微软已开始推出适用于 Windows 10 的新 Microsoft Edge Chromium^{(new Microsoft Edge Chromium for Windows 10)}。如果您在下载、安装或更新新的Microsoft Edge时遇到问题，请按照这些安装和更新^{(Microsoft Edge)}Microsoft Edge的故障排除提示。我相信你们中的许多人都是专业用户，但请记住，并非所有人都是，我们也为基本用户创建了指南。

下载^{(Downloading)}、安装^(Installing)或更新 Edge^{(Updating Edge)}浏览器时出现问题

虽然Microsoft Edge在下载时应该没有任何问题，但将Microsoft Edge更新到新版本。但后来我们都知道事情出错了。因此，如果您遇到问题，请遵循这些提示。

1. 检查操作系统支持
2. 检查网络连接
3. 添加到受信任的站点
4. 重启你的电脑
5. 重新安装边缘
6. Microsoft Edge 错误代码疑难解答^{(Troubleshoot Microsoft Edge Error Codes)}。

注意：如果您在^(Note)迁移^(Migration)后无法找到您的扩展，则可能是因为该扩展不适用于基于Chromium的新^(Chromium)Edge。您可以从 Chrome Store 下载它^{(download it from Chrome Store)}或使用Edge Legacy 继续使用旧版本。^{(Edge Legacy to keep using the older version.)}

如果您无法使用安装程序下载或安装Edge，请使用Windows 更新^{(Windows Updates)}并查看它是否有帮助。如果没有，您可以继续。

1]检查您的操作系统

Microsoft Edge目前可用于Windows和 macOS。如果您使用的是Windows 10、Windows 8 和 8.1 以及Windows 7。它也适用于 macOS 10.12 Sierra或更高版本。因此，请确保您拥有正确版本的Windows 10或 macOS。

如果由于您的Windows 10^{(Windows 10)}版本不支持它而无法正常工作，那么我们建议您使用Rufus升级到受支持最少的Windows 10版本。

2]检查网络连接

如果您在下载Microsoft Edge^{(Microsoft Edge)}时遇到问题，那么背后可能有两个原因。首先^(First)是Windows 10中的网络连接问题，其次是VPN。

• 请按照我们关于如何修复^{(fix Network connection issues)}Windows 10 中的网络连接问题的详细指南进行操作。
• 如果您使用的是VPN，并且收到 403 错误，则VPN正在阻止Microsoft Edge下载。我们建议您断开VPN以下载安装程序。下载和安装完成后，您可以重新连接。
• 我们还将建议暂时禁用任何第三方安全软件。

3]添加到受信任的站点

Microsoft 建议将delivery.mp.microsoft.com和officeapps.live.com 添加到浏览器的受信任站点列表中。如果您使用 Internet Explorer下载Microsoft Edge，请按照以下步骤操作：

1. 打开Internet Explorer，然后导航到工具 ^(Tools ) >  Internet 选项^{(Internet options)}。
2. 选择 安全 ^(Security )选项卡，然后选择 受信任的站点^{(Trusted sites)} > 站点^(Sites)。
3. 在 Add this website to the zone下，输入我们上面提到的URL^(URLs)，选择 Add  ，然后选择 Close。
4. 再次尝试下载。

4]重新启动计算机

一些用户报告说，新Edge在打开后会立即关闭，或者无法导入收藏夹。在这种情况下，我们强烈建议您重新启动计算机以解决问题。要重新启动计算机，请选择开始 > 电源 > 重新启动。

5]尝试重新安装Microsoft Edge

如果安装后Edge无法运行，并且重新启动计算机没有帮助，最好重新安装它。选择正确的版本很重要，尤其是在为商务^(Business)计算机选择一个版本时。您可以选择频道、平台，然后下载安装。

如果语言是个问题，那么新的Microsoft Edge提供 90 种语言版本。在Edge^(Edge)中打开一个新选项卡，然后转到edge://settings/languages并更改语言。

6]微软边缘错误代码

如果您在安装更新新的Microsoft Edge期间收到错误代码，请按照我们的详尽指南进行操作，该指南涵盖了 Microsoft Edge 的所有这些错误代码。^{(exhaustive guide which covers all these error codes for Microsoft Edge.)}

• 错误 3 或 0x80040154
• 错误 3 或 0x80080005
• 错误 7 或 0x8020006F
• 错误 403
• 错误 1603 或 0x00000643
• 错误 0x80070070
• HTTP 错误 500^{(HTTP Error 500)}或错误 0x8004xxxx^{(Error 0x8004xxxx)}或 0x8007xxxx
• 错误 0x8020006E 或 0x80200059
• 错误 0x80200070（已发布）
• 错误 0x80200068 或 0x80200065 或 0x80200067
• 更新程序当前正在运行。请稍后刷新^(Refresh)以再次检查

最后，如果没有任何效果并且您仍然遇到问题，请 联系 Microsoft 支持团队^{(contact the Microsoft Support team)}。

Problems Downloading, Installing or Updating Microsoft Edge browser

Microsoft has started rolling out new Microsoft Edge Chromium for Windows 10. If you are having problems downloading, installing, or updating the new Microsoft Edge, follow these troubleshooting tips for installing and updating Microsoft Edge. I am sure many of you are pro users, but keeping in mind not everyone is, we have created the guide for basic users as well.

Problems Downloading, Installing or Updating Edge browser

While Microsoft Edge should not have any issues when it comes to downloading, installing an update the Microsoft Edge to the new version. But then we all know things go wrong. So if you are having issues, follow these tips.

1. Check OS Support
2. Check Network Connectivity
3. Add to Trusted Sites
4. Restart your computer
5. Reinstall Edge
6. Troubleshoot Microsoft Edge Error Codes.

Note: If you are not able to find your extension after Migration, then its probably because the extension is not available for the new Edge, which is based on Chromium. You can download it from Chrome Store or use Edge Legacy to keep using the older version.

If you cannot download or install Edge using the installer, use Windows Updates and see if it helps. If not you may proceed.

1]  Check your operating system

Microsoft Edge is currently available for both Windows and macOS. If you are using Windows 10, Windows 8 and 8.1, and Windows 7.  It’s also available on macOS 10.12 Sierra or higher. So make sure you have the right version of Windows 10 or macOS.

If it’s not working because it is not supported on your version of Windows 10, then we suggest you upgrade to the least supported version of Windows 10 it is supported using Rufus.

2] Check network connectivity

If you are having issues with downloading Microsoft Edge, then there can be two reasons behind it. First is network connection issues in Windows 10, and second is the VPN.

• Follow our detailed guide on how you can fix Network connection issues in Windows 10.
• If you are using a VPN, and you receive a 403 error, then the VPN is blocking Microsoft Edge download. We would recommend you to disconnect VPN to download the installer. Once the download and installation are complete, you can reconnect.
• We will also suggest temporarily disabling any third-party security software.

3] Add to trusted sites

Microsoft recommends adding delivery.mp.microsoft.com and officeapps.live.com to your browser’s list of trusted sites. If you are using Internet Explorer to download Microsoft Edge, follow the steps:

1. Open Internet Explorer and then navigate to Tools  > Internet options.
2. Select the Security tab, then select Trusted sites > Sites.
3. Under Add this website to the zone, type the URLs we mentioned above, select Add and then select Close.
4. Try downloading again.

4] Restart your computer

Some users have reported that new Edge keeps closing right after it opens or importing favorites is not working. In that case, we highly recommend you to restart your computer to iron out the problem. To restart your computer, select Start  > Power  > Restart.

5] Try reinstalling Microsoft Edge

If Edge is not working after installation, and a computer restart is of no help, it is best to reinstall it again. It is important that you choose the right version, especially if you are selecting one for Business computers. You can select channel, platform, and then download the installed.

If language is a problem, then the new Microsoft Edge is available in 90 languages. Open a new tab in Edge, and go to the edge://settings/languages and change the language.

6] Microsoft Edge Error Codes

If you receive error codes during installing updating new Microsoft Edge, then follow our exhaustive guide which covers all these error codes for Microsoft Edge.

• Error 3 or 0x80040154
• Error 3 or 0x80080005
• Error 7 or 0x8020006F
• Error 403
• Errors 1603 or 0x00000643
• Error 0x80070070
• HTTP Error 500 or Error 0x8004xxxx or 0x8007xxxx
• Error 0x8020006E or 0x80200059
• Error 0x80200070 (Published)
• Error 0x80200068 or 0x80200065 or 0x80200067
• The updater is currently running. Refresh in a minute to check again

Lastly, if nothing works and you are still having trouble, contact the Microsoft Support team.

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