有了微软待办^{(Microsoft To-Do)(Microsoft To-Do)}应用程序，您可能有机会对其进行测试。微软待办^{(Microsoft To-Do)}应用程序设计精美，可以真正替代您现有的待办事项应用程序。但像往常一样，所有应用程序有时都会出现问题，这就是这些故障排除帖子可以提供帮助的地方。我们已经了解了如何使用微软待办应用^{(how to use the Microsoft To-Do app)}。现在在这篇文章中，我们讨论了用户面临的一些常见的 微软待办应用问题^{(Microsoft To-Do app problems)}。

微软待办^{(Microsoft To-Do)}应用问题疑难解答

微软待办^{(Microsoft To-Do)}应用最低^(Minimum)要求

如果您无法正确访问该应用程序，则可能是由于系统要求所致。各种平台的最低要求如下：

• Windows：Windows 10 或更高版本
• 麦克：10.10
• iOS：iOS 9
• 安卓：安卓操作系统 4.4
• 网络：最新版本的Safari、Internet Explorer 11、Chrome、Edge或Firefox

^{(Microsoft To-Do)}未启用微软待办应用待办^(To-Do)

如果您在尝试访问应用程序时看到此错误消息，则您组织的管理员尚未启用待办事项。^(To-Do)如果您是管理员，则可以通过转到“服务和加载项^{(Services & Add-Ins)}”页面中的“待办事项预览^{(To-Do Preview)}”部分来启用此功能。除非您将开关切换为 ON，否则您的用户将无法访问待办事项的任何功能。如果您认为其他一切正常，并且由于错误而收到此消息，您可以联系 IT 管理员或写信给Microsoft。

微软待办应用崩溃

如果应用程序不断崩溃，您可以尝试将其卸载，然后重新安装。进一步的步骤可能是在与您类似的设备上测试应用程序。虽然，Microsoft会自动跟踪和记录应用程序崩溃。但是您仍然可以向Microsoft报告错误和不同情况，并为您自己和其他用户改善应用程序体验。

我没有微软待办^{(Microsoft To-Do)}应用的许可证

好吧，如果您将待办事项^(To-Do)与Office 365工作帐户一起使用，那么您可能会遇到此错误。它目前可供拥有Business Essentials、Business Premium、Enterprise E1、Enterprise E3和Enterprise E5有效许可证的用户使用。如果您的组织没有任何上述许可证，那么您现在无法使用此服务。

如果你在 iOS 上通过个人Microsoft帐户使用^(Microsoft)微软^(Microsoft) 待办^(To-Do)，那么你可能会在设备上看到一条错误消息。您可以简单地“消除”错误并继续正常使用该应用程序。

我没有微软待办邮箱^{(Microsoft To-Do Mailbox)}

待办事项^(To-Do)预览需要Exchange Online邮箱来存储并在不同设备之间安全地同步您的任务。因此，如果您尚未在您的帐户上购买Exchange Online，那么您将无法访问待办事项^(To-Do)及其服务；否则，您将不得不投资  Exchange Online计划。

微软待办^{(Microsoft To-Do)}应用中不支持的帐户类型^{(Account Types)}

由于服务仍处于预览状态，部分账户类型尚不支持。如果您的帐户属于以下任何一种类型，则您无法使用微软待办^{(Microsoft To-Do)}。

• 本地安装Exchange Server和不在Exchange Online上的^{(Exchange Online)}Microsoft帐户。
• Office 365 Pro Plus、商业^(Business)版、Kiosk K1和教育^(Education)版帐户。

这些是待办事项^(To-Do)用户面临的一些常见问题。

Troubleshooting Microsoft To-Do app problems & issues

With the Microsoft To-Do application out there already, you might have got the chance to test it out. The Microsoft To-Do application is beautifully designed and can really replace your existing To-Do app. But as usual, all the applications at times give problems, and that is where troubleshooting posts like these can help. We have already seen how to use the Microsoft To-Do app. Now in this post, we’ve discussed some of the common Microsoft To-Do app problems faced by users.

Troubleshooting Microsoft To-Do app problems

Microsoft To-Do app Minimum Requirements

If you are not able to access the app properly, then that might be due to the system requirements. The Minimum Requirements for various platforms are as follows:

• Windows: Windows 10 or later
• Mac: 10.10
• iOS: iOS 9
• Android: Android OS 4.4
• Web: Latest version of Safari, Internet Explorer 11, Chrome, Edge or Firefox

Microsoft To-Do app To-Do is not enabled

If you see this error message when you try to access the application, then To-Do has not been enabled by your organization’s admin. If you are the admin, you can enable this feature by going to ‘To-Do Preview’ section in the ‘Services & Add-Ins’ page. Until unless you toggle the switch ON, your users will not be able to access any of the To-Do’s features. If you think everything else is functioning fine and you’ve received this message due to an error, you can contact the IT administrator or write to Microsoft about it.

Microsoft To-Do app Crashes

If the application keeps crashing, you can try uninstalling it and then install it again. A further step could be testing the application on a similar device as yours. Although, Microsoft tracks and records application crashes automatically. But you can still report errors and different situations to Microsoft and improve the application experience for yourself and other users.

I don’t have a license for Microsoft To-Do app

Well, if you are using To-Do with an Office 365 work account then you may probably encounter this error. It is currently available to users with valid licenses for Business Essentials, Business Premium, Enterprise E1, Enterprise E3 and Enterprise E5. If your organization does not have any of the mentioned licenses, then you cannot use this service for now.

If you use Microsoft To-Do with a personal Microsoft account on iOS, then you may see an error message on the device. You can simply ‘Dismiss’ the error and continue using the application normally.

I don’t have a Microsoft To-Do Mailbox

To-Do preview requires an Exchange Online mailbox to store and securely sync your tasks across different devices. So, if you have not purchased Exchange Online on your account, then you will not be able to access To-Do and its services; else you will have to invest in an  Exchange Online plan.

Unsupported Account Types in Microsoft To-Do app

As the service is still in the preview state, some of the account types are not yet supported. If your account is any of the following types, then you cannot use Microsoft To-Do.

• On-Premise installation of Exchange Server and Microsoft account that is not on Exchange Online.
• Office 365 Pro Plus, Business, Kiosk K1, and Education accounts.

These were some common problems faced by To-Do users.

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