如果您使用的是Windows 10、Windows 11、Outlook、Microsoft 365、Xbox、Azure或(Azure)Microsoft提供的大多数其他产品和服务，则几乎可以肯定您还拥有一个用于登录的Microsoft帐户。您可以称之为您的电子邮件帐户、Xbox帐户、OneDrive帐户、Skype帐户或其他名称，但归根结底，它始终是Microsoft帐户。如果您因为丢失密码而无法登录Microsoft帐户，则必须上网并重置密码。不幸的是，您无法恢复(Microsoft)您尝试连接的设备或应用程序中的Microsoft密码。以下是重置Microsoft密码的方法：
注意：(NOTE:)如果您需要了解什么是Microsoft帐户以及为什么要使用 Microsoft 帐户，请阅读本指南：什么是 Microsoft 帐户（Outlook、Xbox、Skype）？(What is a Microsoft account (Outlook, Xbox, Skype)?).
步骤 1. 使用浏览器访问Microsoft密码重置网页
要重新获得对Microsoft服务的访问权限，您可以使用任何连接到 Internet 的计算机或设备。首先(First)，进入微软密码重置工具(Microsoft password reset tool)，一个专门帮助你找回微软(Microsoft)密码的特殊网页。接下来，在“恢复您的帐户”对话框中，输入与您的(“Recover your account”)Microsoft帐户关联的电子邮件、电话或Skype地址。然后，按下一步(Next)。
(Enter)在恢复(Recover)您的帐户页面上输入Microsoft帐户
第 2 步。要执行Microsoft密码重置，请验证您的身份
如果公司无法证明您的身份，您将无法恢复您的Microsoft密码。(Microsoft)这就是为什么现在，Microsoft要求您验证您的身份。
如果您是活跃用户，您可能已经向Microsoft提供了备用电子邮件地址、电话号码或两步安全验证应用程序。如果你这样做了，那么你很幸运，重置你的Microsoft密码应该很容易，只需要一两个步骤：接收并输入安全代码。
最初，Microsoft会要求您输入您在首选（或配置的）备用身份验证方法中收到的代码。因此，例如，如果您启用了身份验证器应用程序，您应该使用它来查找并键入安全代码，就像下面的屏幕截图一样。
从您的身份验证器应用程序中输入安全代码
如果Microsoft(Microsoft)建议的验证方法不是您想要的，或者您无法再访问它，请单击或点击“输入代码”(“Enter code”)字段下方的“使用其他验证方法” 。(“Use a different verification method”)然后，您可以选择适用于您的Microsoft帐户的其他方法之一。选择您要使用的，然后按Next。在下面的屏幕截图中，您可以看到我们可以选择使用身份验证器应用程序和接收备用电子邮件地址上的安全代码。
(Email)用于接收Microsoft(Microsoft)安全代码的电子邮件替代方案
此外，根据您配置Microsoft帐户的方式，您可以有更多选项来验证您的身份。要查看所有这些，请单击或点击“显示更多验证方法”。(“Show more verification methods.”)这为您提供了可用于您的帐户的所有方法的列表。在我们的案例中，我们可以通过在我们的身份验证应用程序、备用电子邮件地址甚至智能手机上的短信中获取安全代码来重置Microsoft密码。(Microsoft)
(Alternative)获取Microsoft密码重置代码的替代方法
第 3 步。如何重置您的Microsoft密码
输入安全代码后，您可以重置Microsoft密码。键入(Type)并确认您要使用的新密码。完成后，单击或点击Next。
如何重置 Microsoft 密码
Microsoft确认您的帐户已恢复并且您的密码已更改。
微软密码重置
就是这样：您现在已重置Microsoft密码，因此您可以使用新密码登录您在所有计算机和设备上使用的任何Microsoft服务。(Microsoft)
如果我无法获得安全代码，如何重置我的Microsoft密码？(Microsoft)
首先，我们介绍了恢复您的Microsoft帐户密码的简单方法：您提供备用电子邮件地址、电话号码或安全应用程序以进行两步验证的方法。如果您不这样做，那么重置您的密码和恢复您的帐户要复杂得多。当被要求验证您的身份时，请选择“我没有这些。”(“I don’t have any of these.”)
无法获取安全码时如何恢复Microsoft帐户(Microsoft)
您被要求提供一个有效且您可以使用的联系电子邮件地址。提供与您尝试恢复的Microsoft帐户关联的电子邮件地址不同的电子邮件地址，然后按Next。
有关您丢失的Microsoft帐户的详细信息
验证码将发送到您提供的电子邮件地址。检查您的电子邮件，找到Microsoft发送的代码，然后输入。然后，按验证(Verify)。
验证(Verification)码发送到您选择的电子邮件地址
要返回您的Microsoft帐户，系统会要求您提供个人数据，例如您的姓名、出生日期等。尽可能如实填写可用字段，然后按Next。
关于您自己的个人详细信息
然后，如果您记得您用于此帐户的一些旧密码，您可以将它们输入到相应的框中（这不是强制性的）。此外，选择您在帐户中使用过哪些Microsoft产品以及您是否从Microsoft购买了某些东西（稍后，如果您选择(Microsoft)“是”(Yes)，您将被要求提供您的信用卡详细信息）。完成所有这些后，按Next。
您使用的其他密码和Microsoft服务
系统会要求您提供最近发送电子邮件的联系人的电子邮件地址以及最近发送电子邮件的主题。如果您记得它们，请填写此信息。如果不这样做，只需按Next。
(Email)您最近联系过的联系人的电子邮件地址
现在，Skype会要求您提供详细信息（如果您使用过）。完成您记得的内容（如果您这样做了），然后按Next。
有关您的 Skype 帐户的详细信息
可能还会要求您输入有关信用卡的一些详细信息（如果您在Microsoft帐户中使用过信用卡）以及您最近下的一些订单。完成您所知道的，然后按Next。
有关您的 Xbox 帐户的详细信息
最后，我们收到的最后一个问题是关于与我们试图恢复的Microsoft帐户关联的Xbox帐户。(Xbox)这包括Xbox Gamertag和Xbox Live 设备 ID(Xbox Live Device ID)。如果您知道此信息，请在相应的字段中输入，然后按下一步(Next)。
(Additional)有关您的 Xbox 帐户和设备的其他详细信息
完成所有步骤后，您会被告知您的数据已提交，并且Microsoft人员通常需要 24 小时才能对其进行审核并帮助您重置Microsoft密码。此外，您可能会通过您在此过程中提供的联系电子邮件地址收到带有票号的确认消息。现在，您所能做的就是等待Microsoft验证您的信息并回复您。
您(Did)是否设法重置了您的Microsoft帐户密码？
您现在知道如何重置Microsoft密码。如您所见，只要您在丢失密码之前主动并向Microsoft提供备用电子邮件地址、电话号码或两步验证应用程序，就可以轻松恢复Microsoft帐户。(Microsoft)否则，事情会变得很棘手，并且不能 100% 确定您可以并且将永远恢复您的Microsoft帐户。如果您已经完成了这个过程，请告诉我们它对您的效果如何。
How do I reset my Microsoft account password? -
If уou are using Windows 10, Windows 11, Outlook, Microsoft 365, Xbox, Azure, or most of the other рroduсts and services offered by Miсrosoft, it’s almost а givеn thаt you also own a Microsoft аccount fоr logging in. You might call it your email account, Xbox account, OnеDrive aсcoυnt, Skyрe account or sоme other name, but, in the end, it’s always a Microsoft aсcount. If you can’t sign in to your Microsoft account because you’ve lost your password, yoυ have to go online and reset it. Unfortunately, you can’t recoνer a Microsoft password from the device or app where you are trying to connect. Here’s how to reset your Microsoft password:
NOTE: If you need a refresher on what a Microsoft account is and why you would use one, read this guide: What is a Microsoft account (Outlook, Xbox, Skype)?.
Step 1. Use a browser to visit the Microsoft password reset webpage
To regain access to your Microsoft services, you can use any computer or device connected to the internet. First of all, go to the Microsoft password reset tool, a special webpage dedicated to helping you recover your Microsoft password. Next, in the “Recover your account” dialog, enter the email, phone, or Skype address associated with your Microsoft account. Then, press Next.
Enter the Microsoft account on the Recover your account page
Step 2. To do a Microsoft password reset, verify your identity
You can’t recover your Microsoft password if the company can’t prove who you are. That’s why now, Microsoft asks you to verify your identity.
If you are an active user, you might have provided Microsoft with an alternate email address, a phone number, or a two-step security verification app. If you did, then you are in luck, and resetting your Microsoft password should be easy, involving only a step or two: receiving and typing a security code.
Initially, Microsoft asks you to enter a code you receive on your preferred (or configured) alternate authentication method. So, for example, if you’ve enabled an authenticator app, you should use it to find and type the security code, just like in the following screenshot.
Typing a security code from your authenticator app
If the verification method suggested by Microsoft is not the one you want, or if you no longer have access to it, click or tap on “Use a different verification method” below the “Enter code” field. Then, you can choose one of the other methods available for your Microsoft account. Select the one you’d like to use and press Next. In the screenshot below, you can see that we have the option to choose between using an authenticator app and receiving the security code on our alternate email address.
Email alternative for receiving the Microsoft security code
Furthermore, depending on how you configured your Microsoft account, you could have even more options for verifying your identity. To see all of them, click or tap on the “Show more verification methods.” That gives you the list of all the methods available for your account. In our case, we can do a Microsoft password reset by getting a security code on our authentication app, on an alternate email address, or even in a text message on a smartphone.
Alternative ways for getting the Microsoft password reset code
Step 3. How to reset your Microsoft password
After you’ve entered the security code, you can reset your Microsoft password. Type and confirm the new password that you want to use. Once you’ve done it, click or tap Next.
How to reset a Microsoft password
Microsoft confirms that your account has been recovered and that your password was changed.
Microsoft password reset
That’s it: you’ve now reset your Microsoft password, so you can use the new one to log in to any of the Microsoft services you use on all your computers and devices.
How do I reset my Microsoft password if I can’t get a security code?
At first, we covered the easy way to recover your Microsoft account password: the one where you have provided an alternate email address, a phone number, or a security app for two-step verification. If you didn’t, then resetting your password and recovering your account is a lot more complicated. When asked to verify your identity, select “I don’t have any of these.”
How to recover a Microsoft account when you can't get a security code
You are asked to provide a contact email address that works and that you can use. Provide a different email address than the one associated with the Microsoft account you are trying to recover and press Next.
Details about your lost Microsoft account
A verification code is sent to the email address you provided. Check your email, find the code sent by Microsoft, and type it. Then, press Verify.
Verification code sent to the email address you chose
To get back into your Microsoft account, you are asked for personal data, like your name, birth date, and so on. Complete the available fields as truthfully as possible and press Next.
Personal details about yourself
Then, if you remember some old passwords that you’ve used for this account, you can enter them into the appropriate boxes (this is not mandatory). Also, select which Microsoft products you have used on your account and whether you purchased something from Microsoft (later, you will be asked for your credit card details if you said Yes). Once you’ve completed all that, press Next.
Other passwords and Microsoft services you used
You are asked for the email addresses of contacts you’ve recently sent emails to and the subjects of your recently sent emails. If you remember them, complete this information. If you don’t, just press Next.
Email addresses of contacts you've reached recently
Now, you are asked for details from Skype (if you have used it). Complete what you remember, if you do, and press Next.
Details about your Skype account
You might also be asked to enter some details about your credit card (if you have used one on your Microsoft account) and some recent orders you’ve made. Complete the ones you know and press Next.
Details about your Xbox accounts
And, finally, the last questions we got were about the Xbox account associated with the Microsoft account that we were trying to recover. This included the Xbox Gamertag and Xbox Live Device ID. If you know this information, type it in the appropriate fields and press Next afterward.
Additional details about your Xbox account and devices
Once you’ve taken all the steps, you are informed that your data has been submitted and that it usually takes 24 hours for someone at Microsoft to review it and help you reset your Microsoft password. Also, you might get a confirmation message with your ticket number at the contact email address you’ve provided during the process. Now, all you can do is wait for Microsoft to verify your information and get back to you.
Did you manage to reset your Microsoft account password?
You know now how to reset a Microsoft password. As you’ve seen, recovering a Microsoft account is easy as long as you’ve been proactive and provided Microsoft with an alternate email address, a phone number, or a two-step verification app before losing your password. Otherwise, things get tricky, and it’s not 100% sure that you can and will ever recover your Microsoft account. If you’ve gone through this process, let us know how well it worked for you.
