Roku是一种媒体流服务，可提供对电影、电视节目、网络连续剧等各种娱乐内容的访问。虽然大多数时候它提供了无忧无虑的流畅体验，但有时您也可能会遇到错误。其中两个此类 Roku 错误是错误代码 014.40 和 018。如果您遇到任何这些错误，本文将帮助您找到解决这些错误的解决方案。让我们找出这些错误的详细信息和修复方法。
Roku 上的错误代码 014.40 是什么？
Roku上的错误代码 014.40是用户遇到的常见错误。它基本上是在设备无法连接到WiFi网络时触发的。Roku流媒体设备会自动查找并连接到您的互联网连接。但是，有时它可能很难连接到您的WiFi并最终显示错误 014.40。错误代码显示与以下类似的消息：
Unable to connect to wireless network
或者，
Can’t connect to your wireless network
现在，如果您在Roku(Roku)设备上遇到任何 014.40 错误，本指南将为您提供帮助。在这里，我们将列出一些可以帮助您摆脱此错误的有效解决方案。但是，在此之前，让我们尝试了解可能触发此错误的场景。让我们一探究竟！
是什么导致 Roku 上出现错误 014.40？
根据多个Roku用户的报告，以下是可能导致(Roku)Roku流媒体设备出现错误 014.40 的可能原因：
- 可能触发此错误的主要原因之一是不正确的WiFi登录凭据。如果您输入了错误的WiFi凭据，您可能会收到错误代码 014.40。此外，如果您的WiFi登录凭据最近发生了变化，您将不得不使用新的登录凭据重新连接到网络。
- 此错误的另一个原因可能是您的Roku流媒体设备、电视甚至路由器上的缓存损坏。
- 此外，如果您的Roku设备的Mac ID在无线路由器上被禁止，该设备将无法连接到WiFi网络，从而导致错误 014.40。
既然您知道此Roku错误的最可能原因，让我们找出修复它的方法。
如何修复Roku 上的错误代码 014.40(Fix Error Code 014.40)
以下是您可以尝试解决错误代码 014.40 – 无法连接到 Roku 上的无线网络的主要修复程序：
- 重新启动您的 Roku 设备。
- 重启你的路由器。
- 确保(Make)WiFi登录凭据正确。
- 检查是否使用MAC地址过滤。
- 执行电源循环。
- 禁用网络 Ping。
- 恢复出厂设置
现在让我们详细讨论这些方法！
1]重新启动您的Roku设备
有时您需要做的就是重新启动主设备，然后查看错误是否消失。它在大多数情况下都很有效，并且还可能修复此Roku错误。因此，只需重新启动您的Roku流媒体设备并检查它是否能够连接到您的无线网络。您可以使用Roku遥控器重新启动。只需(Just)使用Roku菜单上的(Roku)Settings > System > Power > System restart选项来重启您的Roku系统。
如果这不起作用，请尝试这篇文章中的其他修复。
2]重新启动路由器
您可能还需要重新启动WiFi路由器和调制解调器。如果路由器上的缓存损坏导致问题，这将起作用。因此，只需关闭路由器，然后重新启动即可。如果路由器中存在一些临时故障或由于某些路由器缓存引起的错误，它将修复该错误。如果没有，请继续下一个解决方案。
3]确保(Make)WiFi登录(WiFi)凭据正确
由于此错误的常见原因之一是不正确的WiFi密码。因此，请确保您输入了正确的无线网络密码。如果您最近更改了WiFi的登录凭据，那么您将重新输入登录凭据以连接到您的WiFi。
要连接到Roku设备上的无线网络，请转到Settings > Network > Setup connection选项，然后选择无线(Wireless)。然后，选择您的无线网络，然后输入您各自的密码。确保输入正确的密码，并确保大小写正确。最后，按连接(Connect)按钮连接到互联网连接。看看现在问题是否解决了。
如果您在Windows PC 上使用(Windows)Roku，您还可以尝试对互联网连接进行故障排除(troubleshooting the internet connection)，看看它是否为您解决了错误。
阅读：(Read:) 如何修复 Roku 错误代码 003 或 0033(How to fix Roku Error Code 003 or 0033)
4]检查(Check)是否使用MAC地址过滤
如果正在使用MAC 地址过滤(MAC address filtering)，则您的路由器可能无法识别您的Roku设备的(Roku)MAC地址并被阻止。如果是这种情况，您将手动将设备的MAC地址添加到路由器。错误消息中提到了您设备的MAC地址。(MAC)
5]执行电源循环
如果简单地重新启动您的设备和路由器不起作用，您将需要执行电源循环并查看错误是否已修复。要执行电源循环，您可以按照以下步骤操作：
- 首先，关闭主Roku设备。
- 然后，拔下设备并等待大约 5 分钟。
- 此外，关闭并拔下路由器并等待几分钟让它完全关闭。
- 现在，插入路由器并重新启动它。
- 接下来，插入您的Roku设备并重新启动它。
现在，您可以尝试连接到Roku上的无线网络，看看错误是否消失。
6]禁用网络Ping
您还可以尝试使用Roku遥控器禁用网络 ping 以修复错误。为此，您可以按照以下步骤操作：
- 按主页按钮 5 次。
- 然后是快进(Fast Forward)、播放(Play)、快退(Rewind)、播放(Play)、快进(Fast Forward)按钮一个接一个。
- 现在，在打开的菜单中，单击系统操作菜单(System Operations Menu)，然后按确定。
- 接下来，使用遥控器按下禁用(Disable)网络 pings 选项，然后点击 OK 按钮。
如果您开始在System Operations Menu中看到(System Operations Menu)Enable network pings 选项，您就知道设置已更改。
查看Roku(Roku)上的错误代码 014.40现在是否已修复。
7]执行恢复出厂设置
如果您没有任何效果并且您知道没有无线网络问题，请尝试在您的Roku设备上执行恢复出厂设置。它会将您的设备重置为原始设置。为此，请从主屏幕转到Roku 设置(Roku Settings)，然后导航到System > Advanced System Settings。之后，按 恢复出厂设置(Factory Reset)。
查看您的Roku设备在执行恢复出厂设置后是否能够连接到无线网络。
阅读：(Read:) 轻松修复 Roku 错误代码 009 和 001(Fix Roku Error Code 009 and 001 effortlessly)。
Roku TV上的错误 018 是什么意思？
Roku上的错误代码 018表示互联网问题。当您使用缓慢或不稳定的互联网连接时会触发它。如果互联网速度良好但存在其他一些网络连接问题，也可能会发生这种情况。如果您在Roku设备上也遇到此错误，您可以尝试以下修复。让我们检查一下。
如何修复 Roku 上的错误代码 018？
您可以尝试以下列出的方法来修复 Roku 上的错误代码 018：
- 重新启动 Roku 设备和路由器。
- 检查您的互联网强度。
- 升级或连接到高速网络。
- 断开(Disconnect)连接在同一互联网上的所有其他设备。
现在让我们详细讨论上述方法！
1]重启Roku设备和路由器
您需要尝试在Roku上修复此错误的第一件事是重新启动您的主要Roku设备以及路由器和调制解调器。这将清除缓存并尝试修复导致Roku设备上出现错误代码 018 的任何临时故障。如果这不能解决错误，请继续使用其他方法。
2]检查您的互联网强度
由于互联网连接不佳是导致此错误的主要原因，请检查您的互联网强度(check your internet strength)。查看您是否连接到正确的互联网，以及您的互联网速度是否足以在Roku 上流(Roku)式传输。另外，检查您的WiFi(WiFi)是否存在断开连接的问题。如果您在 Windows 上使用 Roku，您可以尝试解决您的 WiFi 问题。(troubleshooting your WiFi issues)
3]升级(Upgrade)或连接到高速网络
尝试将您的互联网计划升级到高速网络，或者您可以切换到其他可用的高速网络。看看这是否为您解决了问题。
4]断开(Disconnect)连接在同一互联网上的所有其他设备
如果您没有任何其他可用网络，您可以尝试断开连接在同一WiFi上的所有设备。如果有更多的连接设备，带宽显然会在设备之间分配，这可能会导致Roku上的 018 错误。因此，请确保您的Roku设备是唯一连接到WiFi以享受无忧流媒体的设备。
就是这样！
阅读：(Read:) 修复 Roku 错误代码 006 和 020。(Fix Roku Error Code 006 and 020.)
How to fix Roku Error Code 014.40 and 018
Roku is a media streaming service that offers access to a variety of entertainment content like movies, TV shows, web series, and more. While most of the time it provides a hassle-free and smooth experience, sometimes you might also run into errors. Two of such Roku errors are error codes 014.40 and 018. If you are experiencing any of these errors, this article will help you find solutions to resolve the errors. Let us find out the details and fixes for these errors.
What is error code 014.40 on Roku?
The error code 014.40 on Roku is a common error experienced by users. It is basically triggered when the device is unable to connect to a WiFi network. Roku streaming devices automatically find and connect to your internet connection. However, at times it may find it difficult to connect to your WiFi and ends up showing error 014.40. The error code is shown with a similar message to the below ones:
Unable to connect to wireless network
or,
Can’t connect to your wireless network
Now, if you are struggling with any of the 014.40 errors on your Roku device, this guide is going to help you. Here, we are going to list down some working solutions that will help you get rid of this error. But, before that, let us try to understand the scenarios that might trigger this error. Let us find out!
What causes error 014.40 on Roku?
As per reports by multiple Roku users, here are the possible reasons that might result in error 014.40 on your Roku streaming devices:
- One of the main reasons that can trigger this error is incorrect WiFi login credentials. In case you have entered the wrong credentials for your WiFi, you are likely to receive the error code 014.40. Also, if the login credentials for your WiFi have changed recently, you will have to reconnect to the network using new login credentials.
- Another reason for this error can be the corrupted cache on your Roku streaming device, TV, or even router.
- Also, in case your Roku device’s Mac ID is banned on the wireless router, the device will be unable to connect to the WiFi network and thus cause error 014.40.
Now that you know the most probable causes of this Roku error, let us find out the ways to fix it up.
How to Fix Error Code 014.40 on Roku
Here are the main fixes that you can try to resolve the error code 014.40 – Can’t connect to your wireless network on Roku:
- Restart your Roku Device.
- Restart your router.
- Make sure the WiFi login credentials are correct.
- Check if you use MAC address filtering.
- Perform a power cycle.
- Disable Network Pings.
- Factory Reset
Let us discuss these methods in detail now!
1] Restart your Roku Device
Sometimes all you need to do is reboot your primary device and then see if the error is gone. It is effective in most cases and might also fix this Roku error. So, simply restart your Roku streaming device and check if it is able to connect to your wireless network or not. You can perform a restart using the Roku remote. Just use the Settings > System > Power > System restart option on the Roku menu to reboot your Roku system.
If this doesn’t work, try some other fix from this post.
2] Restart your router
You might also need to restart your WiFi router and modem. This will work in case a corrupted cache on your router is causing the issue. So, simply turn off your router and then restart it. It will fix the error if there was some temporary glitch in the router or it was caused due to some router cache. If not, head on to the next solution.
3] Make sure the WiFi login credentials are correct
As one of the common causes of this error is an incorrect WiFi password. So, make sure that you have entered the correct password for your wireless network. If you have recently changed login credentials for your WiFi, then you will re-enter the login credentials to connect to your WiFi.
To connect to your wireless network on your Roku device, go to the Settings > Network > Setup connection option and then choose Wireless. Then, select your wireless network and then enter your respective password. Make sure you enter the correct password with the exact case. Lastly, press the Connect button to connect to the internet connection. See if the problem is solved now.
If you are using Roku on Windows PC, you can also try troubleshooting the internet connection and see if it fixes the error for you.
Read: How to fix Roku Error Code 003 or 0033
4] Check if you use MAC address filtering
In case MAC address filtering is being used, then it is possible that your router doesn’t recognize the MAC address of your Roku device and it is blocked. If this is the case, you will manually add the MAC address of your device to your router. The MAC address of your device is mentioned in the error message.
5] Perform a power cycle
If simply restarting your device and router doesn’t work, you will be needed to perform a power cycle and see if the error is fixed. To perform a power cycle, you can follow the below steps:
- Firstly, shut down the primary Roku device.
- Then, unplug the device and wait for about 5 minutes.
- Also, turn off and unplug your router and wait for a few minutes to let it completely shut down.
- Now, plug in your router and restart it.
- Next, plug in your Roku device and restart it.
Now, you can try connecting to your wireless network on Roku and see if the error is gone or not.
6] Disable Network Pings
You can also try disabling network pings using the Roku remote to fix the error. To do that, here are the steps that you can follow:
- Press the Home button 5 times.
- Then Fast Forward, Play, Rewind, Play, and Fast Forward buttons one by one.
- Now, in the opened menu, click on the System Operations Menu and press OK.
- Next, press on the Disable network pings option using the remote and then hit the OK button.
If you start seeing Enable network pings option in the System Operations Menu, you know that the settings are changed.
See if the error code 014.40 on Roku is fixed now.
7] Perform Factory Reset
If nothing works for you and you know there is no wireless network issue, try to perform a factory reset on your Roku device. It will reset your device back to your original settings. For that, go to the Roku Settings from the home screen and navigate to the System > Advanced System Settings. After that, press Factory Reset.
See if your Roku device is able to connect to a wireless network after performing a factory reset.
Read: Fix Roku Error Code 009 and 001 effortlessly.
What does error 018 mean on Roku TV?
The error code 018 on Roku signifies internet issues. It is triggered when you are using a slow or unstable internet connection. It may also occur if the internet speed is good but there are some other network connectivity issues. If you are also experiencing this error on your Roku device, here are some of the fixes that you can try. Let us check out.
How to Fix Error Code 018 on Roku?
You can try the below-listed methods to fix error code 018 on Roku:
- Restart Roku device and router.
- Check your internet strength.
- Upgrade or connect to a high-speed network.
- Disconnect all other devices connected on the same internet.
Let us discuss the above methods in detail now!
1] Restart Roku device and router
The first thing you need to try to fix this error on Roku is to restart your primary Roku device as well as router and modem. This will clear up the cache and attempt to fix any temporary glitch that is causing the error code 018 on your Roku device. If this doesn’t fix the error, go ahead with some other method.
2] Check your internet strength
As poor internet connection is the primary cause of this error, do check your internet strength. See if you are connected to a proper internet or not and if your internet speed is good enough to stream on Roku. Also, check if there are disconnection issues with your WiFi. You can try troubleshooting your WiFi issues if you are using Roku on Windows.
3] Upgrade or connect to a high-speed network
Try upgrading your internet plan to a high-speed one, or you can switch to some other available high-speed network. See if this fixes the issue for you.
4] Disconnect all other devices connected on the same internet
If you don’t have any other network available, you can try disconnecting all the devices connected on the same WiFi. If there will more connected devices, the bandwidth will obviously be divided amongst the devices and it may cause the 018 error on Roku. So, make sure your Roku device is the only device connected to WiFi to enjoy hassle-free streaming.
That’s it!
Read: Fix Roku Error Code 006 and 020.
