流行的在线电子邮件服务Outlook.com的一些用户最近一直在抱怨Outlook.com由于某种奇怪的未知原因不再接收或发送电子邮件的问题。
老实说，我们不确定确切的原因，但我们对目前可能出现的问题有一些想法。不用担心(Worry)，我们非常肯定，即将到来的修复中至少有一个可以解决问题，希望一劳永逸。
遇到无法接收或发送电子邮件的人说其他一切都很好。因此，这件事很奇怪。但是，嘿，我们喜欢奇怪，所以让我们现在就开始控制这件事吧。
Outlook.com 不发送电子邮件
请记住(Bear)，解决此问题需要您全神贯注。我们希望我们在下面列出的至少一个修复程序能够正常工作，因此请尝试所有这些修复程序，直到问题得到纠正。
1] Outlook.com无法发送电子邮件。
好的，所以无法发送电子邮件的问题对于某些人来说是一个主要问题，因此我们建议您检查您的互联网连接是否有异常。如果您在通过Outlook.com发送电子邮件时遇到问题，这是主要问题之一，因此请记住这一点。
2]您是否发送到正确的电子邮件地址？
可能您错误地将电子邮件发送到错误的电子邮件地址，因此请仔细检查。此外，您发送电子邮件的电子邮件地址有可能不再使用，因此您应该查明这一点。
3]撤消发送
Outlook.com带有撤消功能，但默认情况下未启用。也许您已激活此功能，并且错误地在分配的时间之前取消了电子邮件的发送。
要关闭撤消功能，请单击“设置”(Settings)按钮，然后选择“查看(View)所有Outlook设置”。从那里，点击Mail，然后选择Compose and Reply。最后，向下滚动到Undo Send，然后使用鼠标将滑块拉到零。
阅读：(Read:) 电子邮件卡在 Windows PC 上的邮件应用程序的发件箱中(Emails stuck in Outbox of Mail app on Windows PC)。
Outlook.com 未收到电子邮件
1]检查垃圾文件夹
第一步是检查您的垃圾(Junk)邮件箱，看看是否是电子邮件结束的地方。转到Outlook.com文件夹列表，然后选择垃圾邮件(Junk Email)，然后从那里查找丢失的电子邮件以查看它是否存在。
如果电子邮件就在那里，那么我们建议右键单击每封电子邮件，然后单击标记为非垃圾(Mark as not junk)邮件。这样做应该将选定的电子邮件直接从垃圾箱(Junk)移到常规部分。
2]检查您的过滤器
你(Are)在使用过滤器吗？这可能是您没有看到一封电子邮件或您想看到的电子邮件的主要原因之一。此外，这也可能是人们无法向某些方发送电子邮件的原因。
要进行更改，请单击过滤器(Filter)，然后从下拉菜单中选择您要查看的消息。归结为排序时，单击Filter，然后单击Sort by，然后选择要排序的内容。
如果您想查看最近的消息，我们建议您点击日期(Date)来完成。对于特定的人，点击From就可以了。
3]检查其他选项卡
如果启用Focus(Focus) ed 收件箱，您的许多电子邮件将转到其他收件箱，因此考虑到这一点，我们建议您检查此收件箱是否有任何丢失的电子邮件。可以右键单击“其他”选项卡中的电子邮件，将其传输到“焦点”(Focus)收件箱。
4]检查您的电子邮件规则
在检查您的电子邮件规则时，用户必须单击“设置”(Settings)图标，您知道，右上角的小齿轮图标。之后，向下滚动并单击查看(View)所有Outlook设置。
然后，下一步是选择Mail，然后单击Rules。从那里，我们建议编辑或删除所有可用的规则。
阅读(Read)：Windows Mail 应用程序不发送或接收电子邮件。
5]您是否将电子邮件转发到另一个帐户？
按照上述步骤并导航回“邮件(Mail)”部分，然后单击“转发”。从那里，检查您的电子邮件是否被转发到另一个电子邮件帐户。
阅读(Read)： Outlook 与服务器断开连接；如何重新连接？
如果这篇文章有帮助，让我们看看。(Let us if this post helped.)
Outlook.com is not receiving or sending emails
Some usеrs of the popυlаr online email service, Outlook.com, have been complаining аs of lаte about a problem where Outlook.com is no longer receiving or sending emails for some strange unknown reason.
To be completely honest, we’re not sure of the exact cause, but we’ve got a few ideas of what could be the problem right now. Worry not, we’re pretty certain that at least one of the upcoming fixes will solve the problem, hopefully once and for all.
Folks who are experiencing the inability to receive or send emails are saying everything else tends to work quite well; therefore, this matter is quite strange. But hey, we love strange, so let’s get down to having this thing under control right now.
Outlook.com is not sending emails
Bear in mind that fixing this issue requires your undivided attention. We expect at least one of the fixes we have laid out below to work, so try them all until the problem has been rectified.
1] Outlook.com fails to send emails.
OK, so the problem with the inability to send emails is a major problem for some, so we suggest checking your internet connection for abnormalities. This is one of the main problems if you’re having problems sending emails via Outlook.com, so please keep that in mind.
2] Are you sending to the correct email address?
Maybe you have made the mistake of sending your emails to the wrong email address, so please double-check. Furthermore, there is the chance the email address you’re sending emails to, is no longer in operation, so that is something you should get to the bottom of.
3] Undo Send
Outlook.com comes with an undo feature, but it is not turned on by default. Maybe you have activated this, and by mistake, canceled the sending of the email before the allocated time.
To turn off the undo feature, click on the Settings button, then select View all Outlook settings. From there, click on Mail, then choose Compose and Reply. Finally, scroll down to Undo Send, then use the mouse to bring the slider down to zero.
Read: Emails stuck in Outbox of Mail app on Windows PC.
Outlook.com is not receiving emails
1] Check the junk folder
The first step is to check your Junk email box to see if that’s where emails are ending up. Go to the Outlook.com folder list, then select Junk Email, and from there, look for the missing email to see if it’s there.
If the emails are right there, then we suggest to right-click on each email, then click on Mark as not junk. Doing this should move the selected emails directly out of the Junk box to the regular section.
2] Check your filters
Are you using filters? This can be one of the main reasons why you’re not seeing a single email or the ones you want to see. Additionally, it could also be the reason why folks are unable to send emails to certain parties.
To make changes, click on Filter, then from the dropdown menu, select the messages you want to see. When it comes down to sorting, click on Filter, then Sort by, then choose what you want to sort by.
If you want to see recent messages, then we suggest clicking on Date to get it done. For a specific person, click on From and that’s it.
3] Check the Other tab
A lot of your emails will go to the Other inbox instead if Focused inbox is enabled, so with this in mind, wed like to suggest checking this inbox for any missing emails. It’s possible to right-click on an email in the Other tab to have it transferred to the Focus inbox.
4] Check your email rules
When it comes down to checking your email rules, users must click the Settings icon, you know, the little Gear icon at the top-right corner. After that, scroll below and click on View all Outlook settings.
The next step, then, is to select Mail, then click on Rules. From there, we suggest editing or deleting all rules if any are available there.
Read: Windows Mail app not sending or receiving emails.
5] Are you forwarding emails to another account?
Follow the above step and navigate back to the section that says Mail, then click on Forwarding. From there, check if your emails are being forwarded to another email account.
Read: Outlook disconnected from server; How to reconnect?
Let us if this post helped.
