且需要同步文件，则可以为此创建一个ZIP文件夹。(ZIP)要创建ZIP文件夹，请右键单击文件或文件组（将它们一起选择后），然后选择发送到 > 压缩（压缩）文件夹。
2]检查Windows更新
检查Windows是否是最新的。如果没有，请更新它。为此，请在Windows搜索栏中搜索“检查更新”并打开Windows Update。它将显示状态是否更新。如果没有，做必要的事。
3]如果暂停，请重新启动同步过程(Restart)
右键单击(Right-click)屏幕右下角通知区域中OneDrive云的白色图标。如果图标没有出现在那里，您可能需要单击向上的箭头，然后图标才会出现。如果仍未出现，则OneDrive客户端可能未运行。点击(Click)“退出”
使用Windows搜索搜索OneDrive并将其打开。输入您的云凭据并连接到OneDrive for Cloud。它将重新同步所有文件。
相关(Related)：修复OneDrive 卡在处理更改上(OneDrive stuck on Processing Changes)。
4]将OneDrive帐户连接到Windows(Connect)
- 转到开始(Start)并单击将打开“设置”页面的类似齿轮的符号。
- 单击(Click)“帐户”，然后选择“电子邮件和应用程序(App)帐户”选项。
- 您会找到一个“添加(Add)帐户”选项。在提示中继续单击下一步并相应地添加帐户。
5]完成OneDrive的设置
如果您的 OneDrive 文件夹中有超过 500MB 的数据，并且设置尚未完成，尽管状态为“已登录”，它可能不会显示您的所有文件。
要解决此问题，请打开文件资源管理器(File Explorer)。单击(Click)OneDrive文件夹并再次启动设置。确保选中您要同步的所有文件夹。
相关(Related)：如何fix OneDrive errors on Windows 11/10。
6]验证(Verify)您要同步的所有文件夹都被选中
为此，请右键单击白色的OneDrive for cloud 图标，然后单击设置(Settings)。选择(Select)帐户选项卡，然后单击“选择文件夹”。如果您希望同步选定的文件夹，请相应地选择它们。单击确定(Click OK)。
7] Office文件需要您注意错误消息
有时，Office 上传(Office Upload)缓存系统可能会干扰OneDrive桌面客户端。关闭Office上传(Office)！_ (OFF)可以将其关闭(OFF)以隔离问题。
为此，请与前面的步骤一样，右键单击通知区域中的白色OneDrive for cloud 图标。(OneDrive)单击设置(Click Settings)并选择Office选项卡。
取消选中“使用Office 2016 同步我打开的Office文件”复选框。
8]检查(Check)文件路径是否太长
文件路径的最大允许字符限制为 400 个字符。如果超过，则可能会产生同步问题。在这种情况下，请尝试省略不必要的子文件夹，并尝试使目标位置尽可能靠近根目录。
9]检查(Check)那里是否存在同名的重复文件或文件夹
如果您使用多台 PC 与同一个云驱动器同步，并且多台 PC 尝试使用与该位置相同的地址共享路径，则会产生冲突。可以在任何一台设备上更改路径名以解决该问题。
10]检查(Check)系统上的可用磁盘空间
检查系统上的可用磁盘空间，并将其与OneDrive在线站点上的已用磁盘空间进行比较。如果系统空间不足，文件将不会同步。如果空间不足，请尝试以下步骤：
- 删除(Delete)临时文件。单击(Click)开始，然后单击(Start)将打开设置页面的齿轮状符号。选择存储选项卡并双击“这台电脑”。打开临时文件的选项并选中除显示“以前版本的 Windows”并删除它们的框之外的所有框。
- 删除(Delete)下载的文件。在文件资源管理器中，打开Downloads。检查是否需要任何文件并删除其余文件。
- 清空(Empty)回收站。永久删除不需要的文件。
- 卸载不再使用的应用程序。
- 将(Move)文件移动到外部硬盘驱动器以在系统上腾出空间。
释放系统空间后，可以重新启动OneDrive客户端。(OneDrive)但是，如果删除和减轻文件无法在系统上腾出足够的空间，您可以有选择地与OneDrive同步文件。
11]取消(Unlink)PC与OneDrive的链接并再次同步
右键单击(Right-click)通知区域中的白色 OneDrive 图标，然后单击设置。单击“(Click)帐户(Accounts)”选项卡中的“取消链接此 PC” 。
阅读(Read)：如何在 Windows 11/10中停止、恢复或暂停 OneDrive 同步
12]手动重置OneDrive
如果一切都失败了，可以手动重置OneDrive客户端。(OneDrive)然而，这是一个耗时的过程。系统需要连接到高速互联网连接。
要重置 OneDrive ，请在(reset OneDrive)“运行”(Run)窗口中键入以下命令，然后按 Enter(Enter)：
%localappdata%\Microsoft\OneDrive\onedrive.exe /reset
理想情况下，它应该再次同步所有文件。但是，如果OneDrive设置无法重新启动，请继续执行下一步。
在“运行”(Run)框中，复制粘贴以下命令并按Enter 键(Enter)：
%localappdata%\Microsoft\OneDrive\onedrive.exe
这应该手动启动客户端。
13]使用OneDrive疑难解答
运行OneDrive 疑难解答，看看它是否对您有帮助。
14] OneDrive需要您注意错误消息
可能您的 OneDrive 空间已满。删除一些文件、购买空间或使用替代的云存储服务。
15] OneDrive 项目无法同步(Be Synced)或现在无法同步(Cant Sync)
重新启动OneDrive应用程序并查看。如果没有帮助，您需要重置OneDrive并查看是否有帮助。否则缩短文件路径(File Path)并查看；那就是不要在深层文件夹结构中找到您的文件 - 将它们放置在更靠近根OneDrive文件夹的位置。
1 6]文件(File)在同步时遇到延迟
暂停然后重新开始同步并查看。
否则，打开OneDrive > Settings > Network选项卡 > 并选择不限制上传(Upload)和下载速率。
上述步骤非常详尽，应该可以解决同步 OneDrive 的任何问题。(The steps mentioned above are exhaustive and should resolve any issues with syncing OneDrive.)
如果出现以下情况，这些帖子将对您有所帮助：(These posts will help you if:)
- 您无法将文件保存在 OneDrive 文件夹中
- OneDrive 存在高 CPU 使用率问题。
How to fix OneDrive sync issues on Windows 11/10
While Microsoft OneDrive service is among the best cloud service in the market, users at times may faсe problems when synсing their files. If you are facing OneDrive sync problems & issues, then this post shows some ways you could go about troubleshooting issues like – OneDrive cannot connect to the server, OneDrive not syncing, unable to sync files between the desktop client and cloud drive, the client not connecting, uploading photographs, etc.
How to fix OneDrive sync issues on Windows 11/10
Let us see how to troubleshoot and fix sync issues with the new OneDrive personal client on Windows 11/10:
- Ensure that the size of the file is less than 10GB
- Check for Windows Updates
- Restart the sync process if it paused
- Connect the OneDrive account to Windows
- Complete setting up of OneDrive
- Verify that all folders you wanted to sync are selected
- An Office file needs your attention error message
- Check if the file path is too long
- Check if a duplicate file or folder with the same name is present there
- Check available disk space on the system
- Unlink the PC from OneDrive and sync again
- Reset OneDrive manually
- Use the OneDrive Troubleshooter
- OneDrive needs your attention error message
- OneDrive Items Can’t Be Synced or Cant Sync Now
- File experiencing delays while syncing.
Let us see them in detail.
1] Ensure that the size of the file is less than 10GB
Files larger than 10GB in size cannot be synced with OneDrive. If the size is more than 10GB and syncing the file is necessary, a ZIP folder could be created for the same. To create a ZIP folder, right-click the file or group of files (after selecting them together) and select send to > compressed (zipped) folder.
2] Check for Windows Updates
Check if the Windows is up to date. If not, update it. To do so, search for “check for updates” on the Windows search bar and open Windows Update. It will show the status whether updated or not. If not, do the needful.
3] Restart the sync process if it paused
Right-click on the white icon for OneDrive cloud in the notification area at the right bottom corner of the screen. If the icon doesn’t appear there, you might need to click the upward-pointing arrow after which the icon could appear. If it still doesn’t appear, then the OneDrive client might not be running. Click on ‘Exit’
Search for OneDrive using Windows search and open it. Enter your cloud credentials and connect to OneDrive for Cloud. It will re-sync all the files.
Related: Fix OneDrive stuck on Processing Changes.
4] Connect the OneDrive account to Windows
- Go to Start and click the gear-like symbol that would open the ‘Settings’ page.
- Click on ‘Accounts’ and then select the option ‘Email and App accounts’.
- You would find an option to ‘Add an account’. Keep clicking next through the prompts and add the account accordingly.
5] Complete setting up of OneDrive
In case you have more than 500MB of data in your OneDrive folder, and the setup has not finished yet, it might not show all your files despite the status being ‘signed in’.
To resolve this, open File Explorer. Click the OneDrive folder and initiate the setup again. Make sure all folders you wish to sync are checked.
Related: How to fix OneDrive errors on Windows 11/10.
6] Verify that all folders you wanted to sync are selected
To do this, right-click on the white OneDrive for cloud icon and click Settings. Select the accounts tab and click ‘Chose Folders’. In case you wish to sync selected folders, choose them accordingly. Click OK.
7] An Office file needs your attention error message
Sometimes, the Office Upload cache system might be interfering with the OneDrive desktop client. Turn OFF the Office upload! It could be turned OFF to isolate the issue.
To do this, right-click on the white OneDrive for cloud icon in the notifications area as in previous steps. Click Settings and select the Office tab.
Uncheck the ‘Use Office 2016 to sync Office files that I open’ checkbox.
8] Check if the file path is too long
The maximum allowed character limit for the file path is 400 characters. If it exceeds, it might create issues with syncing. In such a case, try to omit unnecessary sub-folders and try to bring the target locations as close as possible to the root directory.
9] Check if a duplicate file or folder with the same name is present there
If you use multiple PC’s to sync with the same cloud drive, and more than one is trying to share a path with the same address as the location, it will create a conflict. The path name could be changed on any one device to counter the problem.
10] Check available disk space on the system
Check the available disk space on your system and compare it with the utilized disk space on the OneDrive online site. If the system is short of space, the files won’t sync. If you are short of space, try the following steps:
- Delete temporary files. Click on Start and then on the gear-like symbol which will open the settings page. Select the storage tab and double click on ‘This PC’. Open the option for temporary files and check all the boxes except the one which says ‘previous version of windows’ and deletes them.
- Delete downloaded files. In the file explorer, open Downloads. Check if any file is necessary and delete the rest.
- Empty the recycle bin. Delete the unnecessary files permanently.
- Uninstall applications that are not in use anymore.
- Move files to an external hard drive to make space on the system.
After easing the space on the system, the OneDrive client could be re-initiated. But in case deleting and mitigating files does not make enough space on the system, you could sync files with OneDrive selectively.
11] Unlink the PC from OneDrive and sync again
Right-click on the white OneDrive icon in the notifications area and click on settings. Click on ‘Unlink this PC’ in the Accounts tab.
Read: How to Stop, Resume or Pause OneDrive Syncing in Windows 11/10
12] Reset OneDrive manually
If everything else fails, the OneDrive client could be reset manually. However, it is a time-consuming process. The system needs to be connected to a high-speed internet connection.
To reset OneDrive type the following command in a Run window and hit Enter:
%localappdata%\Microsoft\OneDrive\onedrive.exe /reset
Ideally, it should sync all the files again. However, if the OneDrive setup fails to start again, proceed to the next step.
In the Run box, copy-paste the following command and hit Enter:
%localappdata%\Microsoft\OneDrive\onedrive.exe
This should start the client manually.
13] Use the OneDrive Troubleshooter
Run the OneDrive troubleshooter and see if it helps you.
14] OneDrive needs your attention error message
Probably your OneDrive space is full. Either delete some files, buy space or use an alternative cloud storage service.
15] OneDrive Items Can’t Be Synced or Cant Sync Now
Restart the OneDrive app and see. If it doesn’t help, you need to reset OneDrive and see if that helps. Else shorten the File Path and see; that is don’t locate your files within a deep folder structure – place them closer to the root OneDrive folder.
16] File experiencing delays while syncing
Pause and then restart the syncing and see.
Else, open OneDrive > Settings > Network tab > and select Don’t limit Upload and download rates.
The steps mentioned above are exhaustive and should resolve any issues with syncing OneDrive.
These posts will help you if:
- You cannot save files in OneDrive folder
- OneDrive has high CPU usage problems.
