(Email)自流行以来,电子邮件通信在过去几十年中并没有太大变化。我们今天使用的大部分术语都是相同的。从我们使用纸质邮件进行交流的日子起,我们借用了许多与电子邮件相关的术语。CC 和BCC就是完美的例子。这是什么意思呢?
本文将讨论电子邮件术语并帮助您了解您遇到的许多电子邮件功能的用途。
CC 是什么意思?
CC 代表复本(Carbon Copy)。当您在此字段中输入某人的地址时,您将向他们发送一份电子邮件副本。这适用于您可能正在使用的任何电子邮件技术。(email tech)
该术语来自通过纸质交流非常普遍的日子。每个人都通过在两张普通纸之间放置一张复写纸来复印文件。当钢笔在顶页上施加压力时,由于复写纸,字迹被转移到了底页。这使人们可以快速制作和发送副本。
电子邮件(Email)复写可能不再涉及复写纸,但原理是一样的。您将电子邮件副本发送给其他人。因此,当有人告诉您抄送他们时,他们想要一份您发送给收件人的电子邮件副本。例如,如果您正在与客户沟通,您可能想要抄送您的经理。
密件抄送是什么意思?
BCC 代表Blind Carbon Copy,它的工作方式与 CC 类似,但有一个主要区别。当您抄送某人时,您的电子邮件收件人将看到还有谁收到了该电子邮件。“收件人”字段和“抄送”字段中的人都可以看到彼此的地址。BCC增加了一层保密性。只有发件人可以看到该列表,即使发件人在该列表中添加了多个人, 密件抄送(BCC)收件人也只能在密件抄送字段中看到他们的电子邮件地址。(BCC)
如果需要隐私,请使用密件抄送(BCC)字段。例如,如果您正在与客户进行电子邮件对话并且您需要标记您的经理,您应该发送一份密件抄送。您的客户没有理由知道其他人正在参与其中。
电子邮件礼仪
既然您知道 CC 和BCC的含义,您可能想知道为什么要发送 CC 而不是在“收件人”字段中添加所有人。如前所述,每个人都可以看到谁被添加到 CC 列表中。从技术上讲,CC 与主要的“To”字段没有任何不同。那么为什么要使用它呢?
答案很简单:礼仪。“收件人”部分是为主要收件人保留的。他们是与您发送的电子邮件主题直接相关的人。您应该使用“抄送”字段将该电子邮件的副本发送给现在或将来可能对该信息感兴趣的其他方。
当您希望其他人拥有电子邮件副本以备不时之需时,抄送很有用。
应该使用密件抄送(BCC)让主要收件人不知道还有谁正在接收电子邮件的副本。但是,如果您需要向一长串人员发送电子邮件,它也很有用。参与的每个人都无需查看附加到他们的电子邮件中的数十个电子邮件地址。请记住,(Remember)密件抄送(BCC)的接收者只能在密件抄送(BCC)字段中看到他们的地址。其他人仍然隐藏。
也就是说,这一切都不是一成不变的。没有固定的规则。许多人和公司可能会选择以不同的方式使用这些电子邮件字段。
您应该知道的其他重要电子邮件术语(Important Email)
你可以用电子邮件做很多事情,比如转发(forwarding)和创建电子邮件组(creating email groups),但你需要先了解这些术语才能解锁所有这些强大的功能。让我们进一步探讨一下这个术语。
学科(Subject)
主题(Subject)字段用于告诉收件人电子邮件的全部内容。用几句话概括信息。这也将帮助您稍后通过按主题排序(sorting by subject)找到电子邮件。
回复全部(Reply to All)
通常,您通过点击回复(Reply)按钮来回复发件人。这还将原始电子邮件和整个线程保存在顶部,以使信息触手可及。
也就是说,您还可以选择回复所有人(Reply to all)。当您是抄送列表的一部分时,请使用此功能将您的回复发送给所有相关人员。
向前(Forward)
有没有(Did)人告诉你“转发我”而你不确定那是什么意思?该术语指的是前进(Forward)按钮。此功能允许您选择收到的任何电子邮件并将其发送给原始发件人以外的其他人。它可以为您节省大量时间。
垃圾邮件(Spam)
垃圾邮件(Email)是指垃圾邮件。这是某人向您发送的未经请求的内容,以及电子邮件列表中的数千名其他人。 每个(Every)电子邮件服务,例如Gmail或Outlook,都有一个专门的垃圾邮件文件夹。但是,垃圾邮件并不总是自动出现。在某些情况下,您需要发现垃圾邮件(spot spam emails)并手动删除它们。
黑名单(Blocklist)
说到垃圾邮件,这就是阻止列表派上用场的地方。以前称为黑名单,阻止列表只是永久阻止地址的列表。一些发件人是已知的垃圾邮件发送者,因此您的电子邮件服务提供商会自动将它们加入黑名单,但有时您需要自己屏蔽这些地址(block the addresses)。
希望我们设法解决了问题,现在您可以更好地发送和管理您的电子邮件了。当情况需要使用其中一种时, 请确保不要将 CC 和BCC(Just)混为一谈。(BCC)
What Do BCC and CC Mean? Understanding Basic Email Lingo
Email communication hasn’t changed much оver the last couple of decades since it became popular. Most оf thе lingo we use today is thе samе. We borrowеd many of the terms associated with emails from the days when we communicated using paper mail. CC and BCC are perfect examples. What does it all mean?
This article will discuss email jargon and help you understand what many of the email features you encounter are for.
What Does CC Mean?
CC stands for Carbon Copy. When you type someone’s address in this field, you’ll send a copy of your email to them. This applies to any email tech you might be using.
The term comes from the days when communicating through paper was extremely common. Everyone made copies of documents by placing a sheet of carbon paper between two sheets of regular paper. When the pen applied pressure on the top sheet, the writing was transferred to the bottom one thanks to the carbon paper. This allowed people to make and send copies quickly.
Email carbon copies may no longer involve carbon paper, but the principle is the same. You send copies of your email to other people. So when someone tells you to CC them, they want a copy of the email you’re sending to the receiver. For example, if you’re communicating with a client, you might want to CC your manager.
What Does BCC Mean?
BCC stands for Blind Carbon Copy and it works like CC, with one major difference. When you CC someone, the recipients of your email will see who else received the email. Both the person(s) in the “To” field and “CC” field will be able to see each other’s addresses. BCC adds a layer of secrecy. Only the sender can see the list, and the BCC recipient will only see their email address in the BCC field even if the sender added more than one person to that list.
When privacy is required, use the BCC field. For example, if you’re having an email conversation with a customer and you need to tag your manager, you should send a blind carbon copy. There’s no reason for your customer to know that someone else is being kept in the loop.
Email Etiquette
Now that you know what CC and BCC mean, you’re probably wondering why you would ever send a CC instead of just adding everyone in the “To” field. As mentioned earlier, everyone can see who was added to the CC list. Technically, CC isn’t any different from the main “To” field. So why use it?
The answer is simple: etiquette. The “To” section is reserved for the main recipient(s). They are the ones directly involved with the subject of the email you’re sending. You should use the “CC” field to send a copy of that email to other parties that might be interested in the information now or in the future.
CC is useful when you want someone else to have a copy of the email in case they need it.
BCC should be used to keep the main recipient unaware of who else is receiving a copy of the email. However, it’s also useful if you need to email a long list of people. There’s no need for everyone involved to see dozens of email addresses attached to their email. Remember that the receiver of a BCC can only see their address in the BCC field. The others remain hidden.
That said, none of this is written in stone. There are no set rules. Many people and companies might choose to use these email fields differently.
Other Important Email Terms You Should Know
You can do so many things with an email, like forwarding and creating email groups, but you need to first understand the terms to unlock all these great features. Let’s explore the lingo a bit further.
Subject
The Subject field is used to tell the recipient what the email is all about. Summarize the information in a few words. This will also help you find the email later by sorting by subject.
Reply to All
Normally, you reply to the sender by hitting the Reply button. This also saves the original email and the entire thread on top to keep the information at your fingertips.
That said, you also have the option to Reply to all. Use this feature when you’re part of a CC list to send your response to everyone involved.
Forward
Did anyone tell you “forward me” and you weren’t sure what that meant? This term refers to the Forward button. This feature allows you to select any email you received and send it to someone else other than the original sender. It saves you a lot of time.
Spam
Email spam refers to junk mail. It’s unsolicited content that someone sent you and thousands of others who are part of an email list. Every email service, like Gmail or Outlook, has a dedicated spam folder for it. However, spam doesn’t always end up there automatically. In some cases, you need to spot spam emails and delete them manually.
Blocklist
Speaking of spam, this is where a blocklist comes in handy. Previously known as a blacklist, a blocklist is just a list of permanently blocked addresses. Some senders are known spammers, so your email service provider will automatically them to the blocklist, but sometimes you need to block the addresses yourself.
Hopefully, we managed to clear things up, and now you’re much better and sending and managing your emails. Just make sure you don’t mix CC and BCC up when the situation demands using one or the other.